<p>Robert Half Marketing and Creative is seeking a talented Production Artist for an on-going, long term contract with a retail client in Buckhead. The Production Artist will be responsible for the preparation of production-ready artwork for release for new marketing collateral concepts, specs, creating mock-ups and components, while maintaining corporate cost goals, brand standards, and overall strategy. The Production Artist will be responsible for the execution and release of material including: environmental, retail signage, in-store visuals, packaging and catalogs</p>
<p>We are looking for a Digital Designer to support a busy marketing team on a contract basis in Duluth, Georgia. This opportunity is ideal for a creative individual who can step into an evolving environment and produce high-quality digital assets while maintaining consistency across brand materials. The role offers fluctuating hours driven by changing project needs and focuses on template-based design, quality review, and high-volume creative support.</p><p><br></p><p>Responsibilities:</p><p>• Create digital design assets that align with established brand standards for multiple related brands and marketing initiatives.</p><p>• Refine and adapt existing templates into accurate, visually consistent deliverables for presentations, brochures, and other digital materials.</p><p>• Review creative files carefully to verify typography, numerical data, layout alignment, and correct version usage before release.</p><p>• Provide design support for a large volume of deck reviews, helping ensure each piece meets quality expectations and visual guidelines.</p><p>• Contribute to the production of a digital-only awards book exceeding 100 pages, maintaining organization and consistency throughout the project.</p><p>• Partner with the marketing team to address overflow creative needs created by team changes and increased project demand.</p><p>• Manage ad hoc assignments with flexibility, adjusting priorities as workflow volumes shift over time.</p><p>• Work independently in a fully remote setting using personal equipment while meeting deadlines and maintaining strong design quality.</p><p>• Support creative work that may be tracked through Workfront as part of the team’s project workflow.</p>
<p>We are looking for an experienced Digital Designer to join our team in Atlanta, Georgia. In this long-term contract role, you will take the lead on crafting compelling digital content that enhances online product presentation, drives engagement, and supports performance-focused marketing strategies. Collaborating across teams, you will be responsible for creating innovative ecommerce experiences and digital storytelling assets that align with brand standards and optimize user experience.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute tiered ecommerce content strategies, prioritizing high-value items with enhanced visual and motion-based assets.</p><p>• Create advanced digital content including imagery, videos, infographics, and storytelling visuals to elevate product presentation.</p><p>• Collaborate with designers to transform foundational assets into enriched digital experiences for retail platforms.</p><p>• Design digital marketing materials for paid and owned channels, such as search/display ads, retail media networks, and promotional placements.</p><p>• Optimize creative assets for various platforms and formats, ensuring alignment with campaign goals and performance metrics.</p><p>• Produce visual components for brand websites, including homepage modules, product pages, and seasonal campaigns.</p><p>• Ensure consistency across digital content while tailoring designs to meet the requirements of specific channels.</p><p>• Partner with creative leadership to maintain alignment with brand standards and visual strategy.</p><p>• Manage workflows efficiently using project management tools and contribute to the continuous improvement of creative processes.</p><p>• Participate in planning sessions for priority launches, campaigns, and ecommerce initiatives to align creative goals.</p>
<p><strong>Responsibilities</strong></p><ul><li>Lead end-to-end delivery of large-scale technology programs across Corporate Functions</li><li>Drive program governance, execution tracking, and risk/issue management across multiple workstreams</li><li>Coordinate across business, product, architecture, and engineering teams to ensure alignment on scope, priorities, and timelines</li><li>Manage interdependencies across integration initiatives (e.g., platform consolidation, data migration, vendor systems)</li><li>Establish and maintain program plans, RAID logs, and executive-level reporting</li><li>Ensure alignment with regulatory, risk, and control requirements in a banking environment</li><li>Facilitate decision-making and escalation management with senior stakeholders (CIO, product owners, vendors)</li></ul><p><br></p>
