We are looking for a Platform Engineer to advance the reliability, security, and scalability of our engineering platform in Kalamazoo, Michigan. This position focuses on building a consistent developer experience by strengthening automation, deployment practices, infrastructure standards, and operational visibility. The ideal candidate will shape platform capabilities with a product mindset, enabling internal teams to deliver software more safely and efficiently while supporting enterprise growth and modern AI-enabled services.<br><br>Responsibilities:<br>• Define and evolve a platform strategy that improves consistency, resilience, and ease of use for internal engineering teams.<br>• Build and maintain CI/CD frameworks that support dependable delivery, stronger release controls, and reduced operational risk.<br>• Create and manage infrastructure as code solutions, including reusable Terraform components that promote standardization across environments.<br>• Embed security into platform workflows through automated guardrails such as secrets management, policy enforcement, encryption controls, and secure configuration practices.<br>• Develop release automation and progressive delivery approaches that improve deployment safety and accelerate recovery when issues arise.<br>• Establish observability capabilities across distributed services to enhance monitoring, troubleshooting, and service performance insights.<br>• Partner with engineering leaders, developers, and external vendors to implement platform standards and communicate technical tradeoffs clearly.<br>• Improve cloud operations by strengthening identity and access controls, governance practices, and runtime visibility across AWS-based environments.
<p>About the Role</p><p>We are seeking a Senior Quality Assurance Engineer / End-to-End Test Lead to support large-scale retail technology initiatives for a fast-paced enterprise environment. This role is ideal for an experienced QA professional with strong retail domain expertise, hands-on test automation experience, and a proven track record leading end-to-end testing efforts across large teams and complex projects.</p><p>The ideal candidate will be comfortable coordinating testing activities across multiple stakeholders, driving quality assurance strategies, and ensuring successful delivery of enterprise retail systems and applications.</p><p>Key Responsibilities</p><ul><li>Lead and coordinate end-to-end testing activities across large-scale retail technology projects</li><li>Collaborate with cross-functional teams including developers, business analysts, product owners, and project managers</li><li>Develop and execute comprehensive QA strategies, test plans, and test cases</li><li>Drive defect tracking, root cause analysis, and issue resolution throughout the testing lifecycle</li><li>Support and contribute to automated testing efforts and quality engineering best practices</li><li>Ensure testing coverage across integrated retail systems, applications, and workflows</li><li>Provide status updates, testing metrics, and risk assessments to leadership and stakeholders</li><li>Act as a Subject Matter Expert (SME) within retail systems and quality assurance processes</li><li>Mentor junior QA team members and help drive continuous improvement initiatives</li></ul>