<p>Looking for a Grant Analyst/Grant Accountant!</p><p><br></p><p>Are you a finance & accounting professional with expertise in grant accounting, nonprofit financial management, and project funding? We are seeking an experienced Grant Analyst/Accountant to support the financial operations of grant-funded initiatives. This role emphasizes managing grants, budgets, and funding sources, requiring proficiency in GAAP principles, advanced analytical skills, and exceptional communication abilities to collaborate effectively across teams and with funders.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Budgeting & Forecasting</strong>:</p><ul><li>Perform cost variance analysis and provide actionable insights to improve financial performance.</li><li>Collaborate with program managers monthly to review project budgets, assumptions, and projections.</li><li>Develop project budgets and forecasts to manage and track costs accurately.</li></ul><p><strong>Financial Analysis and Reporting</strong>:</p><ul><li>Collect and analyze financial data related to project expenses and trends.</li><li>Prepare detailed reports on cost analysis findings and suggest strategies for cost reduction.</li><li>Support month-end close activities, including account reconciliations, journal entries, and revenue performance reviews.</li></ul><p><strong>Contract Management</strong>:</p><ul><li>Manage contract billing and ensure accurate cost allocation to projects and departments.</li><li>Prepare and submit funder invoices and financial reports. Communicate efficiently with funders regarding audits and invoicing.</li></ul><p><strong>Compliance and Process Improvement</strong>:</p><ul><li>Evaluate routine processes to ensure compliance with government policies and procedures.</li><li>Drive improvements for greater accuracy and efficiency in financial operations.</li></ul><p><strong>Other Duties</strong>: This role may involve special projects as assigned, making flexibility and adaptability key attributes for success.</p>
<p>We’re seeking a <strong>Staff Accountant</strong> to join our FTEP team. This unique opportunity combines the <strong>stability of full-time employment</strong> with the <strong>variety of working across multiple clients and industries</strong>.</p><p>As an <strong>FTEP Staff Accountant</strong>, you’ll play a vital role in supporting organizations through critical accounting projects, interim coverage, and special initiatives—making an immediate and lasting impact where your expertise is needed most.</p><p><br></p><p>To apply, please submit your resume and your relevant experience to Tawnia Kirshen via my email located in LinkedIn. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform general ledger accounting, journal entries, and account reconciliations.</li><li>Support month-end and year-end close processes, including financial statement preparation.</li><li>Analyze and resolve discrepancies in accounts, ensuring accuracy and compliance.</li><li>Assist with payroll processing, accounts payable/receivable, and fixed asset accounting.</li><li>Prepare reports for management and provide recommendations for process improvements.</li></ul>
<p>We’re seeking a <strong>Staff Accountant</strong> to join our FTEP team. This unique opportunity combines the <strong>stability of full-time employment</strong> with the <strong>variety of working across multiple clients and industries</strong>.</p><p>As an <strong>FTEP Staff Accountant</strong>, you’ll play a vital role in supporting organizations through critical accounting projects, interim coverage, and special initiatives—making an immediate and lasting impact where your expertise is needed most.</p><p><br></p><p>To apply, please submit your resume and your relevant experience to Tawnia Kirshen via my email located in LinkedIn. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform general ledger accounting, journal entries, and account reconciliations.</li><li>Support month-end and year-end close processes, including financial statement preparation.</li><li>Analyze and resolve discrepancies in accounts, ensuring accuracy and compliance.</li><li>Assist with payroll processing, accounts payable/receivable, and fixed asset accounting.</li><li>Prepare reports for management and provide recommendations for process improvements.</li></ul>
