4 results for Customer Service Representative in Fair Oaks, CA

Sacramento, CA
onsite
Temporary
22 - 24 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Sacramento, California. This is a long-term contract position requiring in-office work five days a week. The ideal candidate will bring strong communication skills and a proactive approach to resolving customer inquiries and concerns. Responsibilities: • Respond to customer inquiries by actively listening and asking clarifying questions to ensure a thorough understanding of their needs. • Direct or escalate calls to the appropriate team members while collaborating with other departments to resolve customer issues. • Continuously expand knowledge of company services and processes to enhance customer support capabilities. • Report potential workflow disruptions or service issues to Customer Care leadership promptly to ensure timely resolutions. • Adhere to company policies, training guidelines, and legal requirements while delivering exceptional customer service.
2026-04-06T00:00:00Z

Sacramento, CA
onsite
Temporary
20 - 23 USD / Hourly
Job SummaryWe are seeking a motivated Customer Service Specialist to handle incoming customer inquiries via phone. This is a temporary contract position starting in early April and running through November, ideal for individuals with strong communication skills and proficiency in Microsoft Excel. You'll be part of a collaborative team focused on resolving issues efficiently and maintaining accurate records.Key Responsibilities<ul><li>Manage a high volume of incoming calls from customers, providing timely and professional assistance.</li><li>Listen actively to customer needs, troubleshoot problems, and offer solutions or escalate as needed.</li><li>Use Microsoft Excel to log call details, track customer interactions, and generate basic reports.</li><li>Maintain accurate documentation of customer inquiries and resolutions in our systems.</li><li>Collaborate with team members to ensure consistent service quality.</li><li>Adhere to company policies and procedures for data privacy and customer handling.</li></ul>
2026-04-06T00:00:00Z

Carmichael, CA
onsite
Temporary
22 - 25 USD / Hourly
We are looking for a dedicated Medical Customer Service Representative to join our team on a contract basis in Carmichael, California. In this role, you will provide essential support to patients and medical staff by ensuring smooth communication and high-quality service delivery. This is a permanent position offering valuable experience in a fast-paced outpatient setting. Responsibilities: • Respond promptly to patient inquiries, providing accurate information and exceptional service. • Assist with scheduling appointments and managing patient calendars efficiently. • Verify medical insurance details and update patient records accordingly. • Handle inbound calls related to billing, scheduling, and general patient concerns. • Maintain and organize medical charts, ensuring data accuracy and confidentiality. • Perform reminder calls for upcoming appointments to enhance patient compliance. • Utilize electronic practice management systems to streamline office operations. • Collaborate with medical staff to optimize clinic workflows and patient experience. • Ensure compliance with all relevant medical office policies and procedures. • Operate standard office equipment and software to support daily administrative tasks.
2026-04-07T00:00:00Z

Carmichael, CA
onsite
Temporary
23 - 25 USD / Hourly
We are looking for a Medical Customer Service Representative to join our team in Carmichael, California. This contract position offers an exciting opportunity for individuals who excel in providing outstanding patient support in a medical office setting. The role requires strong interpersonal skills, attention to detail, and the ability to manage multiple tasks effectively. Responsibilities: • Serve as the first point of contact for patients, ensuring a welcoming and attentive experience. • Manage inbound and outbound calls related to patient inquiries, appointment scheduling, and reminder notifications. • Verify patient insurance details and assist with billing inquiries to ensure accurate documentation. • Utilize electronic practice management systems to maintain and update patient records. • Collaborate with medical staff to enhance physician efficiency and optimize clinic resources. • Address patient concerns and resolve issues promptly to uphold the clinic's reputation. • Perform data entry and administrative tasks using standard office equipment and software. • Apply medical terminology knowledge to support accurate communication and documentation. • Schedule appointments and coordinate follow-up care for patients. • Uphold confidentiality standards and comply with all clinic policies and procedures.
2026-04-07T00:00:00Z