<p>Not all customer service roles are created equal. Some are transactional. Others are relationship-driven, problem-solving, and central to how a company builds trust with its customers.</p><p>Our client, a growing consumer-focused brand, is seeking a <strong>Customer Service Representative</strong> who understands that every interaction is an opportunity to strengthen the customer experience. This role goes beyond answering questions — it’s about <strong>owning conversations, resolving challenges thoughtfully, and representing the brand with professionalism and clarity</strong>.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Manage <strong>inbound customer inquiries via phone, email, and chat</strong></li><li>Resolve issues related to <strong>orders, products, and account support</strong></li><li>Maintain detailed <strong>CRM records and customer interaction history</strong></li><li>Collaborate cross-functionally with <strong>operations and logistics teams</strong></li><li>Identify trends in customer feedback and escalate when needed</li><li>Deliver a <strong>high-quality, solution-oriented customer experience</strong></li></ul><p><br></p><p><br></p>
<p>We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a key role in providing exceptional service to our clients by managing both inbound and outbound communication. This is an excellent opportunity for individuals who are passionate about delivering solutions and enhancing customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to approximately 10 inbound calls per day, addressing customer inquiries and resolving issues efficiently.</p><p>• Conduct between 30 to 80 outbound calls daily after completing training, ensuring timely follow-ups with clients.</p><p>• Provide customers with next-step instructions and follow-up links as needed.</p><p>• Accurately enter and update customer orders using the Salesforce platform.</p><p>• Maintain detailed records of interactions and transactions to ensure data accuracy.</p><p>• Collaborate with team members to improve processes and enhance the overall customer experience.</p><p>• Stay informed about company products and services to provide knowledgeable assistance.</p><p>• Handle customer concerns with professionalism and escalate complex issues when necessary.</p><p>• Meet or exceed performance metrics related to call handling and customer satisfaction.</p>
<p>Our client is a respected nonprofit organization dedicated to making a positive impact in the community. They are seeking a compassionate and solutions-oriented Customer Service Representative to join their mission-driven team and serve as the first point of contact for individuals seeking support and information.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide professional and empathetic support to donors, beneficiaries, and community partners via phone, email, and in-person interactions</li><li>Address inquiries, resolve concerns, and ensure a positive experience for all stakeholders</li><li>Maintain accurate records of interactions and process documentation with attention to confidentiality</li><li>Assist with donation processing, event registration, and information dissemination</li><li>Collaborate with program teams to escalate and resolve complex issues</li><li>Maintain up-to-date knowledge of organizational programs, services, and resources</li><li>Uphold the organization’s values with every interaction</li></ul><p><br></p>
<p>Our client is a reputable organization seeking a proactive and personable Customer Service Representative to join their team. This role is ideal for an individual who excels at communicating with customers, resolving issues efficiently, and delivering outstanding service in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide prompt and courteous customer support via phone, email, and chat</li><li>Address customer inquiries, resolve complaints, and ensure positive experiences</li><li>Maintain accurate records of interactions, transactions, and feedback</li><li>Collaborate with team members and other departments to solve customer concerns</li><li>Assist with order processing, returns, and account management</li><li>Stay informed about products, services, and company policies</li><li>Uphold confidentiality and professionalism in all customer interactions</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and detail-oriented Customer Service Representative. This role is ideal for someone who is passionate about making a difference in the community while delivering exceptional service and support.</p><p>You’ll serve as a key point of contact for clients, providing information, resolving inquiries, and ensuring a positive experience for individuals seeking assistance.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide high-quality customer service via phone, email, and in person</li><li>Respond to client inquiries and provide accurate information about programs and services</li><li>Assist with intake processes, documentation, and data entry</li><li>Maintain and update client records in internal systems</li><li>Route inquiries to appropriate departments as needed</li><li>Support scheduling and coordination of services</li><li>Handle sensitive information with professionalism and confidentiality</li></ul><p><br></p>