<p><strong>Job Summary:</strong></p><p>We are seeking a highly skilled <strong>Senior Accountant</strong> to join our growing team. This position will play a critical role in managing financial reporting functions, with a focus on providing accurate, timely, and insightful reporting and analysis to support decision-making in a dynamic, private equity-owned environment. The ideal candidate should have a strong foundation in financial reporting, technical accounting, and an analytical mindset to contribute to the company's strategic goals.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Financial Reporting & Analysis:</strong></li></ol><ul><li>Prepare, review, and analyze monthly, quarterly, and annual financial statements in compliance with GAAP.</li><li>Develop and maintain reporting packages for management, private equity stakeholders, and lenders, ensuring accuracy and timeliness.</li></ul><ol><li><strong>Technical Accounting:</strong></li></ol><ul><li>Research and apply relevant accounting principles to address complex accounting issues, including revenue recognition, consolidation, lease accounting, and purchase accounting.</li><li>Stay up to date on emerging accounting standards and implement required changes appropriately.</li></ul><ol><li><strong>Process Improvement:</strong></li></ol><ul><li>Drive process improvement initiatives for financial close and reporting to ensure efficiency and effectiveness.</li><li>Leverage technology, such as ERP systems and Excel, to enhance reporting accuracy and minimize manual effort.</li></ul><ol><li><strong>Collaboration & Stakeholder Communication:</strong></li></ol><ul><li>Partner with cross-functional teams, including operations, FP& A, and tax, to ensure consistency and alignment of financial data.</li><li>Act as a key liaison with external auditors, ensuring audit coordination and successful outcomes.</li></ul><ol><li><strong>Data Analysis & Insights:</strong></li></ol><ul><li>Perform variance analysis to explain differences between actual results, forecasts, and budgets, providing recommendations for optimization.</li><li>Assist executive leadership and private equity stakeholders with ad hoc financial analysis and modeling.</li></ul><ol><li><strong>Compliance Oversight:</strong></li></ol><ul><li>Ensure compliance with internal controls, SOX standards, and other regulatory or contractual financial requirements.</li><li>Support the development and documentation of accounting policies and procedures.</li></ul><p><br></p><p><strong>What We Offer:</strong></p><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development, including training and upskilling programs.</li><li>A collaborative and fast-paced work environment.</li><li><strong>Location:</strong> Hybrid.</li></ul>
<p><strong>Jennifer Fukumae</strong> is partnering with an established multi-family office based in San Francisco is seeking a <strong>Client Associate</strong> to serve as a key relationship manager and trusted advisor to a select group of ultra-high-net-worth individuals and families. This firm is known for delivering white-glove service across wealth management, financial planning, lending strategy, and family office services.</p><p><br></p><p><strong>Client Associate – Multi Family Office</strong></p><p>📍 San Francisco (Steps from Montgomery BART) | Hybrid</p><p>💰 $100,000–$130,000 base (DOE) + Bonus</p><p><br></p><p><strong>About the Firm:</strong></p><ul><li>Headquartered in San Francisco with easy BART access</li><li>Serves a sophisticated UHNW client base with personalized, high-touch service</li><li>Known for long-standing client relationships, cross-functional collaboration, and a modern approach to wealth management</li><li>Emphasizes professional development, mentorship, and continuous improvement</li></ul><p> </p><p><strong>About the Role:</strong></p><p>The Client Associate will be the primary point of contact on assigned client relationships, partnering closely with firm leadership to execute custom strategies. You’ll lead client service initiatives, manage complex planning workflows, mentor junior team members, and collaborate across departments. This is a highly visible, client-facing role that requires both strategic thinking and operational excellence.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the day-to-day contact for a portfolio of UHNW clients</li><li>Execute requests promptly and with a high level of accuracy</li><li>Collaborate with firm leadership on bespoke planning and investment strategies</li><li>Serve as a guide and mentor to junior associates and analysts</li><li>Assist with advanced estate planning, philanthropic strategies, and tax-advantaged planning</li><li>Coordinate with clients’ extended teams (e.g., personal CFOs, attorneys, assistants)</li><li>Support new investment allocations, liquidity planning, and account structuring</li><li>Contribute to firm-wide initiatives and special projects</li></ul><p><br></p>