<p>Robert Half HR Solutions is currently sourcing for a contract to hire HR Business Partner for our client with several locations in the Southeast. This role will be mostly remote although 1 week a month the candidate will need to work on site at a variety of locations including Kennesaw, Conyers, and Dallas Georgia. This role will be for an experienced HR Business Partner to provide strategic and hands-on human resources support for a population across multiple sites. This Contract opportunity (possibly contract to hire) is ideal for a detail-oriented individual who can partner closely with leaders, strengthen employee relations, and help drive effective people practices across the organization. The role will focus on organizational effectiveness, talent support, compliance, and data-informed HR decision-making while contributing to key cross-functional initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Partner with business leaders to deliver practical HR guidance and serve as a trusted resource on workforce matters.</p><p>• Assess team structures, people processes, and organizational needs to recommend improvements that support business goals.</p><p>• Handle employee relations matters, including workplace concerns, investigations, and resolution planning.</p><p>• Create, update, and maintain HR procedures and documentation to promote consistency and operational clarity.</p><p>• Review HR metrics and workforce data to identify patterns, highlight risks, and recommend corrective actions.</p><p>• Support recruiting efforts by collaborating on hiring plans, improving selection approaches, and helping attract talent with relevant experience.</p><p>• Coach employees and managers on performance, development, and workplace effectiveness.</p><p>• Lead or contribute to talent management programs that strengthen retention, growth, and succession planning.</p><p>• Ensure HR practices remain aligned with employment laws, internal policies, and regulatory requirements.</p><p>• Represent the HR function in cross-department initiatives, including work related to organizational implementation efforts and continuous improvement activities.</p>
<p>Job Summary</p><p>The Data Entry Clerk is responsible for accurately entering, updating, and maintaining information in company systems and databases. This role requires strong attention to detail, efficiency, and the ability to handle confidential information. The ideal candidate is dependable, organized, and comfortable working with repetitive tasks while meeting deadlines.</p><p><br></p><p>Key Responsibilities</p><ul><li>Enter and update data into internal systems, spreadsheets, or databases</li><li>Review data for accuracy, completeness, and consistency</li><li>Verify and correct discrepancies in records or source documents</li><li>Maintain digital and/or paper filing systems</li><li>Generate basic reports as needed</li><li>Follow data security and confidentiality guidelines</li><li>Support administrative teams with clerical tasks as assigned</li></ul>
We are looking for an Azure Architect to lead the design and delivery of secure, scalable cloud environments for a motor freight forwarder in Johns Creek, Georgia. This Long-term Contract position focuses on building resilient Azure solutions that support performance, governance, and operational efficiency. The ideal candidate will combine strong architectural expertise with hands-on experience in infrastructure automation, cloud security, and platform monitoring.<br><br>Responsibilities:<br>• Create cloud architecture strategies in Microsoft Azure that emphasize scalability, reliability, and strong security controls.<br>• Provision and maintain Azure infrastructure using Terraform and other infrastructure-as-code methods to support consistent deployments.<br>• Partner with network and security stakeholders to strengthen identity management, access controls, data protection, and secure connectivity across the environment.<br>• Establish observability practices with Azure Monitor, Log Analytics, and Application Insights to track system health and improve service availability.<br>• Develop automation for deployment workflows and day-to-day operational tasks to increase efficiency and reduce manual intervention.<br>• Integrate cloud processes with ServiceNow APIs where needed to support operational workflows and service management activities.<br>• Review platform performance and resource utilization, then recommend improvements for cost, scalability, and stability.<br>• Provide technical guidance on Azure services and best practices to support sound cloud engineering decisions across the organization.
