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8 results for Customer Service Representative in El Cajon, CA

Customer Service Representative

Vista, California
onsite
Temporary / Contract
22 - 25 USD / Hourly
A growing manufacturing company in North County is looking for a Customer Service Representative to join its team and serve as a key point of contact for customers from order placement through delivery. This is a great opportunity for someone who enjoys building relationships but also likes the operational side of customer service — entering orders, checking inventory, coordinating with internal departments, and making sure customers know exactly what to expect. The ideal candidate is someone who can move quickly without sacrificing accuracy and is comfortable juggling customer requests, order updates, and internal follow-up throughout the day.What You’ll Do:<ul><li>Serve as a primary point of contact for customers regarding orders and account questions</li><li>Enter and process customer orders accurately and efficiently</li><li>Review orders for pricing, quantities, product availability, and requested delivery dates</li><li>Provide customers with order confirmations, status updates, and shipping information</li><li>Monitor open orders and proactively communicate delays or changes</li><li>Coordinate with sales, production, purchasing, and warehouse teams</li><li>Respond to customer inquiries by phone and email</li><li>Research order discrepancies and work toward timely resolutions</li><li>Maintain accurate customer and order information in internal systems</li><li>Assist with returns, replacements, credits, and product-related questions</li><li>Follow up on backorders and special requests</li><li>Maintain detailed notes and documentation on customer interactions</li><li>Help identify recurring issues and communicate them to management</li><li>Support additional administrative and customer service projects as needed</li></ul>
2026-09-21T00:00:00Z

Customer Service Representatives

Chula Vista, California
onsite
Temporary / Contract
28 - 29 USD / Hourly
We are looking for customer-focused professionals to join a Long-term Contract assignment supporting an aerospace asset management team in Chula Vista, California. In this onsite role, you will help airline and maintenance customers secure timely support for leased and exchange components while ensuring accurate coordination across internal teams. This opportunity is well suited for someone who is highly organized, communicates clearly, and can manage multiple priorities in a fast-paced service environment. Responsibilities: • Assist airline customers and maintenance providers with service requests involving aerospace components, including urgent aircraft-on-ground needs. • Work closely with technical support, distribution, licensing, finance, pricing, and other internal teams to move customer transactions forward efficiently. • Enter, maintain, and verify customer and program data in business systems such as Microsoft Dynamics and Salesforce. • Monitor open requests and follow through on next steps to help ensure timely resolution and a positive customer experience. • Provide accurate communication to customers regarding order status, component availability, and service updates. • Support asset management activities tied to rotable component programs while maintaining strong attention to detail and process accuracy. • Help resolve service issues by using established procedures, internal tools, and cross-functional collaboration. • Prepare and update reports, records, and documentation needed to support daily operational and customer service activities.
2026-09-14T00:00:00Z

Customer Care Specialist

San Marcos, California
onsite
Temporary / Contract
26 - 28 USD / Hourly
A residential construction company is looking for a Customer Care Specialist to become the bridge between homeowners and the internal construction/service team. This role is more relationship-focused than a traditional customer service position and is ideal for someone who knows how to listen, organize, follow up, and actually get things resolved.You’ll work with homeowners after projects are completed, helping coordinate warranty requests, service appointments, repairs, and follow-up communication. Your Responsibilities:<ul><li>Serve as a primary contact for homeowners with service and warranty questions</li><li>Receive and document warranty and repair requests</li><li>Review requests and determine the appropriate next step</li><li>Coordinate inspections, repairs, and service appointments</li><li>Communicate with homeowners regarding schedules and expectations</li><li>Work closely with construction managers, vendors, subcontractors, and service technicians</li><li>Track open requests until completion</li><li>Follow up with internal teams when work remains outstanding</li><li>Maintain detailed records of customer interactions and completed work</li><li>Research previous work orders and project information</li><li>Assist with homeowner documentation and correspondence</li><li>Escalate complex or sensitive customer concerns</li><li>Identify recurring service issues and communicate trends to management</li><li>Provide a professional customer experience throughout the resolution process</li></ul>
2026-09-21T00:00:00Z

Customer Service Coordinator

Oceanside, California
onsite
Temporary / Contract
21 - 23 USD / Hourly
A busy construction company is adding a Customer Service Coordinator to its team. This position is perfect for someone who enjoys being the person customers can rely on to get answers, coordinate next steps, and keep projects moving. You’ll work closely with customers, project managers, field teams, vendors, and office staff. No two days will look exactly the same — you may be answering homeowner questions in the morning, coordinating a service appointment midday, and following up with a project manager on an outstanding issue in the afternoon.Responsibilities:<ul><li>Serve as a day-to-day contact for customers throughout the project or service process</li><li>Respond to customer questions by phone and email</li><li>Schedule appointments, inspections, deliveries, and service visits</li><li>Coordinate customer requests with project managers and field personnel</li><li>Provide updates regarding project timelines and scheduled work</li><li>Document customer interactions and requests in company systems</li><li>Track open customer issues through resolution</li><li>Follow up with internal teams when information or action is outstanding</li><li>Assist with change requests, service requests, and warranty-related inquiries</li><li>Maintain accurate customer and project records</li><li>Prepare customer correspondence and basic documentation</li><li>Help resolve scheduling conflicts and service issues</li><li>Escalate more complex concerns to appropriate management</li><li>Provide general administrative support to the project team</li></ul>
2026-09-21T00:00:00Z

