349 results in Gaithersburg, MD

Customer Service Representative

Vienna, VA
onsite
Temporary
18.5 - 19.5 USD / Hourly
We are searching for an energetic Customer Service Representative to join a reputable automotive dealership. In this role, you will serve as the primary point of contact for customers, providing prompt and professional assistance across a variety of dealership functions. Responsibilities<ul><li>Greet clients in person, by phone, and by email, delivering outstanding customer service at every interaction</li><li>Assess customer needs and advise on dealership services, vehicle features, and financing options</li><li>You will acquire practical experience in billing processes and delivering customer service</li><li>Coordinate service appointments, confirm schedules, and follow up with customers to ensure satisfaction</li><li>Resolve client questions, concerns, and complaints effectively with a positive attitude</li><li>Maintain accurate customer records and assist with clerical support as needed</li><li>Collaborate with sales, service, and finance departments to streamline the customer experience</li></ul>
2026-03-09T00:00:00Z

Paralegal

Bethesda, MD
onsite
Temporary
38 - 44 USD / Hourly
We are looking for an experienced paralegal to join our team in Bethesda, Maryland, on a long-term contract basis. In this role, you will support the associate general counsel with various legal and administrative tasks, contributing to our operations within the commercial real estate sector. This position requires a blend of on-site and remote work, offering an excellent opportunity to showcase your legal expertise and organizational skills. Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com]. Responsibilities:• Provide comprehensive assistance to the associate general counsel in managing legal matters, including document preparation and review.• Conduct research and analysis related to civil litigation and discovery processes.• Organize and maintain legal documents, ensuring accuracy and accessibility.• Support trial preparation by coordinating schedules, compiling evidence, and preparing necessary materials.• Utilize case management software to track and update case-related information.• Assist in the review and drafting of contracts and other legal agreements.• Maintain communication with internal teams and external stakeholders to ensure smooth legal operations.• Monitor relevant legislation and regulatory changes that may impact the organization.• Collaborate with other departments to align legal processes with business objectives.
2026-03-10T00:00:00Z

Accessibility Designer

Alexandria, VA
onsite
Temporary
50 - 70 USD / Hourly
Robert Half is seeking an experienced and detail-oriented Accessibility Designer to support one of our clients in Washington, DC. This role is ideal for a designer who is passionate about creating inclusive digital experiences and ensuring that websites, applications, and digital products are accessible to all users, including individuals with disabilities.The Accessibility Designer will work closely with UX/UI designers, developers, product teams, and stakeholders to ensure that digital products meet accessibility standards and deliver an inclusive user experience. The ideal candidate has a strong understanding of accessibility best practices, design systems, and usability principles, and can translate accessibility requirements into practical design solutions.This is an exciting opportunity to play a critical role in building accessible and user-centered digital experiences that comply with industry standards and regulations. Key Responsibilities• Design and evaluate digital products with accessibility and inclusive design principles in mind. • Ensure websites, mobile applications, and digital interfaces meet accessibility standards such as WCAG 2.1/2.2 and Section 508. • Collaborate with UX designers, product managers, and developers to incorporate accessibility into design workflows and product development. • Conduct accessibility audits and usability testing to identify and address barriers for users with disabilities. • Provide recommendations and guidance to improve accessibility in digital design and user interfaces. • Create accessible design components, documentation, and guidelines within design systems. • Review wireframes, prototypes, and design specifications to ensure accessibility compliance. • Support development teams in implementing accessible UI patterns and interactions. • Advocate for accessibility best practices across teams and contribute to inclusive design culture. • Stay up to date with accessibility standards, tools, and evolving best practices.
2026-03-09T00:00:00Z

Application Development Project Manager

Greenbelt, MD
onsite
Temporary
55 - 70 USD / Hourly
We are seeking an experienced Application Development Project Manager to lead the planning, execution, and delivery of software development projects. This role is responsible for coordinating cross-functional teams, managing project timelines and budgets, and ensuring that application development initiatives align with business goals and technical requirements. The ideal candidate has strong experience managing the full software development lifecycle and working closely with engineering, product, and business stakeholders. Key Responsibilities Lead end-to-end application development projects from planning and requirements gathering through development, testing, deployment, and post-implementation support. Collaborate with software developers, QA teams, product owners, and business stakeholders to define project scope, objectives, and deliverables. Develop and manage project plans, timelines, budgets, and resource allocation to ensure projects are delivered on schedule. Track project progress, manage risks and issues, and communicate status updates to leadership and stakeholders. Facilitate Agile or Waterfall project management processes, including sprint planning, backlog grooming, and project reviews when applicable. Coordinate cross-functional teams to ensure alignment between business requirements and technical implementation. Ensure quality standards, documentation, and testing processes are followed throughout the development lifecycle. Manage vendor relationships and third-party development partners when applicable. Support change management, user adoption, and post-deployment improvements.
2026-03-06T00:00:00Z

