<p>We are looking for a detail-oriented Medical Billing Specialist to join our healthcare team in French Camp, California. This Contract to permanent position requires expertise in managing complex billing processes, interpreting healthcare policies, and providing exceptional customer service to patients and clients. The ideal candidate will bring advanced knowledge of billing systems, claim administration, and financial operations to ensure accuracy and efficiency in all tasks.</p><p><br></p><p>Responsibilities:</p><p>• Handle specialized and intricate billing processes, including accounts receivable and appeals management.</p><p>• Research and apply healthcare policies, regulations, and procedures to support accurate claim administration.</p><p>• Compile, maintain, and process financial data for billing, reimbursement, and reporting purposes.</p><p>• Utilize advanced systems and software such as Allscripts, Cerner Technologies, and EHR systems to manage patient information and billing records.</p><p>• Conduct in-depth reviews of legal, custody, and medical records to ensure compliance with reimbursement requirements.</p><p>• Provide clear and effective communication with patients, clients, and external agencies to address inquiries and resolve billing issues.</p><p>• Develop and maintain spreadsheets or databases to track financial operations and generate detailed reports.</p><p>• Prepare and review complex documents, including insurance claims, treatment authorization forms, and subpoenas.</p><p>• Train or oversee clerical staff as needed, ensuring adherence to office practices and procedures.</p><p>• Assist in coordinating administrative functions, such as payroll, purchasing, and inventory management.</p><p>For immediate consideration please contact Cortney at 209-225-2014</p>
<p>We are looking for a Medical Eligibility and Payment Posting Specialist to support healthcare revenue cycle operations in Pleasanton, California. This Long-term Contract position focuses on verifying coverage, reviewing coding-related information, posting payments accurately, and helping ensure patient accounts are updated correctly. The ideal candidate brings strong knowledge of outpatient coding standards, insurance and Medicaid eligibility processes, and patient billing support within a medical environment.</p><p><br></p><p>Responsibilities:</p><p>• Verify insurance, Medicaid, and patient coverage details to confirm benefits and eligibility before services are processed.</p><p>• Post payments to patient accounts with accuracy, reconcile transactions, and investigate discrepancies that affect account balances.</p><p>• Review medical coding information using ICD-10 and CPT guidelines to support clean claim and billing workflows.</p><p>• Prepare and distribute patient statements while helping resolve account questions related to charges, payments, and coverage.</p><p>• Maintain complete and accurate documentation within billing and coding records to support compliance and audit readiness.</p><p>• Coordinate with internal teams to address claim issues, eligibility questions, and payment posting exceptions in a timely manner.</p><p>• Assist with updates to workflows or systems when needed as part of ongoing operational support responsibilities.</p><p><br></p><p>If you are interested in this role, please apply today and call us at (510) 470-7450</p>
<p>Our client, a leading healthcare organization in Palo Alto, is hiring a <strong>Healthcare Data Management Specialist </strong>to support their blood center operations. This is a <strong>detail-heavy, data entry-focused healthcare role</strong> working with confidential medical records and imaging systems.</p><p><strong> </strong></p><p><strong>Healthcare Data Management & Imaging Specialist</strong></p><ul><li>Accurately enter, update, and maintain donor and medical data within electronic databases and record systems </li><li>Review and correct discrepancies in medical history records and blood product documentation </li><li>Scan and image confidential medical records and donor charts into electronic imaging systems </li><li>Maintain organized filing systems and prepare records for off-site storage </li><li>Run reports, perform data audits, and ensure accuracy of donor information and documentation </li><li>Support DonorID (DID) system setup, maintenance, and data transfers between systems </li><li>Perform clerical duties including filing, record maintenance, answering phones, and document processing </li><li>Maintain confidentiality and compliance with HIPAA, safety regulations, and medical documentation standards </li><li>Work closely with clinical and laboratory staff to resolve documentation and data issues </li><li>Flexible schedule required, including evenings and weekends based on operational needs </li><li><strong>Shift: </strong>Tuesday–Friday, 11:00AM–9:30PM (but need to be flexible based on the above)</li></ul><p><br></p>
