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67 results for Help Desk Support Manager in Fort Lauderdale, FL

Membership Experience Manager (2 days Remote/3 in-office)
  • Miami, FL
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p>Opening for a Customer Relationship Manager- Member Experience at company in Blue Lagoon area. This is a customer service oriented role, providing exceptional service specifically for owners of a nationwide business chain. And addresses their inquiries directing them to the resources for operational needs, ensuring a seamless experience. The Manager is hands-on, leading a team and initiatives. This position offers an opportunity to work in a fast-paced environment while contributing to the success of a multi-billion dollar service business.</p><p> </p><p>Location: Blue Lagoon</p><p>Schedule: <strong>2 days Remote & 3 In-office </strong>(after 90 day training period)</p><p>Hours: Mon-Fri 8:30-5:00</p><p> </p><p>Salary: $80,000-$90,000</p><p>Bonus: up to 15%</p><p>Benefits: majority of Medical paid for Employee; generous Holidays (10days) and Paid PTO (18 days), 401k and other Insurances available. Free Parking for when in-office.</p><p> </p><p><strong>Company and Role Overview:</strong> This reputable organization is an entity under a corporate umbrella to a well-known nationwide chain. This role is ideal for a professional with Call Center or Customer Support experience maintaining business relationships and stellar service, and Managing a team. </p><p> </p><p><strong>Keys to this Role: </strong></p><p>5 yrs of Call Center experience; with Supervisory/Lead of small team</p><p>Service Provider Industry (Quick Service Restaurant, most ideal)</p><p>Customer Support focused (this is not sales)</p><p>Bachelor's degree in Business Administration or any related field</p><p>Proficiency with English oral and written skills</p><p> </p><p><strong>Member Experience Manager, </strong>Oversees the departments day-to-day responsibilities while also performing the functions hands-on. Responds promptly to franchisee owner inquiries via phone, email, and other communication channels; Instructs members on website resources regarding, equipment and/or repairs, supplier relations, employee applications and other inquiries; Provides detailed information about available services and offerings to franchisees. Onboards new franchise owners by facilitating a virtual overview of the on-line support services available.</p><p><br></p><p>Manages, handles and troubleshoots escalated or special needs efficiently, assisting team with problem solving; Follows up on unresolved issues to guarantee timely solutions; Collaborates with various departments to ensure franchisee needs are met effectively; Ensures department records of interactions are maintained according to compliance.</p><p><br></p><p>Oversees 5-7 staff, monitoring individual employee performance targets and department productivity to meet overall goals; Coordinates activities, rolls-out new or seasonal initiatives, provides continuous guidance on tools and training, identifies opportunities on efficiencies; engaging team focus on best class customer service for member experience.</p><p><br></p><p>Serves as the primary contact for department, corresponding and responding to information requests from managers and executive leadership; updates a reference log for on-going data requested or special initiatives to expedite response time; creates reports and presentations for internal business review.</p>
  • 2025-11-23T18:48:56Z
Device Support Specialist
  • Coral Springs, FL
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a Device Support Specialist to join our team in Coral Springs, Florida. In this role, you will serve as the primary contact for technical support, assisting customers with hardware-related inquiries and troubleshooting. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving. This is a contract-to-permanent position offering an exciting opportunity to work with innovative technologies and collaborate across multiple teams.<br><br>Responsibilities:<br>• Provide technical assistance to customers, addressing inquiries and offering solutions for hardware-related issues.<br>• Assist customers with the installation, configuration, and operation of devices, ensuring optimal performance.<br>• Document customer interactions, track support cases, and ensure timely resolution of issues.<br>• Coordinate the replacement, shipping, and receiving of device components as necessary.<br>• Perform basic testing and functionality checks on returned hardware to identify potential defects.<br>• Update and maintain accurate records in support ticket systems and technical documentation.<br>• Collaborate with engineering teams to conduct product testing and provide feedback for improvements.<br>• Work closely with operations and product management teams to align support efforts with business objectives.<br>• Deliver exceptional customer service by addressing concerns with clarity and professionalism.
