Robert Half is seeking a Senior Systems Engineer who thrives in dynamic environments and brings emotional intelligence, empathy, and a customer-centric mindset to every solution. This is an exciting opportunity to collaborate with industry experts and drive meaningful change through technology. This is a direct permanent role in the Kalamazoo, MI area working Hybrid onsite. <br> What You’ll Do Partner with cross-functional teams to capture requirements and deliver IT solutions that support business goals. Design, implement, and manage monitoring and alert systems with automated responses to ensure business continuity. Mentor and guide technology teams, sharing knowledge and best practices. Establish and maintain standards for systems design, testing, implementation, support, and security. Create and maintain documentation including SOPs, knowledge base articles, and troubleshooting guides. Drive scripting and automation to streamline operations and solve recurring issues. Act as a top-tier resource for resolving complex technical problems. Collaborate with IT leadership to identify skill gaps and evolve the IT function.