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1 result for Help Desk Support Manager in Fort Worth, TX
- Roanoke, TX
- onsite
- Temporary
- 30 - 35 USD / Hourly
- <p>We have a client in Westlake that is seeking an onsite IT Support Specialist for a part-time role in their Westlake office. You will work 3 days a week onsite, flexible with days but MUST BE ONSITE FRIDAYS. </p><p><br></p><p><strong>POSITION: IT SUPPORT SPECIALIST - PART-TIME</strong></p><p><strong>LOCATION: WESTLAKE, ONSITE</strong></p><p><strong>DURATION: 6+ MONTHS</strong></p><p><strong>RATE: $30 - $35/HOUR</strong></p><p><br></p><p><strong>Core Responsibilities</strong></p><ul><li>Provide Tier 1 IT support with some exposure to light Tier 2 issues</li><li>Actively manage and respond to ticket queue via ServiceNow</li><li>Troubleshoot macOS issues (mac-heavy environment)</li><li>Handle break/fix support across hardware and software</li><li>Support conference rooms and AV setups, including:</li><li>Google Meet</li><li>Logitech conference room hardware</li><li>Some exposure to Zoom</li></ul><p><strong>Provide support across:</strong></p><ul><li>Google Workspace</li><li>Okta (SSO / access issues)</li><li>iOS devices</li><li>General SaaS applications</li></ul><p><br></p>
- 2026-03-27T00:00:00Z