Paralegal

Baltimore, MD
onsite
Permanent
88000 - 117000 USD / Yearly
We are looking for a dedicated and detail-oriented Senior Paralegal specializing in corporate law to join our team in Baltimore, Maryland. This role involves supporting attorneys with a variety of corporate legal matters, including drafting and filing legal documents, organizing case files, and coordinating with internal and external stakeholders. The ideal candidate will bring strong organizational skills, technical expertise, and a deep understanding of corporate legal procedures. Responsibilities: • Organize, draft, and file corporate legal documents, including Articles of Incorporation, amendments, consents, and merger-related documentation. • Assist in the formation and maintenance of entities such as corporations, LLCs, and non-profits, including filing annual reports and managing compliance. • Prepare and manage closing documents, closing checklists, and closing books for corporate transactions such as mergers and acquisitions. • Conduct due diligence, compile findings, and assist with Blue Sky research and filings. • Support private company functions, including managing stock issuance, transfers, and maintaining stock option records. • Draft and file documentation with state and federal agencies, such as Secretary of State and Department of Corporations filings. • Maintain and update capitalization tables, stock ledgers, and electronic and physical minute books. • Manage data rooms and ensure all matter files are accurate and up-to-date. • Prepare and file S-8 Registration Statements and Section 16 filings as needed. • Coordinate efforts between attorneys, clients, outside counsel, and other parties to ensure seamless execution of legal tasks.
2026-02-16T00:00:00Z

Deskside Support Technician

Washington, DC
onsite
Temporary
38.43 - 38.43 USD / Hourly
We are seeking an experienced Deskside Support Technician (Tier II) to provide high‑quality technical support across multiple Federal offices. This role supports critical agency operations by ensuring reliable workstation performance, rapid issue resolution, and exceptional customer engagement for both standard users and senior leadership.The ideal candidate brings strong Tier II troubleshooting skills, deep familiarity with Windows enterprise environments, and the ability to deliver timely, professional support in a customer‑focused, mission‑driven setting. This position requires working independently across multiple buildings, prioritizing tickets based on urgency and impact, and maintaining meticulous documentation in an ITSM system. Key Responsibilities:· Provide deskside support for DOJ users, responding to dispatched tickets and walk-up issues with professionalism and urgency.· Perform break/fix repair on laptops, desktops, and related hardware, including hard drive and battery replacements.· Install and configure specialty software applications not distributed through SCCM.· Remove or disable devices on the network at the direction of Security.· Troubleshoot and resolve printer issues, including diagnosing hardware faults and installing toner.· Deliver “white glove” support to DOJ senior management and leadership offices with timely, polished, and customer-first execution.· Maintain accurate, up-to-date documentation within the ITSM ticketing system to meet SLA and performance reporting standards.· Work across multiple Washington, DC buildings independently, managing daily priorities without direct oversight.· Support standard DOJ technology environments including Windows 10, Microsoft Office, Exchange/Outlook, and common enterprise productivity tools.
2026-03-03T00:00:00Z

Bilingual Administrative Clerk

Rockville, MD
onsite
Temporary
20 - 24 USD / Hourly
Our company is seeking a dedicated Bilingual Administrative Clerk to provide essential support to our team. In this position, you’ll perform clerical, administrative, and customer service functions in both English and Spanish. Strong attention to detail and organizational skills are essentialResponsibilities:•Manage front‑desk activity and vendor check‑ins.•Assist project managers with document control.•Maintain jobsite binders, compliance records, and material logs.•Prepare purchase orders and track deliveries.•Provide bilingual support to field employees.
2026-03-03T00:00:00Z