<p>The Facility Coordinator is responsible for supporting the day-to-day operations of the facility to ensure a safe, efficient, and well-maintained work environment. This role coordinates maintenance activities, manages vendors, supports space planning, and serves as a point of contact for facility-related requests. The ideal candidate is organized, detail-oriented, and experienced in facility or office operations.</p><p><br></p><p>Key Responsibilities</p><ul><li>Coordinate routine building maintenance, repairs, and inspections</li><li>Serve as the primary point of contact for facility-related requests and issues</li><li>Work with vendors, contractors, and service providers; track service schedules and invoices</li><li>Support office moves, space planning, and workstation setups</li><li>Ensure compliance with safety procedures and company policies</li><li>Maintain facility documentation, service logs, and inventory records</li><li>Monitor supplies related to facility operations and place orders as needed</li><li>Assist with emergency preparedness and incident response coordination</li><li>Partner with internal teams (HR, IT, Operations) to support facility needs</li></ul>
Job Summary The HR Assistant provides administrative and clerical support to the Human Resources team and plays a key role in day-to-day HR operations. This entry-level position is ideal for someone interested in starting a career in Human Resources and gaining hands-on experience across recruiting, onboarding, employee records, and HR compliance. <br> Key Responsibilities Assist with employee onboarding, including paperwork, background checks, and system entry Maintain accurate and confidential employee files and HR records Support recruiting efforts by scheduling interviews and coordinating candidate communications Respond to basic employee questions regarding policies, benefits, and procedures Assist with timekeeping, attendance tracking, and data updates in HR systems Help prepare HR reports, spreadsheets, and documentation Support HR projects and initiatives as needed Ensure compliance with company policies and confidentiality standards
We are looking for an experienced Lead Identity Engineer to join our team in Georgia on a contract-to-permanent basis. This role will lead the strategy, architecture, and delivery of enterprise identity and access management solutions that strengthen secure access across the organization. The ideal candidate brings deep expertise in modern authentication, directory services, lifecycle automation, and identity governance, along with the ability to guide technical direction in a fast-moving environment.<br><br>Responsibilities:<br>• Architect and implement enterprise identity platforms that support secure authentication, authorization, and directory management across business systems.<br>• Lead the administration and enhancement of Okta, including advanced configuration, policy management, and workflow automation to improve identity operations.<br>• Design and maintain single sign-on and adaptive access solutions using modern authentication frameworks such as SAML and related federation standards.<br>• Build and optimize identity lifecycle processes for provisioning, changes, and deprovisioning to improve control, accuracy, and efficiency.<br>• Develop automation and support tools using Python and PowerShell to streamline identity management tasks and reduce manual effort.<br>• Integrate applications and infrastructure with core identity services, including Universal Directory and related access management capabilities.<br>• Partner with security, infrastructure, and application teams to advance Zero Trust initiatives and strengthen access controls across the enterprise.<br>• Provide technical leadership, mentorship, and clear documentation to support consistent delivery and long-term platform stability.
<p>The Data Entry Clerk is responsible for accurately entering, updating, and maintaining information in company systems and databases. This role requires strong attention to detail, efficiency, and the ability to handle confidential information. The ideal candidate is dependable, organized, and comfortable working with repetitive tasks while meeting deadlines.</p><p><br></p><p>Key Responsibilities</p><ul><li>Enter and update data into internal systems, spreadsheets, or databases</li><li>Review data for accuracy, completeness, and consistency</li><li>Verify and correct discrepancies in records or source documents</li><li>Maintain digital and/or paper filing systems</li><li>Generate basic reports as needed</li><li>Follow data security and confidentiality guidelines</li><li>Support administrative teams with clerical tasks as assigned</li></ul>
