We are looking for a Customer Service Representative/Order Processor to join a fast-moving team in Commerce, California in a contract capacity with permanent potential. This position is ideal for someone who takes pride in staying organized, responding quickly, and ensuring customer requests are handled accurately from initial inquiry through final payment and delivery coordination. Working closely with internal teams, this person will help keep orders on track, support timely communication, and deliver a dependable customer experience.<br><br>Responsibilities:<br>• Prepare customer quotes based on incoming requests and update pricing details promptly when revisions are needed<br>• Turn approved estimates into invoices, verify deposit information, and help ensure payments are properly recorded<br>• Monitor outstanding quotes and invoices, maintaining complete and well-organized documentation for each transaction<br>• Support accounts receivable activities by sending courteous payment follow-ups, checking status, and escalating concerns when appropriate<br>• Partner with internal teams to confirm production schedules and shipping timing, then share clear updates with customers<br>• Address customer concerns professionally, including changes to timing, incomplete order details, or delivery-related questions<br>• Handle inbound and outbound customer communication related to orders, account questions, and service needs<br>• Assist with order entry, purchase order processing, shipping paperwork, and related administrative support tied to customer accounts
<p> </p><p>Key Responsibilities:</p><ul><li>Update and revise purchase orders in SAP</li><li>Attach supporting documentation to purchase orders</li><li>Re-send revised purchase orders through Ariba</li><li>Perform pricing updates and data entry</li><li>Communicate with suppliers regarding updated pricing</li><li>Provide administrative support to the Purchasing team</li></ul><p> </p><p> </p>
We are looking for a customer-focused, detail-oriented individual to join our team as a Customer Experience Specialist. This contract opportunity with potential for a long-term role is ideal for someone who enjoys building strong client relationships, handling detailed account work, and delivering dependable support in a high-volume setting. The right candidate will bring strong communication skills, a sharp eye for accuracy, and a genuine interest in long-term career growth.<br><br>Responsibilities:<br>• Oversee customer agreement renewals and keep order details, account documentation, and contract records current and accurate.<br>• Examine customer profiles, contract terms, and database entries to confirm information is complete, correct, and aligned with company standards.<br>• Validate reported hours, process account updates, and complete assigned tasks within required timeframes.<br>• Respond to customer questions through phone and email while providing clear, attentive service across multiple browser-based systems.<br>• Resolve account and connectivity-related concerns by researching issues, identifying next steps, and following through to completion.<br>• Look for ways to strengthen the customer experience while recognizing opportunities to support additional services when appropriate.<br>• Build trust with customers by maintaining responsive communication and ensuring a consistent, high-quality service experience.
<p>Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.</p><p> </p><p>· Entering, posting and reconciling of batches.</p><p>· Researching and resolving customer A/R issues</p><p>· Preparing aging reports</p><p>· Placing billing and collection calls</p><p>· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.</p><p>· Good attention to detail and strong Microsoft Excel skills.</p><p>· 1+ year of recent Accounts Receivable,</p><p>· Experience with Great Plains is a must.</p><p> </p>
<p>The market is heating up for Accounts Receivable Specialists. Companies, small and large, are looking for skilled Accounts Receivable (A/R) Specialists for temporary and temporary to full-time opportunities. As an Accounts Receivable (A/R) Specialists you should have experience with the entering, posting and reconciling of batches, researching and resolving customer A/R issues, preparing aging reports, placing billing and collection calls, maintaining the cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L. Accounts Receivable (A/R) Specialist candidates should have good attention to detail and strong Microsoft Excel skills. If you are an Accounts Receivable (A/R) Specialists and want to join our team, please submit your resume to and then call 626.463.2030</p><p>Customer Invoicing:</p><p>· Generate and issue invoices to customers in a timely manner.</p><p>· Ensure accuracy and completeness of invoice details.</p><p>Billing Disputes:</p><p>· Resolve billing discrepancies with customers promptly.</p><p>· Communicate with internal teams to address and correct billing issues.</p><p>Payment Processing:</p><p>· Record and apply customer payments to their respective accounts.</p><p>· Reconcile payments received with outstanding invoices.</p><p>Credit Management:</p><p>· Evaluate and set credit limits for customers.</p><p>· Monitor customer credit balances and follow up on overdue payments.</p><p>Cash Application:</p><p>· Apply cash received to the appropriate customer accounts.</p><p>· Reconcile discrepancies between payments and invoices.</p><p>Aging Reports:</p><p>· Generate and analyze accounts receivable aging reports.</p><p>· Identify and address overdue accounts and potential risks.</p><p>Customer Communication:</p><p>· Communicate with customers regarding payment terms and outstanding balances.</p><p>· Provide necessary documentation and information to support payment inquiries.</p><p>Reconciliation:</p><p>· Reconcile accounts receivable sub-ledger with the general ledger.</p><p>· Investigate and resolve any variances between the two.</p><p><br></p><p><br></p><p><br></p>