Customer Sales Support

Chula Vista, California
onsite
Temporary / Contract
23.98 - 23.98 USD / Hourly
We are looking for a detail-oriented Customer Sales Support team member to join a fast-paced team in Chula Vista, California. This Long-term Contract position supports sales operations and customer relationships by handling service requests, coordinating order activity, and helping ensure timely, accurate communication across the order lifecycle. The role works closely with airline customers, repair facilities, brokers, and internal teams to deliver responsive support and maintain a high standard of service. Responsibilities: • Support airline customers, maintenance organizations, and broker partners by addressing service needs related to aftermarket spare parts and ongoing account activity. • Assist customers with portal usage by guiding them through available tools, resolving access or navigation questions, and promoting effective self-service where appropriate. • Enter and manage customer orders and quotations in line with established procedures, while routing specialized issues to the correct internal contacts when needed. • Follow up on credit-related approvals and invoice payment matters to help move orders forward without unnecessary delays. • Track customer interactions, order updates, and service actions within designated CRM and business systems to maintain accurate records. • Work with shipping, provisioning, and warehouse teams to accelerate deliveries, investigate shipment status, and communicate updates to customers. • Prepare regular productivity and status reporting for leadership to support visibility into daily performance and operational goals. • Contribute ideas that improve service quality, workflow efficiency, and overall customer experience within a continuous improvement environment.
2026-09-22T00:00:00Z

Customer Experience Specialist

San Diego, California
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to join a mission-driven non-profit organization serving the community. This contract position with the potential to become permanent is ideal for someone who enjoys helping people, handling high-volume inbound inquiries, and guiding individuals to the services and support they need. The person in this role will deliver thoughtful assistance, maintain accurate records, and work closely with internal teams to create a positive and effective client experience. Responsibilities: • Manage incoming calls and messages, offering clear guidance, relevant information, and appropriate service referrals based on each client’s needs. • Record client conversations and case details promptly in web-based platforms and CRM tools to support accurate follow-up and reporting. • Stay informed on community programs, organizational offerings, and eligibility guidelines so information shared with clients remains current and reliable. • Partner with colleagues across departments to coordinate support and help resolve client concerns in a timely manner. • Provide attentive, empathetic service during every interaction while maintaining quality standards and confidentiality expectations. • Use call center and communication systems such as Avaya CMS, chat tools, and related software to handle inquiries efficiently. • Assist with questions related to benefits, billing, and general service access while ensuring each response is clear and solution-focused.
2026-09-23T00:00:00Z

Resident Services Representative

Carlsbad, California
onsite
Temporary / Contract
24 - 27 USD / Hourly
A growing real estate organization is seeking a Resident Services Representative to support residents, property teams, and internal operations. This position blends customer service, coordination, and administrative support and would be a great fit for someone who enjoys helping people while keeping multiple requests organized from start to finish. You’ll be responsible for creating a positive resident experience while making sure questions, service requests, and follow-ups don't fall through the cracks.What You’ll Handle:<ul><li>Serve as a friendly and professional point of contact for residents</li><li>Respond to questions by phone, email, and internal systems</li><li>Receive and document maintenance and service requests</li><li>Coordinate requests with property managers, maintenance teams, and vendors</li><li>Track outstanding service items and follow up through completion</li><li>Communicate appointment windows and scheduling updates</li><li>Assist residents with account and property-related questions</li><li>Maintain accurate resident records and correspondence</li><li>Enter and update information in property management systems</li><li>Assist with move-in and move-out coordination</li><li>Prepare resident communications and notices</li><li>Escalate complex issues appropriately</li><li>Help maintain service-level and response-time goals</li><li>Support property management teams with administrative projects</li><li>Identify recurring resident concerns and communicate trends to management</li></ul>
2026-09-21T00:00:00Z

Customer Sales Support LL.US

Chula Vista, California
onsite
Temporary / Contract
29 - 30 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to support sales operations and deliver responsive service for aftermarket parts customers in Chula Vista, California. This Long-term Contract position works closely with airline customers, maintenance providers, and brokers to handle inquiries, process orders, and keep communication moving efficiently across the order lifecycle. The role is part of a high-performing team that helps maintain reliable global support while strengthening account relationships and customer satisfaction. Responsibilities: • Support airline customers, maintenance organizations, and brokers with aftermarket spares requests while providing dependable account assistance throughout the sales process. • Respond to general customer questions, provide accurate product and service information, and guide users through available support resources and portal tools. • Prepare and manage customer quotes and orders by following established procedures and routing specialized issues to the appropriate internal teams when needed. • Monitor credit-related approvals and invoice payment matters to help prevent delays in order fulfillment. • Record customer communications, transactions, and service activity accurately in CRM and business systems such as Microsoft Dynamics and Salesforce. • Partner with provisioning, logistics, shipping, and warehouse teams to expedite deliveries, follow up on order status, and trace shipments when exceptions occur. • Produce regular activity and output updates for management to support performance tracking and service goals. • Contribute ideas for process improvement and support quality-focused initiatives that enhance service delivery and operational efficiency.
2026-09-14T00:00:00Z