We are looking for an ERP/CRM Consultant to support business systems initiatives in Caldwell, New Jersey through a Long-term Contract engagement. This role focuses on translating operational needs into effective platform solutions, improving system functionality, and delivering reliable technical enhancements. The ideal candidate combines strong consulting skills with hands-on development experience to help shape scalable CRM and ERP outcomes.<br><br>Responsibilities:<br>• Gather stakeholder needs and convert them into clear business requirement documents that guide solution design and delivery.<br>• Build and enhance platform functionality using client-side scripting and Salesforce development best practices.<br>• Configure system features and maintain application settings to support business processes and user adoption.<br>• Develop and support API-based integrations that connect CRM or ERP platforms with related business applications.<br>• Partner with business and technical teams to evaluate requirements, recommend solutions, and align deliverables with project goals.<br>• Perform testing, troubleshoot issues, and refine system behavior to improve performance and reliability.<br>• Document configurations, technical decisions, and implementation details to support ongoing maintenance and knowledge transfer.<br>• Contribute to configuration management activities to help control changes and maintain system integrity across environments.
Are you passionate about driving business success through technology solutions? We are seeking an experienced Implementation Consultant to join our detail oriented Services team, where you’ll play a critical role leading and supporting the rollout of our industry-leading enterprise software for manufacturing and packaging clients. What You’ll Do: Lead customer implementation activities including requirements workshops, solution configuration, process documentation, and end-user training. Facilitate both onsite and virtual client engagements, supporting customers throughout the entire project life cycle—from discovery to go-live. Analyze business requirements and translate them into tailored solutions, leveraging deep knowledge of ERP and manufacturing best practices. Deliver effective presentations and knowledge transfer sessions to foster solution adoption and long-term client value. Develop and maintain standardized training materials, comprehensive documentation, and other delivery assets. Assist with customer-facing proposals and presentations, supporting both delivery and presales cycles. Identify delivery risks and issues proactively, escalating as needed and collaborating across teams to resolve challenges and ensure timely project milestones. Mentor peers and promote best practices within the detail oriented Services team. Contribute to internal initiatives such as process improvement, sales support, and the development of consulting assets. Travel up to 50% to support client engagements, onsite training, and project execution. What You Bring: Bachelor’s degree in Computer Science, Packaging, or a related discipline, or equivalent experience. 4+ years’ experience delivering and supporting enterprise software solutions, ideally within the ERP, printing, or packaging industries. Advanced organizational skills with proven ability to manage several priorities and projects concurrently. Excellent verbal and written communication skills; aptitude for leading client-facing meetings and presentations at all organizational levels. Strong analytical, troubleshooting, and problem-solving abilities with high attention to detail. Self-motivated, independent, and collaborative working style. Willingness and availability to travel as project needs dictate (up to 50%).