  • 2025-12-12T14:18:38Z
Accounting Manager
  • Boca Raton, FL
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p><strong>Manager, Accounting Operations & Reporting</strong></p><p><strong>Lead Accounting Operations and Elevate Financial Systems</strong></p><p>We’re looking for an experienced and forward-thinking <strong>Manager of Accounting Operations & Reporting</strong> to help shape the future of our finance function. This role blends hands-on accounting leadership with systems expertise, offering the opportunity to modernize our financial infrastructure while ensuring accuracy, compliance, and meaningful insights for organizational decision-makers.</p><p>In this position, you will partner closely with both Finance and IT to guide the implementation and optimization of our ERP system. Your work will directly strengthen the reliability of our financial information and enhance how our team's access, interpret, and utilize data.</p><p><br></p><p>As the <strong>Manager, Accounting Operations & Reporting</strong>, you will take ownership of monthly reporting processes, support budgeting and forecasting activities, and serve as a key leader in our ERP transition. You will help establish efficient workflows, maintain high-quality financial data, and provide clear reporting that supports strategic planning.</p><ul><li>Create, Prepare comprehensive financial statements and detailed variance analyses.</li><li>Hands on month end close procedures and daily accounting operations</li><li>Develop internal reporting packages and executive-level summaries to support organizational planning.</li><li>Partner with senior leadership to refine annual and mid-year financial projections.</li><li>Contribute to the design and enhancement of department-level and company-wide budgets.</li><li>Work cross-functionally to ensure transactions and data flow accurately into the general ledger.</li><li>Assist with audit preparation and maintain documentation needed for compliance reviews.</li><li>Oversee ERP setup, data conversion, system testing, and end-user training.</li><li>Coordinate with implementation partners to align system configuration with business needs.</li><li>Identify opportunities to streamline processes, automate tasks, and strengthen internal controls.</li><li>Maintain system documentation and provide ongoing support after deployment.</li></ul><p><br></p>
  • 2025-12-05T22:33:57Z
Customer Success Manager
  • Miami, FL
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>The Customer Success Representative (CSR) ensures accurate and timely responses to high volume inquiries. The CSR provides positive customer experience. This role is responsible for managing daily operations, optimizing workflows, and maintaining service-level standards.</p><p>Key responsibilities include supervising and coaching team members, monitoring ticket queues, and ensuring timely resolution using ticketing systems such as Zendesk, Jira, or similar platforms. The ideal candidate will have strong experience analyzing performance metrics, preparing reports, identifying trends, and implementing improvements to enhance efficiency and customer satisfaction. This role requires excellent communication skills, a data-driven mindset, and the ability to foster a collaborative, customer-focused team culture.</p><p><br></p><p><strong>THIS IS AN ONSITE, FULL TIME OPPORTUNITY IN BRICKELL. </strong></p><p><br></p><p><strong>Key Performance Indicators (KPIs):</strong></p><ul><li><strong>First Response Time (FRT):</strong> Average time for initial response to customer inquiries.</li><li><strong>Average Resolution Time (ART):</strong> Time to fully resolve a ticket or case.</li><li><strong>Customer Satisfaction Score (CSAT):</strong> Ratings collected post-interaction.</li><li><strong>Net Promoter Score (NPS):</strong> Customer likelihood to recommend.</li><li><strong>Ticket Volume & Backlog:</strong> Number of incoming tickets and outstanding unresolved cases.</li><li><strong>Agent Utilization & Productivity:</strong> Tickets solved per representative, adherence to schedules, and workload balance.</li><li><strong>Quality Assurance (QA) Scores:</strong> Evaluations of customer interactions for accuracy, tone, and completeness.</li><li><strong>Escalation Rate:</strong> Percentage of tickets requiring advanced support or management involvement.</li><li><strong>Service Level Agreement (SLA) Compliance:</strong> Percentage of tickets resolved within defined timeframes.</li><li><strong>Customer Retention or Churn Indicators:</strong> Trends showing repeat issues or dissatisfaction patterns.</li></ul><p>If you'd like, I can format it as a formal posting, shorten it for a resume, or tailor the KPIs to a specific industry.</p><p>Qualified and interested candidates, please APPLY and reach out to STEFANIE FURNISS 786-897-7903</p>
  • 2025-11-26T15:18:42Z
Financial Reporting Manager
  • Miami Lakes, FL
  • onsite
  • Temporary
  • 31.66 - 36.66 USD / Hourly
  • We are looking for an experienced Financial Reporting Manager to join our team on a long-term contract basis in Miami Lakes, Florida. This role is ideal for someone with a keen eye for detail, a strong background in financial reporting, and a preference for working in a dynamic environment. You will play a pivotal role in overseeing critical processes and ensuring compliance with industry standards while collaborating closely with organizational leadership.<br><br>Responsibilities:<br>• Prepare and review comprehensive financial reports, including SEC filings and annual financial statements.<br>• Ensure accuracy and compliance in all financial reporting, adhering to relevant regulations and standards.<br>• Analyze and report on earnings per share (EPS) data to provide insights and support decision-making.<br>• Collaborate with leadership to streamline financial reporting processes and improve efficiencies.<br>• Monitor and manage financial reporting schedules to ensure timely delivery.<br>• Assist in implementing best practices for reporting procedures and maintaining data integrity.<br>• Utilize tools such as Workday to support reporting tasks, ensuring smooth operations.<br>• Provide expertise in financial reporting to support organizational goals and objectives.<br>• Conduct thorough reviews of data and documentation to ensure precision and quality.<br>• Act as a point of contact for inquiries related to financial reporting and compliance.