<p>Robert Half is seeking an experienced and organized <strong>Full-Time Engagement Professional - Full Charge Bookkeeper</strong> to join our dynamic team. As part of our exclusive Full-Time Engagement Professionals (FTEP) program, you will enjoy full-time employment with Robert Half while working on a variety of enriching, client-specific projects. This role allows you to use your expertise to deliver impactful financial management solutions across various industries, providing both variety and stability in your career.</p><p><br></p><p>For more information on this unique career position offered exclusively through Robert Half - please find my email on LinkedIn (Tawnia Kirshen) and email your resume directly. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee the entire bookkeeping process, including accounts payable, accounts receivable, and payroll functions.</li><li>Manage the general ledger, reconcile accounts, and maintain accurate financial records.</li><li>Prepare and analyze financial reports such as income statements, balance sheets, and cash flow statements.</li><li>Assist with budgeting, forecasting, and other financial planning activities.</li><li>Manage month-end and year-end close processes efficiently and on time.</li><li>Ensure compliance with accounting policies, tax regulations, and internal controls.</li><li>Provide support for audits by preparing relevant documentation and responding to auditor inquiries.</li><li>Implement best practices to streamline and enhance financial processes.</li><li>Collaborate with client teams to evaluate and address their unique bookkeeping and financial management needs</li></ul><p><br></p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Alameda, California. In this Desktop Support role, you will provide technical support and troubleshooting expertise to ensure smooth operations across various systems and devices. This Desktop Support role is a great opportunity to work on a long-term contract, collaborating with professionals in a dynamic and fast-paced environment. This Desktop Support Role in an onsite role out of Alameda, Ca.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting support for Windows devices, Apple devices, and computer hardware.</p><p>• Manage and maintain Active Directory services, ensuring seamless access and security.</p><p>• Configure and deploy software, hardware, and system updates as required.</p><p>• Oversee database management tasks, including updates, backups, and troubleshooting.</p><p>• Implement and monitor configuration management processes to maintain system integrity.</p><p>• Assist in planning and executing system deployments and upgrades.</p><p>• Deliver exceptional customer service while resolving technical issues promptly.</p><p>• Document and update technical procedures to improve team efficiency.</p>
<p>We are looking for a meticulous Controller to oversee document management processes and ensure the accurate compilation and scanning of essential records. This role requires someone who is highly attentive to detail, skilled in maintaining organized systems, and capable of ensuring compliance with documentation standards. <strong>For immediate consideration, please contact Leon Chang directly via Linked-In.</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><strong>Leadership:</strong> Lead the Accounting Department, collaborate with management, and keep partners informed to ensure financial services meet expectations.</p><p><strong>Supervision:</strong> Oversee Accounting Manager and staff, drive process improvements, ensure fair policy implementation, hold team meetings, and support a positive, productive work environment.</p><p><strong>Financial Management:</strong> Manage budgets, revenue models, and reporting systems. Review statements, monitor variances, control costs, and oversee cash flow, credit lines, and loans.</p><p><strong>Partnership Accounting & Taxes:</strong> Handle partnership tax submissions, work papers, partner capital accounts, and quarterly/annual tax schedules.</p><p><strong>Retirement Plans:</strong> Coordinate with HR and leadership on retirement plan financials; assist with committee meetings.</p><p><strong>Banking:</strong> Maintain bank relationships, oversee daily banking activity, account transfers, and system administration for banking programs.</p><p><strong>Policy & Controls:</strong> Safeguard firm assets, enforce accounting policies, and recommend improvements.</p><p><strong>Other Duties:</strong> Prepare tax filings, provide data for partner compensation, track industry trends, and support additional assigned projects.</p>
<p><strong>Wealth Advisor / Lead Wealth Advisor</strong></p><p>A nationally recognized, purpose-driven wealth management firm is seeking experienced and client-focused professionals to join its growing advisory team. With a collaborative, team-based approach and a commitment to helping clients align their wealth with their passions and purpose, this firm offers a dynamic environment for advisors who want to make a meaningful impact.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Client Relationship Management</strong></p><ul><li>Act as a Personal CFO, leading client relationships and delivering tailored wealth management strategies.</li><li>Serve as the first point of contact for client communications and ensure timely, thorough responses.</li><li>Lead client meetings and oversee execution of post-meeting action items.