<p>The Customer Service Specialist plays a key role in delivering exceptional support to clients and customers by addressing inquiries, resolving issues, and ensuring a positive experience. This position requires strong communication skills, a service-oriented approach, and proficiency in CRM systems and standard office software. The Customer Service Specialist serves as a primary contact for incoming requests, collaborating with internal teams to meet customer needs efficiently and effectively.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries via phone, email, or chat in a courteous and professional manner</li><li>Resolve customer concerns, troubleshoot problems, and escalate complex issues as needed</li><li>Document interactions within CRM systems, ensuring accurate and complete records</li><li>Provide product, service, or policy information as requested</li><li>Maintain up-to-date knowledge of company offerings, procedures, and policies</li><li>Collaborate with internal departments to meet customer expectations and follow up on outstanding issues</li><li>Process orders, returns, and exchanges accurately and efficiently</li><li>Identify opportunities to improve customer satisfaction and report feedback to management</li><li>Uphold confidentiality and handle sensitive information appropriately</li><li>Support a team environment and contribute to ongoing process improvement initiatives</li></ul>
<p>The Data Entry Specialist is responsible for accurately entering, updating, and maintaining various types of information in digital and paper formats within the organization’s databases and systems. This role supports daily operations by ensuring data integrity and confidentiality while performing administrative tasks in a professional office environment. The Data Entry Specialist may also provide general administrative support and collaborate with other teams to achieve business goals.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter, update, and verify data in company databases and systems with high accuracy and attention to detail</li><li>Review and correct data discrepancies to ensure data integrity</li><li>Organize and maintain file systems, both electronic and physical</li><li>Assist with document scanning, filing, and retrieval as needed</li><li>Generate reports and assist with data analysis upon request</li><li>Communicate effectively with internal teams to obtain required information and resolve issues</li><li>Perform basic administrative tasks, such as answering phones, handling mail, and supporting office operations</li><li>Maintain confidentiality of sensitive information and adhere to company policies and procedures</li><li>Meet assigned deadlines while managing multiple tasks in a fast-paced environment</li></ul><p><br></p>
<p>The Administrative Assistant is responsible for performing day-to-day administrative and technical support in an insurance office environment. This role assists Underwriters or Account Executives in coordinating underwriting and customer service processes for assigned programs. Duties include answering inbound calls, greeting visitors, performing receptionist tasks, and maintaining the accuracy of critical insurance documents and records.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and process applications for new and renewal insurance business</li><li>Provide basic client services, such as issuing Certificates of Insurance, Evidence of Property Coverage, and Auto ID Cards</li><li>Prepare, review, and analyze technical documents for accuracy and completeness</li><li>Maintain policy management systems and ensure complete and accurate files</li><li>Invoice, track receivables, and assist with accounting discrepancies</li><li>Prepare premium finance agreements and manage related processes</li><li>Support developing presentations to customers and prospects</li><li>Assist with claims handling instructions and loss control program implementation</li><li>Order, track, and follow up on loss runs, MVR’s, and other reports</li><li>Address or refer underwriter and client inquiries as needed</li><li>General administrative office support, including receptionist duties and data entry</li></ul><p><br></p>
<p>We are looking for a detail-oriented<strong><u> Facilities Coordinator/Customer Support Specialist </u></strong>to join our team in <strong><u>Plano, Texas. </u></strong>This <strong><u>contract to hire </u></strong>position requires a proactive individual with strong organizational and communication skills who thrives in a hybrid work environment. The role involves supporting multiple sites, managing facility-related tasks, and ensuring seamless operations while maintaining high standards of customer service.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between internal teams, vendors, and service providers to ensure effective communication and coordination.</p><p>• Utilize the Computerized Maintenance Management System (CMMS) to create, track, and maintain work orders, inspections, and reports.</p><p>• Organize and oversee processes related to site closures, transaction sales, and site turnovers, including scheduling walkthroughs and coordinating requests.</p><p>• Monitor utility tracking, storm events, and ensure timely responses to facility-related needs.</p><p>• Provide intermediate-level support in Excel, Google Sheets, and other tools to manage data and reporting.</p><p>• Deliver exceptional customer service by resolving issues promptly and maintaining professionalism under various circumstances.</p><p>• Work collaboratively with team members to improve processes and client satisfaction.</p><p>• Assist in coordinating building services and ensuring minimal disruptions during operations.</p><p>• Support ad hoc tasks related to facilities management and corporate account needs.</p><p>• Ensure all tasks are completed with attention to detail and adherence to company standards.</p>