  • 2025-12-04T14:38:38Z
Administrative Assistant
  • Aventura, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>We are seeking a <strong>tech-savvy Administrative Assistant</strong> to join our team in Miami, Florida. This role offers the opportunity to support essential office operations while working closely with a technician in a fast-paced, technology-focused environment. The ideal candidate will combine strong administrative skills with a solid technical background, playing a key role in ensuring smooth workflows and effective communication with clients.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Assist with data recovery services, including handling and documenting client devices accurately.</li><li>Maintain communication with clients regarding technical service updates and inquiries.</li><li>Oversee daily office operations, ensuring efficient workflow in a tech-focused environment.</li><li>Perform data entry and management of technical records, ensuring accuracy and attention to detail.</li><li>Coordinate shipping and return of computers, storage devices, and other technical equipment.</li><li>Support the technician with basic IT tasks, troubleshooting, and system organization.</li></ul><p><br></p>
  • 2025-12-09T17:08:36Z
Desktop Support Analyst
  • Miami Lakes, FL
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
  • 2025-12-04T14:04:01Z
Human Resources (HR) Manager
  • Miami, FL
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for an experienced and proactive HR Manager to join our team in Miami, Florida. This role focuses on employee relations, policy development, and ensuring compliance with labor laws and HR best practices. As a Contract to permanent position, it offers the opportunity to contribute to a positive and inclusive workplace while collaborating with leadership to address complex personnel matters.<br><br>Responsibilities:<br>• Investigate employee complaints, grievances, and policy violations with fairness and adherence to legal standards.<br>• Provide coaching and guidance to managers on performance management, disciplinary actions, and workplace conduct.<br>• Develop and implement HR policies to align with company goals and ensure compliance with employment regulations.<br>• Foster a collaborative and inclusive work culture by creating strategies that enhance employee engagement.<br>• Oversee onboarding processes to ensure new team members are integrated effectively into the organization.<br>• Manage HR systems and ensure that employee records are accurate and up-to-date.<br>• Handle benefit administration, including enrollment and communication of employee benefits.<br>• Collaborate with leadership to address complex employee relations issues and provide strategic HR solutions.<br>• Monitor and analyze HR metrics to identify trends and make recommendations for improvement.<br>• Ensure compliance with all federal, state, and local labor laws and regulations.
  • 2025-12-05T17:48:45Z
Administrative Assistant
  • North Miami, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Robert Half is seeking a highly organized and detail-oriented Administrative Assistant to support one of our premier clients. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and enjoys providing exceptional administrative support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage daily administrative tasks, including scheduling, filing, and correspondence</li><li>Assist with preparing reports, presentations, and internal documentation</li><li>Coordinate meetings, calls, and calendar management</li><li>Communicate with clients and internal stakeholders in both English and Spanish</li><li>Maintain accurate records and support office operations as needed</li><li>Handle general office duties and assist team members as required</li></ul><p><br></p>
  • 2025-12-11T19:38:38Z
Inventory Analyst
  • Opa Locka, FL
  • onsite
  • Permanent
  • 54000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Inventory Analyst to join our team in Opa Locka, Florida. The ideal candidate will excel at managing inventory processes, analyzing data for accuracy, and ensuring the efficient flow of goods and materials. This role requires strong organizational skills, technical expertise, and the ability to collaborate with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze inventory levels to ensure optimal stock availability and minimize excess.</p><p>• Conduct and oversee annual physical inventory counts to ensure accuracy and compliance.</p><p>• Utilize inventory management systems, including SAP, to track and maintain data integrity.</p><p>• Collaborate with purchasing and logistics teams to address discrepancies and improve processes.</p><p>• Research and resolve inventory-related issues, ensuring timely and effective solutions.</p><p>• Support operational needs by providing technical assistance for inventory systems and tools.</p><p>• Communicate with clients and internal teams to address inquiries and provide updates on inventory status.</p><p>• Ensure accurate reporting and documentation of inventory activities and findings.</p><p>• Assist in the development and implementation of strategies to improve inventory accuracy and efficiency.</p><p><br></p><p><strong>QUALIFIED AND INTERESTED CANDIDATES PLEASE APPLY AND REACH OUT TO STEFANIE FURNISS 786-897-7903 </strong></p>
