8 results for Customer Service Associate in Ewing, NJ

Customer Service Representative

Newark, NJ
onsite
Temporary
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-04-02T00:00:00Z

Customer Service Representative

Exton, PA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability. Responsibilities: • Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently. • Accurately process and manage order entries, ensuring all details are recorded correctly. • Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions. • Collaborate with internal teams to ensure smooth handling of customer requests and orders. • Utilize company systems and tools to track and manage customer interactions effectively. • Ensure compliance with company policies and procedures during all customer interactions. • Proactively identify opportunities to enhance customer satisfaction and build long-term relationships. • Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.
2026-04-01T00:00:00Z

Customer Service Representative

Allentown, PA
onsite
Temporary
18 - 20 USD / Hourly
Are you passionate about delivering exceptional service and making a positive impact? Robert Half is seeking a dedicated Customer Service Representative to support a local and growing team. In this role, you’ll be the first point of contact for customers—resolving inquiries, addressing concerns, and ensuring a seamless experience. Key Responsibilities:<ul><li>Interact with customers via phone, email, and chat to provide timely solutions and support</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate cross-functionally with team members to resolve complex issues</li><li>Recommend process improvements to enhance the customer experience</li><li>Uphold company values with professionalism and empathy in every interaction</li></ul>
2026-03-06T00:00:00Z

Customer Service Representative

Marlton, NJ
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Marlton, New Jersey. In this contract role, you will play a pivotal part in ensuring customer satisfaction through attentive communication and efficient service. This position requires working onsite for 25-30 hours per week and is expected to last 3-6 weeks, with the potential for extension. Responsibilities: • Respond to inbound customer calls and address inquiries with accuracy. • Handle outbound calls to follow up with clients and provide additional support as needed. • Process orders efficiently and ensure data entry is completed accurately. • Assist customers in resolving issues related to sales and services. • Promote upselling opportunities by understanding client needs and recommending suitable solutions. • Maintain detailed records of customer interactions and transactions. • Collaborate with team members to meet project goals and deadlines. • Utilize computer systems effectively to manage customer accounts and process information. • Deliver exceptional customer service to uphold the company’s standards and reputation.
2026-04-01T00:00:00Z

Customer Service Representative

Pine Brook, NJ
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Pine Brook, New Jersey. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by managing orders, processing claims, and providing support to clients. This position offers an opportunity to work in a dynamic and fast-paced environment while collaborating with multiple departments to ensure program success. Responsibilities: • Manage and maintain orders and inventory using Microsoft Dynamics GP. • Process customer returns, claims, and warranty-related issues efficiently. • Create and oversee reporting for sales teams and clients, both internally and externally. • Monitor and maintain client accounts, including backorders, shipments, and cancellation rates. • Collaborate closely with key departments to support program initiatives. • Handle inbound and outbound calls to address customer inquiries and resolve issues. • Ensure accurate order entry and timely responses to customer needs. • Provide exceptional service to clients, fostering positive relationships and trust.
2026-04-03T00:00:00Z

Customer Experience Manager

Bethlehem, PA
onsite
Temporary
23 - 25 USD / Hourly
Are you passionate about creating exceptional customer experiences and leading teams to success? Robert Half is seeking a motivated and strategic Customer Experience Manager to join a local team! Responsibilities:<ul><li>Lead and develop a customer service team to ensure best-in-class interactions across all touchpoints (phone, digital, in-person).</li><li>Analyze customer feedback, identify trends, and collaborate cross-functionally to drive process improvements.</li><li>Develop and implement customer experience strategies aligned with business goals.</li><li>Set, monitor, and report on key performance indicators (KPIs) relating to customer satisfaction, retention, and loyalty.</li><li>Advocate for our customers by championing their needs within the organization.</li><li>Deliver ongoing training and coaching to customer-facing team members.</li><li>Manage escalation processes to resolve complex customer concerns quickly and professionally.</li></ul>
2026-03-20T00:00:00Z

Client Services Coordinator

Conshohocken, PA
onsite
Permanent
55000 - 75000 USD / Yearly
We are looking for a proactive and detail-oriented Client Services Coordinator to join our team in Conshohocken, Pennsylvania. In this role, you will serve as the first point of contact for our Managed IT Services team, ensuring smooth communication with clients and efficient handling of support requests. If you excel at multitasking, scheduling, and providing exceptional customer service, we encourage you to apply. Responsibilities: • Respond promptly to incoming client calls, addressing inquiries and creating support tickets in the system. • Manage and update support tickets, ensuring accurate documentation and timely resolutions. • Communicate clear next steps, schedules, and expectations to clients throughout the service process. • Assign tickets to technicians based on urgency, skill requirements, and availability. • Coordinate remote and onsite appointments with clients to ensure services are delivered efficiently. • Monitor ticket queues, ensuring timely responses and adherence to service protocols. • Escalate complex issues when necessary to maintain high service standards. • Track and report on service metrics, such as ticket volume and response times, to improve operational efficiency. • Identify recurring issues and provide recommendations to enhance client experiences. • Collaborate with leadership to analyze workload trends and optimize technician utilization.
2026-03-11T00:00:00Z

Sales Assistant

Coopersburg, PA
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
Robert Half is seeking a motivated and detail-oriented Sales Assistant to support a local sales team in driving business growth and delivering outstanding customer service. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates proven experience working with Salesforce CRM. Key Responsibilities:<ul><li>Support sales executives with administrative tasks including preparing presentations, proposals, and contracts.</li><li>Update and maintain accurate customer records, sales opportunities, and pipeline reports in Salesforce.</li><li>Respond promptly to client inquiries and provide product/service information as needed.</li><li>Coordinate meetings, calls, and follow-ups between sales team members and prospects.</li><li>Generate regular sales reports and assist with sales analytics.</li><li>Assist with order processing and post-sale activities.</li></ul>
2026-04-03T00:00:00Z