</li></ul><p><strong>Financial Planning & Strategy</strong></p><ul><li>Prepare and present comprehensive planning deliverables including Cash Needs Analysis, Strategic Asset Allocation, and Vocational Freedom Analysis.</li><li>Provide strategic recommendations across investment management, estate planning, tax planning, and risk management.</li><li>Review and approve trades, portfolio rebalances, and tactical implementation steps.</li></ul><p><strong>Team Leadership & Collaboration</strong></p><ul><li>Mentor and guide team members on complex planning topics and service delivery.</li><li>Collaborate with internal specialists and external partners (e.g., CPAs, attorneys) to achieve client objectives.</li><li>Lead local service teams and contribute to firm-wide initiatives and training programs.</li></ul><p><strong>Business Development & Community Engagement</strong></p><ul><li>Support new client acquisition through referrals, networking, and participation in the sales process.</li><li>Represent the firm at public speaking engagements and community events.</li><li>Cultivate relationships with centers of influence and custodial partners.</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>Competitive compensation based on experience and role.</li><li>Comprehensive benefits package including medical, dental, vision, retirement plans, paid time off, parental leave, transportation benefits, and wellness stipends.</li><li>Flexible work culture with in-office collaboration and opportunities for career growth.</li><li>Award-winning workplace culture focused on authenticity, inclusion, and community impact.</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p>We are seeking an experienced and detail-oriented Tax Preparer to join a dynamic and fast-paced team in Palo Alto, CA. The successful candidate will play a critical role in assisting clients with tax preparation, ensuring compliance with federal, state, and local tax laws, and optimizing client outcomes through accuracy and insight.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Tax Preparation:</strong> Prepare and file individual, corporate, partnership, and other tax returns accurately and on time.</li><li><strong>Client Communication:</strong> Interact with clients to gather necessary financial information, understand tax needs, and resolve questions or concerns.</li><li><strong>Tax Research:</strong> Stay updated on changes to tax laws and regulations, providing informed advice to clients on how updates may influence their financial and tax status.</li><li><strong>Compliance:</strong> Ensure compliance with all applicable tax regulations and filing deadlines while reducing potential risks of audits or penalties.</li><li><strong>Calculations and Documentation:</strong> Perform detailed calculations, maintain accurate records of tax filings, and compile supporting documentation.</li><li><strong>Advisory Support:</strong> Provide basic tax planning guidance, identifying potential savings opportunities or credits to help clients optimize their tax positions.</li><li><strong>Software Utilization:</strong> Use tax preparation software effectively to file and manage returns. Proficiency with tools such as QuickBooks, Excel, and commonly used tax software is preferred.</li><li><strong>Team Collaboration:</strong> Work closely with other accounting and finance professionals to provide seamless service to clients.</li></ul><p><br></p>
<p>Are you ready to make a meaningful impact in the lives of others? A nationally recognized and rapidly growing Registered Investment Advisor (RIA) firm is seeking a <strong>Lead Advisor </strong>to join its San Francisco office. This is a unique opportunity to serve as a trusted financial partner, helping clients align their wealth with their passions and purpose.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a Lead Advisor, you will act as a Personal CFO for a select group of clients, guiding them through comprehensive wealth management strategies. You’ll lead client relationships, collaborate with internal teams, and leverage external resources to deliver exceptional service and results. This role is ideal for someone who thrives in a fast-paced, team-oriented environment and is passionate about helping others live richer lives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary relationship manager for clients, designing and implementing personalized wealth management plans</li><li>Coordinate across disciplines including investment management, estate planning, tax strategy, risk management, and general financial planning</li><li>Represent the firm’s value proposition to prospective clients and build long-term trust</li><li>Develop relationships with centers of influence (e.g., attorneys, CPAs) and custodial retail branches</li><li>Participate in public speaking engagements and community events to promote the firm’s mission</li><li>Lead a local service team to ensure high client satisfaction and retention</li><li>Support business