<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p>The Help Desk Level 2 professional serves as a technical escalation point for resolving moderate to complex IT support issues that cannot be solved by Level 1 support. This role provides hands-on troubleshooting, system administration support, and contributes to the efficiency of the IT support operation. The Level 2 analyst also helps develop and document procedures, mentors Level 1 staff, and ensures high standards of customer service and problem resolution.</p><p>Key Responsibilities:</p><ul><li>Respond promptly to escalated service requests and incidents via phone, email, ticketing system, or in person.</li><li>Diagnose, research, and resolve complex software, hardware, and networking issues, ensuring minimal downtime for end-users.</li><li>Administer user accounts, permissions, and security groups in Active Directory or other corporate systems.</li><li>Support and maintain desktops, laptops, mobile devices, and peripheral equipment including installation, configuration, upgrades, and troubleshooting.</li><li>Escalate unresolved issues to Level 3 or specialized engineering teams when necessary and follow through to resolution.</li><li>Participate in the deployment, setup, and support of new technologies, applications, and hardware (e.g., OS upgrades, software rollouts, hardware replacements).</li><li>Maintain detailed records of work performed in the IT ticketing system and contribute to the knowledge base.</li><li>Create and update technical documentation and user guides as needed.</li><li>Provide training, guidance, and mentorship to Level 1 helpdesk staff.</li><li>Monitor and report on recurring technical issues to identify trends and suggest improvements.</li></ul><p><br></p>
<p>We’re looking for a talented Network Engineer to design, implement, and enhance our network infrastructure. You’ll architect scalable, secure solutions and troubleshoot advanced network challenges to ensure seamless connectivity. If you’re driven by innovation and excel at building robust networks, this is your opportunity to shine!</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and deploy network architectures, including LAN, WAN, and wireless systems.</li><li>Configure and optimize routers, switches, load balancers, and firewalls for performance.</li><li>Troubleshoot complex network issues using diagnostic tools (e.g., Wireshark, NetFlow).</li><li>Implement security measures, including encryption, segmentation, and threat mitigation.</li><li>Collaborate with cross-functional teams to support application and cloud integration.</li><li>Conduct capacity planning and recommend upgrades to meet future demands.</li><li>Document designs, configurations, and procedures for operational continuity.</li></ul><p><br></p>
<p>We are looking for an experienced Operations Coordinator to help at our world corporate headquarter. This long-term contract role is based in West Palm Beach, Florida, and focuses on ensuring smooth operations, accurate financial reporting, and compliance across insurance-related activities. The ideal candidate will excel in cross-functional collaboration and demonstrate expertise in financial coordination and accounting practices.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with project management teams to manage procurement activities, including purchase order creation and requisition processing.</p><p>• Execute month-end accruals and track insurance expenses to support precise financial reporting.</p><p>• Ensure compliance with accounting standards and company policies by working closely with the accounting team.</p><p>• Maintain and update master data to uphold accuracy across organizational systems.</p><p>• Coordinate with finance, project managers, and site personnel to prepare and distribute memos required under financing agreements.</p><p>• Facilitate the executive signature process for critical documentation and approvals.</p><p>• Organize financial data and oversee insurance tracking systems for streamlined operations.</p><p>• Monitor and validate insurance-related cost flows to ensure accuracy and compliance.</p><p>• Provide detailed cost analysis and financial support to insurance providers and stakeholders.</p>
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
We are looking for a dedicated and detail-oriented Test Center Administrator to join our team in Miami, Florida. This contract position offers flexibility with part-time hours, requiring availability to work varied shifts Monday through Saturday, including Saturdays as mandatory, and occasional evenings. The role involves ensuring a secure and attentive testing environment while providing excellent customer service to examinees.<br><br>Responsibilities:<br>• Welcome candidates to the test center and confirm their identification prior to testing.<br>• Conduct security procedures, including wanding and fingerprint scanning, to maintain a safe environment.<br>• Monitor examinees throughout the testing process to ensure compliance with test center guidelines.<br>• Address candidate concerns promptly and courteously, ensuring a smooth testing experience.<br>• Maintain and safeguard test center materials and equipment to prevent misconduct or breaches.<br>• Prepare detailed reports on incidents or irregularities during testing sessions.<br>• Assist with the setup and maintenance of computer equipment and testing spaces.<br>• Ensure adherence to company policies and procedures while representing the organization's values.<br>• Support flexible scheduling needs based on operational requirements, including shifts and hours.<br>• Perform clerical duties such as scanning documents and answering inbound calls.
We are looking for an experienced IT Systems Administrator-Level 3 to join our team on a long-term contract basis in Juno Beach, Florida. In this role, you will manage and optimize enterprise IT infrastructure, ensuring operational efficiency, robust cybersecurity measures, and compliance with industry standards. The ideal candidate will bring advanced expertise in system architecture, cloud technology, virtualization platforms, and infrastructure security.<br><br>Responsibilities:<br>• Manage the installation, configuration, and maintenance of computing infrastructure, including operating systems and middleware products, across various platforms.<br>• Evaluate, implement, and adjust software parameters and solutions to optimize system performance.<br>• Develop and enforce cybersecurity measures to safeguard enterprise IT environments and ensure compliance with regulations.<br>• Oversee enterprise Active Directory environments, virtualization platforms, and network infrastructure.<br>• Lead IT infrastructure projects such as data center operations, cloud migrations, and automation initiatives.<br>• Collaborate with monitoring engineers to enhance issue prediction, detection, and automated response systems.<br>• Drive continuous improvement in system reliability through root cause analysis and problem management.<br>• Ensure timely delivery of PC hardware and software asset management processes and IT audit requirements.<br>• Maintain compliance with workstation patching and vulnerability reduction efforts.<br>• Utilize IT governance frameworks to establish policies and procedures that align with best practices and industry standards.
<p>We are looking for a motivated and detail-oriented Junior System Administrator to join our IT team. The ideal candidate will have hands-on experience with Azure, Group Policy, and Exchange. As a Junior System Administrator, you will assist in the management and maintenance of our IT infrastructure, ensuring the reliability and performance of our systems.</p><p> </p><ul><li>Assist in the administration and maintenance of Azure cloud services.</li><li>Manage and configure Group Policies to enforce security settings and streamline user experience.</li><li>Support and maintain Microsoft Exchange environments, including mailbox creation, maintenance, and troubleshooting.</li><li>Monitor system performance and troubleshoot issues to ensure optimal operation.</li><li>Implement and maintain security measures to protect data and systems.</li><li>Perform routine maintenance tasks, such as updates, patches, and backups.</li><li>Assist in the documentation of IT procedures and configurations.</li><li>Provide technical support to end-users and resolve helpdesk tickets in a timely manner.</li><li>Collaborate with senior IT staff on projects and initiatives to improve system performance and security.</li><li>Stay updated with the latest industry trends and best practices in system administration.</li></ul><p><br></p>