<p>We are looking for a detail-oriented Supply Chain Analyst to support operational coordination within a manufacturing setting in Gainesville, Georgia. This Contract position plays a key role in connecting purchasing, inventory, production activity, and basic accounting support to keep daily operations running smoothly. The role is well suited for someone who is comfortable working across departments, solving problems quickly, and maintaining accurate information in business systems. You will contribute to both office-based coordination and shop floor support while helping improve overall efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate production planning activities by monitoring schedules and helping ensure required materials are available when needed.</p><p>• Oversee purchasing support by creating and tracking purchase orders, communicating with suppliers, and following up on order status.</p><p>• Maintain reliable inventory records through cycle counts, material tracking, and reconciliation of stock movement.</p><p>• Update and manage ERP system information so operational data accurately reflects manufacturing activity, with Acumatica experience considered highly valuable.</p><p>• Work closely with operations, assembly teams, vendors, and customers to keep priorities aligned and orders moving forward.</p><p>• Investigate supply or production constraints and assist in resolving issues that could affect timelines or output.</p><p>• Provide support for quotations, project coordination, and order entry to help maintain accurate and timely customer and internal workflows.</p><p>• Assist with accounts payable and accounts receivable tasks such as invoice review, data entry, matching records, and vendor follow-up.</p><p>• Partner with accounting and operations teams to promote accurate transaction processing and strengthen internal procedures.</p><p>• Contribute to continuous improvement efforts by helping document workflows and recommending practical process enhancements.</p>
We are looking for a PR Specialist to lead local public relations initiatives for consumer-facing restaurant and retail brands in Atlanta, Georgia. This position plays a central role in shaping market visibility through thoughtful campaign planning, media engagement, and launch support for key brand moments. The ideal candidate brings strong regional media knowledge, excellent communication skills, and the ability to manage multiple projects in a fast-moving environment.<br><br>Responsibilities:<br>• Create and carry out localized public relations plans that support seasonal promotions, major marketing initiatives, holiday activations, and new location launches.<br>• Coordinate campaign schedules, organize outreach efforts, and support on-the-ground event logistics to ensure timely execution.<br>• Work closely with marketing teams, operational partners, and store-level leadership to align public relations activity with broader business goals.<br>• Monitor market trends and audience interests to strengthen campaign relevance and improve visibility in the Atlanta area.<br>• Cultivate and maintain productive relationships with local and regional media contacts to expand press opportunities.<br>• Prepare press materials such as news releases, media alerts, and supporting campaign communications tailored to each initiative.<br>• Serve as a point of coordination for interview requests, incoming media questions, and earned media opportunities.<br>• Measure publicity results using industry platforms and reporting tools, then translate findings into recommendations for future campaigns.
We are looking for a highly organized Paralegal to join a family law practice serving high-net-worth clients in Atlanta, Georgia. This Contract to permanent position is fully onsite and offers the opportunity to support complex divorce and family law matters in a client-facing environment. The ideal candidate will bring strong organizational skills, sound legal research ability, and the flexibility to assist with both casework and day-to-day office support.<br><br>Responsibilities:<br>• Review legal filings and supporting materials to verify citations, formatting, and overall accuracy before submission.<br>• Compile case documents into organized exhibits, hearing materials, binders, and draft-ready brief packages for attorney review.<br>• Conduct legal research using Westlaw and summarize relevant authorities for family law and litigation matters.<br>• Maintain orderly electronic and physical case files using document management tools such as NetDocuments or comparable systems.<br>• Coordinate court filings, outgoing correspondence, and mail processing while tracking deadlines and required follow-up actions.<br>• Welcome clients and visitors in the office, manage front-desk interactions, and help create a positive client experience.<br>• Provide general administrative assistance, including maintaining shared office spaces and supporting everyday operational needs.<br>• Assist with discovery preparation, trial support activities, and other litigation-related tasks as matters progress.
