Add your latest resume to match with open positions.
1 result for Office Specialist in El Paso, TX
- El Paso, TX
- onsite
- Temporary / Contract
- 14.25 - 16.50 USD / Hourly
- We are looking for a Collections Specialist to join a team in El Paso, Texas for a Contract position. This opportunity is well suited for someone starting a career in collections or customer service and offers hands-on training in mortgage servicing support. You will work in a fully onsite setting, helping borrowers navigate payment challenges while maintaining accurate records and following required guidelines.<br><br>Responsibilities:<br>• Communicate with borrowers to discuss past-due mortgage payments and identify practical repayment options.<br>• Prepare and distribute required borrower correspondence in accordance with investor timelines and servicing standards.<br>• Review customer financial circumstances and suggest appropriate loss mitigation solutions when eligibility is established.<br>• Handle collection activities in compliance with debt collection regulations, privacy requirements, and company procedures.<br>• Use research tools and skip tracing methods to locate customers when contact information is outdated or incomplete.<br>• Record all collection conversations, follow-up actions, and account updates in the appropriate systems.<br>• Coordinate property inspection requests and track condition-related information as part of account management.<br>• Maintain organized files, support monthly reporting, and complete administrative tasks such as scanning, filing, and document handling.
- 2026-05-07T22:13:42Z