Staff Accountant

Herndon, VA
onsite
Permanent
70000 - 85000 USD / Yearly
Are you an accounting professional with a keen eye for detail? Do you take pride in managing accounts, reconciling figures, and ensuring everything adds up perfectly? If you have a minimum of 3 years of experience and expertise in accounts receivable, deferred revenue, and account reconciliations, we have an opportunity for you! As a Staff Accountant you will report to the Accounting Manager with about 50% of your time spent on the full cycle of accounts receivables and the other 50% on revenue, account reconciliation's, fixed assets, other ad hoc responsibilities and special projects aimed at enhancing the efficiencies, policies, procedures and systems within the accounting department. This is an in-office position with an organization that is growing through acquisitions and offers professional growth, competitive salary, bonus potential, and a full suite of benefits (medical, dental, vision, 401K with 4% match, 3 weeks of vacation and more) as well as excellent work life balance. Salary is based on education, skills, proficiencies, experience, and credentials.Essential Responsibilities:Accounts Receivable Management:<ul><li>Execute comprehensive end-to-end accounts receivable functions.</li><li>Respond confidently and effectively to both internal and external billing inquiries.</li></ul>Revenue Recognition and Deferred Revenue:<ul><li>Collaborate fruitfully with the finance team to uphold ASC 606-compliant revenue recognition processes.</li></ul>Month-End Journal Entries and Accruals:<ul><li>Prepare month-end journal entries.</li><li>Ensure compliance with internal policies and GAAP standards.</li></ul>Fixed Asset Management:<ul><li>Maintain Fixed Asset and Construction in Progress (CIP) schedules.</li></ul>General Ledger Reconciliation:<ul><li>Perform reconciliations for key accounts.</li></ul>Financial Reporting:<ul><li>Contribute to ad-hoc reporting and support data requests for audits.</li></ul>Additional Responsibilities:<ul><li>Participate in process enhancement initiatives.</li></ul>Please apply directly to this position for consideration. If you have additional questions, in addition to your application, contact Lee Chernett, VP at Robert Half Finance & Accounting, via LinkedIn or by calling 571.297.9074.
2026-02-24T00:00:00Z

FP&A Senior Analyst

Washington, DC
onsite
Permanent
125000 - 150000 USD / Yearly
We are looking for an experienced Senior Financial Analyst to join our team in Washington, District of Columbia. In this role, you will play a crucial part in supporting financial planning, budgeting, forecasting, and reporting processes across multiple entities. The ideal candidate is analytical, detail-oriented, and thrives in a dynamic and fast-paced environment. This position offers an excellent opportunity to work with large datasets, develop financial models, and provide actionable insights to drive strategic decision-making. Responsibilities: • Develop and maintain complex financial models for profit and loss, cash flow, and other key metrics to support strategic goals. • Collaborate with department leaders to gather, validate, and analyze data inputs for budget and forecast submissions. • Prepare monthly financial reporting packages, including variance analysis against budgets and forecasts. • Analyze operating results and key performance indicators to identify trends, risks, and opportunities. • Partner with the accounting team to ensure accurate financial results during monthly and year-end close processes. • Contribute to the enhancement of financial systems and reporting tools, including automation efforts and software optimization. • Assist in creating financial analyses and business cases for new initiatives and investment opportunities. • Develop impactful presentation materials in Excel and PowerPoint for senior leadership and stakeholders. • Conduct ad-hoc financial modeling, data analysis, and special projects as needed. • Support strategic planning processes by providing actionable insights derived from detailed quantitative analysis.
2026-03-12T00:00:00Z

Bilingual Administrative Clerk

Hyattsville, MD
onsite
Temporary
20 - 24 USD / Hourly
Our company is seeking a detail-oriented and professional Bilingual Administrative Clerk to join our team. This role is ideal for a proactive individual who is fluent in Spanish and English, and comfortable working in a fast-paced environment. You will play a key role in ensuring efficient office operations and providing administrative support to various departments.Responsibilities:· Manage front‑desk activity and vendor check‑ins.· Assist project managers with document control.· Maintain jobsite binders, compliance records, and material logs.· Prepare purchase orders and track deliveries.· Provide bilingual support to field employees.
2026-03-03T00:00:00Z

Tax Director/Manager/Sr. Manager (flexible)

