We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Coppell, Texas. In this Contract-to-Permanent position, you will play a key role in ensuring customer satisfaction by handling inquiries, processing orders, and collaborating with internal teams to resolve issues effectively. This is a great opportunity to showcase your communication skills and problem-solving abilities in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Accurately document customer interactions, communications, and actions to maintain detailed records.<br>• Process customer orders promptly and ensure their accuracy.<br>• Resolve inquiries related to order status, pricing, product availability, return requests, and backorders.<br>• Coordinate with internal teams, including the warehouse, to manage special orders, rush requests, and shipment discrepancies.<br>• Assist clients with inventory allocation and facilitate backorder releases.<br>• Achieve departmental and personal performance goals, including adherence to schedules, call quality, and attendance.<br>• Professionally escalate complex or urgent issues to the appropriate management level.<br>• Handle additional responsibilities as assigned to support overall operations.
We are looking for an Order Management Specialist to support our customer service and logistics operations in Irving, Texas. This role involves managing order entry, inventory tracking, and ensuring data accuracy while fostering positive relationships with customers and internal teams. The ideal candidate will excel in providing prompt and effective solutions to customer inquiries and logistical challenges.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Monitor inventory levels to prevent stock shortages or overages and support inventory allocation strategies.<br>• Collaborate with the logistics team to track incoming shipments and resolve any discrepancies.<br>• Address and resolve customer concerns related to orders, shipping delays, and inventory issues.<br>• Maintain and update the customer relationship database, ensuring accurate documentation of logistical requirements and preferences.<br>• Synchronize data across systems to ensure consistency and reliability.<br>• Communicate effectively with sales teams, retailers, and distributors to support order fulfillment and logistics.<br>• Participate in discussions to improve inventory management and allocation processes.<br>• Provide exceptional customer service by responding promptly to inquiries and delivering solutions.<br>• Support logistics managers in maintaining smooth operations and meeting supply chain objectives.
<p>The Parts Sales Agent is responsible for the accurate and timely processing of parts orders and warranty claims, ensuring a smooth customer experience from order intake to fulfillment. This position manages the receipt, verification, and entry of customer orders, proactively tracking their status and communicating updates regarding delivery schedules. Maintaining precise records of pricing, shipping dates, inventory levels, and transaction details is essential to the role. Using a specialized database or tracking system, the Parts Sales Agent oversees all aspects of parts sales and warranty distribution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive and confirm parts orders, checking inventory availability in the accounting platform.</li><li>Verify that customers are within their credit terms and clearly communicate order information.</li><li>Enter orders into the accounting system and coordinate effectively with warehouse teams.</li><li>Provide accurate shipping quotes for customer inquiries and orders.</li><li>Prepare shipping labels and manage documentation for outgoing shipments.</li><li>Generate sales orders and invoices for all processed transactions.</li><li>Monitor customer credit terms and initiate credit memos for product returns as needed.</li><li>Organize and maintain daily files related to inventory and customer transactions.</li><li>Digitally archive and upload relevant documents to company cloud storage.</li><li>Communicate regularly with customers by phone and email, delivering prompt and professional service.</li><li>Respond to customer inquiries, address issues, and process purchase orders in a courteous manner.</li><li>Provide up-to-date inventory information on request.</li><li>Collaborate with the Service Manager and warehouse staff to ensure efficient order management and inventory synchronization.</li></ul><p><br></p>
<p> Job Summary </p><p>The main responsibility of this position is to aid customers requesting foundation warranty inspections, reinstatement, transfers, evaluations, and schedule repair work while providing them with a positive, memorable experience. </p><p> Duties and responsibilities </p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/cognito forms.</p><p>• Answering all inbound calls for Perma Pier and BlackTie Plumbing</p><p>• This position is for all conflict resolution of warranty.</p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/cognito forms.</p><p>• Responsible to accurately complete and examine of paper and online forms that are required to schedule an Evaluator in CRM system.</p><p>• Review the customer’s location including but not limited to contracts, engineering reports, plumbing tests etc.</p><p>• Coordinate with Drafters on consolidating historical data and requesting clean maps.</p><p>• </p><p><br></p>
