8 results for Customer Service Rep in Geneseo, NY

Customer Service Representative

Buffalo, NY
remote
Temporary
19.00 - 20.00 USD / Hourly
We're currently looking for a Customer Service Representative with strong mechanical aptitude. This is a contract to permanent role in Buffalo, New York. Respond to customer inquiries via phone and email Provide product information Recommend components based on customer needs Data entry Build and maintain strong customer relationships Outbound calls to prospective customers
2026-02-27T14:44:00Z

Recovery Representative I (Tier II)

Rochester, NY
onsite
Temporary
23.75 - 27.50 USD / Hourly
We are looking for a skilled Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play a critical part in managing corporate collections, ensuring the resolution of returned bank items, and delivering high-quality customer service to both internal and external stakeholders. The ideal candidate will have a strong background in collections and customer service, with a proactive approach to risk mitigation and revenue recovery. Responsibilities: • Accurately resolve returned bank items in a timely manner, adhering to established policies and procedures. • Provide exceptional customer service to internal teams and external clients, ensuring satisfaction while minimizing company risk. • Educate clients and branches on resolution processes and recommend alternative service options when necessary. • Develop and maintain knowledge of Paychex products and systems to make informed decisions regarding revenue. • Research and address product and service issues, handling objections with mentorship support to recover lost revenue. • Monitor and update daily payment reports and payroll hold reports to ensure accuracy and prevent penalties or service disruptions. • Evaluate client accounts to determine approved services and implement measures to mitigate company risk. • Maintain daily call quotas and comply with departmental policies and procedures. • Participate in ongoing training sessions to enhance skills and remain compliant with regulatory standards. • Ensure adherence to the Fair Debt Collections Practices Act and other relevant regulatory requirements.
2026-02-18T21:38:44Z

A/R Recovery Representative I (Tier II)

Rochester, NY
onsite
Temporary
22.80 - 26.40 USD / Hourly
We are looking for an A/R Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play a vital part in ensuring the accurate and timely resolution of outstanding invoices while delivering exceptional customer service to both internal and external stakeholders. This position requires a proactive approach to mitigating financial risks and addressing billing disputes with attention to detail. Responsibilities: • Resolve past-due invoices promptly and accurately to minimize financial risks. • Provide excellent customer service to both internal and external clients, ensuring effective communication and dispute resolution. • Educate clients, partners, and internal teams on resolution processes and billing procedures. • Utilize available systems and resources to address disputes and recover owed revenue. • Maintain compliance with established departmental policies and procedures. • Participate in ongoing training to continually enhance skills and knowledge. • Develop and maintain a working knowledge of company products and services, including payroll, human resources, and acquired portfolios. • Balance service delivery with effective collection strategies to protect company interests. • Collaborate with external partners and departments to streamline recovery processes. • Apply strong organizational skills to manage workload and meet resolution deadlines.
2026-02-18T21:43:44Z

Collections

Victor, NY
remote
Temporary
24.00 - 26.00 USD / Hourly
Job Posting: Collections AgentAre you a skilled communicator with a knack for resolving past-due accounts? Our company is seeking a Collections Agent to join our finance team. In this role, you will play a key part in supporting cash flow by following up with clients and ensuring timely payment of outstanding invoices. Key Responsibilities:<ul><li>Contact clients via phone, email, and written correspondence to collect overdue payments.</li><li>Negotiate payment plans and resolve account discrepancies with a professional, customer-focused approach.</li><li>Maintain accurate and detailed records of collection activities and customer interactions.</li><li>Research and investigate disputed balances or payment issues.</li><li>Collaborate with Accounts Receivable and other departments as needed for account escalation or resolution.</li><li>Prepare regular reports on collection efforts and outstanding receivables.</li></ul>
2026-03-04T19:18:45Z