<p>In healthcare, communication is not just about efficiency — it’s about clarity, empathy, and trust. A respected healthcare organization is hiring a <strong>Customer Service Representative</strong> to support patient coordination and administrative communication. This role is ideal for someone who can balance <strong>professionalism, empathy, and accuracy</strong> while working in a structured, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle <strong>patient inquiries, scheduling, and appointment coordination</strong></li><li>Maintain accurate <strong>patient records and documentation</strong></li><li>Verify information and support <strong>administrative workflows</strong></li><li>Communicate clearly with patients, providers, and internal teams</li><li>Ensure compliance with <strong>confidentiality and healthcare regulations</strong></li><li>Provide a <strong>calm, solution-focused experience</strong> for patients</li></ul><p><br></p>
<p>Our company is seeking an enthusiastic Customer Service Representative to be the first point of contact for our clients. If you excel at communication, problem-solving, and providing exceptional customer experiences, this opportunity is for you.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and chat.</li><li>Resolve customer complaints and provide accurate information regarding products and services.</li><li>Document interactions and follow established procedures for issue escalation.</li><li>Maintain a high level of professionalism and adhere to company service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Assist in identifying trends and opportunities for process improvement.</li></ul><p><br></p>
<p>Our company is seeking a dedicated Customer Service Representative to be the first point of contact for our clients. This position is ideal for individuals who excel in communication, problem-solving, and delivering exceptional customer experiences.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat, ensuring prompt and accurate solutions.</li><li>Resolve customer issues and provide information about products and services.</li><li>Document interactions and follow established procedures for escalating concerns.</li><li>Maintain professionalism and adhere to service standards at all times.</li><li>Collaborate across departments to ensure customer needs are met efficiently.</li><li>Assist in identifying process improvements based on customer feedback.</li></ul><p><br></p>
<p><strong>About the Company:</strong></p><p> Our client, a reputable and growing insurance firm, is seeking a Client Service Associate to join their team. This organization prides itself on delivering exceptional customer service and tailored insurance solutions to individuals and businesses.</p><p><strong>Position Overview:</strong></p><p> The Client Service Associate will be responsible for supporting clients, agents, and internal teams by ensuring a seamless service experience. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, client-driven environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for client inquiries via phone, email, and in person</li><li>Assist clients with policy questions, coverage details, and account updates</li><li>Process policy changes, endorsements, renewals, and cancellations</li><li>Prepare and distribute insurance documents, certificates, and correspondence</li><li>Support agents and account managers with administrative and client service tasks</li><li>Maintain accurate and up-to-date client records in agency management systems</li><li>Follow up on outstanding documentation and ensure timely resolution of client requests</li><li>Ensure compliance with company policies and insurance regulations</li><li>Assist with billing inquiries and payment processing as needed</li></ul><p><br></p>
<p><strong>About the Organization:</strong></p><p>Our client is a mission-driven nonprofit dedicated and they are seeking a compassionate and detail-oriented <strong>Customer Support Specialist</strong> to join their team and help provide exceptional support to their clients, partners, and community members.</p><p><strong>Role Overview:</strong></p><p>The Customer Support Specialist will serve as the first point of contact for individuals seeking assistance, information, or resources. This role requires excellent communication skills, empathy, and a commitment to helping others. The ideal candidate will thrive in a fast-paced environment while maintaining professionalism and a client-focused approach.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to inquiries via phone, email, and other communication channels.</li><li>Provide accurate information about the organization’s programs, services, and resources.</li><li>Maintain detailed records of interactions and client requests in internal systems.</li><li>Collaborate with internal teams to resolve issues efficiently and ensure a positive client experience.</li><li>Assist with data entry and reporting to support organizational tracking and performance metrics.</li><li>Identify opportunities to improve customer service processes and suggest enhancements.</li></ul>
<p><strong>About the Organization:</strong></p><p>Our client is a mission-driven nonprofit committed to supporting underserved populations. They are seeking a proactive <strong>Customer Success Specialist</strong> to ensure clients and partners achieve meaningful outcomes through the organization’s programs and services. This role transitions to hybrid (3 days remote, 2 days in office) after the first six months of onsite work. </p><p><strong>Role Overview:</strong></p><p>The Customer Success Specialist is responsible for building strong relationships with clients and stakeholders, providing guidance and support, and ensuring satisfaction with the organization’s offerings. This role combines problem-solving, communication, and data tracking to drive positive client outcomes and strengthen engagement.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Onboard and guide clients through programs, services, or initiatives.</li><li>Act as a trusted resource, addressing client questions, concerns, and feedback.</li><li>Monitor client engagement and satisfaction, identifying opportunities to enhance experiences.</li><li>Collaborate with internal teams to resolve challenges and implement solutions.</li><li>Maintain accurate records in CRM or database systems for reporting and analysis.</li><li>Contribute to process improvements to enhance client success and retention.</li></ul>
