We are looking for a Technology Specialist to join our team in Muskegon, Michigan. This is a contract position focused on providing IT support across multiple service areas, with occasional travel required to various locations. The ideal candidate will possess strong technical expertise and a commitment to delivering exceptional help desk assistance.<br><br>Responsibilities:<br>• Provide first-level support for hardware, software, and network issues, ensuring timely resolution.<br>• Manage and maintain Active Directory, including user accounts and security protocols.<br>• Support and troubleshoot Microsoft technologies such as Exchange, Office 365, SQL Server, and Server environments.<br>• Administer and optimize Meraki networks to enhance connectivity and performance.<br>• Assist with the setup and configuration of IT systems across multiple locations.<br>• Document and track technical issues and resolutions using help desk tools.<br>• Collaborate with team members to implement technology solutions and improvements.<br>• Perform regular system updates and backups to ensure data security and reliability.<br>• Travel to various service areas as needed, utilizing a company-provided vehicle.<br>• Deliver technical training and guidance to end-users to improve their understanding of IT systems.