<p>We are looking for an experienced Collections Specialist with 6–8 years of collections experience within financial institutions, including consumer lending environments. Skilled in managing delinquent accounts across credit cards, personal loans, secured loans, mortgages, and home equity loans, particularly accounts 60+ days past due and charged-off or high-risk portfolios. Strong knowledge of regulatory requirements including FDCPA, FCRA, GLBA, and TCPA, with a consistent track record of recovering delinquent debt through compliant, ethical, and member-focused collection practices.</p><p><br></p><p><strong>Core Responsibilities</strong></p><ul><li>Manage collection efforts for delinquent consumer loan accounts across multiple lending products.</li><li>Review account histories to determine causes of delinquency and develop appropriate resolution strategies.</li><li>Contact members by phone and written correspondence to secure payment and resolve past-due balances.</li><li>Negotiate payment arrangements, loan extensions, and potential loan modifications for approval.</li><li>Provide empathetic member support and refer borrowers to financial counseling resources when appropriate.</li><li>Recommend next steps for severely delinquent accounts, including repossession, foreclosure, legal action, charge-off, and agency placement.</li><li>Prepare charge-off documentation and coordinate account assignments to third-party collection agencies.</li><li>Maintain detailed records of collection activity, account status, and resolution outcomes.</li><li>Work closely with internal teams including lending, loss mitigation, legal, and member service departments.</li><li>Meet established recovery goals, productivity targets, and compliance standards.</li></ul><p><br></p>
<p>As a Medical Front Office Specialist, you set the tone for the patient experience. This role blends customer service, problem‑solving, and administrative coordination in a fast‑paced outpatient environment. You will manage phones, support scheduling, and keep front‑office operations running smoothly while delivering a welcoming, professional experience to every patient.</p>
<p>We are looking for a Medical Customer Service Rep to support home-based care coordination for patients managing chronic conditions. This Contract position is based in San Francisco, California, and focuses on delivering responsive service through phone, ticketing, and scheduling support in a fast-moving healthcare environment. The person in this role will help organize patient visit logistics, maintain accurate documentation, and work closely with pharmacies, nurses, and internal teams to keep operations running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate in-home nursing visit schedules using internal systems and external tools to ensure timely patient care.</p><p>• Respond to a steady volume of inbound calls from patients, pharmacy partners, and nursing staff with professionalism and urgency.</p><p>• Monitor and resolve service requests in Zendesk while keeping records accurate, complete, and up to date.</p><p>• Confirm upcoming appointments and adjust visit details as needed to support daily care delivery.</p><p>• Gather, review, and upload required documentation to maintain compliance and support continuity of service.</p><p>• Manage competing priorities efficiently in a high-volume setting while meeting established turnaround expectations.</p><p>• Partner with cross-functional teams to share observations, address workflow challenges, and improve service quality.</p><p>• Build productive working relationships with specialty pharmacies and nursing partners to support coordinated care.</p><p>• Identify opportunities to streamline administrative processes and contribute ideas that enhance operational performance.</p><p><br></p>
<p><strong>Job Summary</strong></p><p>We are seeking a friendly, organized, and detail-oriented Medical Front Desk / Patient Scheduling candidates to join our client's healthcare team. This role is responsible for providing excellent customer service while managing patient scheduling, registration, and front office operations in a fast-paced medical environment. Most positions are onsite in Palo Alto, CA.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Answer high-volume inbound calls and assist patients with scheduling appointments</li><li>Check patients in and out for appointments</li><li>Verify insurance information and update patient demographics</li><li>Maintain accurate patient records in the electronic medical record (EMR) system</li><li>Provide patients with information regarding appointments, referrals, and office policies</li><li>Coordinate schedules for providers and ensure efficient patient flow</li><li>Handle front desk administrative duties including scanning, filing, faxing, and data entry</li><li>Maintain HIPAA compliance and patient confidentiality at all times</li><li>Deliver professional and compassionate customer service to patients, families, and staff</li></ul>