<p>We are looking for a motivated Office Assistant to join this office in Irving, Texas. In this role, you will help create a welcoming and efficient workplace environment while collaborating with colleagues across multiple locations. This is a long-term contract position, offering an excellent opportunity for career growth and meaningful contributions to the organization.</p><p><br></p><p>Responsibilities:</p><p>• Foster a positive and engaging workplace atmosphere by interacting with employees and visitors in a detail-oriented and approachable manner.</p><p>• Conduct regular audits and provide support by walking through multiple floors to ensure compliance and operational efficiency.</p><p>• Coordinate and assist with planning site-specific and cross-departmental events, contributing to the success of impactful initiatives.</p><p>• Create and update Standard Operating Procedure documents and manage tracker spreadsheets to maintain organized and accurate records.</p><p>• Offer guided tours to individuals or groups, highlighting workplace amenities and production areas while serving as a resource for navigation.</p><p>• Educate employees on submitting service tickets to address their needs and ensure smooth operations.</p><p>• Collaborate with peers across different states using Microsoft Teams and other communication tools to foster teamwork and consistency.</p><p>• Capture photographs in both group settings and candid moments to support workplace events and documentation.</p><p>• Maintain reliability and punctuality to consistently meet deadlines and fulfill assigned tasks.</p><p>• Occasionally work overtime to meet project deadlines, ensuring all responsibilities are completed effectively.</p>
We are seeking an experienced Full Charge Bookkeeper with basic tax preparation experience to join our growing CPA / PFS Financial Services & Tax office. This role is ideal for a detail-oriented detail oriented who is comfortable handling full-cycle bookkeeping, supporting tax preparation during busy season, and working directly with clients in a detail oriented services environment.<br><br>The ideal candidate has hands-on experience with QuickBooks Online and/or Desktop, is familiar with Drake Tax Software, and thrives in a fast-paced, deadline-driven office.<br><br>Key Responsibilities<br><br>Bookkeeping & Accounting<br><br>Perform full-cycle bookkeeping for multiple client accounts<br><br>Handle accounts payable, accounts receivable, billing, and collections<br><br>Reconcile bank, credit card, and loan accounts monthly<br><br>Maintain and review general ledger accounts<br><br>Prepare monthly, quarterly, and year-end financial statements<br><br>Assist with month-end and year-end close processes<br><br>Ensure accurate data entry, account coding, and documentation<br><br>Tax Preparation Support<br><br>Assist with basic individual and small business tax preparation using Drake Tax Software<br><br>Organize and review client tax documents<br><br>Input tax data accurately and efficiently<br><br>Support CPA and tax professionals during tax season<br><br>Help with extensions, estimated payments, and related filings as needed<br><br>Client & Office Support<br><br>Communicate directly with clients regarding bookkeeping and tax-related questions<br><br>Assist with onboarding new bookkeeping clients<br><br>Maintain organized digital and physical client files<br><br>Support compliance with firm policies and accounting best practices<br><br>Qualifications<br><br>3–5+ years of Full Charge Bookkeeping experience, preferably in a CPA or tax firm<br><br>Hands-on experience with QuickBooks Online and/or QuickBooks Desktop<br><br>Basic tax preparation experience required<br><br>Experience using Drake Tax Software strongly preferred<br><br>Solid understanding of GAAP and general accounting principles<br><br>Strong attention to detail and organizational skills<br><br>Ability to manage multiple clients and deadlines<br><br>detail oriented communication skills and client-service mindset<br><br>Education & Certifications<br><br>Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred<br><br>Bookkeeping or accounting certifications a plus (but not required)
We are looking for a reliable and detail-oriented Receptionist to join our team in Dallas, Texas. This is a Contract to permanent position that provides an excellent opportunity for growth and skill development. The ideal candidate will play a vital role in ensuring the smooth operation of the office and delivering exceptional service to both visitors and team members.<br><br>Responsibilities:<br>• Serve as the first point of contact by welcoming visitors and managing light traffic in the reception area.<br>• Answer and direct incoming calls using a multi-line phone system efficiently.<br>• Assist with administrative tasks, including office services and human resources support, as needed.<br>• Provide overflow assistance to paralegals and handle assigned paralegal tasks with due diligence.<br>• Collaborate with the Director of Administration to ensure office operations run smoothly.<br>• Maintain an organized and detail-oriented front desk environment.<br>• Support the team with other challenging tasks as requested.<br>• Learn and utilize standard software systems used by the firm.