  • 2025-11-13T14:58:44Z
Director of Operations for Property Mgmt
  • Coral Gables, FL
  • onsite
  • Permanent
  • 110000.00 - 130000.00 USD / Yearly
  • <p>We are looking for an experienced Property Management professional to create a standardized operations procedure for a growing portfolio in the Multi-family Residential space. This person would be in charge of development and implementation of the company’s policies and procedures and will work closely with the Operations team and the President and on-site staff to meet the properties financial and budgeted goals as operational objectives. Supervises associates and maintenance of properties within assigned portfolio. Conducts regular visits to properties within their portfolio to assess areas of development & capital expenditures, including periodic inspections of vacant units. The ideal candidate has worked in the Multi-Family Residential industry and has extensive knowledge of Apartment rentals in Florida and how to keep renewals ang occupancy at optimization.</p><p><br></p><p><strong>THIS IS AN ONSITE ROLE IN OUR CORPORATE OFFICE IN CORAL GABLES </strong></p><p><br></p><p>Bonus points for candidates that have experience in Yardi software, and have used affiliated platforms such as Rent Cafe, or related applications.</p><p><br></p><p>Experience: Minimum of 5 or more years’ experience as a Property Manager in a multi-family environment and at least 3 years’ experience as a Regional Manager in the multi-family industry is required. Proficient with computers (Word and Excel), YARDI, Internet, and other relevant applications are required. A high school diploma or equivalent is required. CAM, ARM or CCRM designations are a plus as is a college degree. Experience with affordable housing, Low-Income Tax Credit</p><p><br></p><p>• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</p><p>• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.</p><p>• Ability to write routine reports and correspondence.</p><p>• Ability to speak effectively before groups of customers or employees of organization.</p><p>• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.</p><p>• Ability to deal with problems involving several concrete variables in standardized situations.</p><p>• Ability to interact well with co-workers, supervisors, prospects, residents, vendors, contractors, and the public in a professional and pleasant manner.</p><p>• Above average organizational and verbal skills.</p><p>• Strong customer service skills.</p><p>• Possess leadership skills.</p><p>• Ability to work in a fast-paced environment</p><p><br></p><p><strong>QUALIFIED AND INTERESTED CANDIDATES PLEASE APPLY TO THE POST AND REACH OUT TO STEFANIE FURNISS at 786-897-7903 </strong></p>
  • 2025-12-12T08:27:51Z
Property Accountant
  • West Palm Beach, FL
  • onsite
  • Permanent
  • 60000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a skilled Property Accountant to join our client's team in West Palm Beach, Florida. In this role, you will oversee financial operations and reporting for real estate properties, ensuring accuracy and compliance with accounting standards. You will play a key role in analyzing financial data, preparing reports, and collaborating with clients and team members to support effective financial management.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable and accounts receivable processes, ensuring accurate tracking and timely recording.</p><p>• Prepare and maintain comprehensive financial reports, including balance sheets, profit and loss statements, cash flow statements, and general ledgers.</p><p>• Conduct monthly reconciliations for bank accounts, credit cards, and balance sheets, providing detailed summaries.</p><p>• Analyze financial statements to identify trends and provide insights to management.</p><p>• Collaborate with clients and internal teams during regular meetings to address accounting needs and ensure smooth communication.</p><p>• Assist in year-end tax filings, audit preparations, and compliance reviews.</p><p>• Develop and update standard operating procedures (SOPs) for clients, recommending improvements when necessary.</p><p>• Ensure ethical handling of financial transactions and adherence to organizational standards.</p><p>• Build and maintain positive relationships with clients and team members, fostering effective collaboration.</p>
