<p><strong>Position Summary</strong></p><p>A leading financial services organization is seeking a Senior IT Service Delivery Manager to drive production stability and delivery execution for the ACH / PEP platform. This role serves as the single point of ownership for mission‑critical payment systems and leads an Agile Kanban team of mainframe developers, BSAs, and QA resources.</p><p>The ideal candidate brings strong PEP knowledge, deep mainframe experience, and the ability to operate in a fast-paced, multi‑tasking environment while guiding teams and partnering with stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the single point of accountability for ACH applications within the payments technology organization.</li><li>Lead teams responsible for production support and delivery of roadmap initiatives.</li><li>Drive effective incident management, root cause analysis, SLA compliance, and system stability improvements.</li><li>Manage and prioritize the technical backlog, including resource planning and dependency management.</li><li>Partner with business stakeholders to balance run-the-business and change-the-business priorities.</li><li>Build and maintain strong relationships with internal stakeholders and external vendors; hold vendors accountable for quality, delivery, and documentation.</li><li>Collaborate with Infrastructure, Operations, and interfacing system teams to ensure end‑to‑end reliability.</li><li>Provide leadership, coaching, and direction to team members.</li><li>Operate effectively in a fast-paced environment and confidently lead the team through competing priorities.</li></ul><p><br></p>
We are looking for a skilled IT Manager to oversee our Cloud Platform Engineering and Operations team in Stillwater, Minnesota. This leadership role involves guiding the design, implementation, and management of cloud infrastructure and platform services to support enterprise applications and development teams. The ideal candidate will demonstrate expertise in cloud technologies and DevSecOps practices while ensuring the platform is secure, scalable, reliable, and cost-efficient.<br><br>Responsibilities:<br>• Lead and mentor a team of cloud engineers, architects, and DevSecOps specialists, fostering a collaborative and innovative environment.<br>• Develop and implement strategies for secure, scalable, and reliable cloud platform solutions aligned with organizational goals.<br>• Oversee the adoption of Infrastructure as Code (IaC), CI/CD pipelines, and automation frameworks to enhance efficiency.<br>• Monitor cloud infrastructure performance, availability, and costs, ensuring operational excellence.<br>• Establish best practices for security, observability, incident response, and change management.<br>• Collaborate with stakeholders across IT functions to align platform capabilities with business needs.<br>• Manage the budget for cloud platforms, including cost optimization initiatives.<br>• Evaluate and maintain relationships with cloud service providers and third-party vendors.<br>• Ensure compliance with security policies, regulatory requirements, and industry standards.<br>• Drive the implementation of modern DevSecOps practices, promoting automation and platform engineering.
We are looking for an experienced and forward-thinking IT Manager to oversee the technology systems at our non-profit organization in Minneapolis, Minnesota. In this role, you will ensure the reliability, security, and effectiveness of both administrative and instructional technology systems. You will collaborate with leadership, faculty, and staff to develop and implement strategic plans that enhance technology integration and support the organization's mission of innovation and excellence.<br><br>Responsibilities:<br>• Oversee the planning, implementation, and maintenance of campus-wide technology systems, including network infrastructure, data systems, and cloud-based platforms.<br>• Ensure the highest levels of system availability, reliability, and security to support organizational operations.<br>• Collaborate with leadership and faculty to align technology initiatives with long-term strategic goals.<br>• Manage and support Apple devices such as Mac, iPad, and Apple TV in an educational or enterprise environment.<br>• Administer Mobile Device Management (MDM) platforms, including Jamf Pro, Veracross, Canvas, and Intune.<br>• Provide guidance and technical support for integrating technology into classroom instruction.<br>• Develop and implement policies and procedures to enhance the effectiveness and security of technology systems.<br>• Coordinate training and resources for staff and faculty to ensure effective use of technology tools.<br>• Monitor and address emerging trends and advancements in technology to continually improve systems.<br>• Foster collaboration among departments to ensure technology solutions meet diverse needs.