Rockville, MD
onsite
Permanent
125000 - 200000 USD / Yearly
Join a market-leading, visionary commercial real estate developer and property manager with over seven decades of success shaping the metropolitan Washington landscape. With a renowned, award-winning portfolio spanning office, residential, retail, hospitality, and mixed-use assets—and an active pipeline of market-defining projects—this organization offers a dynamic career environment at the forefront of industry transformation. We are seeking an experienced tax professional (flexible on title and compensation based on experience) to oversee tax compliance and planning for a diversified portfolio, including properties at all stages of development, financial investment holdings, and interests in sports entities. This role will provide exposure to tax work for Partnerships, S Corporations, C Corporations, trusts, individuals, private equity, and more, along with leadership responsibilities for a talented tax team. Responsibilities:<ul><li>Prepare and review individual income tax returns (multiple generations) and project extension payments and quarterly estimated taxes.</li><li>Collect and analyze documentation needed for return compliance and split of income tax liabilities.</li><li>Manage and coordinate with external advisors on tax planning.</li><li>Prepare and project taxable income for various trusts and manage quarterly estimates.</li><li>Oversee tax accounting for private equity returns, including tracking and projecting income, coordinating return prep, and collaborating with external partners.</li><li>Prepare and review gift tax returns.</li><li>Manage tax notices and offer personal financial support such as loan applications and private equity filings.</li><li>Supervise and develop the tax team including recruiting, hiring, onboarding, and performance management.</li><li>Identify training needs, execute training programs, and ensure the team's ongoing professional growth.</li><li>Support other duties and responsibilities as assigned.</li></ul>
2026-02-24T00:00:00Z

Bilingual Senior Administrative Assistant

Bethesda, MD
onsite
Temporary
24 - 28 USD / Hourly
We are seeking a Bilingual Senior Administrative Assistant for our client in Bethesda. This role is ideal for an experienced administrative professional who adapts quickly, communicates effectively, and demonstrates strong critical thinking and organizational skills.Responsibilities:· Coordinate meetings, travel, and project timelines.· Draft bilingual reports, memos, and communications.· Support grant reporting and compliance documentation.· Assist with data management and workflow tracking.· Serve as liaison between global teams and headquarters.
2026-03-03T00:00:00Z

Bookkeeper

Manassas, VA
onsite
Temporary
25 - 27 USD / Hourly
Our client in Manassas is seeking a talented bookkeeper to join their team.
2026-02-27T00:00:00Z

Payroll Specialist

Capitol Heights, MD
onsite
Temporary
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Payroll Specialist to join our team on a contract basis in Capitol Heights, Maryland. In this role, you will be responsible for managing payroll processes, ensuring compliance with employment laws, and supporting HR functions. This position requires strong organizational skills and the ability to handle sensitive employee information with discretion. Responsibilities: • Process and input timesheets into payroll systems, including Viewpoint and Gusto, to ensure timely and accurate payment. • Manage paid time off requests and incorporate them into payroll calculations. • Prepare certified payroll reports and First Source reporting as required. • Resolve payroll discrepancies by investigating and addressing issues promptly and accurately. • Coordinate the processing of insurance and benefits documents for employees. • Oversee onboarding of new team members, facilitating required government documentation and pre-employment procedures. • Handle termination processes, including closing out benefits for departing employees. • Maintain confidentiality of employee records and ensure compliance with employment laws. • Act as a liaison between employees and insurance providers for injury claims. • Promote employee engagement by addressing concerns, mediating conflicts, and fostering a positive workplace environment.
2026-03-12T00:00:00Z

Accounts Receivable Specialist

Chantilly, VA
onsite
Temporary
26 - 30 USD / Hourly
Our client in Chantilly is seeking a talented accounts receivable specialist to join their team
2026-02-27T00:00:00Z

Accounting Manager/Supervisor

Sterling, VA
onsite
Permanent
120000 - 135000 USD / Yearly
We are looking for an experienced Accounting Manager to lead and oversee the daily operations of our accounting department in Sterling, Virginia. This role involves managing key financial processes, ensuring compliance with accounting standards, and driving improvements in systems and procedures. The ideal candidate will possess strong leadership abilities and a deep understanding of accrual accounting. Responsibilities: • Supervise the daily activities of the accounting team, including period-end closings, accounts receivable management, and medical claims accounting. • Review and analyze financial data to prepare accurate reports and statements. • Develop, implement, and uphold accounting policies and procedures to maintain compliance. • Identify opportunities for process improvements and implement corrective measures. • Assign tasks and manage team performance to ensure accuracy and timeliness. • Drive achievement of financial accounting goals and objectives. • Maintain organized fiscal records to document all transactions effectively. • Build and maintain strong relationships with clients and stakeholders through clear communication. • Perform additional duties as required to support the department's success.
2026-02-24T00:00:00Z