<p>Robert Half is seeking an Accounts Payable Specialist to join our Full-Time Engagement Professional (FTEP) team. In this role, you are a full-time Robert Half employee, earning a competitive salary along with comprehensive benefits, overtime eligibility, and bonus opportunities.</p><p><br></p><p>As a Full-Time Engagement Professional, you will support medium- to long-term client engagements, giving you exposure to new systems, industries, and accounting challenges. Even between assignments, you’ll continue to receive a paycheck while building new technical and professional skills. This role is ideal for someone who enjoys stepping into new environments, tackling complex projects, and helping organizations improve or stabilize their accounting operations.</p><p><br></p><p>Engagements May Include:</p><p><br></p><p>Accounting system implementations or conversions</p><p>Account reconciliations</p><p>Mergers and acquisitions support</p><p>Coverage for medical or maternity leaves</p><p>Annual audit preparation</p><p>Staff reductions or peak workload support</p><p><br></p><p>This is an ongoing opportunity for a strong Accounts Payable professional. The more diverse your background, the better. The ideal candidate brings hands-on experience with full-cycle AP, including high-volume invoice processing, three-way matching, batching, and coding invoices. Experience with vendor setup, expense reporting, subledger reconciliations, and journal entries is highly valued.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Match, batch, code, and enter invoices</p><p>Post and reconcile AP batches</p><p>Research and resolve invoice discrepancies</p><p>Reconcile AP subledger to the general ledger</p><p>Maintain capital lease and monthly payment schedules</p><p>Use Excel (VLOOKUPs and Pivot Tables) to analyze data</p><p><br></p><p>Qualifications:</p><p><br></p><p>3+ years of accounting or accounts payable experience</p><p>Strong Excel skills</p><p>Experience with large ERP/accounting systems</p><p>Adaptability and eagerness to learn</p>
We’re partnering with a growing HR technology company to permanent a Senior .NET Developer. This is a full-stack role working directly with the CTO, offering strong ownership, flexibility, and long-term growth. This is a fully remote role, with preference for candidates located in the East Coast / Metro Atlanta area for occasional collaboration needs. <br> What You’ll Be Doing: Design, build, and maintain full-stack applications using C# / .NET and React (including React Native) Work within small Agile Scrum teams (typically 5–7 people) Collaborate with product managers and engineers across US and global teams Build scalable cloud-based solutions in an Azure environment Take ownership of features from design through deployment in a low-micromanagement environment
<p>We are seeking a highly motivated <strong>Technical Business Analyst</strong> to bridge the gap between business needs and technology solutions. This individual will partner with stakeholders, product teams, and engineering to gather requirements, define system functionality, and support the delivery of scalable, data-driven solutions.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Collaborate with business stakeholders to gather, analyze, and document detailed requirements</li><li>Translate business needs into functional and technical specifications for development teams</li><li>Facilitate workshops, stakeholder interviews, and requirements sessions</li><li>Work closely with engineering, QA, and product teams throughout the SDLC</li><li>Create user stories, process flows, wireframes, and acceptance criteria</li><li>Support system integration efforts, APIs, and data mapping initiatives</li><li>Perform gap analysis, root cause analysis, and recommend process improvements</li><li>Assist in UAT planning and execution, ensuring solutions meet business objectives</li><li>Document current and future-state processes and system workflows</li><li>Act as a liaison between technical teams and non-technical stakeholders</li></ul><p> </p><p><br></p><p><br></p>
We are looking for a talented Graphic Designer to join our team in Atlanta, Georgia. This role is ideal for a creative individual with a passion for design and a strong ability to produce compelling visual content. You will play a key role in delivering high-quality materials that align with our brand and support our goals.<br><br>Responsibilities:<br>• Develop visually appealing designs for a variety of mediums, including brochures, digital campaigns, and print materials.<br>• Utilize Adobe Creative Cloud tools, such as Photoshop and Illustrator, to create high-quality graphics.<br>• Collaborate with cross-functional teams to ensure design concepts align with project objectives.<br>• Maintain consistency across all visual assets to uphold brand standards.<br>• Manage multiple projects simultaneously while adhering to deadlines and quality standards.<br>• Provide creative input during brainstorming sessions to enhance design strategies.<br>• Prepare final files for production and ensure all designs meet technical specifications.<br>• Stay updated on industry trends and incorporate innovative design techniques.<br>• Revise and improve designs based on feedback to achieve desired results.<br>• Organize and archive design files for easy access and future use.
