12 results for Customer Service Representative in Trenton, NJ

Customer Service Representative

Bridgewater, NJ
onsite
Permanent
40000 - 50000 USD / Yearly
40,000 - 50,000 Benefits:<ul><li>medical/dental/vision</li><li>401k</li><li>Bonus structures & increases</li><li>Paid time off</li></ul>Our client in the Bridgewater area is looking for a Customer Service Representative for their team. This role will become the vital link between customers and supply chain operations. In this front-facing role, you’ll handle a wide range of customer inquiries, resolve issues with urgency, and help ensure a seamless order experience. You will wear many hats, supporting diverse business needs and collaborating across departments. This position is on-site in office, Monday-Friday with standard office hours. Key Responsibilities:<ul><li>Address customer inquiries via phone, email, and other channels in a timely manner</li><li>Serve as a liaison between customers and the internal supply chain team, tracking and managing orders through the system</li><li>Accurately resolve issues including broken product, packaging problems, and order discrepancies</li><li>Quickly escalate urgent situations as needed, always focused on delivering positive solutions</li><li>Maintain comprehensive and accurate records within company systems</li></ul>
2026-02-09T00:00:00Z

Customer Service Representative

Bridgeport, NJ
onsite
Temporary
25 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Bridgeport, New Jersey. This is a long-term contract position where you will play a key role in assisting customers, managing inquiries, and ensuring smooth order processes. The ideal candidate will have strong communication skills, the ability to work independently, and a proactive approach to problem-solving. Responsibilities: • Respond to inbound customer calls and address inquiries with attention to detail and in a timely manner. • Process customer orders with accuracy and attention to detail. • Coordinate with internal teams and external vendors to resolve issues and ensure customer satisfaction. • Schedule repair work and communicate with mechanics and vendors as needed. • Handle purchase orders, manage vendor communications, and oversee tow arrangements. • Close repair orders efficiently while maintaining clear records. • Utilize internal systems effectively, adapting quickly to the company's software. • Provide consistent updates to customers regarding their orders or service requests. • Ensure all interactions align with company policies and customer service standards.
2026-03-04T00:00:00Z

Customer Service Representative

Flanders, NJ
onsite
Permanent
65000 - 75000 USD / Yearly
A busy company in the Flanders area is seeking a Customer Service Representative to join their growing organization. This Customer Service Representative will get the chance to join a growing team that offers work schedule flexibility and career advancement. The ideal Customer Service Representative will have prior experience in the manufacturing industry, have business to business customer service experience, and be local to Flanders. Responsibilities of this Customer Service Representative will include but not be limited to the below: Customer Service Representative Responsibilities:• Process customer orders, quotes, and account requests with precision and efficiency.• Collaborate with sales, operations, and logistics teams to guarantee timely delivery and fulfillment.• Address and resolve customer concerns professionally, escalating complex issues when necessary.• Maintain up-to-date customer records, documentation, and communication logs to ensure accuracy.• Track order status, monitor backorders, and oversee delivery timelines to meet customer expectations.• Provide clients with detailed product, pricing, and service information.• Assist in account management initiatives and contribute to customer retention strategies.• Identify opportunities to enhance processes and improve the overall client experience. This Customer Service Representative position is paying between $65,000 and $75,000 annually depending on experience. If interested in this Customer Service Representative role, apply today!
2026-02-16T00:00:00Z

Customer Service Representative

Allentown, PA
onsite
Temporary
18 - 20 USD / Hourly
Are you passionate about delivering exceptional service and making a positive impact? Robert Half is seeking a dedicated Customer Service Representative to support a local and growing team. In this role, you’ll be the first point of contact for customers—resolving inquiries, addressing concerns, and ensuring a seamless experience. Key Responsibilities:<ul><li>Interact with customers via phone, email, and chat to provide timely solutions and support</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate cross-functionally with team members to resolve complex issues</li><li>Recommend process improvements to enhance the customer experience</li><li>Uphold company values with professionalism and empathy in every interaction</li></ul>
2026-03-06T00:00:00Z