<p><strong>Job Summary</strong></p><p>This role's main responsibility is to assist employees and customers who request scheduled foundation repair work, while ensuring they have a positive and memorable experience.</p><p> </p><p><strong>Duties and responsibilities</strong></p><p>· Ensure all sold repairs are scheduled and completed in their entirety: from preparation (engineer reports, plumbing tests, Texas 811, permits, payments, scheduling), to customer communication during the job, ending with follow-up after repair completion. </p><p>· Coordinate scheduling between customers and the operations department for all on-site foundation and plumbing repair activities.</p><p>· Process incoming customer requests, respond promptly and appropriately, and help with customer questions and concerns related to scheduling and job status. These communications will occur through multiple channels, and you will be expected to manage all of them promptly. </p><p>· Manage daily; Operations meetings and changes for (Subcontractors and Crews) assigned to repair jobs for construct capital. (This may include contacting via Teams or the person in charge of the subcontractors. Gerry with “other subs”).</p><p>· Follow up once repairs are completed within one day with the Homeowner, builders, or appropriate responsible party. </p><p>· Partner with operations and schedule work orders or go-backs that must be completed before the job is closed and completed in Service Titan. </p><p>· Document all issues on the SIR or Weather logs. </p><p>· Verify all closing paperwork is in Service Titan. Estimate and invoices match. Our contracts are executed 100%.</p><p>· Request to Close out any Permits for Repair jobs. </p><p>· Customer service for all customers (past, present, and future). </p><p>· All communication/documentation is done internally through teams/Slack. </p><p>· Assist in training new Employees in the Scheduling for Construct Capital.</p><p>· The hours are Monday-Friday 8:00 AM-5:00 PM, Peak Saturday 10:00 AM-2:00 PM and as needed. </p><p>· Other duties may be assigned based on business needs normally associated with an office atmosphere.</p><p> </p>
We are seeking a skilled Medical Biller/Collections Specialist to join our team in Dallas, Texas. In this Contract to permanent position, you will play a critical role in managing accounts receivable, ensuring accurate insurance filings, and maintaining compliance with healthcare regulations. This opportunity is ideal for professionals who excel in a fast-paced healthcare environment and possess strong organizational and communication skills.<br><br>Responsibilities:<br>• Analyze and manage daily work queues for accounts that are overdue by more than 31 days.<br>• Audit account details to confirm proper insurance filings and verify patient balances before initiating collection efforts.<br>• Monitor aging reports and determine the status of unpaid claims starting from the 45th workday after the date of service.<br>• Submit appeals using approved templates and forward medical or coding denials to the QA Department for review.<br>• Facilitate secondary insurance filings and ensure explanations of benefits are properly documented.<br>• Establish payment arrangements with patients, adhering to timelines and policies.<br>• Conduct skip tracing for accounts requiring additional investigation.<br>• Send collection letters or statements to patients in accordance with office policies.<br>• Maintain a secure and organized workspace in compliance with privacy laws, including HIPAA regulations.<br>• Collaborate with the Manager and Compliance Committee to uphold the organization’s Compliance Program.
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Mansfield, Texas. In this Contract to permanent employment position, you will play a critical role in managing cash applications, reconciling daily cash receipts, and supporting month-end closing activities. This opportunity is ideal for individuals with strong organizational skills and a commitment to maintaining accuracy in financial processes.<br><br>Responsibilities:<br>• Process and reconcile daily cash receipts, ensuring alignment with bank reports and payment processor data.<br>• Perform accurate data entry using various software tools, including spreadsheets and databases.<br>• Maintain organized filing systems in compliance with company guidelines for archiving and disposal.<br>• Collaborate with internal departments, such as Customer Accounts and Accounting, to resolve discrepancies and improve workflow.<br>• Assist with month-end closing procedures, ensuring all tasks are completed within deadlines.<br>• Generate and interpret financial data reports to support business decisions.<br>• Uphold confidentiality standards in handling sensitive financial information.<br>• Identify and report irregularities in cash applications, recommending solutions to enhance processes.<br>• Participate in cross-training initiatives to share expertise and promote team efficiency.<br>• Update and refine job knowledge by engaging in educational opportunities and maintaining desk instructions.
We are looking for an experienced Accounts Payable Coordinator to join our dynamic team in Irving, Texas. This role requires a detail-oriented individual who thrives in a fast-paced environment and has a strong background in full-cycle accounts payable processes. If you are ready to contribute to a collaborative team and develop your career in a supervisory capacity, we encourage you to apply.<br><br>Responsibilities:<br>• Manage high-volume invoice processing, handling up to 1,000 invoices monthly with accuracy and efficiency.<br>• Perform full-cycle accounts payable tasks, including payment processing and batching for approval.<br>• Reconcile accounts and statements to ensure financial accuracy and resolve discrepancies.<br>• Oversee vendor management, fostering strong relationships and addressing inquiries promptly.<br>• Collaborate with a team of three AP specialists to maintain smooth operations and achieve shared goals.<br>• Utilize Microsoft Dynamics 365 Business Central or similar software to execute AP procedures effectively.<br>• Handle multi-entity transactions with precision and attention to detail.<br>• Maintain organized records of invoices and payments for auditing purposes.<br>• Contribute to a positive work environment by building relationships within the team and supporting team members.<br>• Identify opportunities for process improvement and assist in implementing solutions.