  • 2025-12-04T16:19:22Z
Administrative Assistant
  • Miami, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p><strong>Robert Half is seeking a Bilingual Administrative Assistant (English/Spanish) to support one of our clients with day-to-day office operations. We are looking for a detail-oriented, organized, and proactive professional who can thrive in a fast-paced environment.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide administrative and clerical support to management and staff</li><li>Handle incoming calls, emails, and inquiries in both English and Spanish</li><li>Prepare, edit, and maintain documents, reports, and spreadsheets</li><li>Schedule meetings, coordinate calendars, and assist with logistics</li><li>Perform data entry and maintain accurate records and filing systems</li><li>Assist with office operations, supply management, and general support tasks</li><li>Communicate with internal teams and external partners as needed</li></ul><p><br></p>
  • 2025-12-08T16:14:10Z
Training Analyst I
  • Miami, FL
  • onsite
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • <p>Position Overview</p><p>We are seeking a Training Analyst I to support the design, development, and delivery of comprehensive training programs for SAP implementations impacting back-office operations. This role plays a vital part in ensuring employees are prepared to adopt new systems and processes by developing training content, documenting workflows, and facilitating engaging learning experiences. The ideal candidate brings strong instructional design capability, experience in customer service environments, and the ability to collaborate closely with SMEs and cross-functional teams.</p><p>This is an onsite position with occasional travel within the service area.</p><p>Key Responsibilities</p><p>Training Design & Development</p><ul><li>Support the creation, development, and delivery of training materials for SAP-related changes impacting back-office users.</li><li>Collaborate with Subject Matter Experts (SMEs) to ensure content accuracy, completeness, and alignment with operational requirements.</li><li>Develop a variety of training modalities including eLearning modules, videos, simulations, job aids, and instructor-led content.</li><li>Facilitate virtual or in-person instructor-led training sessions for end users affected by SAP implementations.</li><li>Develop and maintain process documentation, workflows, and system procedures to support sustainability and ongoing reference.</li></ul><p>Collaboration & Stakeholder Engagement</p><ul><li>Partner with SMEs, business stakeholders, and internal training team members to gather requirements and validate training strategies.</li><li>Ensure consistency, quality, and alignment across all training deliverables.</li><li>Participate in meetings and provide coaching or support to junior analysts as needed.</li><li>Work frequently with Information Management teams to support training readiness and system adoption.</li></ul>
  • 2025-12-09T21:53:52Z
HR Director
  • West Palm Beach, FL
  • onsite
  • Permanent
  • 145000.00 - 165000.00 USD / Yearly
  • <p>We are working with a very fast paced technology industry client looking for an experienced Human Resources Director to lead and oversee all aspects of their HR operations for their West Palm Beach, Florida office. This role will be critical in shaping and executing strategies that align with organizational goals while ensuring compliance with employment laws and regulations. The ideal candidate will bring extensive expertise in HR management as well as experience with M& A Activities and integration of various business units. There is some flexibility with the work setup to be a Hybrid schedule, but it is NOT a fully remote role. </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive HR policies and procedures to align with organizational goals.</p><p>• Ensure compliance with federal, state, and local employment laws and regulations across all HR functions.</p><p>• Provide strategic advice to executive leadership regarding personnel policies and programs.</p><p>• Oversee compensation, benefits, employee relations, and organizational development initiatives.</p><p>• Evaluate and enhance staff development programs to promote growth and organizational effectiveness.</p><p>• Supervise and mentor the HR team to ensure efficient department operations.</p><p>• Establish and maintain HR information systems to support personnel data management.</p><p>• Conduct and analyze exit interviews to identify trends and areas for improvement.</p><p>• Collaborate with department managers to address HR-related challenges and provide guidance.</p><p>• Lead diversity, equity, and inclusion initiatives to create a welcoming and equitable workplace environment.</p>
