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11 results for Bilingual Customer Support Coordinator in Gaithersburg, MD

Bilingual Call Center Representative

Baltimore, MD
onsite
Temporary / Contract
21 - 24 USD / Hourly
We are seeking Bilingual - Spanish Customer Service Representatives to be a part of our team in the energy and natural resources industry, located in Middle River, Maryland. This role will require you to serve as the first point of contact for our customers, providing them with exceptional service and handling any inquiries they may have. This role offers a contract to permanent employment opportunity. Responsibilities:<ul><li>Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction</li><li>Utilize various computer systems and applications to gather necessary information efficiently</li><li>Collaborate with team members and other departments to resolve complex customer issues</li><li>Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns</li><li>Accurately document customer interactions and update customer accounts in the system</li><li>Stay up-to-date on product knowledge, industry trends, and company policies</li><li>Meet performance metrics and quality standards set by the company</li><li>Handle a high volume of inbound calls with a positive attitude</li><li>Assist customers by providing product information and offering solutions to ensure customer satisfaction</li><li>Process customer applications and maintain accurate customer records.</li></ul>
2026-05-28T00:00:00Z

Bilingual Spanish Staffing Coordinator

Baltimore, MD
onsite
Temporary / Contract
20 - 31 USD / Hourly
Bilingual Spanish Recruiter - Entry LevelIndustry: Staffing & RecruitingAre you bilingual in Spanish and English and passionate about helping people find meaningful opportunities? Do you thrive in a fast-paced environment where no two days are the same? We are seeking an energetic, motivated, and relationship-driven Bilingual Recruiter to join our growing team.This is an excellent opportunity for someone looking to launch a career in recruiting, human resources, customer service, sales, or business operations. We value transferable skills, personality, drive, and a genuine passion for connecting great people with great opportunities.What You’ll Do<ul><li>Source, screen, and interview candidates for a variety of administrative, customer support, and professional positions</li><li>Build strong relationships with candidates and provide an exceptional experience throughout the hiring process</li><li>Match candidates’ skills, goals, and personalities with the right opportunities</li><li>Conduct phone interviews, reference checks, and onboarding activities</li><li>Maintain candidate records and track recruiting activity in internal systems</li><li>Partner closely with recruiters, account managers, and clients in a collaborative team environment</li><li>Help support urgent hiring needs in a high-volume, fast-moving environment</li></ul> Why Join Us?<ul><li>Opportunity to grow your career in recruiting and staffing</li><li>Hands-on training and mentorship provided</li><li>Fast-paced, team-oriented culture with strong support</li><li>The ability to make a direct impact on people’s careers and businesses</li><li>Competitive compensation plus growth opportunities</li></ul>If you are relationship-focused, driven, and excited by the idea of helping people find the right fit while building a rewarding career for yourself, we would love to connect with you.
2026-06-08T00:00:00Z

Bilingual Spanish Recruiter

Baltimore, MD
onsite
Temporary to Hire
33.25 - 38.5 USD / Hourly
Are you a bilingual Spanish-speaking recruiter or sales professional looking for a career with unlimited growth potential? We have an immediate opening for a motivated, people-focused recruiter to join our fast-paced team. What You'll Be Doing:✅ Recruit, source, and screen qualified candidates✅ Conduct candidate interviews and assess fit✅ Assist with onboarding, new hire paperwork, compliance, and orientations✅ Build strong relationships with Spanish-speaking candidates and employees✅ Coordinate daily workforce scheduling and candidate communications✅ Maintain candidate records, payroll-related documentation, and recruiting activity✅ Partner with hiring managers to fill openings quickly and efficiently Why This Opportunity Stands Out:⭐ Contract-to-hire with long-term career potential⭐ Base salary + commission structure upon permanent conversion⭐ Room for advancement within a growing organization⭐ Free parking and beautiful office environment⭐ Supportive team culture with hands-on training⭐ Opportunity to make an immediate impact and build a rewarding recruiting careerDon't miss this opportunity to join a growing company that values hard work, rewards success, and promotes from within.📞 Interviews are happening now, and we are looking to hire ASAP. Apply today before this opportunity is filled!
2026-06-12T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-06-09T00:00:00Z

Customer Support Specialist

Rockville, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities• Respond to customer inquiries via phone, email, and chat• Resolve issues and document outcomes in CRM systems• Escalate complex issues to internal teams• Identify service trends and improvement opportunities
2026-06-09T00:00:00Z