Job Summary We are seeking a reliable and detail-oriented Administrative Assistant to support daily office operations and provide administrative support to leadership and team members. This role is essential to keeping the office organized, efficient, and running smoothly. Key Responsibilities Provide administrative support including scheduling, correspondence, and document preparation Answer phone calls, greet visitors, and manage incoming mail and packages Maintain electronic and physical filing systems Prepare reports, spreadsheets, and presentations as needed Order and manage office supplies and inventory Coordinate meetings, calendars, and conference rooms Assist with onboarding and offboarding tasks (paperwork, system access, workspace setup) Support internal communications and general office coordination Handle confidential information with discretion
<p>We are looking for a talented Copywriter to join a retail organization in Atlanta, Georgia on a Contract basis. This opportunity is ideal for a writer who can create compelling brand-aligned messaging across a range of formats while balancing creativity with accuracy. The role calls for someone who can partner effectively with cross-functional teams, adapt tone for different audiences, and deliver high-quality work within fast-moving deadlines.</p><p><br></p><p>Responsibilities:</p><p>• Create clear, persuasive copy that reflects brand standards and supports retail marketing objectives.</p><p>• Produce content for a variety of formats, including promotional materials, educational messaging, and editorial-style pieces.</p><p>• Work closely with stakeholders to gather input, refine messaging, and ensure content meets business needs.</p><p>• Manage multiple writing assignments at once while maintaining quality and meeting established deadlines.</p><p>• Review and revise content based on feedback to improve clarity, consistency, and audience engagement.</p><p>• Edit and proofread copy to ensure accuracy, tone alignment, and readiness for publication.</p><p>• Contribute ideas that strengthen campaign messaging and enhance the customer experience across channels.</p>
<p><strong>3D Artist (Onsite – Marietta, GA)</strong></p><p><strong>Type:</strong> Contract, possibly Contract-to-Hire</p><p><strong>Hours:</strong> Full-time, 40 hours/week</p><p><strong>Location:</strong> Onsite – Marietta office</p><p><br></p><p>We’re seeking a <strong>early career to mid-level 3D Artist</strong> with a strong interest in 3D modeling and production, particularly around licensed properties. This is a full-time, in-house role supporting concept development through production-ready assets, with opportunities to work closely with physical production and 3D printing.</p><p>This position is ideal for someone early in their career who’s eager to grow their skills, work hands-on, and learn the full lifecycle from digital design to printed output.</p><p>Responsibilities</p><ul><li>Create high-quality 3D models for licensed properties, from concept through production</li><li>Prepare models for 3D printing and production workflows</li><li>Collaborate with internal teams to refine designs and meet production standards</li><li>Optimize models, UVs, and textures for final output</li><li>Support ongoing improvements to modeling and printing processes</li></ul><p>Required Skills & Tools</p><ul><li>Proficiency in <strong>Maya</strong></li><li>Working knowledge of <strong>ZBrush</strong></li><li>Experience with <strong>Marmoset Toolbag</strong></li><li>Experience using <strong>Rizom UV</strong></li><li>Familiarity with <strong>Prusa Slicer</strong></li></ul><p>Nice to Have</p><ul><li>Hands-on experience with <strong>3D printing</strong></li><li>Interest in physical production, prototyping, or manufacturing workflows</li><li>Experience working with licensed brands or IP</li></ul><p>Additional Details</p><ul><li>Full-time, in-house role</li><li>Salary and contract rate dependent on experience and skill level</li><li>Candidates must be able to work onsite in Marietta</li></ul>
<p>We are looking for an experienced Director of Client Services to lead a dedicated team of professionals in delivering exceptional service to our clients. This role, based in Atlanta, Georgia, will focus on client satisfaction, operational excellence, and strategic collaboration with leadership to drive business growth. This is a contract-to-permanent position offering an excellent opportunity to make a lasting impact within the Printing/Publishing industry.</p><p><br></p><p>Responsibilities:</p><p>• Lead and oversee client service operations, ensuring the team delivers exceptional support and enables the sales organization to focus on growth activities.</p><p>• Collaborate with senior leadership to develop and execute strategic initiatives that enhance service quality and client satisfaction.</p><p>• Act as a point of escalation for complex client issues, resolving challenges and removing barriers to success.</p><p>• Monitor and assess team capacity, ensuring resources are aligned with client needs and organizational goals.