We are looking for an accomplished credit leader to oversee enterprise-wide credit and collections operations in Anaheim, California. This role will guide a team of managers across multiple locations, strengthen credit strategy, and support sound decision-making that protects revenue while maintaining strong customer relationships. The ideal candidate brings deep experience in commercial credit and collections, along with the leadership presence to drive consistency, accountability, and performance across a distributed organization.<br><br>Responsibilities:<br>• Lead credit and collections functions across several locations, providing direction and support to managers responsible for day-to-day team performance.<br>• Establish and refine commercial credit policies, approval standards, and collection practices to balance growth objectives with risk management.<br>• Review complex credit situations and authorize decisions on account terms, exposure levels, and exception requests.<br>• Track portfolio performance through reporting and analysis, using data to identify trends, reduce delinquency, and improve cash flow.<br>• Partner with finance, operations, sales, and senior leadership to align credit strategy with broader business goals.<br>• Coach and develop managers, set measurable expectations, and build a high-performing culture focused on accountability and service.<br>• Evaluate collection effectiveness and implement process improvements that increase recovery rates and strengthen operational consistency.<br>• Support credit risk assessment for commercial customers by analyzing financial information, payment behavior, and overall account health.
<p>We are seeking a detail-oriented and organized <strong>Loan Processor</strong> to join a reputable banking institution in City of Industry, CA. The ideal candidate will have experience in loan processing, banking operations, or financial services and be fluent in English and either Mandarin or Cantonese.</p><p>This individual will support the loan application process, review financial documentation, coordinate with loan officers and customers, and ensure accurate and timely processing of loan files in accordance with banking policies and regulatory requirements.</p><p>Key Responsibilities</p><ul><li>Process and review consumer and/or commercial loan applications for accuracy and completeness.</li><li>Collect, verify, and organize financial documents, credit reports, income verification, and supporting loan documentation.</li><li>Work closely with loan officers, underwriters, and banking teams to facilitate loan approvals and closings.</li><li>Communicate with English-, Mandarin-, or Cantonese-speaking clients regarding loan requirements, documentation, and application status.</li><li>Maintain accurate loan records and update information in the bank's loan processing system.</li><li>Ensure compliance with internal banking policies, lending regulations, and documentation requirements.</li><li>Identify missing information, resolve discrepancies, and follow up on outstanding loan conditions.</li><li>Assist with loan closing documentation, funding coordination, and post-closing activities.</li><li>Provide excellent customer service throughout the lending process.</li></ul><p><br></p>