<p>Our client is seeking a detail-oriented and proactive Accounts Receivable Specialist for a temp-to-hire opportunity. This role is ideal for someone with strong accounts receivable experience, excellent follow-up skills, and the ability to manage billing, cash application, reconciliations, and collections in a fast-paced environment. The ideal candidate will be organized, communicative, and comfortable working with both customers and internal teams to ensure accurate and timely processing of receivables.</p><p><br></p><ul><li>Manage day-to-day accounts receivable activities, including invoicing, cash application, and payment posting</li><li>Monitor customer accounts and follow up on outstanding balances</li><li>Perform collections outreach professionally and maintain positive customer relationships</li><li>Reconcile customer accounts and research billing or payment discrepancies</li><li>Prepare and distribute customer invoices, statements, and account documentation</li><li>Review aging reports and support efforts to reduce past-due balances</li><li>Respond to customer inquiries regarding billing, payment status, and account activity</li><li>Maintain accurate customer records, payment details, and supporting documentation</li><li>Assist with month-end close activities related to accounts receivable</li><li>Prepare AR reports and support audit requests as needed</li><li>Collaborate with internal departments to resolve invoice and payment issues</li><li>Ensure compliance with company policies, procedures, and internal controls</li><li>Support special projects and additional accounting duties as assigned</li></ul><p><br></p>
<p>Robert Half is seeking an Accounts Receivable Clerk with some Accounts Payable experience to join our Full-Time Engagement Professionals team. In this role, you will support client projects by handling invoicing, cash applications, collections, payment processing, vendor invoices, and other day-to-day accounting operations. This opportunity offers the stability of full-time employment, exposure to a variety of client environments, and the chance to contribute to critical projects and interim needs.</p><p><br></p><p>For more information, please contact Tawnia Kirshen via LinkedIn and send your resume to my email found there. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process customer invoices, post payments, and apply cash accurately</li><li>Monitor aging reports and assist with collections follow-up</li><li>Reconcile accounts receivable transactions and resolve discrepancies</li><li>Support accounts payable functions, including invoice processing and vendor payments</li><li>Maintain accurate financial records and assist with month-end close activities</li><li>Provide general accounting and administrative support for client engagements</li></ul><p><br></p>
<p>Robert Half is seeking an Accounts Receivable Clerk with some Accounts Payable experience to join our Full-Time Engagement Professionals team. In this role, you will support client projects by handling invoicing, cash applications, collections, payment processing, vendor invoices, and other day-to-day accounting operations. This opportunity offers the stability of full-time employment, exposure to a variety of client environments, and the chance to contribute to critical projects and interim needs.</p><p><br></p><p>For more information, please contact Tawnia Kirshen via LinkedIn and send your resume to my email found there. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process customer invoices, post payments, and apply cash accurately</li><li>Monitor aging reports and assist with collections follow-up</li><li>Reconcile accounts receivable transactions and resolve discrepancies</li><li>Support accounts payable functions, including invoice processing and vendor payments</li><li>Maintain accurate financial records and assist with month-end close activities</li><li>Provide general accounting and administrative support for client engagements</li></ul><p><br></p>
<p>Overview:</p><p>The Accounts Receivable (AR) Specialist is responsible for managing and optimizing the company’s receivables process using Oracle NetSuite. This role focuses on ensuring timely and accurate invoicing, payment collection, account reconciliation, and supporting overall cash flow and financial reporting. The Accounts Receivable Specialist collaborates across departments to resolve discrepancies and deliver exceptional service to clients and internal stakeholders.</p><p>Key Responsibilities:</p><ul><li>Generate, issue, and track customer invoices within NetSuite, ensuring accurate coding and compliance with company procedures.</li><li>Monitor receivable balances, follow up on outstanding payments, and maintain regular communication with clients regarding account status.</li><li>Process incoming payments (ACH, wire, check, credit card) and record transactions accurately in NetSuite.</li><li>Reconcile accounts receivable ledger and resolve discrepancies, ensuring accounts are current and properly documented.</li><li>Prepare aging reports and assist with cash forecasting by analyzing receivables trends and outstanding balances.</li><li>Maintain and update customer records in NetSuite, ensuring data accuracy.</li><li>Support month-end close processes related to AR, including reconciliations and reporting.</li><li>Collaborate with sales, operations, and finance teams to resolve invoicing or payment issues.</li><li>Assist with audit requests and provide necessary documentation related to AR activities.</li></ul>