We are looking for a dedicated Cash Processing Specialist to join our Trust Operations Outsourcing group in Dallas, Texas. In this role, you will manage cash transactions and ensure the accurate handling of financial processes to support client trust operations. The ideal candidate is meticulous, organized, and thrives in a fast-paced environment, bringing experience in cash management and financial transactions.<br><br>Responsibilities:<br>• Process cash receipts and disbursements in alignment with client instructions and organizational standards.<br>• Execute automated cash management trades to support financial operations.<br>• Manage voided checks and handle stop payment requests efficiently.<br>• Review wire transaction returns and communicate updates to clients promptly.<br>• Facilitate effective communication with client service teams and address client inquiries as needed.<br>• Assist with mail collection, sorting, and distribution tasks.<br>• Perform additional responsibilities as assigned by management to ensure operational success.
<p>We are looking for a skilled Desktop Support Technician II to join our team in Irving, Texas. In this long-term contract position, you will play a key role in providing technical support to end-users, ensuring the smooth operation and maintenance of hardware, software, and devices. This is an excellent opportunity to work in a dynamic environment within the mortgage industry.</p><p><br></p><p><strong>Title: IT Support Specialist </strong></p><p><strong>Location: Irving, Tx </strong></p><p><strong>Pay: $25-30 per hour </strong></p><p><strong>Duration: 6 Month Contract to Hire </strong></p><p><br></p><p>Responsibilities:</p><p>• Evaluate hardware and software requests, offering solutions that align with business needs and corporate standards while maintaining proper documentation.</p><p>• Configure and maintain end-user environments, including setting up new hardware, addressing virus alerts, installing software updates, and conducting tests.</p><p>• Deliver direct technical support to users by restoring services, conducting training sessions, and coordinating warranty repairs with third-party vendors.</p><p>• Install, support, and retire hardware such as desktops, laptops, monitors, printers, and mobile devices, ensuring proper software installation and secure data wiping before reissue.</p><p>• Develop and update documentation for troubleshooting processes and incident resolution, while identifying opportunities for process improvements.</p><p>• Assist with facility moves and ensure all equipment is set up correctly under supervision.</p><p>• Ensure compliance with company policies and regulations, escalating concerns when necessary.</p><p>• Troubleshoot user issues by analyzing the end-user environment and related technologies, resolving most common problems efficiently.</p><p>• Maintain professionalism and composure in high-pressure situations, providing courteous and tactful assistance to clients and colleagues.</p><p>• Investigate client issues to identify root causes, ensuring a client-focused approach in all interactions.</p>
We are looking for a detail-oriented Payroll Specialist to join our team in Irving, Texas. This is a long-term contract opportunity that requires expertise in payroll processing and reconciliation for a large workforce. The ideal candidate will play a pivotal role in ensuring payroll accuracy and resolving discrepancies efficiently.<br><br>Responsibilities:<br>• Manage bi-weekly payroll processing for over 6,000 employees using Workday, ensuring all data is accurate and properly reconciled.<br>• Address and resolve employee payroll inquiries through ServiceNow, maintaining a high level of responsiveness.<br>• Collaborate with tax filing partners to ensure compliance with payroll tax regulations.<br>• Conduct extensive payroll clean-up tasks, including resolving discrepancies and documenting corrections for audit purposes.<br>• Utilize Excel for processing and balancing payroll data in support of adjustments and reconciliations.<br>• Ensure all payroll-related activities are completed in a timely manner to meet organizational deadlines.<br>• Maintain meticulous records and documentation to support payroll audits and compliance.<br>• Coordinate with internal teams to improve payroll processes and address operational challenges.<br>• Stay up to date with payroll laws and regulations to ensure adherence to best practices.<br>• Provide support during hybrid work transition after initial training.
