Add your latest resume to match with open positions.

3 results for Desktop Support Analyst in Fort Worth, TX

IT Support Analyst

Irving, TX
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a IT Support Analyst to provide dependable technical support for end users across a cloud-based environment in Las Colinas, Texas. This role focuses on resolving day-to-day hardware, software, and access issues while helping maintain a smooth and secure user experience. The ideal candidate is comfortable handling service requests, troubleshooting Windows systems, and supporting business applications in a fast-paced setting. Responsibilities:• Respond to service desk requests and incidents, delivering timely support for desktop, laptop, and user access issues.• Diagnose and resolve technical problems related to Windows operating systems, common business applications, and basic network connectivity.• Administer user accounts and permissions within Active Directory and Microsoft Entra to ensure appropriate access and security.• Provide hands-on and remote assistance to employees across connected office locations using standardized support practices.• Support the reliability of end-user technology by documenting issues, tracking resolutions, and escalating complex problems when needed.• Assist with troubleshooting connectivity across sites operating on Fortinet-based networking infrastructure.• Help support key real estate business platforms, including property management applications such as Yardi and related systems.• Contribute to upcoming automation and AI initiatives by supporting implementations, user adoption, and issue resolution during rollout activities.
2026-08-25T00:00:00Z

Site Support Technician

Coppell, TX
onsite
Temporary / Contract
31 - 34 USD / Hourly
We are looking for a IT Site Support Technician to provide onsite technical assistance at a training facility in Coppell, Texas. This Contract position focuses on supporting classroom and end-user technology, resolving connectivity concerns, and delivering dependable day-to-day IT support. The ideal candidate is comfortable working directly with users, diagnosing common hardware and network issues, and ensuring training sessions run smoothly without technical disruption. This is an excellent opportunity for someone early in their IT career who is motivated to learn, enjoys helping people, and wants to grow into areas such as infrastructure and cybersecurity. POSITION TITLE: IT SUPPORT ANALYSTLOCATION: ONSITE, HYBRIDHOURLY: $31 - $34DURATION: 12 MONTHS RESPONSIBILITIES<ul><li>Provide Tier 1 and Tier 2 support for internal staff and franchise owners </li><li>Deliver onsite technical support during training sessions by ensuring computers, projectors, audio/visual equipment, conference room technology, tablets, and mobile devices are functioning properly.</li><li>Troubleshoot user access, account permissions, licensing issues, Active Directory administration tasks, group policy concerns, and general workstation support requests.</li><li>Monitor and resolve support tickets for both onsite and remote users while maintaining a high level of customer service for non-technical end users.</li><li>Assist with endpoint and infrastructure support activities, including device deployments, software configuration, network troubleshooting, and security-related investigations.</li><li>Take initiative during slower periods to expand technical knowledge through training, system monitoring, security tools, and operational improvement projects.</li><li>Support technology refreshes, equipment setup, and other site support functions as needed.</li></ul>
2026-08-14T00:00:00Z

Application Analyst

Arlington, TX
onsite
Temporary / Contract
57 - 63 USD / Hourly
We are looking for an Application Analyst to support contract lifecycle management activities for a long-term contract opportunity based in Arlington, Texas. This role focuses on translating business needs into effective application changes, maintaining a reliable user experience, and helping teams get the most value from the platform. The position will work closely with stakeholders, technical partners, and end users to improve configuration, support releases, and sustain day-to-day operations. Responsibilities: • Drive application configuration updates by gathering business needs, documenting functional details, coordinating testing, and moving approved changes into higher environments. • Maintain and refine contract-related setup, including agreement types, templates, metadata fields, approval flows, and workflow logic to align with user and business expectations. • Organize enhancement requests into iterative two-week delivery cycles and provide regular progress updates to stakeholders throughout each sprint. • Partner with business and technical teams to assess upcoming Icertis releases, evaluate operational impact, prepare test activities, and communicate new capabilities to users. • Administer user access by creating and removing accounts, managing groups, and assigning permissions that reflect role-based and contract-specific security requirements. • Serve as a primary support contact for application issues by troubleshooting problems, coordinating escalations, and working with vendor support teams to achieve timely resolution. • Oversee security and organizational setup within the system, ensuring units, groups, and privilege structures remain aligned with business operations. • Perform data-related administration such as maintaining master tables, uploading legacy contract records, removing outdated agreements, and keeping linked documents synchronized. • Contribute to integration support and production operations involving connected enterprise platforms while helping preserve data quality, reporting accuracy, and process continuity. • Develop user guidance, process documentation, and training materials to encourage adoption of new features and improve overall platform effectiveness.
2026-08-28T00:00:00Z