  • 2025-12-02T19:28:46Z
Administrative Assistant
  • Palm Beach Gardens, FL
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 20.50 USD / Hourly
  • <p>We are looking for a dedicated Wealth Management Administrative Assistant to join our team in Palm Beach Gardens, Florida. This is a Contract-to-permanent position, offering an excellent opportunity to grow within the financial services sector. The ideal candidate will provide exceptional administrative and sales support to ensure smooth operations and excellent client service.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative and clerical support to ensure efficient day-to-day operations.</p><p>• Maintain accurate and up-to-date records using Microsoft Excel and other software tools.</p><p>• Respond to client inquiries promptly and professionally, delivering high-quality customer service.</p><p>• Collaborate with team members to streamline processes and improve overall efficiency.</p><p>• Coordinate and schedule meetings, ensuring all necessary materials are prepared in advance.</p><p>• Monitor accounts and transactions to ensure compliance with regulatory standards.</p><p>• Support direct sales activities by preparing relevant documentation and tracking progress.</p><p>• Handle confidential information with discretion and professionalism.</p><p>• Generate reports and summaries to assist in decision-making and strategy development.</p>
  • 2025-12-10T17:03:47Z
Accounting Manager/Supervisor
  • Riviera Beach, FL
  • onsite
  • Permanent
  • 80000.00 - 95000.00 USD / Yearly
  • We are looking for an experienced Accounting Manager to join our team in Riviera Beach, Florida. This role is essential in overseeing the monthly trial balance preparation and ensuring compliance with both organizational and governmental accounting standards. The ideal candidate will bring strong leadership skills to coordinate accounting staff and maintain accuracy across all financial processes.<br><br>Responsibilities:<br>• Oversee the period-end closing process, ensuring accurate preparation of the monthly trial balance for review and financial statement compilation.<br>• Manage cash flow activities, including bank relations, account setups, wire transfers, and reconciliations, while maintaining detailed records of transactions.<br>• Maintain accurate accounting for construction projects, including assets in progress and those placed into service.<br>• Assist with annual audit preparations, creating schedules and supporting documentation.<br>• Administer tasks related to Property & Casualty Insurance programs, including annual renewals and ongoing management.<br>• Provide backup support for biweekly payroll processing to ensure timely and accurate operations.<br>• Collaborate with the Controller and Director of Finance on various assigned projects and initiatives.<br>• Utilize accounting systems, such as Microsoft Dynamics GP, to streamline processes and ensure compliance with standards.
  • 2025-11-13T19:09:03Z
ERP/CRM Consultant
  • Palm Beach Gardens, FL
  • onsite
  • Permanent
  • 70000.00 - 100000.00 USD / Yearly
  • We are looking for an experienced ERP/CRM Consultant to join our team in Palm Beach Gardens, Florida. In this role, you will provide technical expertise and support for enterprise software systems, ensuring they meet business needs. The ideal candidate will have a strong background in application troubleshooting, user training, and system optimization.<br><br>Responsibilities:<br>• Provide technical support to end-users by diagnosing and resolving application issues efficiently.<br>• Analyze and troubleshoot software malfunctions, escalating complex problems to the software provider and testing solutions before implementation.<br>• Create comprehensive user documentation, including guides and training materials, and conduct training sessions for end-users.<br>• Assist in configuring and customizing ERP/CRM systems to align with organizational requirements and apply updates as needed.<br>• Collaborate with development teams to report bugs, recommend system enhancements, and ensure timely resolution of issues.<br>• Participate in change management processes, including testing new application versions, assisting with implementation, and managing user acceptance testing.<br>• Monitor and document incidents through a ticketing system, ensuring accurate records and implementing preventative measures.<br>• Contribute to merger integration projects by conducting gap analyses, assisting in data conversion, performing system testing, and delivering user training.<br>• Lead efforts to optimize business processes by leveraging the full functionality of ERP/CRM systems and identifying opportunities for improvement.
