<p>We are looking for a Collections Specialist to strengthen accounts receivable operations for a growing organization in Maryland. This Long-term Contract position is fully onsite and offers a consistent 40-hour workweek. The person in this role will help improve collection activity, resolve outstanding balances, and support a more disciplined follow-up process with customers.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection efforts across outstanding customer accounts and maintain steady follow-up to reduce overdue balances.</p><p>• Review account activity, billing records, and payment status to identify issues and support timely resolution of receivables.</p><p>• Communicate with customers regarding past-due invoices, payment commitments, and account discrepancies in a clear and detail-oriented manner.</p><p>• Work within Sage Intacct to research job details, confirm billing information, and update collection-related records.</p><p>• Coordinate with internal teams to clarify charges, investigate account questions, and remove obstacles delaying payment.</p><p>• Monitor aging reports and prioritize accounts that require immediate attention based on risk and delinquency trends.</p><p>• Document customer interactions, collection progress, and next steps accurately to maintain clear account histories.</p>
<p>Our company is seeking a detail-oriented and motivated Collections Representative to join our accounting and finance team. The successful candidate will be responsible for managing the accounts receivable process, contacting customers regarding overdue accounts, and ensuring timely payment of outstanding invoices. This position plays a critical role in maintaining our company’s cash flow and customer relationships. You will be working onsite Monday to Friday 8 am to 4 pm.</p><p><br></p><p>Responsibilities:</p><ul><li>Contact customers via phone, email, and written correspondence regarding past-due accounts</li><li>Negotiate payment arrangements and resolve billing issues in a professional manner</li><li>Maintain accurate records of collection calls, payment commitments, and account status</li><li>Collaborate with internal departments to resolve account discrepancies</li><li>Prepare and distribute regular reports on collection activities and account statuses</li><li>Adhere to all company policies and regulatory compliance requirements</li><li>Recommend accounts for further action as necessary, including write-offs</li></ul><p><br></p>