Key Responsibilities<br>• Prepare, review, and issue client invoices for agency fees, project-based work, media placements, and production expenses.<br>• Ensure billing aligns with contracts, scopes of work, estimates, and agency rate cards.<br>• Coordinate with Account Managers and Media teams to verify billable hours, expenses, media costs and commissions.<br>• Reconcile billing discrepancies and resolve client billing inquiries promptly.<br>• Track work in progress (WIP) and ensure timely billing cycles.<br>• Manage billing schedules for monthly agency fees, project fees and ongoing campaigns.<br>• Maintain accurate records in accounting system.<br>• Assist with revenue recognition and month-end close activities.<br>• Support audits and provide documentation as needed.<br>• Ensure compliance with agency billing policies and client requirements.<br>Required Qualifications<br>• 2+ years of billing, accounting, or finance experience (agency or professional services preferred).<br>• Strong attention to detail and accuracy.<br>• Excel – intermediate level or higher, Word, Adobe and Teams.<br>• Strong organizational and time-management skills.<br>• Ability to manage multiple clients and deadlines simultaneously.<br>• Excellent written and verbal communication skills.<br>• Self-starter and team oriented.<br>Preferred Qualifications<br>• Experience in an advertising, marketing, media, or creative agency<br>• Proficiency with accounting and billing software, Advantage or Media Ocean a plus. <br>• Familiarity with media billing, pass-through costs, and third-party vendor invoicing.<br>• Understanding of retainers, time-and-materials billing, and project-based billing models.<br>Key Competencies<br>• Analytical thinking and problem-solving<br>• Collaboration across departments<br>• Client-focused mindset<br>• Confidentiality and professionalism
We are looking for an Order Management Specialist to support our customer service and logistics operations in Irving, Texas. This role involves managing order entry, inventory tracking, and ensuring data accuracy while fostering positive relationships with customers and internal teams. The ideal candidate will excel in providing prompt and effective solutions to customer inquiries and logistical challenges.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Monitor inventory levels to prevent stock shortages or overages and support inventory allocation strategies.<br>• Collaborate with the logistics team to track incoming shipments and resolve any discrepancies.<br>• Address and resolve customer concerns related to orders, shipping delays, and inventory issues.<br>• Maintain and update the customer relationship database, ensuring accurate documentation of logistical requirements and preferences.<br>• Synchronize data across systems to ensure consistency and reliability.<br>• Communicate effectively with sales teams, retailers, and distributors to support order fulfillment and logistics.<br>• Participate in discussions to improve inventory management and allocation processes.<br>• Provide exceptional customer service by responding promptly to inquiries and delivering solutions.<br>• Support logistics managers in maintaining smooth operations and meeting supply chain objectives.