<p>We are looking for an Accounts Receivable Specialist to support project-based billing operations for a growing team in Irvine, California. This Long-term Contract position is ideal for someone with strong construction accounting knowledge who can manage invoicing, payment tracking, and documentation with precision. The role works closely with project and finance partners to keep billing accurate, timely, and aligned with contract requirements.</p><p><br></p><p>Responsibilities:</p><p>• Create and issue monthly invoices for assigned projects using owner- and contractor-required billing formats, ensuring submissions are complete and accurate.</p><p>• Partner with Project Managers to verify work completed, approved changes, and billable amounts before invoices are sent.</p><p>• Oversee the status of project invoices from submission through payment, and follow up on pending approvals, missing items, and overdue balances.</p><p>• Prepare required lien waivers and supporting compliance paperwork to satisfy contractor and project documentation standards.</p><p>• Review receivable aging for active accounts and assist with commercial collections activities in coordination with finance leadership.</p><p>• Address billing questions from contractors or clients and resolve discrepancies quickly through clear communication and research.</p><p>• Contribute to month-end billing support, including documentation tied to revenue reporting and close activities.</p><p>• Identify concerns that could delay invoicing or payment, such as retention issues, disputed changes, or incomplete backup, and escalate them appropriately.</p><p>• Keep project billing files well-organized and ready for internal review or audit at any time.</p>
<p>Bilingual Wholesale Customer Experience Specialist</p><p>We are seeking a warm, energetic, and customer-focused professional to join a fast-paced and collaborative wholesale team. This is an exciting opportunity for someone who enjoys building meaningful client relationships, providing personalized service, and being involved in every stage of the customer experience—from initial order placement through delivery and follow-up.</p><p>Unlike a traditional call center position, this role offers a dynamic mix of email and phone communication, cross-functional teamwork, and face-to-face interaction with business clients at trade shows and in-person meetings. The ideal candidate is engaging, approachable, highly dependable, and excited to represent the company while delivering an exceptional level of service.</p><p>Key Responsibilities</p><ul><li>Manage the full customer service cycle, including order entry, order tracking, delivery follow-up, and issue resolution.</li><li>Build and maintain positive relationships with wholesale clients by providing responsive, professional, and personalized support.</li><li>Assist customers by phone, email, and in person with product information, order updates, account questions, and general inquiries.</li><li>Represent the company at trade shows several times per year, with approximately four to six domestic trips annually.</li><li>Partner closely with sales, logistics, and operations teams to ensure orders are processed accurately and customers receive a seamless experience.</li><li>Maintain organized and accurate customer records, order documentation, and spreadsheets using Microsoft Excel.</li><li>Proactively identify customer needs, communicate updates, and resolve concerns in a timely and thoughtful manner.</li><li>Contribute to a positive, team-oriented workplace through professionalism, enthusiasm, and a willingness to help.</li><li>Maintain consistent attendance, punctuality, and reliability in this fully in-person role.</li></ul><p><br></p>
<p><br></p><p>Key Responsibilities:</p><ul><li>Coordinate domestic and international freight shipments.</li><li>Schedule and monitor drayage movements from the ports.</li><li>Manage and update shipments in CargoWise (required).</li><li>Communicate with steamship lines, trucking companies, warehouses, and customers.</li><li>Prepare and process shipping documentation.</li><li>Track containers and ensure timely deliveries.</li><li>Resolve shipment delays and transportation issues.</li><li>Maintain accurate shipment records and provide status updates to customers.</li><li>Work closely with internal operations and customer service teams to ensure smooth logistics operations.</li></ul><p><br></p>