  • 2025-12-04T13:53:39Z
Director of Marketing
  • West Palm Beach, FL
  • onsite
  • Permanent
  • 130000.00 - 135000.00 USD / Yearly
  • <p>We are seeking a strategic and hands-on Director of Marketing to lead all aspects of our marketing efforts. This senior role will be responsible for developing and executing marketing strategies that drive brand awareness, elevate our industry presence, and support client acquisition across diverse market sectors. The ideal candidate brings a mix of creativity, construction industry insight, and a proven ability to lead cross-functional teams and campaigns.</p><p><br></p><p>Key Responsibilities</p><p>Strategy & Planning</p><p>• Develop and execute a comprehensive annual marketing plan aligned with company goals, including brand strategy, client engagement, and business development support.</p><p>• Conduct market research and competitor analysis to identify trends, positioning opportunities, and new growth segments in commercial construction.</p><p>• Define and track key performance indicators (KPIs) across all marketing activities, ensuring data-driven decision-making.</p><p>Branding & Execution</p><p>• Lead the development and refinement of the brand voice, visual identity, and messaging across all channels and materials.</p><p>• Manage all content creation including project case studies, brochures, proposal graphics, and website updates.</p><p>• Ensure consistent and high-quality messaging in presentations, and marketing collateral.</p><p>• Oversee social media strategy, PR initiatives, email campaigns, and trade publication presence to increase visibility in target markets.</p><p>• Manage photography, videography, and documentation of completed projects and construction milestones.</p><p>Digital & Technology</p><p>• Oversee website management and optimization, including SEO, project pages, and analytics.</p><p>• Lead the implementation and use of marketing technologies, CRM tools (e.g., Salesforce, Wrike), and automation platforms to enhance outreach and reporting.</p><p>• Maintain digital asset libraries and ensure up-to-date content across all platforms.</p><p>Leadership & Collaboration</p><p>• Manage and mentor a marketing team and external creative partners (agencies, photographers, writers).</p><p>• Work closely with Business Development, Estimating, and Operations teams to develop marketing strategies that support sales efforts.</p><p>• Coordinate with HR and Recruiting to support employer branding, career fair materials, and talent acquisition efforts.</p><p>• Represent the company at industry events, trade shows, and award submissions.</p><p><br></p><p>Required Skills and Qualifications</p><p>• Bachelor’s degree in Marketing, Communications, Journalism, Business, or a related field (Master’s preferred).</p><p>• 8+ years of marketing experience, with at least 3–5 years in a senior leadership role, preferably within the AEC (Architecture, Engineering, Construction) industry.</p><p>• Proven track record of building and managing marketing teams and delivering measurable business results.</p><p>• Strong knowledge of the construction project lifecycle and the client decision-making process.</p><p>• Excellent writing, editing, and visual communication skills tailored for both internal and external stakeholders.</p><p>• Proficiency in Adobe Creative Suite, WordPress, CRM systems (e.g., Salesforce, Wrike), and Google Analytics.</p><p>• Deep understanding of digital marketing, brand management, and content strategy.</p><p><br></p>
  • 2025-12-10T14:15:11Z
Staff Accountant
  • Miami, FL
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a detail-oriented Staff Accountant to join our team in Miami, Florida. This Contract to permanent position offers an exciting opportunity to work on diverse accounting tasks, including financial reporting, budgeting, and account reconciliation. The ideal candidate will have strong expertise in accounting systems and processes, with a focus on accuracy and efficiency.<br><br>Responsibilities:<br>• Oversee daily accounting and bookkeeping tasks using QuickBooks Enterprise and QuickBooks Online.<br>• Perform monthly reconciliations for operating accounts and trust accounts, ensuring accuracy and compliance.<br>• Create budgets and forecasts, evaluating quarterly and annual cash flow needs.<br>• Manage accounts receivable and accounts payable processes, including deposits and tax payments.<br>• Facilitate domestic and international wire transfers and handle cash management operations.<br>• Prepare detailed financial statements and reconcile them with external accountants.<br>• Generate annual client reports detailing incoming and outgoing transactions.<br>• Develop internal management reports to support business decision-making.<br>• Maintain vendor and banking relationships, including insurance management.<br>• Review and process payments while ensuring accuracy of transactions across multiple accounts.
  • 2025-12-04T15:08:40Z
Database Administrator
  • Miami, FL
  • onsite
  • Permanent
  • 125000.00 - 130000.00 USD / Yearly
  • We are looking for a skilled Database Administrator to oversee and optimize our enterprise data systems in Miami, Florida. This role involves managing database integrity, ensuring seamless integration across platforms, and supporting the organization's efficiency and growth through data-driven solutions. The ideal candidate will have expertise in Microsoft Dynamics GP and a strong background in SQL Server database administration.<br><br>Responsibilities:<br>• Lead efforts to ensure data integrity, reporting accuracy, and mobility across the organization, recommending and implementing data-driven solutions.<br>• Develop and maintain integration points between Microsoft Dynamics GP and other systems using custom stored procedures and integration software.<br>• Manage peripheral hardware and software integrations to enhance the backend system functionality of Microsoft Dynamics GP.<br>• Oversee all aspects of SQL Server database administration, including performance monitoring and tuning.<br>• Collaborate with various departments to ensure Microsoft Dynamics GP meets functional needs and supports departmental workflows.<br>• Optimize company databases to improve workplace efficiencies, profitability, and productivity while tracking and reporting measurable outcomes.<br>• Support and enhance reporting environments to deliver actionable insights.<br>• Coordinate and implement third-party solutions such as electronic sales order processing, inventory movement systems, and credit card integrations.<br>• Provide technical leadership for project management initiatives involving database systems.
