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12 results for Medical Customer Service Rep in Fairfax, VA

Customer Service Representative

Chantilly, VA
onsite
Temporary / Contract
19 - 19 USD / Hourly
Are you passionate about providing exceptional service and building positive relationships with customers? Join our team as a Customer Service Representative and gain the opportunity to make a real impact with one of the most in-demand roles. This is an onsite position working Monday to Friday. Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat</li><li>Resolve customer concerns and provide accurate information and solutions</li><li>Maintain detailed and accurate records of interactions in company systems</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve customer experiences and processes</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Falls Church, VA
onsite
Temporary / Contract
21 - 23 USD / Hourly
Our organization is actively seeking a Customer Service Representative to join our team. This role is crucial in maintaining positive relationships with clients and ensuring that every customer interaction reflects our commitment to excellence.This is an onsite position working Monday to Friday. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat, providing accurate information and resolutions.</li><li>Maintain up-to-date knowledge of company products, services, policies, and procedures.</li><li>Handle and document customer feedback, concerns, and complaints in a courteous and timely manner.</li><li>Collaborate with internal teams to resolve complex issues and help implement service improvements.</li><li>Track and process orders, returns, account updates, and other transactions as needed.</li><li>Meet or exceed individual and team performance metrics, including customer satisfaction and response times.</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Fairfax, VA
onsite
Temporary to Hire
18.05 - 19.5 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join our team in Fairfax, Virginia in a Contract to Permanent position. The Customer Service Representativ is ideal for someone who thrives in a fast-paced customer service environment and can confidently handle a large volume of inbound calls while supporting payment-related activities. The position also includes administrative support duties that help keep daily operations organized and efficient. Responsibilities:• Manage a steady flow of incoming calls and provide courteous assistance to customers.• Record and update payment information accurately while supporting routine payment posting activities.• Enter customer and transaction data into internal systems with a high level of accuracy.• Respond to email inquiries and follow up as needed to ensure timely resolution of customer questions.• Assist with outbound communication when additional information or clarification is required.• Support daily office operations by handling scanning, mailing, and other administrative tasks for multiple departments.• Maintain organized records and documentation to support efficient processing and service delivery.
2026-04-30T00:00:00Z

Customer Service Representative

Alexandria, VA
onsite
Temporary to Hire
15.8365 - 18.337 USD / Hourly
We are looking for a Customer Service Representative to support a busy service team in Virginia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing a high volume of calls, and turning service inquiries into scheduled appointments. In this role, you will create positive customer experiences through clear communication, timely follow-up, and accurate recordkeeping while contributing to daily booking goals. Responsibilities: • Handle inbound and outbound customer calls with professionalism, focusing on scheduling service visits and maximizing appointment conversions. • Communicate with customers in a friendly and confident manner, addressing questions, easing concerns, and reinforcing a positive impression of the organization. • Resolve service-related issues promptly by listening carefully, identifying customer needs, and working toward practical solutions. • Build strong customer relationships that encourage repeat business through attentive service and consistent follow-through. • Take part in coaching and training activities designed to improve call quality, scheduling results, and outbound outreach performance. • Keep customer records up to date by entering complete and accurate details into the database after each interaction. • Support daily booking efforts for opportunity calls, tune-ups, and inspection appointments in alignment with team goals and seasonal demand. • Contribute to additional assignments or special projects as directed by leadership to support department operations.
2026-05-01T00:00:00Z

Customer Service Specialist

McLean, VA
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Customer Service Specialist to join a Finance Team. The Customer Service Specialist supports day-to-day customer interactions, order-related updates, and accurate record maintenance while helping keep projects on track. The ideal candidate is organized, responsive, and comfortable working across spreadsheets, CRM tools, and standard office applications. This opportunity also offers room to expand into analytical support as business needs evolve.The Customer Service Specialist needs to be very good with data, keeping tasks and projects updated and could move into another position eventually within the company. Responsibilities:• Provide timely updates to customers and internal stakeholders on project and order status through phone, email, and system records.• Enter and maintain customer, order, and project information with a high level of accuracy across company databases and CRM platforms.• Handle inbound inquiries professionally, resolve routine service issues, and escalate more complex concerns when appropriate.• Use Excel and other Microsoft Office applications to track activities, organize information, and prepare status reports.• Maintain clear documentation in HubSpot and related systems to support smooth communication and follow-through.• Monitor open tasks closely, prioritize daily assignments effectively, and ensure commitments are completed on schedule.• Review data for completeness and accuracy, identifying inconsistencies and supporting basic analysis when needed.
2026-04-29T00:00:00Z