<p>We are looking for an Associate Financial Planner to join our team in Dallas, Texas. In this role, you will assist in delivering comprehensive financial planning services to clients, including tax planning, investment analysis, and retirement strategy optimization. You will work closely with the Financial Planner and other team members to ensure seamless client support and accurate financial reporting.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and update client consultation files in collaboration with the Data Input Specialist for annual meetings.</p><p>• Support the Financial Planner in identifying and implementing tailored planning opportunities for clients.</p><p>• Assist clients and the Financial Planner in executing financial strategies and recommendations throughout the year.</p><p>• Conduct reviews of annual income tax returns and develop accurate year-end tax projections.</p><p>• Perform financial analysis and tax planning for clients' business units to optimize outcomes.</p><p>• Participate in annual client meetings alongside the Financial Planner to discuss financial goals and progress.</p><p>• Review and reconcile current investment asset allocations to ensure alignment with client objectives.</p><p>• Analyze and optimize retirement plans based on annual goals and client-specific needs.</p><p>• Coordinate with internal teams and external vendors to facilitate the implementation of financial plans.</p><p>• Provide training and review the work of the Data Input Specialist to ensure accuracy and consistency.</p>
Investment Banking Client Services Analyst Fort Worth, TX (Hybrid) Join our dynamic investment firm and empower our global investor community! This vibrant, administrative role demands top-tier communication and meticulous detail. Key Duties: Drive new client onboarding: input CRM data, manage docs, set up reports, and update contacts. Oversee cash flow documentation, resolving investor queries swiftly. Partner with third-party admins for subscriptions, redemptions, AML/KYC. Collaborate with Investor Relations, Treasury, Legal, and Accounting to update wires, signatories, and transfers. Ensure prompt cash processing and deliver rapid responses to investor inquiries on fund admin, tax, and compliance. Qualifications: 2-3 years in investment firm client support. Stellar communication and organization. CRM/Microsoft Office savvy. Perks: Awesome benefits, great 401k match, hybrid flexibility, and work-life harmony! BONUS plus Base! <br> The best way to apply is to email a resume to Joe.faradie @ roberthalf com connect with me on linkedin!!!
We are looking for an experienced Senior Accountant to join our team in Arlington, Texas. In this long-term contract position, you will play a key role in managing financial reporting, overseeing general ledger activities, and ensuring compliance with accounting standards. The ideal candidate will have strong analytical skills and a proven ability to handle complex accounting tasks with precision and efficiency.<br><br>Responsibilities:<br>• Prepare and analyze monthly, quarterly, and annual financial statements to ensure accurate reporting.<br>• Lead the month-end and year-end closing processes, including journal entries, accruals, and account reconciliations.<br>• Oversee and refine general ledger operations to maintain accuracy and timeliness.<br>• Review accounts payable and receivable transactions, ensuring proper documentation and resolving discrepancies.<br>• Support budgeting and forecasting efforts by preparing financial reports and analyzing variances.<br>• Assist with tax filings, sales tax reporting, and ensuring compliance with accounting regulations.<br>• Identify and implement process improvements to streamline accounting workflows.<br>• Collaborate with cross-functional teams such as HR, procurement, and operations to ensure accurate financial data.<br>• Provide training and mentorship to entry-level accounting staff to enhance team performance.<br>• Maintain up-to-date knowledge of accounting standards to ensure compliance.