Customer Service Representative

Malvern, PA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization. Responsibilities:• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.• Utilize Salesforce to manage customer information and streamline processes.• Monitor and track order statuses, providing timely updates to customers and internal teams.• Ensure compliance with company policies and procedures during all customer interactions.• Assist with inbound and outbound calls, delivering attentive and courteous service.• Support the team in achieving service targets and performance goals.• Identify opportunities for process improvements and contribute to enhancing operational efficiency.• Hours are 10:00 am to 6:30 pm.
2026-03-10T00:00:00Z

Client Services Representative

Parsippany, NJ
onsite
Permanent
110000 - 130000 USD / Yearly
A wealth management firm is seeking a client‑focused Wealth Advisor to lead planning conversations, manage client relationships, and guide families through all stages of their financial life cycle. This role combines relationship management, financial planning, and investment oversight, with a strong emphasis on delivering personalized strategies and long‑term guidance.Responsibilities<ul><li>Lead discovery, planning, and review meetings with new and existing clients</li><li>Manage a select client portfolio and provide ongoing financial guidance</li><li>Review portfolios, adjust allocations, and identify new planning opportunities</li><li>Develop customized financial, tax, estate, and retirement strategies</li><li>Collaborate with the Portfolio Manager to ensure appropriate investment positioning</li><li>Coordinate client needs across internal teams and maintain accurate documentation</li><li>Support onboarding, research, and client service activities</li><li>Build strong client relationships and help grow the business through referrals</li></ul>Qualifications<ul><li>Bachelor’s degree or higher</li><li>FINRA Series 7 and 66 (or 63/65)</li><li>CFP required</li><li>Experience with goals‑based planning tools (eMoney, MoneyGuidePro, etc.)</li><li>Strong communication and presentation skills</li><li>Ability to explain complex financial concepts clearly</li><li>Detail‑oriented, organized, and a strong problem‑solver</li><li>Wealth management experience with sound judgment and client‑first mindset</li><li>Collaborative and comfortable working in a small‑firm environment</li></ul>
2026-02-05T00:00:00Z

Customer Service Specialist

Newtown Square, PA
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for a detail-oriented Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position is ideal for someone with strong organizational skills and a passion for supporting administrative tasks in a dynamic environment. The role focuses on data management, customer service, and assisting in daily operations to ensure the smooth running of processes. Responsibilities:• Provide administrative support to sales producers, ensuring they have the tools and information needed to drive new sales.• Manage and update client databases and customer relationship management systems accurately.• Perform data entry tasks, including reformatting spreadsheets and correcting errors within the system.• Collaborate with data analysts to input and organize information efficiently in the CRM system.• Utilize Microsoft Excel for sorting, formatting, and organizing data.• Respond to inbound and outbound calls, delivering excellent customer service.• Handle E-Mail correspondence professionally and promptly.• Schedule appointments and maintain organized calendars.• Assist in resolving system issues by identifying and correcting inaccuracies.• Prepare and edit documents using Microsoft Word, PowerPoint, and Outlook.
2026-03-10T00:00:00Z

Customer Service Manager

Kenilworth, NJ
onsite
Permanent
70000 - 85000 USD / Yearly
We are looking for a dedicated Customer Service Manager to join our client in the Kenilworth, NJ area. In this role, you will oversee purchase orders, client communications, and ensure exceptional service and satisfaction to support the sales team. You will collaborate with clients and internal teams to provide seamless service, promote customer loyalty, and drive business growth. We are looking for someone proficient in CRM systems and can improve operational efficiency. Responsibilities:• Deliver outstanding customer service to enhance client satisfaction and contribute to sales growth.• Respond promptly to inquiries, resolving concerns efficiently and professionally.• Manage customer service operations for online sales and remote showroom support.• Provide sales assistance and support for assigned representative showrooms.• Utilize your sales expertise to identify opportunities for upselling and cross-selling luxury products.• Gain comprehensive product knowledge to effectively communicate features and benefits to clients.• Build and maintain strong relationships with customers to encourage repeat business.• Process and oversee sales orders, including delivery coordination and payment execution.• Address returns and claims, coordinating with carriers and ensuring proper documentation.
2026-03-02T00:00:00Z

