<p>A growing healthcare services organization is seeking an organized, detail-driven <strong>HR Onboarding Specialist</strong> to help manage the employee experience from offer acceptance through the first several weeks on the job. This is a great opportunity for someone who enjoys HR administration, coordinating with people across departments, and ensuring every required document and onboarding milestone is completed accurately. You'll partner with HR, recruiting, hiring managers, and incoming employees to coordinate paperwork, background screenings, orientation schedules, and system access. The ideal candidate is proactive, comfortable following up on outstanding items, and able to keep multiple new hires moving through the onboarding process without letting important details slip.</p><p><strong>What you'll do:</strong></p><ul><li>Coordinate onboarding timelines for new employees across multiple departments.</li><li>Prepare offer documentation, onboarding packets, and new-hire checklists.</li><li>Track background checks, employment verifications, and required employment documents.</li><li>Coordinate I-9 completion and follow up on outstanding steps within required timelines.</li><li>Schedule orientation sessions and communicate first-day instructions.</li><li>Enter new-hire information into HR systems and verify data accuracy.</li><li>Coordinate with IT and department managers regarding system access and equipment.</li><li>Maintain electronic personnel files and confidential employee documentation.</li><li>Respond to new-hire questions about forms, orientation, and onboarding procedures.</li><li>Track completion of required training, acknowledgments, and compliance documents.</li><li>Prepare onboarding reports and identify incomplete items requiring follow-up.</li><li>Recommend improvements to onboarding workflows and communication.</li></ul>
<p>This role is a great fit for someone who has developed strong commercial collections skills and wants more analytical responsibility. You'll work with established customers, research payment discrepancies, review aging trends, and help identify the underlying causes of overdue balances. The team needs someone who can communicate confidently with customers and internal stakeholders, handle escalations professionally, and remain focused on solutions. Experience with deductions, short payments, and credit-and-collections processes will be particularly valuable.</p><p><br></p><p><strong>What you'll be doing:</strong></p><ul><li>Manage a portfolio of commercial accounts with a focus on reducing delinquent balances.</li><li>Review AR aging reports and develop account-specific follow-up strategies.</li><li>Contact customers regarding overdue invoices, disputed balances, and payment commitments.</li><li>Research deductions, short payments, unapplied cash, and credit memo requests.</li><li>Collaborate with billing, cash application, sales, and customer service to resolve disputes.</li><li>Review customer payment history and identify accounts showing increased credit risk.</li><li>Maintain detailed account notes, collection status updates, and supporting documentation.</li><li>Prepare reports highlighting aging trends, collection progress, and high-risk accounts.</li><li>Assist with customer credit reviews and recommendations for account holds when appropriate.</li><li>Escalate significant payment issues and unresolved disputes to management.</li><li>Monitor collection metrics and recommend improvements to the team's workflow.</li><li>Support month-end AR reviews and cash forecasting by providing accurate collection updates.</li></ul>
<p><strong>Strong collections isn't about making calls all day. It's about getting results.</strong></p><p>A growing North County distribution company is seeking a <strong>Collections Specialist</strong> to manage a portfolio of commercial customer accounts and help improve cash flow while maintaining positive business relationships. This position is ideal for someone who is comfortable discussing outstanding balances, investigating payment delays, and working with customers to find practical solutions. You'll partner with accounts receivable, sales, and customer service to resolve disputes and prevent small billing issues from turning into long-overdue accounts.</p><p><br></p><p>The company is looking for someone who can balance persistence with professionalism. You'll have ownership of your assigned accounts, visibility into aging trends, and the opportunity to help improve collection procedures.</p><p><strong>What you'll be responsible for:</strong></p><ul><li>Manage a portfolio of business-to-business customer accounts.</li><li>Review aging reports and prioritize past-due invoices for follow-up.</li><li>Contact customers by phone and email regarding outstanding balances.</li><li>Secure payment commitments and follow up to ensure agreed-upon payments are received.</li><li>Research short payments, unapplied cash, billing disputes, and account discrepancies.</li><li>Coordinate with billing and AR teams to resolve invoice issues.</li><li>Partner with sales and customer service when account disputes require additional support.</li><li>Document collection activity, customer conversations, and payment arrangements.</li><li>Escalate seriously delinquent or high-risk accounts according to company procedures.</li><li>Assist with credit holds and account reviews when appropriate.</li><li>Prepare aging summaries and collection status reports for management.</li><li>Identify recurring payment delays and recommend ways to improve collection performance.</li></ul>