Security Engineer

Washington, DC
onsite
Temporary
57 - 92 USD / Hourly
OverviewWe are seeking an experienced Security Engineer to design, implement, and support security controls across enterprise systems, cloud environments, and networks. This role focuses on threat detection, vulnerability management, incident response, and maintaining strong security posture across the organization. The ideal candidate has hands‑on experience with modern security tools, cloud platforms, and industry best practices. Responsibilities<ul><li>Implement and maintain security tools including EDR, SIEM, vulnerability scanners, and identity security solutions.</li><li>Monitor security events, analyze alerts, and respond to potential threats.</li><li>Conduct security assessments, vulnerability scans, and remediation planning.</li><li>Support security operations including incident triage, investigations, and documentation.</li><li>Maintain and improve cloud and on‑prem security configurations (AWS, Azure, O365, firewalls, network appliances).</li><li>Develop and enforce security policies, standards, and technical controls.</li><li>Support IAM processes including MFA enforcement, privilege management, and access reviews.</li><li>Partner with Infrastructure, Cloud, and DevOps teams to ensure secure architectures.</li><li>Contribute to security automation, hardening, and continuous improvement initiatives.</li></ul>
2026-03-05T00:00:00Z

Property Accountant

Vienna, VA
onsite
Permanent
65000 - 90000 USD / Yearly
Are you an accounting professional with at least 2 years of property accounting experience, a keen eye for detail, and a passion for supporting teams in dynamic environments? We’re looking for a talented and dedicated Property Accountant to play a vital role in maintaining financial accuracy, ensuring tax compliance, and supporting ongoing financial operations across our diverse portfolio of residential properties. In this role, you’ll be a key contributor to the financial health of the organization, working closely with property managers, the accounting team, and leadership. If you’re skilled in GAAP principles, process improvement, and enjoy collaborative environments, this position offers a fantastic opportunity to grow your career in property accounting. My client is a family-owned business with an existing portfolio of residential and commercial properties as well as several in development. This is a great opportunity to join a smaller organization where most employees have been for 10+ years and have opportunities to get involved in and learn multiple areas of accounting. This is an on-site position with core hours being 9-5.Key Responsibilities:<ul><li>Prepare and/or review bank reconciliations, ensuring accuracy and timeliness.</li><li>Generate monthly GAAP financial statement packages for managed property portfolios.</li><li>Prepare account reconciliation schedules and supporting documentation, including roll-forwards and detailed analysis of balance sheet accounts (A/R, prepaids, fixed assets, accrued liabilities, etc.).</li><li>Complete month-end GL property close by collaborating with A/P and A/R teams to ensure income and expenses are properly classified.</li><li>Manage quarter-end accruals and GL reconciliations for assigned property portfolios.</li><li>Collaborate with property managers to support budgeting, planning/forecasting, and variance analysis throughout the year.</li><li>Assist in the year-end GL close and work with external partners to complete annual financial audits and tax return preparation.</li><li>Coordinate the preparation of year-end workpapers and assist outside accountants with audit filings.</li><li>Partner with the Controller to ensure compliance with HUD, investor, and federal/state regulations, including tax filings.</li><li>Develop a deep understanding of all accounting processes for managed properties and lead efforts for continuous process improvements.</li></ul>
2026-02-24T00:00:00Z

Bilingual Administrative Assistant

Gaithersburg, MD
onsite
Temporary
22 - 25 USD / Hourly
Our company is seeking a skilled Bilingual Administrative Assistant to provide essential support to our team. The ideal candidate will be fluent in English and Spanish and possess a strong ability to handle administrative tasks in a fast-paced environment. This role requires excellent communication skills, attention to detail, and proficiency with standard office software. Responsibilities:· Prepare contracts, tenant files, and lease booklets.· Assist with rent postings and basic reporting.· Schedule contractor visits and inspections.· Maintain compliance documents and filing systems.· Serve as bilingual contact for vendors and residents.
2026-03-03T00:00:00Z

Bilingual Customer Support Coordinator

Silver Spring, MD
onsite
Temporary
21 - 23 USD / Hourly
We are seeking a Bilingual Customer Support Coordinator to join our team. The ideal candidate excels in both English and Spanish, demonstrates high attention to detail, and is committed to providing an outstanding customer experience. Responsibilities:• Schedule consultations and installation appointments.• Handle inbound/outbound customer calls.• Provide bilingual support to installation teams.• Update CRM notes and manage customer files.• Resolve customer issues professionally.
2026-03-03T00:00:00Z

