We are looking for a dedicated Help Desk Analyst to join our team in Kalamazoo, Michigan. This long-term contract position offers an exciting opportunity to provide technical support and assistance to ensure smooth operations within the paper and packaging industry. The role requires onsite work and involves troubleshooting, setup, and maintenance of IT systems and equipment.<br><br>Responsibilities:<br>• Diagnose and resolve basic IT issues, ensuring minimal disruption to daily operations.<br>• Perform imaging and configuration tasks for PCs and laptops to prepare them for use.<br>• Set up and maintain workstations, ensuring optimal functionality.<br>• Install, configure, and maintain printers and other hardware, ensuring seamless connectivity.<br>• Conduct basic troubleshooting for IT systems to identify and resolve technical issues.<br>• Provide support for Android and Apple devices, ensuring proper configuration and usability.<br>• Manage user access and permissions through Active Directory.<br>• Collaborate on deployment and configuration management tasks to enhance system performance.<br>• Support Cisco and Citrix technologies, ensuring efficient network and software operations.<br>• Offer guidance and assistance with Mac computers and Microsoft systems.
<p><strong>Summary:</strong></p><p>The Accounts Payable Support role is responsible for ensuring timely and accurate processing of vendor invoices, expense reports, and payments. This position helps maintain strong financial controls, supports internal teams with AP inquiries, and ensures vendors are paid accurately and on schedule. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process vendor invoices, ensuring accuracy, proper coding, and appropriate approvals.</li><li>Match purchase orders, receipts, and invoices (three‑way match).</li><li>Prepare and process weekly payment runs (checks, ACH, wires).</li><li>Research and resolve invoice discrepancies, pricing issues, and missing documentation.</li><li>Maintain vendor records, including W‑9s, banking info, and contact changes.</li><li>Monitor the AP inbox and respond to internal and external inquiries promptly.</li><li>Reconcile vendor statements and follow up on outstanding credits or missing invoices.</li><li>Assist with month‑end closing activities, including AP accruals.</li><li>Ensure compliance with company policies, tax requirements, and internal controls.</li><li>Support audits by providing documentation and answering AP-related questions.</li></ul><p><br></p><p><br></p>
The Desktop Administrator will be responsible for diagnosing and troubleshooting PC systems, software/hardware updates, maintaining backups, diagnostics of failing components, and imaging/deployment of new systems. The desktop administrator supports end users remotely to resolve their PC problems along with arranging for systems to be shipped to the administrator for resolution. This position relies on instructions and pre-established guidelines to perform the functions of the job<br>Functions/Responsibilities:<br>• Provide subject matter expertise in resolving incidents and problems.<br>• Execution of service requests.<br>• Contributes to the planning and organization of the deployment of new systems.<br>• Participates in departmental and cross-departmental IT projects.<br>• Lead and train fellow desktop administrators in organizational procedures.<br>• Assists in organizational training<br>• Contributor of the knowledge store used by the desktop support team.<br>• Monitor activities performed by the desktop support team and ensure that execution is compliant with procedures.<br>• Ensure that asset management library is accurate.<br>• Follows best practices and standards for the desktop support team.<br>• Execute the asset management procedure.<br>• Contributes to the project planning of hardware and software procurement process.<br>Required Experience:<br><br>What you bring to the team:<br>Competencies:<br>• 2+ years’ experience in desktop support · Microsoft certifications relating to desktop support preferred<br>• CompTIA A+ Certification is preferred<br>• Excellent customer service skills<br>• Strong inter-personal and communication skills<br>• Strong troubleshooting skills<br>• Ability to explain and document procedures verbally and in writing<br>• Demonstrated ability to act proactively<br>• Demonstrated ability to prioritize and document tasks / activity<br>• Demonstrated ability to enact improvements within IT environment / end-user experience<br>• Experience working in a fast-paced support environment <br>• Experience using ticketing tool to react to failures, requests and escalations<br>• Experience with desktop imaging, inventory, and reporting tools<br>• Strong familiarity and support experience with thin-clients technology<br>• Strong understanding of support requirements related to Windows Desktop OS<br>• OS security (rights, privileges, account) and hardening (upgrades, patches, registry) techniques<br>• Experience in Active Directory management<br>• Experience in PowerShell Scripting preferred<br>• Experience in SalesForce strongly preferred<br>• Basic understanding of phone support (basic troubleshooting, setup)<br>• Basic understanding of support requirements related to Windows Server OS<br>• Basic understanding of Networking/Security technologies (Ethernet, routers, switches, firewalls, VPN, etc.)<br>Education:<br>Associate’s degree (or higher) or 2+ years detail oriented work experience<br>Required License(s)/Certification(s):<br>Valid, active driver’s license with a good driving record as defined by the Company’s current insurance provider.
Full job description Our client is seeing a dynamic Talent Acquisition Specialist to join their Human Resources team! In this role, you will manage the recruitment process for all open positions, from sourcing and screening candidates to conducting interviews and extending job offers. You will be instrumental in ensuring a smooth, efficient, and positive candidate experience while helping us build a diverse, talented workforce that aligns with our organizational goals. <br> ESSENTIAL FUNCTIONS <br> Manage the full-cycle recruitment process, including sourcing, interviewing, extending offers, and the all candidates required to undergo background check process. Develop and implement creative sourcing strategies to attract a diverse pool of experience in candidates. Review resumes, conduct phone screenings, and assess candidate qualifications. Schedule and facilitate interviews with candidates and hiring managers, ensuring smooth communication and timely follow-up. Collaborate with hiring managers to understand staffing needs and ensure alignment between recruitment strategies and organizational goals. Present and discuss job offers with candidates, ensuring a positive experience and adherence to company policies. Oversee background checks and other pre-employment screenings, ensuring timely completion and adherence to company guidelines. Utilize applicant tracking systems (ATS) and HR software to track candidate progress, maintain accurate records, and generate recruitment reports. Ensure compliance with all applicable laws and organizational policies. Represent the company at career fairs and networking events to build a strong candidate pipeline. Partner with staffing agencies to fulfill contract staffing needs as necessary. Manage candidate expectations regarding offer details, start dates, and the onboarding process to ensure smooth transitions. Collect and submit all new permanent paperwork, ensuring timely and accurate processing. Support diversity recruitment initiatives and ensure fair, equitable hiring practices across all levels of the organization. Work with the EEO Officer to ensure hiring practices are in line with the Equal Employment Opportunity Plan. Stay up-to-date with the latest recruitment trends and industry best practices to improve sourcing strategies. Assist in the development and implementation of recruitment policies and procedures in line with organizational goals and compliance requirements. Performs other duties as assigned.
