We are looking for a Technology Specialist to join our team in Muskegon, Michigan. This is a contract position focused on providing IT support across multiple service areas, with occasional travel required to various locations. The ideal candidate will possess strong technical expertise and a commitment to delivering exceptional help desk assistance.<br><br>Responsibilities:<br>• Provide first-level support for hardware, software, and network issues, ensuring timely resolution.<br>• Manage and maintain Active Directory, including user accounts and security protocols.<br>• Support and troubleshoot Microsoft technologies such as Exchange, Office 365, SQL Server, and Server environments.<br>• Administer and optimize Meraki networks to enhance connectivity and performance.<br>• Assist with the setup and configuration of IT systems across multiple locations.<br>• Document and track technical issues and resolutions using help desk tools.<br>• Collaborate with team members to implement technology solutions and improvements.<br>• Perform regular system updates and backups to ensure data security and reliability.<br>• Travel to various service areas as needed, utilizing a company-provided vehicle.<br>• Deliver technical training and guidance to end-users to improve their understanding of IT systems.
<p><strong>Overview</strong></p><p>The Digital Project Manager is responsible for planning, executing, and overseeing digital initiatives from concept through delivery. This role serves as the central coordinator across design, development, marketing, and stakeholder teams to ensure projects are delivered on time, within scope, and aligned with business goals. The ideal candidate brings strong project management discipline, excellent communication skills, and a deep understanding of digital workflows and technologies.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end‑to‑end management of digital projects including websites, mobile applications, digital campaigns, UX/UI design initiatives, and platform enhancements.</li><li>Define project scope, requirements, timelines, and deliverables in collaboration with cross‑functional teams.</li><li>Create and maintain project plans, sprint schedules, resource plans, and status reports.</li><li>Facilitate daily standups, sprint planning, backlog grooming, and retrospectives (if using Agile/Scrum).</li><li>Serve as the primary point of contact for internal teams, clients, and stakeholders regarding project updates and deliverables.</li><li>Manage vendor relationships, contracts, and timelines when external partners are involved.</li><li>Identify risks, propose mitigation strategies, and proactively resolve roadblocks.</li><li>Ensure deliverables meet quality standards and align with UX, brand, and technical guidelines.</li><li>Oversee budget tracking, invoicing, and project financials.</li><li>Support continuous improvement by contributing to process optimization and best practices.</li></ul><p><br></p>