Senior Accountant

Fairfax, VA
onsite
Temporary
36 - 39 USD / Hourly
Our client in Fairfax is seeking a talented senior accountant to join their team
2026-02-27T00:00:00Z

Real Estate Finance Paralegal

Washington, DC
onsite
Permanent
90000 - 120000 USD / Yearly
We are looking for an experienced Real Estate Finance Paralegal to join a highly respected AMLAW firm in Washington, DC. This role requires a detail-oriented individual with a strong background in transactional real estate finance and a thorough understanding of deal processes from inception to completion. If you have a passion for managing complex real estate transactions and supporting legal teams with precision, we encourage you to apply. Responsibilities:• Assist in the preparation and review of agreements, deeds, promissory notes, and other transactional documents.• Conduct thorough due diligence and ensure compliance with all deal requirements.• Maintain and manage closing checklists, tracking multi-property transactions efficiently using Excel.• Review and analyze corporate documents and entity structures to support transaction processes.• Collaborate on refinancing projects, including those involving Fannie Mae and Freddie Mac.• Monitor financials and provide insights necessary for successful deal execution.• Ensure the smooth flow of transactions by managing documentation and coordinating with relevant parties.• Support attorneys in drafting and revising legal documents related to real estate finance.• Organize and maintain transaction records to ensure accurate and timely reporting.• Provide administrative and legal support for complex commercial real estate projects.
2026-02-25T00:00:00Z

Software Developer

Washington, DC
onsite
Temporary
45 - 80 USD / Hourly
We are seeking a Full Stack Engineer to design, build, and maintain scalable web applications across the full technology stack. In this role, you will work closely with product, design, and engineering teams to deliver high‑quality features, improve system performance, and ensure seamless user experiences. The ideal candidate is comfortable working across both front‑end and back‑end technologies, modern cloud environments, APIs, and databases.Responsibilities<ul><li>Develop, test, and deploy full‑stack applications using modern front‑end and back‑end frameworks.</li><li>Build and maintain RESTful APIs and integration services.</li><li>Implement responsive, user-friendly UI components and front-end features.</li><li>Design and optimize database schemas, queries, and data models.</li><li>Work with cloud platforms (AWS, Azure, or GCP) to deploy and scale services.</li><li>Collaborate with product and design teams to translate requirements into technical solutions.</li><li>Ensure code quality through reviews, testing, and best practices.</li><li>Troubleshoot issues, improve performance, and enhance application reliability.</li></ul>
2026-02-26T00:00:00Z

Data Entry Clerk

McLean, VA
remote
Temporary
16.5 - 17.5 USD / Hourly
Our company is seeking a detail-oriented and reliable Data Entry Clerk to join our team in a fully remote capacity. This role is essential in ensuring the accuracy and integrity of our business data while offering the flexibility to work from home. You will be working Monday to Friday full time. This is the ideal opportunity for current college students or recent graduates seeking valuable, hands-on experience. Responsibilities:<ul><li>Accurately enter and update data into internal databases and spreadsheets</li><li>Review and verify data for completeness and accuracy</li><li>Maintain organized electronic records for efficient retrieval</li><li>Assist with data clean-up and quality assurance projects</li><li>Practice strict confidentiality with all information handled</li><li>Collaborate remotely with team members to resolve discrepancies</li></ul>
2026-02-27T00:00:00Z

Help Desk Analyst I

Herndon, VA
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis in Reston, Virginia. This position involves providing technical support for hardware and software issues, as well as troubleshooting basic network problems. The ideal candidate will have a proactive approach to resolving tickets and ensuring smooth IT operations. Responsibilities: • Respond to and resolve day-to-day technical support requests, including hardware and software-related issues. • Troubleshoot Wi-Fi connectivity problems and provide efficient solutions. • Manage password resets and assist users with account recovery. • Perform light Active Directory tasks, such as user account modifications. • Triage and escalate complex tickets to higher-level support teams. • Maintain detailed records of support activities and ticket resolutions. • Assist in diagnosing and resolving basic networking issues. • Provide exceptional customer service while addressing user concerns. • Identify recurring issues and suggest improvements to prevent future occurrences. • Collaborate with team members to ensure seamless IT operations across the organization.
2026-02-26T00:00:00Z