Customer Success Specialist

Bridgewater, NJ
remote
Temporary
18 - 20 USD / Hourly
We are seeking a dedicated Customer Success Specialist to join our team. In this long-term, contract-to-hire role, you will be instrumental in delivering outstanding customer experiences by handling inquiries, resolving challenges, and building strong, positive relationships. The ideal candidate takes a proactive approach to problem-solving and is committed to providing exceptional service at every touchpoint. Responsibilities:• Respond promptly to customer inquiries via phone and ensuring a seamless and attentive experience.• Utilize multiple web browsers and tools to research and provide accurate solutions to customer concerns.• Maintain clear and effective communication in all email correspondence to resolve issues and provide updates.• Collaborate with internal teams to address customer needs and ensure satisfaction.• Document customer interactions and resolutions accurately in the system.• Handle escalated issues with tact and efficiency, ensuring positive outcomes.
2026-03-10T00:00:00Z

Call Center Specialist

Bridgewater, NJ
onsite
Temporary
21 - 22 USD / Hourly
We are looking for a skilled Call Center Specialist to join our team. As part of the healthcare industry, this role requires excellent communication and organizational skills to deliver exceptional service to patients and clients. This is a long-term contract position where you will play a vital role in ensuring a smooth and attentive experience for everyone you assist. This is an on-site position, five days a week, Monday through Friday. <ul><li>Respond to a high volume of inbound and outbound calls, chats, and emails, addressing inquiries and concerns by collecting relevant information, researching solutions, and providing accurate guidance.</li><li>Educate customers about available services, explaining features and benefits to help them make informed decisions.</li><li>Handle escalations for complex issues, ensuring they are directed to the appropriate department or team member.</li><li>Coordinate and manage appointments or requests according to established scheduling protocols.</li><li>Maintain detailed records of interactions, appointments, and follow-ups using designated systems.</li><li>Utilize software and other tools to efficiently manage scheduling, customer requests, and communications.</li><li>Navigate multi-line phone systems to efficiently handle and route calls.</li><li>Collaborate with team members to ensure a seamless workflow and high-quality service.</li><li>Maintain professionalism and accuracy while handling high volumes of communication across multiple channels.</li><li>Support the team by assisting customers with questions, scheduling, and other needs.</li><li>Ensure compliance with office procedures and maintain familiarity with office equipment and systems.</li></ul>
2026-03-06T00:00:00Z

Inside Sales Representative

Parsippany, NJ
onsite
Permanent
48000 - 55000 USD / Yearly
We are looking for multiple dynamic Inside Sales Representatives to join our client's team in Parsippany, New Jersey. In this role, you will engage with customers to understand their needs, recommend tailored solutions, and drive sales results. This position is ideal for someone who is communicative, organized, and detail oriented, thrives in a fast-paced environment, and enjoys building lasting customer relationships. Responsibilities:• Communicate with potential customers to assess their needs and recommend suitable products and services.• Provide clear and detailed explanations of service offerings to ensure customer understanding.• Handle inbound and outbound calls with a focus on delivering excellent customer service.• Address customer inquiries and resolve concerns while emphasizing the benefits of the company’s solutions.• Develop and maintain strong relationships with clients to encourage repeat business and referrals.• Manage a sales pipeline effectively, following up on leads and closing deals.• Keep accurate and up-to-date records in company systems to track customer interactions and sales progress.• Participate in regular training sessions to enhance sales techniques and product knowledge.• Collaborate with team members to share best practices and achieve collective sales goals.
2026-03-06T00:00:00Z

Sales Support Specialist

Easton, PA
onsite
Temporary
21 - 25 USD / Hourly
Are you detail-oriented, organized, and passionate about providing outstanding operational support? Robert Half is seeking a Sales Support Specialist to join a fast-paced environment and play a crucial role in ensuring accurate and efficient processing of orders. Key Responsibilities: - Accurately enter customer orders into the company database, maintaining a high level of attention to detail and data integrity.- Review incoming orders for completeness and resolve discrepancies with internal teams or customers as needed.- Collaborate with sales, customer service, and warehouse teams to facilitate smooth order fulfillment and delivery.- Communicate order status and resolve issues to ensure an excellent customer experience.- Maintain and update order records, adhering to all data privacy and quality standards.- Support ongoing process improvements to increase efficiency and accuracy.
2026-03-10T00:00:00Z