development efforts and generate referrals from existing clients</li><li>Mentor and coach team members, contributing to their professional growth</li><li>Assist in developing and delivering internal training programs</li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li>Competitive compensation package</li><li>Comprehensive benefits including medical, dental, vision, retirement plans, paid time off, parental leave, transportation benefits, and wellness stipends</li><li>Flexible work culture with a focus on in-office collaboration</li><li>Opportunities for career advancement and personal development</li><li>Inclusive and values-driven workplace committed to equity and community impact</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p>Are you ready to make a meaningful impact in the lives of others? A nationally recognized and rapidly growing Registered Investment Advisor (RIA) firm is seeking a <strong>Lead Advisor </strong>to join its San Francisco office. This is a unique opportunity to serve as a trusted financial partner, helping clients align their wealth with their passions and purpose.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a Lead Advisor, you will act as a Personal CFO for a select group of clients, guiding them through comprehensive wealth management strategies. You’ll lead client relationships, collaborate with internal teams, and leverage external resources to deliver exceptional service and results. This role is ideal for someone who thrives in a fast-paced, team-oriented environment and is passionate about helping others live richer lives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary relationship manager for clients, designing and implementing personalized wealth management plans</li><li>Coordinate across disciplines including investment management, estate planning, tax strategy, risk management, and general financial planning</li><li>Represent the firm’s value proposition to prospective clients and build long-term trust</li><li>Develop relationships with centers of influence (e.g., attorneys, CPAs) and custodial retail branches</li><li>Participate in public speaking engagements and community events to promote the firm’s mission</li><li>Lead a local service team to ensure high client satisfaction and retention</li><li>Support business development efforts and generate referrals from existing clients</li><li>Mentor and coach team members, contributing to their professional growth</li><li>Assist in developing and delivering internal training programs</li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li>Competitive compensation package</li><li>Comprehensive benefits including medical, dental, vision, retirement plans, paid time off, parental leave, transportation benefits, and wellness stipends</li><li>Flexible work culture with a focus on in-office collaboration</li><li>Opportunities for career advancement and personal development</li><li>Inclusive and values-driven workplace committed to equity and community impact</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p>We are looking for an experienced Network/Systems Manager to join our team in Livermore, California. This is Network/Systems Manager a Contract-to-Permanent position offering an opportunity to lead and oversee critical network operations while collaborating with management and technical teams. The ideal Network/Systems Manager will take ownership of network systems, provide strategic recommendations for improvements, and ensure seamless technology operations across multiple sites. This is an onsite position sitting in Livermore, Ca. </p><p><br></p><p>The ideal Network/Systems Manager will have Palo Alto firewall experience, strong Cisco networking skills, and a background in Active Directory, VMware, and Google Workspace. The Network/Systems Manager will also help manage security in collaboration with our managed security provider, including patch management, configurations, and oversight of new firewall deployment. Experience with Cisco VoIP systems—particularly in design and configuration—is preferred. </p><p><br></p><p>When the current manager is out, this Network/Systems Manager role will act as the primary liaison to upper management, requiring excellent communication skills and the ability to present clearly to executives. You will also be the go-to person for staff when issues arise, ensuring problems are addressed quickly and effectively.</p><p><br></p><p>Responsibilities:</p><p>•<strong>Key Responsibilities</strong></p><ul><li>Oversee the network and virtual server environments, ensuring reliable and secure operations across all sites.</li><li>Administer LAN/WAN infrastructure including Cisco network equipment, virtualization platforms (VMware), Active Directory, user accounts, and network services.</li><li>Manage and configure firewalls (Palo Alto) and coordinate with security providers for patching, monitoring, and threat mitigation.