<p>We are looking for a detail-oriented Accounts Receivable Specialist to join a Contract to hire assignment in Hayward, California. This role supports both finance and warehouse-related billing activities, with a balanced focus on receivables, payables, and project-based invoicing tied to materials and equipment usage. The ideal candidate is comfortable coordinating with customers and internal teams while maintaining accurate records in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue customer invoices for materials, equipment use, and warehouse-related services with a high level of accuracy.</p><p>• Process incoming payments, apply cash receipts correctly, and maintain up-to-date accounts receivable records.</p><p>• Support accounts payable activities by reviewing and entering vendor bills and assisting with payment workflows.</p><p>• Partner with warehouse and operations staff to track stored inventory and confirm billable charges tied to project activity.</p><p>• Monitor equipment storage and related fees, ensuring charges are recorded and invoiced in a timely manner.</p><p>• Follow up on outstanding balances, communicate with customers regarding payment status, and help resolve billing discrepancies.</p><p>• Maintain organized financial documentation and update transaction data in QuickBooks and Bill.com.</p><p>• Work closely with finance and operations teams to ensure invoicing, collections, and payment processing remain aligned and accurate.</p>
<p>We are looking for a Patient Admin Specialist (PAS)/Medical Scheduler to support front-office operations for an outpatient clinic in Palo Alto, California. This short-term Contract position focuses on delivering a welcoming patient experience while coordinating registration, scheduling, and essential administrative support. The ideal candidate is organized, responsive, and comfortable managing a high-volume environment with professionalism and accuracy.</p><p><br></p><p>The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, high-volume healthcare environment while providing excellent patient service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review Epic scheduling reports and work queues to identify patients requiring pre-anesthesia appointments </li><li>Contact patients via phone to schedule appointments in a timely, professional manner </li><li>Determine appropriate appointment types (in-person vs. virtual) based on established guidelines </li><li>Accurately document all scheduling activities within Epic </li><li>Request and track medical records, ensuring proper documentation in the system </li><li>Collaborate with schedulers, patient care coordinators, and clinical teams to optimize workflows </li><li>Maintain high standards of customer service and patient communication </li><li>Follow clinic workflows, standard operating procedures, and escalation protocols </li></ul>
<p>The Medical Office Representative supports daily front office operations in a busy outpatient setting. This role focuses on patient interaction, phone coverage, and accurate use of medical office systems.</p>
<p>**CONTRACT ROLE - Benefits Specialist**</p><p>**100% ON-SITE - FREMONT, CA**</p><p><br></p><p>We are looking for a Benefits Specialist to support benefits administration for a healthcare organization in Fremont, California. This is an estimated 3-4 month Contract position focuses on helping employees and internal stakeholders with enrollment-related questions, maintaining accurate records, and ensuring benefit processes run smoothly. The ideal candidate brings hands-on experience with benefits operations, strong spreadsheet skills, and the ability to manage detailed administrative work in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the shared benefits mailbox and provide timely, accurate responses to employee questions involving enrollment periods and follow-up benefit updates.</p><p>• Coordinate administrative support for benefits programs by tracking Medicare reimbursements, handling payment-related paperwork, and organizing supporting records.</p><p>• Assist with both advance and follow-up enrollment activities, including entering information into internal systems and preparing employee communications.</p><p>• Maintain detailed Excel trackers to monitor benefit-related activity, status updates, and required follow-through.</p><p>• Use HR and benefits platforms to complete routine transactions, verify records, and support day-to-day program administration.</p><p>• Partner with HR team members to support onboarding and related benefit processes for employees as needed.</p><p>• Help ensure documentation is complete, current, and properly stored to support compliance and reporting needs.</p><p>• Process time-sensitive benefit invoices - weekly & monthly</p>