<p>We are looking for a Customer Success Specialist for our non-profit organization to provide outstanding support to individuals seeking assistance and information about our programs. This role interacts regularly with clients, community members, and service partners via phone, email, and in-person, utilizing empathy and strong communication skills to connect people with resources and ensure a positive experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inquiries from clients and community stakeholders, offering information about the non-profit’s services and programs.</li><li>Assess needs and provide referrals to appropriate community resources.</li><li>Maintain accurate records of client interactions and service requests.</li><li>Ensure compliance with privacy, confidentiality, and organizational procedures.</li><li>Contribute to process improvements and training to support service delivery.</li><li>Assist with outreach and program promotion efforts as needed.</li><li>Collaborate effectively with internal teams and external partners to resolve issues and enhance client outcomes.</li><li>Handle difficult or sensitive client situations with professionalism and compassion.</li></ul><p><br></p>
<p>Robert Half is partnering with a mission-driven nonprofit organization to identify a Bilingual Customer Service Representative (Spanish/English) who is passionate about supporting the community. This is a great opportunity to join a collaborative team dedicated to making a meaningful impact.</p><p><br></p><p>Work Schedule:</p><p> This position will begin fully onsite to support training and team integration. After the first 6 months, the role will transition to a hybrid schedule (3 days remote, 2 days onsite).</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service via phone, email, and in person</li><li>Assist clients with inquiries, applications, and service navigation</li><li>Maintain accurate records and documentation in internal systems</li><li>Collaborate with internal departments to ensure timely service delivery</li><li>Handle sensitive information with confidentiality and professionalism</li></ul>
<p>Our company is searching for a skilled Front Desk Coordinator to be the welcoming face of our office and maintain efficient front office operations. This role is perfect for individuals who thrive in a fast-paced environment and have outstanding communication and organizational abilities.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and staff in a professional and friendly manner.</li><li>Manage incoming calls, direct inquiries, and handle mail and deliveries.</li><li>Schedule appointments and maintain meeting room calendars.</li><li>Perform office administrative duties such as data entry, filing, and document management.</li><li>Keep the front desk and reception area clean, organized, and presentable.</li><li>Assist with onboarding tasks and support other departments as needed.</li><li>Monitor and order office supplies.</li></ul><p><br></p>
<p>Our nonprofit organization is seeking a skilled and empathetic Bilingual Customer Service Representative to join our call center team. As the first point of contact for individuals in need of assistance, you will deliver exceptional customer support in both English and Spanish, helping callers access vital resources within the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer inbound calls from clients in both English and Spanish, providing information and guidance about available services and support programs </li><li>Listen actively to understand and assess the needs of callers, offering personalized referrals to nonprofit and community resources </li><li>Document call interactions and referral details accurately in organizational systems </li><li>Maintain strict confidentiality and adhere to organizational policies and procedures </li><li>Participate in training and ongoing development to stay informed about resources and call center best practices </li><li>Collaborate with team members to ensure positive outcomes for callers and maintain a high level of service </li><li>Handle sensitive situations with empathy and escalate cases when necessary </li></ul><p><br></p>
<p><strong>About the Role</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and detail-oriented <strong>Bilingual Customer Service Representative</strong>. This role is ideal for someone passionate about supporting diverse communities and providing exceptional service in both English and Spanish.</p><p>You will serve as a key point of contact for clients, assisting individuals from a variety of backgrounds and ensuring they receive the support and resources they need.