<p>We are looking for an experienced Sr. Accountant to join our team in Garland, Texas, on a contract to permanent basis. This role requires someone with strong attention to detail, excellent technical accounting skills, and the ability to lead and mentor team members. The ideal candidate will have expertise in multi-state sales and use tax, as well as proficiency with NetSuite and Avalara systems.</p><p>This is a contract-to-hire position.</p><p>100% ONSITE. 5 days a week in the office in Garland, Texas.</p><p><br></p><p><strong><u>Contract-to-Hire Senior Accountant:</u></strong></p><p>Responsibilities:</p><p>• Oversee and reconcile monthly sales and use tax data, ensuring accuracy between NetSuite and Avalara systems.</p><p>• Supervise accounts payable staff, providing guidance and support to enhance team performance.</p><p>• Manage daily and monthly credit card reconciliations, ensuring all receipts are collected and accounted for.</p><p>• Process checks, wire payments, and positive pay uploads, while resolving exceptions as needed.</p><p>• Perform inventory receipt adjustments and monitor inventory balances to ensure smooth transfers between warehouses.</p><p>• Approve non-PO invoices and ensure vendors are correctly flagged for 1099 reporting within NetSuite.</p><p>• Prepare and process yearly 1099 forms, verifying vendor compliance with W-9 requirements.</p><p>• Handle credit card refunds and check reissues, ensuring timely and accurate processing.</p><p>• Conduct month-end close activities, including journal entries and general ledger account reconciliations.</p><p>• Provide training and mentorship to entry-level accounting staff, fostering growth and teamwork.</p>
<p>We are looking for a highly skilled Senior Full-Stack Engineer to join our team in Plano / Frisco, Texas. This role involves designing and building innovative web and mobile applications, focusing on delivering scalable and efficient solutions. The ideal candidate will have extensive experience in full-stack development and a deep understanding of modern technologies, including e-commerce platforms and cloud-native systems.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain robust full-stack applications for web and mobile platforms with JacaScript, React or React Native, Node, Python and PHP (OOP).</p><p>• Design scalable APIs, microservices, and event-driven systems to ensure optimal performance.</p><p>• Collaborate with Agile/Scrum teams to create high-quality, user-centric software solutions.</p><p>• Optimize and integrate data layers, tag management systems, and analytics platforms.</p><p>• Implement and enhance e-commerce solutions using Salesforce Commerce Cloud or similar frameworks.</p><p>• Set up and maintain CI/CD pipelines to streamline deployment processes.</p><p>• Leverage Cloudflare Workers to improve edge computing and system performance.</p><p>• Conduct thorough code reviews and provide mentorship to entry-level developers.</p><p>• Establish and enforce technical best practices across the team.</p><p>• Stay updated on emerging technologies and apply them to improve development processes.</p>
<p>We are looking for a skilled Audit Senior to join our services team in North Dallas, Texas. In this role, you will oversee audit processes, ensure compliance, and deliver thorough financial reporting across various industries. This position offers the opportunity to collaborate with clients, lead audit engagements, and contribute to enhancing operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Review and evaluate audit documentation, workpapers, and reports prepared by entry-level auditors to ensure accuracy.</p><p>• Support external auditors by providing necessary assistance and information.</p><p>• Build and maintain strong relationships with clients, colleagues, and partners through effective communication and networking.</p><p>• Offer strategic guidance and support to audit management and team members to improve processes.</p><p>• Identify unique issues during audits and develop solutions to address them efficiently.</p><p>• Take ownership of specific sections within audit programs and drive them to completion.</p><p>• Engage in ongoing development activities and attend training sessions to stay updated on industry practices.</p><p>• Conduct comprehensive financial audits and reporting for clients across diverse sectors, including private and not-for-profit organizations.</p><p>• Prepare detailed written reports with recommendations aimed at improving operations and identifying cost savings.</p><p>• Manage on-site audit engagements and ensure all processes align with established audit methodologies.</p>
We are looking for a dedicated Office Services Associate to join our team on a contract basis in Dallas, Texas. This role focuses on delivering essential back-office support, including reprographics, mail services, hospitality, and reception duties, while ensuring high-quality service in both physical and digital environments. The ideal candidate will thrive in a fast-paced setting and possess excellent customer service skills to maintain strong client relationships.<br><br>Responsibilities:<br>• Manage reprographics and mail services tasks, ensuring timely and accurate completion of work.<br>• Follow established procedures for job intake, prioritization, and execution to meet client deadlines.<br>• Troubleshoot basic equipment issues and perform routine maintenance, including loading paper and toner supplies.<br>• Maintain detailed logs of completed tasks and ensure job tickets are properly documented.<br>• Conduct quality assurance checks on your own work and the work of others to uphold service standards.<br>• Communicate effectively with supervisors and clients to address and resolve deadline or job-related concerns.<br>• Adhere to company and client site policies while using equipment and supplies in a cost-effective manner.<br>• Lift and transport items weighing up to 50 pounds as required.<br>• Collaborate with team members and contribute to a positive and productive work environment.<br>• Provide support for hospitality, reception, and other service lines as needed.
