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4 results for Noc Technician in Franklin, TN

Network Engineer

Lavergne, TN
onsite
Permanent / Full Time
120000.00 - 130000.00 USD / Yearly
Our client is looking for a Network Engineer to join their team and support enterprise‑scale, high‑performance networking environments. This individual will be responsible for designing, implementing, and supporting network architectures, working closely with customers, vendors, and internal engineering teams. The role includes deploying solutions and diagnosing complex networking issues, with a strong focus on Ethernet and InfiniBand technologies, including NVIDIA/Mellanox environments. Key Responsibilities<ul><li>Design, configure, and manage wired and high-performance networks, including Ethernet and InfiniBand</li><li>Partner with customers and vendors to define network topology and resolve network-related issues</li><li>Troubleshoot networking problems across servers, top-of-rack switches (TOR), DACs, and NICs</li><li>Analyze failures, identify root causes, and collaborate with R& D and engineering teams</li><li>Design and deploy LAN, WLAN, and WAN environments</li><li>Install, configure, and maintain network hardware and software (routers, switches, firewalls, servers)</li><li>Monitor network performance, availability, and security</li><li>Implement and test network security controls and access models</li><li>Maintain accurate technical documentation and network diagrams</li><li>Recommend improvements for performance, capacity, reliability, and scalability</li><li>Support and maintain all network operations and infrastructure</li><li>Perform additional related duties as needed</li></ul>
2026-06-17T13:53:44Z

AI & Analytics Platform Manager

Nashville, TN
onsite
Permanent / Full Time
170000.00 - 185000.00 USD / Yearly
We are looking for an experienced AI & Analytics Platform Manager to spearhead the integration of artificial intelligence and groundbreaking technologies. The AI & Analytics Platform Manager leads our client’s integration of artificial intelligence and emerging technologies to enhance efficiency, improve service delivery, and drive innovation. This role defines and carries out AI strategy, identifying opportunities for machine learning, natural language processing, and automation—especially in legal technology. Partnering with senior leadership and cross-functional teams, the Manager evaluates, implements, and optimizes AI-enabled solutions supporting operations and client outcomes. Strategic Planning and Execution<ul><li>Develop and lead AI strategy aligned with business goals.</li><li>Identify opportunities to use AI and automation to improve workflows and client service.</li><li>Evaluate emerging technologies and plan for long-term growth.</li><li>Work with leadership to create governance for responsible AI use and data privacy.</li><li>Advance analytics and reporting initiatives for the organization.</li></ul>Team Leadership and Development<ul><li>Align AI initiatives with business needs and current systems.</li><li>Promote adoption of AI capabilities and professional development.</li><li>Support resource allocation for high-impact AI projects.</li></ul>Operational Management<ul><li>Oversee AI tools and platforms from development to deployment.</li><li>Manage vendor relationships and partnerships for scalable solutions.</li><li>Monitor system performance, resolve issues, and ensure compliance with company standards.</li></ul>Continuous Improvement<ul><li>Lead modernization of operations through AI and emerging tech.</li><li>Stay current on industry trends and regulatory developments.</li><li>Collect stakeholder feedback to refine AI solutions.</li><li>Foster a culture of innovation and iterative improvement.</li></ul>
2026-06-17T13:53:44Z

Service Support Analyst

Brentwood, TN
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
Our client is seeking a Service Support Analyst to join their team. The analyst is responsible for managing the intake, assessment, and resolution of technology-related incidents and service requests from internal users across our client’s organization. Acting as a primary point of contact, the analyst provides direct end-user support while ensuring requests are logged, prioritized, and resolved in alignment with established service management processes. Responsibilities:Task Execution and End-User Support<ul><li>Respond to incidents and service requests via phone, email, chat, and self-service portals</li><li>Log, categorize, prioritize, and resolve tickets within the ITSM platform</li><li>Troubleshoot desktop, application, and connectivity issues</li><li>Communicate clearly with users and provide status updates</li></ul>Endpoint & Desktop Support<ul><li>Support Windows laptops, desktops, and AVD</li><li>Assist with device provisioning, refresh, and decommissioning</li><li>Troubleshoot hardware, software, and configuration issues</li><li>Support devices managed through centralized endpoint management platforms</li></ul>Identity, Access & Administration<ul><li>Perform Entra ID and Active Directory administration tasks</li><li>Support onboarding and offboarding processes</li><li>Manage group-based access and permissions</li><li>Troubleshoot authentication and access issues</li></ul>Endpoint Management & Security Support<ul><li>Support device compliance with security baselines</li><li>Assist with patching and endpoint protection troubleshooting</li><li>Identify and escalate potential security incidents</li></ul>Documentation & Continuous Improvement<ul><li>Document all support actions and resolutions</li><li>Maintain and contribute to knowledge base articles</li><li>Identify recurring issues and recommend improvements</li></ul>Operating Standards & Expectations<ul><li>Operate within an ITIL-aligned service management framework</li><li>Adhere to security, compliance, and data protection policies</li><li>Meet defined service performance and documentation standards</li></ul>
2026-05-27T18:38:46Z

VP of Information Security & Risk Management

Nashville, TN
onsite
Permanent / Full Time
200000.00 - 250000.00 USD / Yearly
We are looking for an accomplished security executive to lead the organization’s information security, risk management, and compliance efforts from an enterprise perspective. This role will shape a forward-looking security strategy that supports business goals, strengthens regulatory alignment, and promotes resilient operations across the company. Based in Nashville, Tennessee, this leader will work closely with executives, internal teams, clients, and external partners to guide decision-making, elevate governance, and oversee response readiness. Responsibilities: • Develop and lead a company-wide information security and risk management roadmap that supports strategic business objectives and long-term growth. • Convert executive priorities into practical security programs, measurable initiatives, and effective control frameworks across the enterprise. • Establish meaningful performance and risk metrics to evaluate security maturity, track progress, and inform leadership decisions. • Direct governance, risk, and compliance activities by maintaining policies, standards, and control practices that meet regulatory and organizational expectations. • Oversee audit preparation, regulatory reviews, and corrective action plans to ensure timely remediation and sustained compliance. • Provide executive leadership during cybersecurity incidents by guiding escalation, communication, containment, and recovery efforts. • Lead senior security teams responsible for monitoring threats, managing vulnerabilities, and reducing enterprise risk through coordinated operational execution. • Represent the organization in security-related discussions with clients, vendors, and business partners, including assessments, due diligence, and contractual security matters. • Build and develop a high-performing security leadership structure by mentoring managers and directors, setting priorities, and aligning resources to business needs.
2026-06-11T16:48:49Z