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide high-quality customer service in both <strong>English and Spanish</strong> via phone, email, and in person</li><li>Respond to client inquiries and provide accurate information about programs and services</li><li>Assist with intake processes, documentation, and data entry</li><li>Translate and interpret information for Spanish-speaking clients as needed</li><li>Maintain and update client records in internal systems</li><li>Route inquiries to appropriate departments</li><li>Support scheduling and coordination of services</li><li>Handle sensitive and confidential information with professionalism</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>Our client, a mission-driven nonprofit organization, is seeking a Bilingual Customer Service Representative to provide exceptional support to Spanish- and English-speaking constituents. This role is ideal for a professional passionate about helping others and ensuring seamless communication between the organization and the community it serves.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to incoming calls, emails, and inquiries in Spanish and English.</li><li>Assist community members with questions regarding programs, services, and resources.</li><li>Document interactions accurately and maintain detailed records in internal databases.</li><li>Collaborate with team members to ensure a high standard of customer service.</li><li>Identify opportunities to improve the constituent experience and share feedback with management.</li></ul><p><br></p>
<p><strong>About the Company:</strong></p><p> Our client, a well-established construction company, is seeking a Bilingual Customer Service Representative to support their growing operations. This organization is known for delivering high-quality projects and maintaining strong relationships with clients, vendors, and field teams.</p><p><strong>Position Overview:</strong></p><p> The Bilingual Customer Service Representative will serve as a key point of contact for Spanish- and English-speaking clients, vendors, and internal teams. This role is ideal for someone who is highly organized, customer-focused, and comfortable working in a fast-paced, project-driven environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service in both Spanish and English via phone, email, and in person</li><li>Serve as a liaison between clients, subcontractors, and internal teams</li><li>Handle inbound inquiries related to project timelines, service requests, and general support</li><li>Schedule appointments, site visits, and service calls for field teams</li><li>Maintain and update customer records, job details, and service requests in internal systems</li><li>Assist with coordinating project documentation, contracts, and work orders</li><li>Resolve customer concerns in a timely and professional manner</li><li>Support billing inquiries, invoices, and payment follow-ups as needed</li><li>Collaborate with project managers and operations teams to ensure smooth communication</li></ul><p><br></p>
<p><strong>About the Organization:</strong></p><p> Our client is a mission-driven nonprofit dedicated to empowering underserved communities and providing critical resources. They are seeking a compassionate and proactive <strong>Bilingual Spanish Customer Success Specialist</strong> to join their team and make a meaningful impact.</p><p><strong>Role Overview:</strong></p><p> The Customer Success Specialist serves as a trusted resource for clients, guiding them through programs and services while ensuring a positive, impactful experience. This role is ideal for someone passionate about helping others, with strong communication skills in both English and Spanish, and a desire to contribute to meaningful work in a nonprofit setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Build strong relationships with clients and community members to support engagement and success.</li><li>Guide clients through programs and services, ensuring they have the resources they need.</li><li>Address client inquiries, concerns, and feedback promptly and empathetically.</li><li>Monitor client satisfaction and engagement, identifying opportunities to improve outcomes.</li><li>Maintain accurate records in CRM or database systems to track interactions and outcomes.</li><li>Collaborate with internal teams to resolve issues and implement client-focused solutions.</li><li>Contribute to process improvements to enhance client experiences and organizational impact.</li></ul><p><br></p>
<p>Robert Half is working with a respected nonprofit organization seeking a Bilingual Spanish Customer Service Specialist to support their growing team. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and wants to be part of an organization that makes a real difference in the community.</p><p><br></p><p>Schedule & Work Environment:</p><p> This position will start fully onsite to ensure hands-on training and team collaboration. After successfully completing the first 6 months, employees will transition to a hybrid schedule (3 days remote, 2 days onsite).</p><p>What You’ll Do:</p><ul><li>Serve as a primary point of contact for clients via phone, email, and in-person interactions</li><li>Provide guidance, answer questions, and connect clients with appropriate services</li><li>Enter and update client information with a high level of accuracy</li><li>Coordinate with internal teams to resolve issues and ensure a smooth client experience</li><li>Uphold confidentiality standards when handling sensitive information</li></ul>
