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6 results for Help Desk Analyst Ii in Fond du Lac, WI

Help Desk Analyst I

Brookfield, WI
onsite
Contract / Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a dedicated Help Desk Analyst I to join our team in Brookfield, Wisconsin. This part-time position offers an excellent opportunity for individuals passionate about providing technical support and maintaining smooth IT operations. It is ideal for candidates seeking long-term career growth within a dynamic and collaborative environment. Responsibilities:• Deliver responsive and effective help desk support to employees, addressing hardware and software issues.• Manage patch updates and oversee licensing renewals to ensure system compliance.• Execute onboarding and offboarding tasks using Active Directory, adhering to established protocols.• Maintain accurate and organized documentation for IT processes and systems.• Troubleshoot issues within a Windows environment and provide user support for Microsoft 365 applications.• Handle service desk tickets with efficiency, ensuring swift resolution of technical problems.• Assist with system administration tasks, including basic Active Directory management.• Collaborate with team members to optimize IT workflows and enhance user experience.• Provide guidance to users on resolving common technical challenges.• Support additional IT tools and software, such as AutoDesk, when required.
2026-04-06T19:58:45Z

Desktop Support Analyst

Green Bay, WI
onsite
Temporary
24.70 - 28.60 USD / Hourly
We are seeking an IT Support Specialist I to support and maintain technical infrastructure across a growing enterprise environment. This role provides hands-on support for end-user technology, ensuring timely resolution of issues and a positive user experience through responsive service and direct collaboration with business teams. This role is ONSITE IN GREEN BAY, WISCONSIN! This position is ideal for someone who enjoys a mix of desktop support, hardware troubleshooting, and user interaction in a fast-paced operational environment. Key ResponsibilitiesProvide frontline support for end-user workstations, hardware, and related software (including scan guns, label printers, laptops, tablets, and peripherals)Diagnose and resolve hardware and software issues, implementing effective corrective solutionsParticipate in IT documentation and knowledge base updates to support team efficiencyAssist with system imaging, equipment deployment, and lifecycle managementSupport system changes, upgrades, and rollouts affecting end usersCollaborate with third-party IT vendors providing equipment and support servicesRespond promptly to system outages and service disruptions to minimize downtimePartner with team members to deliver consistent, high-quality IT support QualificationsBachelor’s degree in Computer Science, Computer Engineering, or 2+ years of direct IT support experienceExperience with Microsoft operating systems, Active Directory, and domain environmentsHands-on experience with Windows OS and Microsoft 365 suiteStrong troubleshooting and problem-solving skills PreferredExperience supporting Apple devicesExposure to manufacturing or operational environments What We’re Looking ForStrong customer service mindset and communication skillsAbility to work onsite and collaborate directly with end usersOrganized and detail-oriented approach to documentation and processesWillingness to learn and grow within IT operations
2026-04-16T20:34:21Z

IT Manager/Director

Milwaukee, WI
onsite
Contract / Temporary to Hire
63.65 - 73.70 USD / Hourly
We are seeking a dynamic and experienced IT Manager to oversee both our help desk and IT operations teams. This role is critical in ensuring the smooth running of day-to-day IT functions and delivering exceptional support to our organization. The IT Manager will assist the Vice President of IT in implementing and enhancing IT policies and procedures, identify opportunities for improvements, and recommend technological solutions that align with our strategic goals. Team Management: Oversee and manage both the help desk and IT operations teams to ensure efficient and effective service delivery. Develop and enforce policies and procedures that enhance service quality and operational performance. Implement and monitor performance metrics for both teams to ensure high levels of customer satisfaction and operational efficiency. Policy and Procedure Development: Assist the VP of IT in developing and implementing IT policies and procedures that align with the company’s objectives. Ensure compliance with industry standards, legal regulations, and company policies. IT Operations: Manage daily IT operations to ensure system integrity, security, and availability. Oversee network infrastructure, server maintenance, and other core IT services. Lead efforts to improve operational processes and optimize IT resources. Help Desk Management: Ensure timely and effective resolution of IT issues and requests. Foster a customer-focused culture within the help desk team to enhance user experience. Strategic Planning and Implementation: Identify opportunities for IT enhancements and optimization. Make recommendations for technology investments that drive business success and improve operational efficiency. Collaborate with stakeholders to prioritize and implement IT projects that support business growth. Vendor and Asset Management: Manage relationships with IT vendors to ensure cost-effective purchasing and maintenance of IT equipment and software. Oversee the management and tracking of IT assets, ensuring accuracy and accountability. Team Leadership and Development: Provide leadership, mentoring, and development opportunities for the IT operations and help desk teams. Foster a collaborative and innovative team culture to ensure continuous improvement and growth. Budget Management: Assist in the preparation and management of the IT budget, ensuring cost-effectiveness and alignment with strategic goals. Analyze and forecast IT costs, providing insights and recommendations to the Vice President of IT. Education and Experience: • Bachelor’s Degree from an accredited college or university in Computer Science, Information Technology or a related field. • ITIL (Information Technology Infrastructure Library) certification preferred. • Five years of relevant IT support work experience • Three years managing direct reports Required Skills/Abilities: • Advanced computer skills. Proficiency in Microsoft Suite (Work, Excel, PowerPoint). • Knowledge of various operating systems, security access, operations security, and database services. • Knowledge and understanding of enterprise, network, systems/endpoint, application and data protection issues and security risks. • Well-developed leadership skills in a matrix organization structure. • Ability to work effectively within a culturally diverse environment. • Ability to understand and lead technical resources.
2026-04-14T16:15:23Z