</p><p>• Develop and implement tactical plans for client services, co-owning service delivery strategies with sales leadership.</p><p>• Mentor and guide team members in building strong client relationships, managing projects effectively, and utilizing tools and systems.</p><p>• Ensure compliance with client requirements and organizational procedures, maintaining a high standard of service delivery.</p><p>• Analyze and review team performance through regular reporting, identifying areas for improvement and implementing actionable plans.</p><p>• Work closely with sales teams to prepare client presentations, highlighting account activities and identifying opportunities for expansion.</p><p>• Support the onboarding and implementation of new clients, ensuring smooth transitions and alignment with business objectives.</p>
<p>Robert Half Marketing and Creative Atlanta is looking for a creative Art Director to be part of an in-house creative agency in Metro Atlanta. The Art Director will not only be assisting in managing a small team of creatives but will also be leading design and creative initiatives. The Art Director will get the opportunity to develop a mix of working including but not limited to print marketing collateral, environmental design and some digital design. We are looking for forward-thinking creatives to help deliver superior work for our client. The Art Director should have the ability to thrive in a fast-paced environment and wear multiple hats. The ideal candidate should also be very hands on and not afraid to roll up their sleeves when needed. </p>
<p>We are looking for a CRM Martech Manager to lead marketing technology initiatives for three B2B manufacturing brands in New York. This contract opportunity is ideal for a hands-on team member who can strengthen customer engagement, improve lead management, and turn performance data into practical business recommendations. The role will focus on Microsoft Dynamics 365, marketing automation, and cross-functional collaboration to help marketing and sales teams create a more connected customer journey.</p><p><br></p><p>Responsibilities:</p><p>• Direct the day-to-day strategy, administration, and improvement of Microsoft Dynamics 365 across multiple business units.</p><p>• Create and refine automated campaigns, workflows, and customer journey programs that support lead nurturing and conversion goals.</p><p>• Plan and launch B2B demand generation initiatives that guide prospects from initial engagement through sales readiness.</p><p>• Analyze campaign, funnel, and engagement data to uncover trends and provide recommendations that support revenue growth.</p><p>• Work closely with marketing and sales stakeholders to establish lead stages, scoring models, and effective handoff processes.</p><p>• Monitor data quality within the CRM environment and implement practices that improve segmentation, accuracy, and overall system performance.</p><p>• Support platform enhancements such as integrations, reporting improvements, and process optimization tied to marketing operations.</p><p>• Develop dashboards and performance reporting that give stakeholders clear visibility into campaign effectiveness and pipeline impact.</p>
<p>We are seeking a detail-oriented and customer-focused <strong>Service Administrator </strong>to join our team in Duluth, GA. This role serves as a primary point of contact for aftermarket technical support and warranty-related inquiries, helping ensure a high level of service for customers using our products. The ideal candidate is a proactive problem-solver who can manage customer interactions, administrative processes, and service-related documentation with accuracy and professionalism. This person should be comfortable working both independently and collaboratively in a fast-paced environment. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist customers by providing product and service information. </li><li>Handle customer inquiries and complaints in a detail oriented and timely manner. </li><li>Evaluate and process warranty-related claims and inquiries. </li><li>Communicate with customers and service shops regarding the status of open cases. </li><li>Process return material authorizations (RMAs) for defective products. </li><li>Receive and process orders for billable services. </li><li>Process purchase orders for third-party suppliers. </li><li>Review invoices and respond to related inquiries. </li><li>Support and resolve tasks tied to internal processes. </li><li>Assist with the setup and management of new vendors. </li><li>Provide training and mentorship to entry level team members, as appropriate. </li><li>Follow all company and departmental procedures while identifying opportunities for improved productivity and efficiency. </li><li>Maintain availability to answer incoming calls and support customer requests. </li><li>Manage assigned tasks with limited supervision. </li><li>Perform other administrative duties as needed. </li><li>Complete additional duties and special projects as assigned.</li></ul>