We are looking for an experienced Credit Manager to join our team in Richardson, Texas. In this role, you will oversee credit and collections operations, ensuring financial risks are managed effectively and company policies are upheld. This position requires strong leadership skills to guide a team, optimize processes, and maintain excellent relationships with clients.<br><br>Responsibilities:<br>• Lead and supervise the activities of credit analysts to ensure efficient collection operations.<br>• Monitor and report on key performance indicators, including bad debt, cash forecasting, and other financial metrics.<br>• Collaborate with the sales team to streamline order processing while mitigating financial risks.<br>• Develop and enforce collection policies and procedures in line with company guidelines.<br>• Resolve disputes related to receivables and ensure accounts are reconciled accurately.<br>• Negotiate payment terms and oversee financial workout agreements with clients.<br>• Utilize technology to enhance the efficiency of collection processes and workflows.<br>• Support month-end close procedures, including reconciliation of accounts receivable, preparation of journal entries, and analysis of bad debt reserves.
Billing Specialist Overview: The Billing Specialist plays a critical role in ensuring the seamless execution of billing processes, compliance with firm policies, and client satisfaction. This individual will manage complex billing workflows, resolve disputes, and provide detailed reporting in a fast-paced, detail oriented services environment. Key Responsibilities: Create, review, and edit bill proformas based on requests from attorneys, paralegals, and secretaries. Process high-volume, complex legal bills efficiently, including applying discounts, split-party billing, and preparing e-bills. Analyze and monitor e-billing platforms to handle appeals for deductions and specialty legal billing issues. Submit invoices via mail, email, and e-billing platforms (e.g., CounselLink, LegalTracker, TyMetrix 360, etc.). Maintain billing and matter management data in ERP systems and e-billing platforms by setting up clients, matters, timekeepers, and rates, and coordinating with clients for system setup support. Ensure compliance with firm billing policies, outside counsel guidelines, and client-specific requirements, recommending policy updates as needed. Accurately manage client and matter setup, billing arrangements, accruals, budgets, and status reports to meet deadlines. Review and approve new client/matter intake forms to verify billing arrangements, rates, and discounts. Assess and provide feedback on billing requirements in new client engagement letters. Maintain desktop procedures and documentation for special handling requirements. Generate billing schedules and analyses, and ensure compliance with client-specific reporting needs (e.g., accruals, budgets, timekeeper data). Test and verify billing software application updates and enhancements. Assist with ad hoc accounting projects as assigned. Communicate courteously and professionally with clients, attorneys, and staff across all levels of the firm. Skills and Qualifications: Experience: 1–3 years of relevant experience required; billing experience in a detail oriented services or law firm environment is preferred. Proficiency: Strong knowledge of Microsoft Office, especially Excel, Word, and Outlook, with the ability to learn new software/applications quickly. Familiarity with billing platforms (e.g., Aderant) and e-billing systems is a plus. Education: An associate degree in accounting or a related field is required; a bachelor’s degree is preferred. Equivalent work experience may be considered. Technical Skills: Solid understanding of accounting processes and aptitude for working with ERP and billing systems. Soft Skills: Excellent attention to detail, organizational ability, and time management. Strong communication (written and verbal) skills with a client-focused approach. Attributes: Must possess analytical skills, the ability to multi-task effectively, and a collaborative mindset to work both independently and as part of a diverse team. Additional Requirements: Familiarity with outside counsel billing guidelines and client engagement letters. Capacity to interact with a variety of personalities and stakeholders at different levels of the organization.