We are looking for a Patient Admin Specialist (PAS) to support front-desk and patient registration activities in an outpatient clinic in Palo Alto, California. This Long-term Contract position focuses on creating a smooth patient experience by coordinating appointments, assisting with surgery scheduling, handling routine administrative work, and responding to non-clinical inquiries with professionalism and care. The role also helps keep daily clinic operations organized through accurate documentation, communication with providers, and timely management of records, messages, and office correspondence.<br><br>Responsibilities:<br>• Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, schedules, and payments.<br>• Coordinate new patient intake and assist with scheduling needs, including surgical appointments and time-sensitive requests from care teams.<br>• Work closely with providers and clinic staff to align appointment availability with patient needs and urgent scheduling priorities.<br>• Support patient and physician communication by using approved reference materials, office tools, and established workflows.<br>• Maintain clinic administrative systems by updating databases, processing internal documents, and keeping information accurate and organized.<br>• Respond to non-clinical messages received through CRM platforms and patient communication channels, escalating issues when follow-up is needed.<br>• Manage incoming and outgoing office materials such as faxes, mail, and clinic documentation while ensuring proper filing and distribution.<br>• Deliver attentive service that supports departmental expectations for quality, responsiveness, and patient satisfaction.
We are looking for a Patient Admin Specialist (PAS) to support front-office operations in an outpatient clinic in California. This Long-term Contract position focuses on patient registration, appointment coordination, surgery scheduling support, and day-to-day administrative service for a busy clinical environment. The ideal candidate brings strong customer service skills, comfort with medical office systems, and the ability to stay organized while responding to changing patient and provider needs.<br><br>Responsibilities:<br>• Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, schedules, and payments.<br>• Coordinate new patient intake and assist with surgery scheduling and other appointment-related activities to keep clinic operations running smoothly.<br>• Work closely with providers and clinic staff to align scheduling priorities and help address urgent administrative patient needs in a timely manner.<br>• Support non-clinical patient and provider communication by responding to messages in CRM and related systems, escalating issues when further follow-up is needed.<br>• Maintain accurate records by updating databases, processing internal documents, and managing clinic information used for daily operations.<br>• Handle incoming and outgoing administrative materials, including faxes, mail, and filing, while ensuring documentation is organized and accessible.<br>• Use reference materials and office tools to assist with patient administrative support and reinforce service quality standards across the clinic.<br>• Contribute to a positive patient experience by delivering attentive service, managing multiple tasks efficiently, and supporting overall front-office workflow.
We are looking for a Patient Admin Specialist (PAS) to support front-desk and patient registration activities in an outpatient clinic in California. This long-term contract position is ideal for someone who combines strong customer service skills with the ability to manage scheduling, documentation, and patient communications in a fast-paced healthcare setting. The role focuses on creating a smooth experience for patients while helping the clinic stay organized, responsive, and efficient during daily operations.<br><br>Responsibilities:<br>• Welcome patients upon arrival, guide them through check-in and check-out steps, and address routine questions related to appointments, billing, and visit logistics.<br>• Coordinate new patient intake and assist with arranging procedures and surgery appointments based on provider availability and clinic priorities.<br>• Work closely with physicians and clinic staff to align scheduling needs and help address time-sensitive patient concerns promptly.<br>• Support patient and provider interactions by using approved reference materials, office tools, and established administrative procedures.<br>• Maintain accurate clinic records by updating databases, processing internal documentation, and organizing front-office information.<br>• Respond to non-clinical inquiries received through phone, messaging, or CRM systems, and escalate issues when they require additional review.<br>• Handle incoming and outgoing administrative materials, including faxes, mail, and clinic documentation, while ensuring proper distribution and filing.<br>• Contribute to high service standards by managing multiple front-office tasks efficiently and maintaining a thorough, patient-focused approach throughout the day.
<p>The Healthcare Office Services Representative supports the backbone of the outpatient office experience. This role focuses on delivering excellent service through phone support, front‑office coordination, and accurate administrative work. You will work in a collaborative environment where organization, communication, and attention to detail matter every day.</p>