We are looking for an ERP Product Lead to oversee the strategic direction and operational execution of our ERP systems. This role requires a highly motivated individual who excels in managing complex projects, driving system optimization, and delivering solutions that align with business objectives. The ideal candidate will bring a strong technical background and leadership skills to ensure the successful implementation and integration of ERP platforms.<br><br>Responsibilities:<br>• Lead all phases of ERP-related projects, including planning, execution, and post-implementation support.<br>• Serve as the primary owner of construction ERP systems, such as NetSuite and Viewpoint Vista, ensuring they meet organizational requirements.<br>• Manage the integration of new ERP modules and third-party applications while customizing existing functionalities.<br>• Collaborate with stakeholders to gather requirements, manage expectations, and deliver solutions that align with business goals.<br>• Identify opportunities to enhance workflows and leverage ERP capabilities to improve efficiency and data accuracy.<br>• Develop and maintain comprehensive documentation for ERP processes and configurations.<br>• Provide training and support to end-users to ensure optimal adoption and utilization of ERP systems.<br>• Monitor system performance and troubleshoot issues to maintain seamless operations.<br>• Stay updated on industry trends and emerging technologies to recommend improvements and upgrades.
<p>We are looking for a skilled Wireless Telecommunications/Mobile Device Analyst to join our team in Bonita Springs, Florida. This role focuses on managing mobile devices, providing end-user support, and analyzing telecommunications usage and billing. The ideal candidate will also oversee mobile application distribution and ensure the creation and maintenance of technical documentation. This is a long-term contract position, offering an excellent opportunity to work in the rental and leasing services industry.</p><p><br></p><p>Responsibilities:</p><p>• Configure and manage the AirWatch console to support mobile devices effectively.</p><p>• Address and resolve escalated incidents and tickets related to AirWatch and mobile issues from the Service Desk.</p><p>• Handle end-user service requests and incidents through the ServiceNow workflow while adhering to service level agreements.</p><p>• Oversee the procurement and distribution of mobile devices and accessories for employees.</p><p>• Manage mobile devices by enrolling them in the mobile management system, enforcing compliance, and handling application management.</p><p>• Troubleshoot and resolve technical and business issues related to mobile and wireless telecommunications.</p><p>• Collaborate with U.S. and Canadian wireless carriers to address and resolve cellular connectivity challenges.</p><p>• Conduct monthly audits of mobile services, including international travel, zero usage, and high data usage cases.</p><p>• Develop and maintain reports analyzing monthly mobile usage and trends.</p><p>• Create and update knowledge-based documentation for both internal and end-user purposes.</p>
