<p>We are looking for a skilled Social Media Community Manager to join our client's team in Grand Rapids, Michigan. In this long-term contract position, you will be instrumental in building meaningful connections with online audiences and ensuring outstanding customer engagement across social platforms. This is an exciting opportunity to contribute to a dynamic company with reputable brands, servicing as the main social media customer support specialist, and make a positive impact through strategic online communication. If you have 1-2+ years of experience in a customer success position, or strong background in social media community engagement, apply today! </p><p><br></p><p>Responsibilities:</p><p>• Monitor and respond to online reviews, addressing both positive and negative feedback professionally.</p><p>• Utilize social media management tools like Sprout to tag posts and engage with the community effectively.</p><p>• Moderate and manage Facebook groups, identifying urgent posts and ensuring timely responses.</p><p>• Engage with customers by responding to comments, direct messages, and inquiries across all social channels.</p><p>• Conduct research to address customer questions, providing thoughtful solutions and valuable resources.</p><p>• Foster strong community engagement by maintaining consistent and friendly communication.</p><p>• Develop strategies to enhance the brand's online presence and customer satisfaction.</p><p>• Collaborate with internal teams to align social media efforts with overall marketing goals.</p><p>• Track and analyze social media performance metrics to optimize engagement strategies.</p>
We are looking for an experienced PPC Specialist with a strong background in paid search strategies to join our team on a long-term contract basis. In this role, you will leverage your expertise in Google Ads and analytics to drive effective campaigns that maximize ROI. Based in Saranac, Michigan, this position offers the opportunity to collaborate on innovative solutions that enhance paid media performance.<br><br>Responsibilities:<br>• Design and implement data-driven paid search campaigns across various platforms to achieve targeted outcomes.<br>• Perform regular optimizations of PPC campaigns to improve performance and reduce costs.<br>• Monitor, analyze, and report on campaign metrics using tools like Google Analytics to inform strategy adjustments.<br>• Manage Google Ads accounts, including keyword research, bid adjustments, and ad copy creation.<br>• Conduct A/B testing to evaluate and refine ad performance.<br>• Collaborate with cross-functional teams to align paid media strategies with overall marketing goals.<br>• Stay updated on industry trends and changes in paid search algorithms to maintain competitive positioning.<br>• Troubleshoot and resolve issues related to campaign performance or technical challenges.<br>• Develop and present detailed reports that highlight campaign results and actionable insights.<br>• Identify opportunities for scaling campaigns while maintaining cost efficiency.
We are looking for an experienced Operations Manager to oversee manufacturing operations in Kentwood, Michigan. This role is ideal for a results-driven leader who excels in dynamic environments and is passionate about enhancing efficiency and quality in automotive manufacturing. Reporting directly to the company president, you will play a pivotal role in shaping and implementing operational strategies.<br><br>Responsibilities:<br>• Manage all aspects of manufacturing operations, including production, logistics, quality assurance, and equipment maintenance.<br>• Develop and execute strategies to optimize efficiency, reduce costs, and elevate product standards.<br>• Lead initiatives to incorporate automation and digital technologies into operational processes.<br>• Promote a culture of continuous improvement through Lean, Six Sigma, and other methodologies.<br>• Collaborate closely with engineering, supply chain, and human resources teams to ensure alignment with organizational objectives.<br>• Monitor and analyze key performance indicators to ensure operational goals are consistently met.<br>• Drive change management processes to support innovation and business growth.<br>• Ensure adherence to safety protocols, environmental regulations, and company policies.