<p>Digital Marketing Specialist</p><p>Location: Dallas, TX (On-site, 5 days/week)</p><p>Salary Range: $80,000–$85,000</p><p>Employment Type: Full-time</p><p><br></p><p>About the Role</p><p>We are seeking a Growth Marketing Specialist to lead advertising strategy and execution across multiple business units for our client. This role is ideal for a data-driven marketer who thrives in a fast-paced, collaborative environment and is passionate about driving measurable growth.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead Generation: Develop and execute marketing strategies to generate qualified leads for three distinct business units: commercial, residential, and specialty services.</li><li>Advertising Management: Own and manage advertising budgets ($150K–$250K annually) across digital and traditional channels.</li><li>Digital Marketing: Plan and optimize campaigns on Google Ads, Meta Ads, and LinkedIn Ads.</li><li>Monitor performance and adjust strategies for maximum ROI.</li><li>Traditional Marketing: Coordinate direct mail campaigns and print advertising.</li><li>Analytics & Reporting: Track, analyze, and report on campaign performance using Google tools and other analytics platforms.</li><li>Collaboration: Partner with sales teams to ensure lead quality and CRM optimization.</li><li>Work closely with internal marketing team on content, creative, and brand awareness initiatives.</li><li>Liaise with external SEO vendor for organic growth strategies.</li><li>CRM Management: Utilize and improve existing CRM systems (industry-specific software and Pipedrive).</li></ul>
<p>A growing commercial real estate company has an excellent opportunity for an Accounts Receivable (A/R) professional. In this position, you will enter, post and reconcile batches, research and resolve customer A/R issues, prepare aging report, place billing and collection calls, maintain cash receipts journal, update, and reconcile sub-ledger to G/L. The team is rapidly growing into their new location and needs a self-starter to join the accounting team! You will be processing full-cycle AP, handling 200+ invoices per week, with high attention to detail. If you are looking for a company that offers great career growth potential and an impressive benefits package, this could be a great match for you. You will begin as a temporary employee with the opportunity for conversion into a full-time position.</p><p>Responsibilities</p><p>· Perform a variety of basic accounting tasks in accordance with standard procedures, including general accounting tasks at field sites, accounts payable, accounts receivables, and payroll liaison activities</p><p>· Reconcile bank accounts, posting and balancing financial data in various ledgers</p><p>· Input timesheet data</p><p>· Verify of documents and codes</p><p>· Process payments and compiling segments of monthly closings and annual reports</p><p>· Support, communicate, reinforce and defend the mission, values and culture of the organization</p><p>· Provides information as requested to shippers, customers, the sales/marketing department and other stake holder</p><p>· Collections: contact existing clients to help resolve payment issues; assist in setting up payment plans</p>
<p>We are looking for an Associate Financial Planner to join our team in Dallas, Texas. In this role, you will assist in delivering comprehensive financial planning services to clients, including tax planning, investment analysis, and retirement strategy optimization. You will work closely with the Financial Planner and other team members to ensure seamless client support and accurate financial reporting.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and update client consultation files in collaboration with the Data Input Specialist for annual meetings.</p><p>• Support the Financial Planner in identifying and implementing tailored planning opportunities for clients.</p><p>• Assist clients and the Financial Planner in executing financial strategies and recommendations throughout the year.</p><p>• Conduct reviews of annual income tax returns and develop accurate year-end tax projections.</p><p>• Perform financial analysis and tax planning for clients' business units to optimize outcomes.</p><p>• Participate in annual client meetings alongside the Financial Planner to discuss financial goals and progress.</p><p>• Review and reconcile current investment asset allocations to ensure alignment with client objectives.</p><p>• Analyze and optimize retirement plans based on annual goals and client-specific needs.</p><p>• Coordinate with internal teams and external vendors to facilitate the implementation of financial plans.</p><p>• Provide training and review the work of the Data Input Specialist to ensure accuracy and consistency.</p>
