<p>We are looking for a detail-oriented Member Services Rep to join an insurance team in Carmel, Indiana on a contract basis with the potential for a permanent role. This position is well suited for someone who can stay organized in a high-volume environment, adapt quickly when priorities shift, and maintain a high level of accuracy throughout the day. The ideal candidate is comfortable handling administrative tasks, supporting member needs, and working efficiently with standard office software. <strong>This position is on-site and hour are 8:00am-4:00pm Monday-Friday.</strong></p><p><br></p><p>Responsibilities:</p><p>• Enter and update member information with a strong focus on speed, precision, and data quality.</p><p>• Respond professionally to member inquiries while delivering courteous and dependable customer support.</p><p>• Manage frequent task changes and interruptions while keeping work organized and on schedule.</p><p>• Use Microsoft Word, Excel, email, and other office tools to complete daily administrative assignments.</p><p>• Prepare, copy, file, and maintain records so documentation remains accurate and easy to retrieve.</p><p>• Review information carefully to identify errors and ensure records are complete before processing.</p><p>• Support a fast-moving service environment by balancing multiple duties and meeting productivity expectations.</p>
<p>We are seeking a detail-oriented <strong>Medical Accounts Receivable Specialist</strong> to join our team. This position is responsible for managing outstanding insurance and patient balances, following up on unpaid claims, resolving billing discrepancies, and ensuring timely reimbursement. The ideal candidate will have prior experience in medical accounts receivable, strong knowledge of insurance processes, and the ability to work both independently and collaboratively in a fast-paced environment. <strong><u>This position does require 2 days onsite and does require you to live locally to Fishers, IN.</u></strong></p><p><br></p><p><strong>Hours</strong>: 8a – 5pm (can offer some flex)</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Manage and follow up on outstanding medical claims and unpaid balances</li><li>Investigate and resolve claim denials, underpayments, and payment discrepancies</li><li>Work with insurance companies, patients, and internal departments to secure accurate and timely reimbursement</li><li>Review aging reports and prioritize collection efforts</li><li>Post payments, adjustments, and account updates accurately</li><li>Maintain detailed documentation of account activity and follow-up efforts</li><li>Ensure compliance with healthcare billing regulations and company policies</li></ul><p><br></p>