Call Center Representative

Falls Church, VA
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are seeking a customer-focused Call Center Representative to join our client’s team and deliver a positive customer experience. We value innovation, professionalism, and a positive work environment. You will be working onsite Monday to Friday. Responsibilities:<ul><li>Answer inbound calls and respond to customer inquiries in a professional and courteous manner.</li><li>Assist customers by providing information about products, services, and account information.</li><li>Resolve issues, escalate complex cases when necessary, and ensure customer satisfaction.</li><li>Accurately document customer interactions in the system.</li><li>Meet established performance metrics for call quality, productivity, and customer satisfaction.</li></ul>
2026-04-10T00:00:00Z

On Call Customer Service Representative

McLean, VA
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are seeking motivated and reliable On-Call Customer Service Representatives to support our clients during peak business hours, special projects, and temporary staffing needs. In this role, you will provide exceptional customer support via phone, email, and chat, ensuring a positive customer experience across all interactions. Responsibilities:<ul><li>Answer inbound customer inquiries in a professional and timely manner.</li><li>Provide product, service, or account information and resolve any emerging issues.</li><li>Document all customer interactions and follow up on outstanding requests.</li><li>Escalate complex or unresolved issues to the appropriate department or supervisor.</li><li>Remain knowledgeable about assigned client policies, procedures, and systems.</li><li>Maintain a high level of professionalism, empathy, and accuracy in every interaction.</li><li>Support special projects, coverage for absences, or higher-than-normal call volumes as needed.</li></ul>
2026-05-01T00:00:00Z

Medical Billing Specialist

Bethesda, MD
onsite
Temporary / Contract
22 - 23 USD / Hourly
A Healthcare organization is seeking a medical billing specialist to work in their Bethesda office. <ul><li>Make outbound collections calls to patients.</li><li>Calls will be made based on the aging report</li><li>The role will be patient focused role.</li></ul>
2026-04-10T00:00:00Z

Medical Payment Poster Specialist

Glen Burnie, MD
onsite
Temporary to Hire
20.16 - 22.04 USD / Hourly
We are looking for a Medical Payment Poster Specialist on a contract-to-permanent basis. This position centers on accurately applying payments, reviewing reimbursement activity tied to claims, and helping maintain clean, balanced accounts. The ideal candidate brings a sharp eye for detail, works effectively in a fast-paced setting, and can identify payment variances that require follow-up. Responsibilities:• Post insurance and payer remittances with precision, ensuring all payment activity is entered accurately and promptly.• Review explanation of benefits documents to confirm reimbursement details and match payments to the appropriate claims and patient accounts.• Reconcile account balances by researching inconsistencies, resolving posting errors, and escalating unresolved issues when needed.• Flag unpaid or partially paid claims for follow-up and support timely resolution of payment-related issues.• Maintain accurate documentation of posting activity, account adjustments, and payment variances for audit readiness and reporting purposes.• Collaborate with billing and revenue cycle team members to address claim issues and improve reimbursement accuracy in a high-volume environment.
2026-05-01T00:00:00Z

Customer Support Specialist

Hyattsville, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge. The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-04-28T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-04-28T00:00:00Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Support Specialist to deliver excellent service by assisting customers with inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is professional, empathetic, detail-oriented, and comfortable working in a fast-paced environment.Responsibilities:• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.• Troubleshoot and resolve product or service issues effectively.• Document customer interactions and resolutions in CRM software.• Collaborate with internal teams to escalate and resolve complex customer concerns.• Identify opportunities for process improvement based on customer feedback.
2026-04-28T00:00:00Z