<p>International Construction Company seeks a temporary-to-hire Accounts Payable (A/P) Clerk to become an integral part of its rapidly growing team. As the Accounts Payable Clerk, you will match and batch code, resolve A/P issues, process expense reports, update and reconcile sub-ledger to G/L, and process checks. You will report to the Accounting Manager and have opportunity for career growth and quick advancement within this dynamic department. </p><p>Responsibilities</p><p>· Primary responsibility is to handle the administrative and clerical needs of the AP/Finance Department</p><p>· Execute daily processes and controls accurately and in a timely manner; provide compliance with Company policies</p><p>· Providing customer service to internal business partners</p><p>· Providing internal and external audit assistance as required</p><p>· Open, sort and distribute daily department mail</p><p>· Sort, log, photocopy, and file invoices, checks, and other documents</p><p>· Verify, log and mail checks, including expediting special handling</p><p>· Perform special projects as assigned</p>
<p>We are looking for a dedicated Payroll Specialist to join our team in Denton, Texas. In this role, you will oversee and manage payroll operations, ensuring accuracy, compliance, and efficiency in all processes. This is an excellent opportunity for a detail-oriented individual seeking career growth and a supportive work environment.</p><p><br></p><p>Payroll Specialist Opportunity - Denton, TX </p><p><br></p><p><br></p><p><br></p><p>Join our dynamic team in<strong> Denton, Texas, </strong>and become the go-to expert for accurate, payroll processing.</p><p><br></p><p>Someone ideally with intermediate Excel skills, while handling pay adjustments, batch uploads and ensuring full compliance every time.</p><p><br></p><p>This on-site direct hire role comes with a fantastic mentor to guide you, plus outstanding benefits and real opportunities for advancement as you grow your career.</p><p><br></p><p>Please email Joe.Faradie at roberthalf com an updated resume or connect with me on linkedin!</p><p><br></p>
<p>We are looking for a dedicated Accounts Receivable Specialist to join our team in Gainesville, Texas. This long-term contract position offers an opportunity to work closely within the aerospace industry, contributing to the financial health and operations of the organization. The role requires strong analytical skills and the ability to manage complex financial data efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough analysis and research on outstanding debts, ensuring accurate tracking and resolution of millions in receivables.</p><p>• Investigate and reconcile large amounts of unallocated credits, providing detailed reporting and recommendations.</p><p>• Manage commercial collections processes, engaging with clients to resolve payment issues and ensure timely account settlements.</p><p>• Process cash applications accurately and efficiently, maintaining compliance with company policies.</p><p>• Oversee billing functions, ensuring invoices are issued correctly and payments are received promptly.</p><p>• Maintain accurate records of cash activity and transactions to support financial reporting.</p><p>• Collaborate with internal teams to address discrepancies and streamline accounts receivable operations.</p><p>• Provide detailed financial analysis and reporting to support decision-making and improve operational efficiency.</p><p>• Ensure compliance with financial regulations and company standards in all accounts receivable activities.</p>
We are looking for a dedicated Collections Specialist to join our team in Richardson, Texas. This is a Contract to permanent opportunity where you will play a key role in managing customer accounts and ensuring timely payments. If you have a strong background in collections and are skilled in communication and negotiation, we encourage you to apply.<br><br>Responsibilities:<br>• Manage and monitor customer accounts to identify overdue payments and initiate appropriate collection actions.<br>• Communicate effectively with customers to negotiate payment arrangements and resolve outstanding balances.<br>• Utilize skip tracing techniques to locate customers and update account records accordingly.<br>• Prepare and send collection correspondence to customers, ensuring compliance with company policies.<br>• Document account statuses and maintain accurate records of all interactions and payment agreements.<br>• Assist in resolving customer service issues related to collections, providing attentive and timely support.<br>• Generate monthly reports detailing delinquent accounts and collection activities.<br>• Support workout arrangements and write-offs as necessary, ensuring proper documentation.<br>• Collaborate with team members to improve collection processes and enhance efficiency.<br>• Utilize tools such as Salesforce and Microsoft Excel to track and analyze account data.