Customer Support Specialist

Rockville, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-06-09T00:00:00Z

Customer Care Representative

Baltimore, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
We’re seeking a customer-focused Customer Care Representative to join a fast-paced, high-performing service team for a fully on site role in Middle River, Maryland 21220. This temporary-to-permanent opportunity is ideal for someone who enjoys helping others, thrives in a dynamic environment, and takes pride in delivering a high-quality experience with every interaction.In this role, you’ll serve as the first point of contact for customers—handling inquiries, documenting interactions, and partnering with internal teams to resolve issues efficiently and professionally. Key Responsibilities<ul><li>Manage a high volume of inbound customer calls with patience, professionalism, and a care-first mindset</li><li>Respond to inquiries by clearly explaining services, resolving concerns, and guiding customers toward effective solutions</li><li>Navigate multiple systems simultaneously to access account details and provide accurate, real-time support</li><li>Accurately document customer interactions and maintain up-to-date records in internal systems</li><li>Handle concerns with empathy and sound judgment to create a positive customer experience</li><li>Collaborate with internal teams to escalate and resolve more complex issues</li><li>Consistently meet or exceed performance metrics related to quality, productivity, and customer satisfaction</li><li>Stay current on company services, procedures, and relevant updates</li></ul>Why You’ll Love This Role<ul><li>Opportunity to transition into a permanent position</li><li>Engaging, fast-paced work environment</li><li>Supportive and collaborative team culture</li><li>Great opportunity to build and grow your customer care career</li></ul>
2026-06-03T00:00:00Z

Customer Service Manager

Washington, DC
onsite
Temporary / Contract
35.15 - 40.7 USD / Hourly
We are looking for a Customer Service Manager to lead a high-quality support experience for a cosmetics organization in Washington, District of Columbia. This Long-term Contract position is ideal for someone who can oversee customer accounts, guide call center service operations, and keep scheduling and dispatch activities running smoothly. The role focuses on building strong service standards, resolving customer needs effectively, and ensuring day-to-day coordination across service channels. Responsibilities: • Direct daily customer service operations, ensuring timely and attentive support across call center interactions. • Manage customer account activity, including issue resolution, service follow-up, and ongoing relationship support. • Coordinate dispatch and scheduling workflows to align service requests with team availability and operational priorities. • Monitor service performance, address escalated concerns, and implement improvements that enhance the customer experience. • Partner with internal teams to maintain accurate information flow related to appointments, requests, and account updates. • Train and support customer service staff on service expectations, communication standards, and problem-solving practices.
2026-06-16T00:00:00Z

Customer Service Representative II

Baltimore, MD
onsite
Temporary / Contract
17.1 - 18 USD / Hourly
We are looking for a Customer Service Representative II to support vehicle intake operations for a Contract position based in Baltimore, Maryland. In this role, you will help manage the check-in process for vehicles arriving at the city impound facility by reviewing documentation, confirming vehicle details, and maintaining accurate records. The position is well suited for someone who is organized, attentive to detail, and comfortable handling customer service and administrative tasks in a fast-paced environment. Responsibilities: • Process incoming vehicle intake paperwork by reviewing, validating, and marking documents related to towed vehicles received at the impound location. • Examine police reports and supporting records to confirm vehicle identification details, impound reasons, and key locations, then apply the appropriate intake coding. • Inspect each vehicle to verify identifying information such as VIN, tag number, make, model, color, year, and odometer reading against submitted documentation. • Identify and document visible valuables, aftermarket features, damage, or security concerns, and escalate potential issues involving tampering or unsecured property. • Capture and organize vehicle photographs to record the condition of each unit at the time it is received. • Receive, log, and secure vehicle keys while completing required key control documentation and property tracking forms. • Prepare inventory records that include vehicle details, fees, billing information, storage location, and related property references, ensuring all required signatures are obtained. • Enter vehicle and property data into the database, upload supporting images, and assemble complete documentation packets for supervisory review. • Label vehicles with tracking information and maintain an accurate daily record of all impounded vehicles processed during the shift.
2026-06-16T00:00:00Z

Temporary Customer Service Representative

Herndon, VA
onsite
Temporary / Contract
18 - 18 USD / Hourly
<ul><li>We are seeking a Temporary Customer Service Representative to support daily customer interactions and help ensure a positive client experience. This role is ideal for someone with strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. if you are looking for temporary onsite summer work with availability on various days this is the position for you. </li></ul>Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and chat in a professional and timely manner.</li><li>Maintain accurate customer records and document interactions in internal systems. </li><li>Process orders, returns, account updates, and related service transactions. </li><li>Coordinate with internal teams to escalate and resolve more complex concerns.</li><li>Provide product, service, and policy information to customers. </li><li>Support general administrative tasks as needed.</li></ul>
2026-06-15T00:00:00Z

Call Center Representative (Onsite)

Baltimore, MD
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a customer-focused Call Center Representative to support a fast-paced service team. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, managing multiple tasks at once, and delivering a detail-oriented experience on every call. The person in this role will respond to incoming inquiries, document interactions accurately, and work closely with internal teams to resolve issues efficiently. Responsibilities: • Respond to a large volume of inbound customer calls with patience and a service-oriented approach. • Address questions, explain services or products clearly, and guide customers toward effective resolutions. • Navigate several computer platforms at once to locate account details and provide accurate information during each interaction. • Record call details thoroughly and maintain up-to-date customer information within internal systems. • Handle concerns with empathy and sound judgment while working to create a positive customer experience. • Partner with colleagues and cross-functional teams to escalate and resolve more complex service matters. • Consistently meet established performance goals related to quality, productivity, and customer satisfaction. • Maintain current knowledge of company procedures, service offerings, and relevant industry updates.
2026-06-04T00:00:00Z