<p><strong>Email Marketing Manager</strong></p><p>We’re looking for an <strong>Email Marketing Manager</strong> with a strong track record in <strong>campaign execution and performance management</strong> to drive engagement, retention, and revenue through strategic email marketing initiatives. This role will own the end-to-end email lifecycle — from planning and execution to optimization and reporting.</p><p><strong>What You’ll Do</strong></p><ul><li>Lead end-to-end email campaign execution, including planning, segmentation, deployment, and QA</li><li>Manage and optimize automated and triggered email programs (lifecycle, nurture, retention, etc.)</li><li>Analyze performance metrics (open rates, CTR, conversion, revenue) to drive continuous improvement</li><li>Develop testing strategies (A/B and multivariate) to optimize subject lines, content, timing, and audience segmentation</li><li>Partner with creative and content teams to produce compelling, on-brand email experiences</li><li>Own email calendar and ensure alignment with broader marketing campaigns and business priorities</li><li>Monitor deliverability, list health, and compliance with email marketing best practices</li><li>Report on campaign performance and provide actionable insights to stakeholders</li></ul>
We are looking for a Customer Experience Specialist to join a busy service team supporting clients in Haltom City, Texas. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing administrative details, and keeping service activity organized in a fast-moving environment. The role focuses on assisting customers with equipment-related service needs while coordinating closely with internal teams to ensure requests are handled accurately and efficiently.<br><br>Responsibilities:<br>• Handle incoming customer communications related to service needs, repair updates, appointment timing, and equipment questions.<br>• Enter new service requests and keep work order records accurate, current, and well-documented within internal systems.<br>• Partner with scheduling and dispatch teams to help arrange service visits and maintain smooth daily operations.<br>• Track outstanding service orders, identify delays, and follow up to help move requests toward completion.<br>• Address customer concerns with professionalism and escalate more complex issues to the appropriate team members when needed.<br>• Support order-related administrative tasks, including quote assistance, order entry, and status follow-through.<br>• Coordinate with multiple departments to ensure service information is shared clearly and customer expectations are managed effectively.
<p><strong>Creative Automation Senior Consultant</strong></p><p><strong>Location:</strong> Irving, TX 75062 (Flexible Hybrid Schedule)</p><p><strong>Duration:</strong> 6-month contract, 40 hours/week</p><p><br></p><p>We are seeking a <strong>Creative Automation Senior Consultant</strong> to help a CRM and Marketing Automation team modernize and scale its content creation processes. This consultant will evaluate current workflows, identify opportunities for AI-powered content assembly, assess potential tools and vendors, and develop a strategic roadmap for more efficient and personalized customer communications.</p><p><br></p><p>The ideal candidate brings a unique combination of <strong>CRM and marketing automation expertise, AI, creative operations, content governance, and content strategy</strong>, with the ability to assess complex processes and translate findings into scalable solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assess existing CRM, email, and SMS content workflows and identify opportunities to leverage AI-powered content assembly and automation.</li><li>Evaluate Braze and related technologies, recommending vendors, tools, and implementation strategies that support scalable content creation.</li><li>Develop frameworks for content operations, taxonomy, metadata, governance, and approval workflows.</li><li>Create strategies that enable scalable personalization while maintaining brand consistency and appropriate content controls.</li><li>Partner closely with CRM, Marketing Automation, Creative, Content, and business stakeholders to define requirements, priorities, and opportunities.</li><li>Develop a strategic roadmap and deliverables plan for implementing new content automation processes and technologies.</li></ul>