Key Responsibilities:<br><br>Must have - 3+ years of professional services billing experience (Construction, Engineering or Architecture)<br><br>Billing & Invoice Management<br><br>Set up and maintain new projects within the financial system, ensuring client contracts, approved budgets, billing terms, rate tables, and insurance certificates are accurately entered and tracked.<br>Generate and distribute timely monthly invoices to clients, attaching all required backup documentation (e.g., Lien Waivers, supporting forms).<br>Upload invoices and supporting documents to client payment portals.<br>Respond to client inquiries regarding payment processes and provide necessary documentation, such as W9 forms.<br>Collections & Cash Application<br><br>Proactively monitor accounts receivable aging, following up on outstanding balances to ensure timely payments.<br>Provide accounts receivable reports and statements to Project Managers and clients as needed.<br>Partner with the collections team to keep client comments and AR statuses up to date.<br>Apply cash receipts and investigate unidentified payments, working with the accounting team to resolve variances.<br>Contractor & Project Support<br><br>Review contractor invoices for accuracy and inclusion with client billing.<br>Ensure contractors are paid promptly based on contract terms by following up with internal and external stakeholders.<br>Support timely timesheet submissions by coordinating with employees and managers.<br>Prepare ad hoc reports, project summaries, and AR statements to assist Project Managers with project oversight.<br>Qualifications<br><br>Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred.<br>Minimum three years’ experience in billing, accounts receivable, or related accounting roles.<br>Prior experience in a professional services and/or multi-entity environment; knowledge of the architecture/engineering/construction sector is beneficial.<br>Strong proficiency in Microsoft Excel is required; experience with Deltek is a plus.<br>Solid understanding of standard contract billing terms — hourly, lump sum, and “not-to-exceed” arrangements.<br>Exceptional attention to detail, accuracy, and organizational skills.<br>Capable of working independently, taking initiative, and managing multiple priorities effectively.<br>Strong written and verbal communication skills with a client service orientation.<br>Demonstrated problem-solving ability to investigate and resolve billing or payment issues.
We are looking for a dedicated AR/Billing Specialist to join our team in Dallas, Texas. In this role, you will be responsible for managing client billing processes, ensuring accuracy, and maintaining compliance with contracts and agency standards. This position requires close collaboration across departments, including brand leadership, media, and finance, to deliver seamless billing operations.<br><br>Responsibilities:<br>• Prepare and review invoices for agency fees, media purchases, production costs, and project-based work.<br>• Verify billing details against client contracts, approved estimates, scopes of work, and rate cards.<br>• Collaborate with account management and media teams to confirm billable hours, expenses, media costs, and commission structures.<br>• Address client billing inquiries and resolve discrepancies in a timely manner.<br>• Monitor work-in-progress and ensure adherence to scheduled billing cycles.<br>• Execute billing processes for recurring fees, project-based charges, and active campaigns.<br>• Maintain accurate records and documentation within the accounting system.<br>• Assist in month-end closing activities and support revenue recognition procedures.<br>• Participate in audit preparation by providing necessary billing documentation.<br>• Ensure compliance with both internal policies and client-specific billing requirements.
We are looking for an experienced Accounts Payable Specialist to join our team on a contract basis in Dallas, Texas. This role involves managing vendor accounts, ensuring accurate payment processing, and maintaining compliance with financial procedures. If you have a solid background in accounts payable and enjoy working in a fast-paced environment, this contract position may be a great fit for you.<br><br>Responsibilities:<br>• Set up and maintain vendor accounts, including handling documentation for 1099 compliance.<br>• Oversee the accounts payable mailbox to ensure timely responses and communication.<br>• Process invoices efficiently and accurately, applying appropriate account coding.<br>• Manage vendor files and reconcile statements to resolve discrepancies.<br>• Ensure timely and accurate vendor payments in alignment with company policies.<br>• Contribute to the implementation and improvement of standard operating procedures and processes.<br>• Support accounting close activities related to accounts payable functions.<br>• Collaborate with internal teams to address payment issues and maintain smooth operations.<br>• Monitor and verify financial transactions to ensure compliance with regulations and standards.
We are looking for a highly motivated Customer Experience Specialist to join our team in Coppell, Texas. This role focuses on delivering exceptional support to customers in the mortgage industry, addressing inquiries related to payments, escrow, refinancing, and early-stage collections. As a Contract to permanent position, it offers the opportunity for long-term career growth within a company that values internal promotion and ongoing development.<br><br>Responsibilities:<br>• Handle inbound and outbound calls in a fast-paced, high-volume call center environment.<br>• Address customer inquiries regarding mortgage payments, escrow accounts, tax questions, and refinancing options.<br>• Manage early-stage collections for accounts up to 60 days past due while maintaining a high standard of conduct.<br>• Utilize multiple systems and AI-driven tools to efficiently resolve customer concerns.<br>• Provide clear and effective communication to ensure customer satisfaction.<br>• Adapt to various customer scenarios and troubleshoot connectivity issues effectively.<br>• Collaborate with team members and supervisors to improve processes and enhance service quality.<br>• Participate in rotational Saturday shifts, ensuring timely support with compensatory time off.<br>• Follow business casual dress code and uphold company standards in all interactions.<br>• Leverage modern technologies to streamline workflows and improve customer experience.