<p>We are looking for an experienced Internal Audit Manager/Director to lead and oversee audit initiatives. This role requires a strategic thinker who can manage compliance programs, cultivate strong relationships with senior leadership, and provide guidance to improve internal controls. The ideal candidate will possess exceptional leadership skills and a deep understanding of regulatory and financial reporting requirements.</p><p><br></p><p>This opportunity comes with full benefits including medical, dental/vision, short/long term disability, 401k, PTO, and more.</p><p><br></p><p>If interested or you would like to have a private conversation about this opportunity, please reach out on LinkedIn @ Jordan Docken.</p>
<p>We are looking for an experienced Internal Audit Manager/Director to lead and oversee audit initiatives. This role requires a strategic thinker who can manage compliance programs, cultivate strong relationships with senior leadership, and provide guidance to improve internal controls. The ideal candidate will possess exceptional leadership skills and a deep understanding of regulatory and financial reporting requirements.</p><p><br></p><p>This opportunity comes with full benefits including medical, dental/vision, short/long term disability, 401k, PTO, and more.</p><p><br></p><p>If interested or you would like to have a private conversation about this opportunity, please reach out on LinkedIn @ Jordan Docken.</p>
<p>We are looking for an experienced IT Audit Manager, Minnesota. In this role, you will oversee IT audit processes, ensuring compliance with organizational standards and regulatory requirements. You will lead audit teams, mentor staff, and contribute to the development of risk strategies while driving operational excellence.</p><p><br></p><p>This opportunity comes with full benefits including medical, dental/vision, short/long term disability, 401k, PTO, and more.</p><p><br></p><p>If interested or you would like to have a private conversation about this opportunity, please reach out on LinkedIn @ Jordan Docken.</p>
<p>We are looking for an experienced Infrastructure Lead/Manager to join a growing team in Roseville, Minnesota. In this role, you will oversee critical IT operations, focusing on security, systems management, and network technologies. This is an excellent opportunity to contribute to a dynamic organization while implementing innovative solutions and driving strategic initiatives. This role will manage 1 person. They offer a phenomenal benefits package which includea a significant contribution yearly to your 401k plan as well as a very generous yearly bonus!</p><p><br></p><p>Responsibilities:</p><p>• Design and manage hybrid cloud and on-premises infrastructure, including Microsoft Azure, Entra ID, Active Directory, and networking systems.</p><p>• Administer VMware virtualization platforms, including Horizon View deployments, ESXi clusters, storage configurations, and host management.</p><p>• Oversee endpoint security tools such as Crowdstrike, ThreatLocker, and Abnormal AI while conducting vulnerability assessments and responding to incidents.</p><p>• Lead major IT projects, including custom software development, application maintenance, and integration of homegrown solutions.</p><p>• Coordinate network expansions for multiple office locations, including hardware setup and vendor collaboration.</p><p>• Provide advanced support for helpdesk issues, including participation in an after-hours on-call rotation.</p><p>• Develop and maintain documentation, including runbooks, escalation procedures, and security policies.</p><p>• Evaluate and onboard third-party vendors for managed services and backup solutions.</p><p>• Mentor less experienced IT staff and contribute to long-term strategic planning and technology initiatives.</p>
<p>We are seeking a highly organized and proactive Office Manager to join our growing organization. In this position, you will be responsible for overseeing the daily operations of our office, managing administrative tasks, and ensuring a productive and professional work environment. The Office Manager will play a vital role in supporting staff and executives while ensuring the office runs efficiently and smoothly.</p><p> </p><p><strong>Responsibilities:</strong></p><ol><li>Oversee and manage general office operations, including supply inventory, equipment maintenance, and vendor relationships.</li><li>Provide ongoing support to staff and executives, including scheduling, meeting coordination, and operational tasks.</li><li>Supervise and maintain office procedures, ensuring compliance with company standards.</li><li>Greet and assist visitors, vendors, and clients with a warm and professional demeanor.</li><li>Handle inbound and outbound mail, including courier services and document management.</li><li>Organize and manage office events, meetings, conference calls, and team-building activities.</li><li>Prepare, edit, and manage reports, documents, and spreadsheets.</li><li>Ensure the office environment remains organized, clean, and conducive to productivity.</li><li>Oversee the administrative team, align schedules to ensure front desk is always covered, helping with miscellaneous administrative tasks, and ordering office supplies. </li><li>Support all communications, ensuring social media consultants are proactive in their workload. </li><li>Communicating with property and insurance brokers. Retain Vendor relations. </li></ol><p><br></p>
<p>We are looking for an experienced Change Manager to lead organizational transformation efforts within the retail industry. Based in East Metro, this role will focus on driving change initiatives that enhance employee engagement and adoption while minimizing business disruptions. As a Long-term Contract position, this opportunity offers the chance to collaborate with executives and diverse teams to craft tailored strategies that align with business goals and foster smooth transitions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a comprehensive change management strategy that aligns with organizational milestones and objectives.</p><p>• Conduct stakeholder analyses, evaluate readiness, and assess potential impacts to ensure successful change adoption.</p><p>• Identify risks associated with change initiatives and establish mitigation plans to address them effectively.</p><p>• Lead communication efforts across the organization, including crafting executive updates, employee messaging, and facilitating town halls.</p><p>• Design and maintain communication materials tailored to various audiences to ensure clarity and consistency.</p><p>• Collaborate with leaders to enhance their communication skills and ability to advocate for change initiatives.</p><p>• Partner with project teams and HR/L&D to develop training programs that support user readiness and adoption.</p><p>• Coordinate go-live communications, gather feedback, and address issues to ensure smooth implementation.</p><p>• Monitor adoption metrics and provide recommendations for post-implementation reinforcement.</p><p>• Support ongoing change advocacy and engagement throughout the organization.</p>
We are looking for a dedicated MDT Philanthropy Manager to join our team in Fridley, Minnesota. In this role, you will oversee the planning, execution, and management of scholarship programs aimed at supporting students pursuing careers in health technology. This long-term contract position offers the opportunity to make a meaningful impact by collaborating with various teams and stakeholders to drive program success.<br><br>Responsibilities:<br>• Manage scholarship award processes, including recipient selection, notification, reporting, and payments, in collaboration with third-party vendors and communication teams.<br>• Develop and implement support initiatives for scholarship recipients, such as mentorship programs, career awareness activities, networking sessions, and virtual events.<br>• Coordinate employee engagement opportunities, encouraging volunteer participation in mentoring, career awareness, and networking activities.<br>• Act as the primary project manager for scholarship deliverables, ensuring timely and effective execution of all program components.<br>• Collaborate with vendors and internal teams to produce career awareness videos and other educational materials for scholarship recipients.<br>• Facilitate communication between stakeholders, including foundation teams and external partners, to streamline program operations.<br>• Prepare detailed reports and presentations to track program outcomes and share key insights with leadership.<br>• Oversee financial aspects of the scholarship program, ensuring accurate expense tracking and budget management.<br>• Organize meetings, workshops, and events to support program goals and enhance recipient experiences.<br>• Drive continuous improvement by identifying opportunities to enhance program efficiency and impact.