</li><li>Oversee deployment of new network and security hardware, including upcoming firewall projects.</li><li>Configure and support Cisco VoIP systems, including design and implementation.</li><li>Troubleshoot and resolve hardware, software, and network issues to minimize downtime.</li><li>Evaluate requests for technical assistance, determine appropriate actions, and assign resources accordingly.</li><li>Collaborate with leadership to plan short- and long-term technology upgrades, replacements, and system improvements.</li><li>Design and optimize network architectures (e.g., VLAN, VPN, routing, content filtering, QoS, IDS/IPS, etc.) for high performance and security.</li><li>Install and update network software, service packs, and security patches across multiple platforms.</li><li>Monitor servers, appliances, and network devices to ensure proper performance and availability.</li><li>Lead technology projects, including migrations, new implementations, and product evaluations, ensuring they meet deadlines and quality standards.</li><li>Coordinate with internal teams, vendors, and contractors to complete projects and resolve issues efficiently.</li><li>Prepare documentation including network maps, technical reports, procedures, and recommendations for improvements.</li><li>Stay informed on industry trends, tools, and best practices to inform purchasing and operational strategies.</li><li>Act as a primary contact for management, providing updates, reports, and recommendations.</li></ul><p><br></p>
<p><strong><u>Role Overview:</u></strong></p><p>The Principal Engineer – Infrastructure is a senior-level technical leader responsible for setting the strategic direction and architectural vision of the organization's IT infrastructure. Reporting to the Vice President of Information Systems and Cloud Services, this role leads enterprise-scale initiatives, ensures infrastructure resilience and scalability, and acts as a trusted advisor to executive leadership.</p><p><br></p><p>This position plays a critical role in aligning infrastructure capabilities with business objectives, driving innovation, and ensuring the technology foundation supports long-term growth and transformation.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Lead infrastructure strategy, architecture, and execution across cloud and on-prem environments.</li><li>Provide technical leadership and mentorship to infrastructure teams, fostering a culture of collaboration and continuous improvement.</li><li>Oversee the design, implementation, and maintenance of core infrastructure systems including servers, networks, storage, and cloud platforms.</li><li>Act as the senior escalation point for complex technical and security issues.</li><li>Manage vendor relationships and strategic outsourcing partnerships to ensure service quality and alignment with business goals.</li><li>Ensure compliance with security protocols, regulatory requirements, and disaster recovery/business continuity standards.</li><li>Monitor system performance and drive optimization initiatives for scalability and reliability.</li><li>Lead incident and problem management efforts, coordinating cross-functional teams for rapid resolution.</li><li>Maintain detailed documentation of infrastructure systems, processes, and changes.</li><li>Collaborate with Service Desk leadership to improve IT service delivery and user experience.</li><li>Stay current with emerging technologies and recommend improvements to infrastructure and operations.</li></ul>
We are looking for a dedicated Help Desk Analyst II to join our team in Sacramento, California. This is a long-term contract opportunity where you will provide technical support and troubleshooting assistance for a variety of IT systems and tools. In this role, you will work in a secure environment, ensuring the seamless operation of virtual desktops and other essential technologies.<br><br>Responsibilities:<br>• Provide technical support for virtual desktop environments, including Citrix-based systems and related applications.<br>• Troubleshoot and resolve issues with Wyse thin clients, HP printers, and Fujitsu 7160 scanners.<br>• Manage and respond to IT service tickets using the Epicor ticketing system, with training provided if necessary.<br>• Maintain adherence to safety protocols, including wearing masks and gloves, and sanitizing workspaces as required.<br>• Deliver support for Microsoft Windows 10 PCs and workstations, ensuring optimal performance.<br>• Assist with the setup and maintenance of court-specific applications, with training provided to enhance efficiency.<br>• Collaborate with team members to address IT-related concerns and improve overall system functionality.<br>• Provide excellent customer service to end users, ensuring timely and effective resolution of technical issues.<br>• Monitor and manage IT call center operations during regular business hours, Monday through Friday, excluding holidays.
