<p><strong>UX/UI Designer </strong></p><p><strong>13 Week Contract, Extension</strong></p><p><strong>Remote </strong>(Preferred locations: Orlando, FL, San Jose, CA, Fort Wayne, IN, Portage, MI) </p><p><strong>Pay: </strong>Available on W2</p><p><strong>Overview</strong></p><p>We are seeking a UX/UI Designer to join a newly formed smart care business unit within a medical technology organization. This team brings together innovative capabilities across mobile applications, web platforms, wearable devices, and ambient intelligence solutions to support modern clinical and caregiving environments.</p><p>Designers in this role will contribute across a diverse product portfolio, collaborating closely with cross‑functional partners to create thoughtful, intuitive, and multimodal user experiences. The work spans web, mobile, and light UI for physical devices, with growing emphasis on voice interaction, natural language experiences, and AI‑enabled products.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design user experiences across web, mobile, and light UI on physical devices</li><li>Contribute to multimodal UX solutions, including visual, voice, and interaction patterns</li><li>Apply UX/UI design principles, human‑centered design methodologies, and design thinking practices</li><li>Create wireframes, prototypes, and design concepts using Figma</li><li>Participate in and support design research, usability testing, and synthesis of insights</li><li>Collaborate with product managers, engineers, and other designers in a highly collaborative environment</li><li>Plan and facilitate workshops to help teams reframe problems and explore solution spaces</li><li>Communicate design rationale clearly through visual, written, and verbal methods</li><li>Advocate for user needs while balancing technical and business constraints</li></ul>
We are looking for a talented Software Developer to join our team in Norton Shores, Michigan. In this role, you will work on developing and maintaining software solutions while collaborating with a dynamic and supportive team. This is an excellent opportunity for someone passionate about coding and eager to grow their skills.<br><br>Responsibilities:<br>• Design, develop, and maintain applications using C#, .NET Framework, and ASP.NET.<br>• Collaborate with team members to implement custom software solutions that meet client needs.<br>• Troubleshoot and resolve software issues to ensure optimal system performance.<br>• Develop user-friendly interfaces with JavaScript for seamless functionality.<br>• Participate in code reviews to maintain high-quality standards.<br>• Work closely with clients and stakeholders to gather requirements and deliver tailored solutions.<br>• Test and debug software to ensure reliability and performance.<br>• Stay updated on the latest technologies and best practices to continuously improve development processes.<br>• Contribute to the success of team projects by sharing knowledge and expertise.<br>• Assist in integrating software with existing platforms, such as Netsuite or D365, where applicable.
<p>We are looking for a skilled Shopify Developer to join our team on a contract basis in Grand Rapids, Michigan. The ideal candidate will focus on enhancing the user experience for our online store, ensuring seamless navigation and checkout processes. This position requires expertise in front-end development and a strong understanding of Shopify's platform capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Optimize the checkout process to enhance usability and streamline customer experience.</p><p>• Implement functionality allowing users to toggle between languages, ensuring accessibility for diverse audiences.</p><p>• Configure the online store to include a local delivery option prominently in the checkout process.</p><p>• Integrate and manage "Herbie Bucks" as a payment option during checkout.</p><p>• Display accurate inventory counts on product listings to improve transparency.</p><p>• Troubleshoot and resolve issues with translation toggle and adaptation apps.</p><p>• Customize front-end elements using React.js, JavaScript, CSS, and HTML.</p><p>• Collaborate with the team to identify and address technical challenges.</p><p>• Ensure compatibility and responsiveness across various devices and browsers.</p>
We are looking for a motivated and experienced Customer Service Lead to manage and guide a team of customer service representatives in a dynamic call center setting. This position is based in Grand Rapids, Michigan, and offers the opportunity to work in the machinery manufacturing industry. As a Contract to permanent role, it is ideal for individuals seeking a long-term career path with growth potential. In this role, you will oversee daily operations, drive performance excellence, and ensure customer inquiries are handled swiftly and with attention to detail.<br><br>Responsibilities:<br>• Lead and inspire a team of customer service representatives, fostering a positive and productive work environment.<br>• Oversee multiple customer service queues to ensure efficient and prompt handling of inquiries.<br>• Conduct regular team meetings, coaching sessions, and performance evaluations to support skill development.<br>• Resolve escalated customer issues with attention to detail and timeliness.<br>• Monitor service levels and call queues to ensure adherence to brand standards and service level agreements.<br>• Develop and implement training programs to enhance team skills and familiarity with company policies and products.<br>• Assist in creating and maintaining Standard Operating Procedures (SOPs) for operational consistency.<br>• Manage departmental reporting, warranty claims, and brand website listings.<br>• Collaborate with cross-functional teams to ensure smooth execution of projects and operational tasks.<br>• Support operational processes such as product returns, order audits, and system training for service partners.