<p>Manufacturing is one of the most detail-driven environments — where accuracy, timing, and coordination directly impact production and delivery. A growing manufacturing company in San Diego is hiring an <strong>Accounting Coordinator</strong> to support day-to-day financial operations tied to inventory, purchasing, and production. This role is ideal for someone who enjoys structured work but also wants exposure to how finance connects with real, physical operations. This position sits between accounting and operations, supporting everything from invoice processing to inventory tracking and vendor coordination. The right candidate will be organized, dependable, and comfortable working with both numbers and cross-functional teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support accounts payable and receivable processes</li><li>Assist with purchase orders, invoicing, and vendor payments</li><li>Maintain accurate inventory and cost tracking records</li><li>Help with reconciliations and month-end close support</li><li>Coordinate with operations and warehouse teams on order flow</li><li>Track expenses and assist with basic reporting</li><li>Organize financial documentation and filing systems</li><li>Support internal communication between accounting and production</li></ul>
<p>About the Role</p><p>Our client, a mission-driven nonprofit, is looking for a Bilingual Customer Success Representative to help ensure constituents and partners receive an outstanding experience with their programs and services. This role is perfect for someone who is proactive, empathetic, and passionate about supporting the community.</p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for Spanish- and English-speaking constituents.</li><li>Guide members through programs, services, and resources to ensure satisfaction and engagement.</li><li>Monitor and track constituent feedback, providing actionable insights to improve services.</li><li>Collaborate with internal teams to address issues, answer questions, and ensure seamless experiences.</li><li>Maintain accurate records in CRM systems and internal databases.</li></ul><p><br></p>
<p>Our team is seeking a dedicated Bilingual Spanish Customer Experience Specialist for our non-profit call center. This role serves as a vital connection for individuals seeking assistance, resources, and referrals through our organization’s helpline. The ideal candidate will provide exceptional customer service in both English and Spanish, ensuring every call is handled with empathy, professionalism, and a focus on helping callers access community support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls from clients in both English and Spanish, providing information about available services and resources </li><li>Assess caller needs, actively listen, and offer tailored referrals to nonprofit and community programs </li><li>Maintain accurate records of client interactions and referrals in organizational databases </li><li>Uphold confidentiality standards and ensure compliance with organizational policies and procedures </li><li>Participate in ongoing training to stay current on available resources and service delivery best practices </li><li>Collaborate with team members to improve service quality and share knowledge about community programs </li><li>Handle difficult or sensitive situations with empathy and escalate complex cases as necessary </li></ul><p><br></p>
<p>Our client is an innovative organization in the biotech sector, seeking a Human Resources Coordinator to support their growing HR team. This role is ideal for a detail-oriented professional with a passion for supporting talent and advancing strategic initiatives in a fast-paced, mission-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate HR administrative tasks including onboarding, benefits enrollment, HRIS data entry, and personnel file management.</li><li>Support recruitment activities by scheduling interviews, communicating with candidates, and assisting with job postings.</li><li>Maintain compliance with federal, state, and local employment regulations relevant to the biotech industry.</li><li>Prepare and distribute HR communications such as policy updates, employee newsletters, and training materials.</li><li>Assist with performance management, employee engagement events, and training logistics.</li><li>Respond to employee inquiries regarding HR policies, benefits, and payroll in a timely and professional manner.</li><li>Generate HR reports and help track analytics for continuous improvement.</li></ul><p><br></p>
<p>Great companies are built by great people — and the systems that support them. A well-regarded organization in Encinitas is hiring a <strong>Human Resources Coordinator</strong> to support recruiting, onboarding, and employee experience initiatives. This role is ideal for someone who is both detail-oriented and people-focused — someone who understands that strong HR support is equal parts <strong>process, communication, and trust</strong>. This position sits at the intersection of recruiting and HR operations, offering exposure to <strong>talent acquisition, employee lifecycle management, HR systems, and internal communication</strong>. It’s an opportunity to build a well-rounded HR foundation while contributing to a positive and organized workplace environment.</p><p>The right candidate will be someone who is naturally organized, highly communicative, and capable of managing multiple priorities while maintaining accuracy and confidentiality.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate <strong>interview scheduling, candidate communication, and recruiting logistics</strong></li><li>Support <strong>new hire onboarding, documentation, and orientation processes</strong></li><li>Maintain and update <strong>employee records, HRIS systems, and personnel files</strong></li><li>Assist with <strong>employee communications, engagement initiatives, and HR programs</strong></li><li>Prepare <strong>reports, HR metrics, and internal documentation</strong></li><li>Ensure compliance with <strong>HR policies, procedures, and documentation standards</strong></li><li>Support HR team with <strong>day-to-day administrative and operational tasks</strong></li></ul>