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2 results for Desktop Support Analyst in Fort Worth, TX

Site Support Technician

Coppell, TX
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a IT Site Support Technician to provide onsite technical assistance at a training facility in Coppell, Texas. This Contract position focuses on supporting classroom and end-user technology, resolving connectivity concerns, and delivering dependable day-to-day IT support. The ideal candidate is comfortable working directly with users, diagnosing common hardware and network issues, and ensuring training sessions run smoothly without technical disruption. Responsibilities:• Provide in-person technical support for staff, trainers, and remote users by diagnosing and resolving everyday IT issues.• Set up, test, and maintain audiovisual equipment, including projectors and related presentation connections, to support training activities.• Respond to service requests and assigned tickets in a timely manner, documenting issues and solutions clearly.• Troubleshoot network and connectivity problems affecting onsite and remote users, escalating more complex incidents when needed.• Assist with user account support tasks such as password resets, access issues, and basic Active Directory updates.• Investigate and resolve hardware malfunctions involving workstations, peripherals, and other end-user devices.• Prepare training rooms and technology spaces to ensure equipment is functioning properly before scheduled sessions.• Coordinate with broader IT teams when additional technical expertise is required to restore service quickly.
2026-07-23T00:00:00Z

Application Analyst

Arlington, TX
onsite
Temporary / Contract
57 - 63 USD / Hourly
We are looking for an Application Analyst to support contract lifecycle management activities for a long-term contract opportunity based in Arlington, Texas. This role focuses on translating business needs into effective application changes, maintaining a reliable user experience, and helping teams get the most value from the platform. The position will work closely with stakeholders, technical partners, and end users to improve configuration, support releases, and sustain day-to-day operations. Responsibilities: • Drive application configuration updates by gathering business needs, documenting functional details, coordinating testing, and moving approved changes into higher environments. • Maintain and refine contract-related setup, including agreement types, templates, metadata fields, approval flows, and workflow logic to align with user and business expectations. • Organize enhancement requests into iterative two-week delivery cycles and provide regular progress updates to stakeholders throughout each sprint. • Partner with business and technical teams to assess upcoming Icertis releases, evaluate operational impact, prepare test activities, and communicate new capabilities to users. • Administer user access by creating and removing accounts, managing groups, and assigning permissions that reflect role-based and contract-specific security requirements. • Serve as a primary support contact for application issues by troubleshooting problems, coordinating escalations, and working with vendor support teams to achieve timely resolution. • Oversee security and organizational setup within the system, ensuring units, groups, and privilege structures remain aligned with business operations. • Perform data-related administration such as maintaining master tables, uploading legacy contract records, removing outdated agreements, and keeping linked documents synchronized. • Contribute to integration support and production operations involving connected enterprise platforms while helping preserve data quality, reporting accuracy, and process continuity. • Develop user guidance, process documentation, and training materials to encourage adoption of new features and improve overall platform effectiveness.
2026-08-07T00:00:00Z