  • 2025-12-04T14:04:01Z
Bookkeeper
  • Palm Beach Gardens, FL
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>We are looking for an experienced Bookkeeper to join our team in Palm Beach Gardens, Florida. The ideal candidate will manage essential financial operations while supporting the Controller with critical tasks.</p><p><br></p><p>Responsibilities:</p><p>• Process purchase orders accurately and efficiently to maintain smooth operations.</p><p>• Manage accounts payable and accounts receivable to ensure timely payments and collections.</p><p>• Handle financial tasks related to multi-family housing and real estate investments, leveraging industry knowledge.</p><p>• Assist with month-end close procedures, including reconciliations and financial statement preparation.</p><p>• Perform bank statement reconciliations to ensure accuracy in financial records.</p><p>• Collaborate with the Controller on financial reporting and other accounting functions.</p><p>• Maintain organized and detailed bookkeeping records using QuickBooks.</p><p>• Support the overall financial health of the organization through proactive management of accounting tasks.</p>
  • 2025-11-25T15:08:37Z
Content Communications Specialist
  • Juno Beach, FL
  • onsite
  • Temporary
  • 44.00 - 47.00 USD / Hourly
  • <p>We are seeking a proactive and creative individual to join our team as a <strong>Content Communications Specialist</strong>. This role involves managing projects from concept through completion, ensuring delivery on time, within budget, and aligned with performance metrics. The position requires strategic communication planning, content development, and visual design to support organizational objectives. The ideal candidate is a skilled communicator with strong initiative, attention to detail, and the ability to work independently in a fast-paced environment.</p>
  • 2025-11-17T19:54:28Z
Accounting Manager/Supervisor
  • Miami, FL
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p>We are looking for an experienced Accounting Manager/Supervisor to lead and oversee a dedicated accounting team in Miami, Florida. The ideal candidate will bring a strong background in accounting practices and financial management to ensure accurate reporting and compliance. This role offers an opportunity to manage financial operations, support audits, and contribute to the strategic growth of the team.</p><p><br></p><p>Responsibilities:-</p><p>• Supervise and mentor a team of three accounting professionals, fostering their growth and development.</p><p>• Oversee the preparation and review of journal entries and ensure accuracy in financial records.</p><p>• Manage accounts payable, accounts receivable, and payroll accruals to maintain smooth operations.</p><p>• Prepare and analyze monthly, quarterly, and annual financial statements.</p><p>• Support the budgeting and forecasting process to align with organizational goals.</p><p>• Conduct bank reconciliations and monitor cash flow to ensure effective cash management.</p><p>• Assist in external and internal audit processes to ensure compliance with regulations.</p><p>• Develop and implement accounting policies and procedures to improve operational efficiency.</p><p><br></p><p>-If you are interested call : janet.silva@roberthalfcom or 786-393-4588</p>
  • 2025-11-17T18:34:18Z
Manager of Cloud Services
  • Fort Lauderdale, FL
  • onsite
  • Permanent
  • 145000.00 - 155000.00 USD / Yearly
  • We are offering an exciting opportunity for a Manager of Cloud Services in the Healthcare/NHS industry. The position is located in Fort Lauderdale, Florida, and involves managing our cloud infrastructure and development teams. The Manager of Cloud Services will oversee the organization's public cloud environments and Big Data systems, and will play a crucial role in implementing DevOps strategies.<br><br>Responsibilities:<br>• Oversee the design, deployment, and operation of cloud infrastructure and CI/CD pipelines.<br>• Manage a team of technical professionals responsible for maintaining and optimizing the organization's cloud infrastructure and services.<br>• Collaborate across departments in a cross-functional environment with shared resources.<br>• Manage complex projects related to cloud and DevOps initiatives.<br>• Work with senior leadership to manage vendor relationships within the scope of cloud services.<br>• Collaborate with the engineering team to implement cloud-based solutions that meet the organization's needs.<br>• Ensure the security and compliance of all cloud technologies and practices.<br>• Design, develop, and deploy modular cloud systems and applications.<br>• Manage multiple systems and applications, ensuring operational integrity and accessibility for concurrent users.<br>• Implement Infrastructure as Code (IaC) and maintain configuration management best practices.<br>• Develop and execute DevOps strategies, focusing on CI/CD pipelines and automation tools.<br>• Manage and maintain Big Data solutions.<br>• Manage cloud-related budgets, optimizing costs while maintaining service quality.
  • 2025-12-04T14:08:38Z
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