<p>We are looking for a Bi-lingual Learning & Development Designer to build effective training experiences that strengthen employee performance and support operational excellence in Grand Prairie, Texas. This role will shape learning strategy, organize training content, and create practical resources that help both field and office teams succeed. The ideal candidate brings a strong understanding of adult learning principles, instructional design, multimedia presentation development, and content management, along with the ability to partner across departments to deliver clear, engaging, and scalable programs.</p><p><br></p><p>Responsibilities:</p><p>• Lead the configuration, launch, and ongoing support of the learning management system, including user structure, permissions, content organization, and learning pathways.</p><p>• Create and manage a company-wide approach to training content by developing, updating, and standardizing materials such as guides, procedures, playbooks, and reference resources.</p><p>• Produce engaging learning assets, including eLearning modules, videos, presentations, job aids, and facilitator-led materials tailored to operational and team needs.</p><p>• Design onboarding and role-based development programs that help employees build confidence, improve performance, and align with company standards.</p><p>• Facilitate training sessions, workshops, and hands-on learning experiences that turn complex information into clear and practical instruction.</p><p>• Partner with HR, Operations, Engineering, and Safety teams to identify gaps, prioritize learning needs, and support new initiatives with effective training content.</p><p>• Maintain a coordinated training and content calendar to support compliance, business priorities, and ongoing operational updates.</p><p>• Monitor participation, completion data, learner feedback, and performance trends to evaluate program effectiveness and recommend improvements.</p><p>• Resolve learner adoption challenges by improving platform usability, communication, and access to training resources.</p>
<p>We are seeking a results-driven Collections Specialist to manage outstanding receivables and support the organization’s cash flow objectives. This role is responsible for monitoring customer accounts, resolving payment issues, and ensuring timely collection of outstanding balances while maintaining positive client relationships.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor accounts receivable aging and follow up on past-due invoices</li><li>Contact customers via phone and email to collect outstanding payments</li><li>Investigate and resolve billing discrepancies and payment issues</li><li>Negotiate payment plans when necessary and document agreements</li><li>Maintain accurate records of collection activities and account status</li><li>Collaborate with internal teams (billing, sales, customer service) to resolve issues</li><li>Prepare reports on collection status, trends, and risk accounts</li><li>Ensure compliance with company policies and applicable regulations</li></ul><p><br></p>
Coordinate and manage new permanent onboarding processes Schedule and conduct orientation sessions Prepare onboarding materials, documentation, and system access Ensure completion of required paperwork and compliance documents Serve as a main point of contact for new employees during onboarding Collaborate with HR, hiring managers, and IT to support new hires Track onboarding progress and maintain accurate records Provide support and answer questions to enhance the new permanent experience