We are looking for an experienced Accounts Payable Specialist to join our team on a contract basis in Dallas, Texas. As part of the utilities and infrastructure industry, this role focuses on ensuring accurate and efficient financial operations. The position will involve managing accounts payable tasks and vendor-related processes, contributing to the smooth operation of our accounting functions.<br><br>Responsibilities:<br>• Set up and maintain vendor profiles, including handling 1099 documentation and ensuring compliance.<br>• Oversee and manage the accounts payable mailbox, ensuring timely responses and actions.<br>• Process vendor invoices accurately, including coding and reconciling statements.<br>• Manage vendor payments and resolve discrepancies with attention to detail and efficiency.<br>• Implement and refine standard operating procedures (SOPs) to enhance the efficiency of accounts payable processes.<br>• Maintain vendor files and ensure records are organized and up to date.<br>• Coordinate with internal teams to support the accounting close process.<br>• Monitor and improve payment workflows to align with company policies.<br>• Reconcile vendor accounts and resolve payment or documentation issues.<br>• Collaborate with stakeholders to support process improvements and ensure seamless operations.
<p>We are seeking a detail-oriented and highly skilled Bookkeeper to support a small office environment and work directly with a CPA. This role is responsible for maintaining accurate financial records, managing day-to-day accounting activities, and supporting month-end and year-end processes. The ideal candidate is highly proficient in QuickBooks Desktop, advanced Excel functions, and full-cycle AP/AR, with strong organizational skills and the ability to work independently.</p><p><br></p><p>MUST HAVE CONSTRUCTION INDUSTRY EXPERIENCE! </p><p><br></p><p>Bilingual candidates are strongly encouraged to apply.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Maintain accurate and up-to-date financial records using QuickBooks Desktop</p><p><br></p><p>Manage Accounts Payable and Accounts Receivable, including invoicing, collections, and vendor payments</p><p><br></p><p>Perform monthly and quarterly bank reconciliations</p><p><br></p><p>Prepare and process 1099s, including year-end reporting and filing</p><p><br></p><p>Assist with month-end and year-end close in coordination with the CPA</p><p><br></p><p>Utilize Excel extensively, including VLOOKUPs, Pivot Tables, and reconciliations</p><p><br></p><p>Track and assist with property taxes and related documentation (preferred)</p><p><br></p><p>Maintain general ledger accuracy and supporting schedules</p><p><br></p><p>Organize financial documents and ensure compliance with internal controls</p><p><br></p><p>Communicate with vendors, clients, and internal staff as needed</p><p><br></p><p>Provide support during audits, tax preparation, and financial reviews</p><p><br></p><p>Required Qualifications</p><p><br></p><p>3+ years of bookkeeping or accounting experience, preferably in a small office environment</p><p><br></p><p>Advanced proficiency in QuickBooks Desktop</p><p><br></p><p>Strong Excel skills, including VLOOKUPs, Pivot Tables, and formulas</p><p><br></p><p>Solid experience with AP/AR, bank reconciliations, and general ledger maintenance</p><p><br></p><p>Experience preparing 1099s and handling year-end processes</p><p><br></p><p>High attention to detail and strong organizational skills</p><p><br></p><p>Ability to work independently and manage multiple priorities</p><p><br></p><p>Strong communication skills and professionalism when working with a CPA</p><p><br></p><p>Preferred Qualifications</p><p><br></p><p>Experience handling or assisting with property taxes</p><p><br></p><p>Bilingual (Spanish/English or other languages a plus)</p><p><br></p><p>Prior experience working directly with a CPA or accounting firm</p><p><br></p><p>Knowledge of small business accounting and internal controls</p>