Business Analyst

Germantown, WI
onsite
Permanent
75000.00 - 100000.00 USD / Yearly
We are looking for a skilled Business Analyst to join our team in Brookfield, WI. The ideal candidate will have experience working in a manufacturing environment and a solid understanding of system analysis, supply chain processes, and organizational technology solutions. This role requires a proactive individual who can collaborate with stakeholders to align business strategies with technological advancements. This role is a direct hire opportunity and fully onsite, with no must be eligible to work in the U.S. opportunities at this time. Responsibilities: • Act as a bridge between the IT department and business units to ensure technical solutions align with user needs. • Analyze business operations to identify areas for automation and process improvement. • Design, document, and implement technical solutions based on project requirements and industry standards. • Collaborate with stakeholders to define system requirements and support enterprise-level implementations. • Develop and execute test plans to ensure the quality and functionality of delivered solutions. • Provide hands-on support for technical architecture, integration, and customization of systems. • Maintain documentation of IT processes and procedures for future reference and knowledge sharing. • Stay informed on technological trends to introduce innovative solutions to internal teams. • Ensure compliance with best practices in software development and delivery. • Handle additional responsibilities as assigned to meet organizational goals
2026-03-27T20:24:08Z

Data Analyst: III (Senior)

Mequon, WI
remote
Temporary
30.00 - 35.00 USD / Hourly
We are looking for an experienced Data Analyst to join our team on a long-term contract basis. In this role, you will play a vital part in transforming business requirements into actionable insights by utilizing advanced data analysis and reporting techniques. Based in Mequon, Wisconsin, this position offers an excellent opportunity to design and deliver custom reporting solutions that empower decision-making across the organization. Responsibilities: • Develop and implement reporting solutions using SQL Server Reporting Services (SSRS) and other technologies based on detailed requirement analysis. • Conduct rigorous testing of reports to ensure accuracy, performance, and alignment with business needs. • Deploy reporting solutions to both development and production environments while adhering to best practices. • Create dynamic data visualizations that simplify complex information for decision-makers. • Collaborate proactively with stakeholders to understand their needs and develop tailored reporting solutions. • Ensure compliance with security policies for data and reporting systems. • Design and maintain clear documentation for data points and reporting definitions. • Establish subscriptions and manage user permissions for reports to ensure accessibility. • Validate reports against trusted data sources to maintain consistency and reliability. • Translate business needs into measurable insights using graphs, charts, and actionable data points.
2026-04-03T21:28:45Z

Boomi integration Specialist

Appleton, WI
onsite
Temporary
43.54 - 50.41 USD / Hourly
We are looking for an experienced Business Intelligence (BI) Engineer to join our team on a long-term contract basis in Appleton, Wisconsin. In this role, you will leverage your expertise in business intelligence technologies and integration solutions to support data-driven decision-making processes. This position requires strong analytical skills, technical proficiency, and the ability to collaborate effectively across teams. Responsibilities:• Design and execute application integrations using Boomi iPaaS Solutions and Dell Boomi platforms.• Gather and analyze requirements from stakeholders to ensure solutions align with business needs.• Create detailed documentation to support integration processes and BI solutions.• Collaborate with cross-functional teams, including business stakeholders, to understand project objectives and deliverables.• Conduct regular meetings with business teams to provide updates and gather feedback.• Ensure seamless integration and continuous improvement of BI tools and processes.• Troubleshoot and resolve technical issues related to BI applications and integrations.• Optimize data visualization and reporting capabilities to enhance decision-making processes.
2026-03-24T18:38:48Z