We are looking for an experienced Systems Administrator to join our team in New York, New York. This role is vital to ensuring smooth IT operations, supporting end-users, and maintaining system functionality across various platforms. You will play a key role in providing technical support, managing systems, and collaborating with cross-functional teams to uphold operational excellence.<br><br>Responsibilities:<br>• Act as the primary point of contact for IT support, addressing desktop, hardware, mobile device, and application issues with advanced troubleshooting.<br>• Provide tailored IT assistance to senior leadership and executives, ensuring high levels of discretion and professionalism.<br>• Facilitate onboarding and offboarding processes, deliver user training, and offer guidance on IT systems and tools.<br>• Support and maintain audio/visual technologies for meetings and conference rooms, including platforms like Microsoft Teams and Zoom.<br>• Deploy, configure, and maintain end-user devices such as desktops, laptops, mobile devices, and printers, ensuring compliance with security standards.<br>• Administer user accounts, mailboxes, licenses, and permissions through Microsoft 365 and Entra ID.<br>• Manage shared folder permissions and file system access controls to ensure proper data governance.<br>• Monitor endpoint performance, apply patches, and address security compliance issues in line with organizational policies.<br>• Document system configurations, procedures, and operational standards to maintain accurate records.<br>• Collaborate with vendors and service providers for escalations, licensing, and hardware repairs.
<p>We are looking for a Network Administrator who can support multiple locations remotely and onsite. This position has the potential to travel to local and national sites. You will be handling tier 1 support to basic networking experience, handling tickets and walk-ins. You must be able to prioritize different tickets and tasks based off priorities.</p><p><br></p><p>In this position you will be responsible for break and fix tasks, setting up users in Active Directory, and following SOPs and knowledge based articles to troubleshoot issues.</p><p><br></p>