Assistant Regional Property Manager

Amherst, NY
onsite
Permanent
100000.00 - 150000.00 USD / Yearly
Robert Half Permanent Placement is excited to partner with an upscale Property Management company in the Buffalo, NY area on their search for an established Assistant Regional Property Manager. This critical role will support continued success of a portfolio of top-tier apartment complexes in Western New York. This is a Direct Hire position with a starting base salary of $100,000 - $130,000 and a comprehensive benefits package. Our great partner will assist in relocation to the Buffalo area for the right candidate! Responsibilities include but not limited to: <ul><li>Support growth and performance of a Class A/B+ multifamily portfolio through hands-on, regional-level leadership and strategic oversight</li><li>Recruit, train, coach, and supervise on-site property management and maintenance teams, fostering a high-performing, collaborative culture</li><li>Provide operational guidance, promote best practices, and drive continuous improvement across properties</li><li>Resolve escalated resident issues and internal staff conflicts with timely, empathetic, and effective communication</li><li>Ensure compliance with company policies, Fair Housing regulations, and all applicable federal, state, and local housing laws</li><li>Monitor resident satisfaction, manage reputation, and lead initiatives to enhance the overall resident experience</li><li>Partner with Accounting/Finance on revenue management, including budgets, financial reporting, occupancy trends, delinquency, and pricing strategies</li><li>Collaborate with Marketing on leasing strategy, market analysis, competitor pricing, and resident acquisition/retention efforts</li><li>Conduct regular property inspections to ensure quality standards, curb appeal, and efficient maintenance operations, including reduced vacancy and optimized unit turns</li><li> </li></ul>
2026-03-06T15:28:41Z

Collections Specialist

Rochester, NY
onsite
Contract / Temporary to Hire
22.00 - 26.00 USD / Hourly
We are seeking a detail-oriented and results-driven Collections & Accounts Receivable Specialist to join our team. This individual will be responsible for managing outstanding accounts, ensuring timely payments, and maintaining accurate financial records. The ideal candidate has strong communication skills, prior collections experience, and the ability to work independently in a fast-paced environment. Key Responsibilities:<ul><li>Manage and monitor accounts receivable aging reports</li><li>Conduct outbound collection calls and follow up on past-due accounts</li><li>Resolve billing discrepancies and customer payment issues</li><li>Post payments and perform cash applications accurately</li><li>Maintain accurate documentation of customer interactions</li><li>Collaborate with internal departments to resolve account concerns</li><li>Prepare AR reports and provide updates to management as needed</li></ul>
2026-03-04T20:38:41Z

Leave of Absence/Ergonomic Specialist

Rochester, NY
remote
Temporary
20.43 - 22.00 USD / Hourly
We are looking for a dedicated Leave of Absence/Ergonomic Specialist to join our team in Rochester, New York. This role is ideal for someone passionate about ensuring compliance with absence management laws while promoting ergonomic safety and productivity across corporate and field locations. As part of this long-term contract position, you will collaborate with managers, employees, and safety representatives to enhance workplace efficiency and support return-to-work initiatives. Responsibilities: • Conduct ergonomic assessments both on-site and remotely to address employee discomfort and mitigate injury risks. • Develop and oversee a companywide network of safety representatives, including recruitment, recognition, and communication strategies. • Maintain detailed records of ergonomic challenges and workplace injuries to improve safety programs and ensure resolution. • Create and implement strategies to reduce workers’ compensation claims, ergonomic issues, and absenteeism. • Manage accurate absence data in internal systems, ensuring compliance with federal and state regulations. • Generate correspondence to employees regarding their rights and responsibilities under applicable laws such as the ADA. • Assist employees and supervisors with return-to-work placements, ensuring smooth transitions and accommodations. • Provide procedural guidance to internal and external stakeholders for effective management of leave and wage verification requests. • Partner with HR and Benefits teams to develop reports and tools supporting employment decisions and program improvements. • Coordinate updates to HR systems and ensure accurate reporting in collaboration with IT and system support teams.
2026-03-02T19:58:48Z

Receptionist

Buffalo, NY
remote
Temporary
18.00 - 20.00 USD / Hourly
<ul><li>First point of contact for visitors and clients</li><li>Manage front desk operations</li><li>Provide administrative support</li><li>Manage appointments, meetings, and conference room bookings</li><li>Maintain visitor logs</li><li>Filing, data entry, and copying</li><li>Assist other departments as needed</li></ul>
2026-02-27T14:33:46Z