<p>We are looking for a skilled Desktop Support specialist to join our team in Houston, TX. This is a contract to permanent position, offering an exciting opportunity to work in a dynamic investment banking environment. The role requires hands-on support for a trade floor setting and involves managing IT operations for approximately 52 end users.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive IT support to end users, ensuring timely resolution of technical issues.</p><p>• Manage and troubleshoot systems such as Intune, Office 365, and Active Directory.</p><p>• Support a trade floor environment by addressing hardware and software concerns efficiently.</p><p>• Handle service desk tickets, prioritizing tasks based on urgency and impact.</p><p>• Maintain and update Windows 10 systems, ensuring smooth functionality.</p><p>• Act as the sole IT support on-site, managing all technical needs for approximately 52 users.</p><p>• Monitor and maintain IT equipment and infrastructure to minimize downtime.</p><p>• Collaborate with off-site teams to escalate and resolve complex issues as needed.</p><p>• Conduct regular system checks to ensure optimal performance and security.</p><p>• Provide guidance and training to users on best practices for IT systems and tools.</p>
We are looking for an experienced Network Engineer to join our team on a long-term contract basis. This role is based in New York, New York, and requires an experienced, detail-oriented individual with expertise in network architecture, troubleshooting, and system optimization. The ideal candidate will thrive in a dynamic environment, working independently while contributing to the success of critical network operations.<br><br>Responsibilities:<br>• Provide advanced oversight and management of network systems to ensure seamless operations.<br>• Collaborate on the design and implementation of network architecture, offering guidance on complex escalations.<br>• Develop and refine helpdesk systems, incorporating automation to enhance efficiency.<br>• Participate in occasional night migrations and ensure the successful execution of these activities.<br>• Operate autonomously, demonstrating strong problem-solving skills and minimal need for supervision.
We are looking for an experienced Network Engineer to join our Information Technology team in New York, New York. This role focuses on supporting and enhancing our global network infrastructure, with an emphasis on Palo Alto firewall management. The position requires a hands-on, detail-oriented individual who thrives in a dynamic environment and can effectively contribute to both security and networking projects.<br><br>Responsibilities:<br>• Configure and maintain network connectivity across datacenters, offices, and trading partner infrastructure.<br>• Implement and manage network appliances, with a focus on Palo Alto firewalls.<br>• Monitor network performance and promptly address issues in a live trading environment.<br>• Create and maintain documentation for network topology, configurations, and change management processes.<br>• Collaborate with the security team to ensure network controls and safety measures are effectively implemented.<br>• Provide on-call and weekend support as part of a rotation schedule when necessary.<br>• Work across network and security teams to address overlapping needs and responsibilities.
<p>We are looking for a Network Administrator who can support multiple locations remotely and onsite. This position has the potential to travel to local and national sites. You will be handling tier 1 support to basic networking experience, handling tickets and walk-ins. You must be able to prioritize different tickets and tasks based off priorities.</p><p><br></p><p>In this position you will be responsible for break and fix tasks, setting up users in Active Directory, and following SOPs and knowledge based articles to troubleshoot issues.</p><p><br></p>
<p>This role is a 3rd shift role - Onsite - 11PM - 7AM</p><p><br></p><p>The IT Operations Analyst is responsible for monitoring and analyzing the operation of Client Server platforms (i.e. central console, on-line terminals, etc.)</p><p>Essential Generic Job Functions (List in order of importance):</p><p>• Identifies, analyzes, and solves technical problems to ensure optimal performance.</p><p>• Hands on within the data center doing cabling and rack and stack</p><p>• Responds to customer problems and complaints.</p><p>• Assesses performance and makes recommendations for change based on company needs and goals.</p><p>• Designs monitoring tools to detect and report on system performance.</p><p>• Troubleshoots and provides support to users.</p><p>• Maintains necessary production journal and control log(s).</p><p>• Maintains operation records of machine utilization, PMs and/or equipment repairs.</p><p>• Preforms and verifies backup procedures for related solutions as per defined policies and procedures.</p><p>• Other duties and/or projects as assigned.</p><p>Lifts a minimum of 25 lbs., pushes and pulls a minimum of 25 lbs. and stands a minimum of 2 hours a day.</p>