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10 results for Customer Service in East Rochester, NY

Recovery Representative I (Tier II)

Rochester, NY
onsite
Temporary
23.75 - 27.50 USD / Hourly
We are looking for a skilled Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play a critical part in managing corporate collections, ensuring the resolution of returned bank items, and delivering high-quality customer service to both internal and external stakeholders. The ideal candidate will have a strong background in collections and customer service, with a proactive approach to risk mitigation and revenue recovery. Responsibilities: • Accurately resolve returned bank items in a timely manner, adhering to established policies and procedures. • Provide exceptional customer service to internal teams and external clients, ensuring satisfaction while minimizing company risk. • Educate clients and branches on resolution processes and recommend alternative service options when necessary. • Develop and maintain knowledge of Paychex products and systems to make informed decisions regarding revenue. • Research and address product and service issues, handling objections with mentorship support to recover lost revenue. • Monitor and update daily payment reports and payroll hold reports to ensure accuracy and prevent penalties or service disruptions. • Evaluate client accounts to determine approved services and implement measures to mitigate company risk. • Maintain daily call quotas and comply with departmental policies and procedures. • Participate in ongoing training sessions to enhance skills and remain compliant with regulatory standards. • Ensure adherence to the Fair Debt Collections Practices Act and other relevant regulatory requirements.
2026-03-25T01:54:03Z

Part Time Administrative Assistant

Rochester, NY
onsite
Temporary
17.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Part Time Administrative Assistant to join our team in Brockport, New York. This is a long-term contract position designed for someone who thrives in an organized and collaborative environment. The ideal candidate will play a key role in supporting daily operations and ensuring smooth office functionality. Responsibilities: • Manage and organize administrative tasks to support office operations effectively. • Answer and direct inbound calls, providing excellent customer service and accurate information. • Maintain and update records, ensuring data accuracy and confidentiality. • Assist in preparing documents and presentations using tools like Canva. • Coordinate schedules, appointments, and meetings to streamline team activities. • Handle email correspondence and distribute information as needed. • Monitor office supplies and place orders to maintain inventory levels. • Provide general support to team members and assist in ad hoc projects as required.
2026-04-16T17:48:50Z

Collections Specialist

Rochester, NY
onsite
Temporary
20.00 - 24.00 USD / Hourly
We are looking for a motivated and detail-oriented Collections Specialist to manage and follow up on outstanding customer accounts. This position is responsible for contacting customers regarding overdue invoices, negotiating payment arrangements, and maintaining accurate records of all collection activities. The ideal candidate will have strong communication skills, a positive attitude, and the ability to manage sensitive situations with professionalism.
2026-04-17T20:33:45Z

Accounts Receivable Specialist

Rochester, NY
onsite
Temporary
19.00 - 26.00 USD / Hourly
We are looking for a reliable and detail-oriented Accounts Receivable (AR) Specialist to join our team. This role is responsible for managing the invoicing process, tracking incoming payments, and maintaining accurate financial records. The ideal candidate will have strong communication skills, excellent attention to detail, and a solid understanding of accounting processes.
2026-04-03T18:33:46Z

Billing Clerk

Rochester, NY
onsite
Temporary
20.00 - 23.00 USD / Hourly
Job Summary:We are seeking an organized and detail-oriented Billing Clerk to join our team. This role is responsible for preparing and issuing invoices, verifying billing data, maintaining accurate records, and assisting with general accounting tasks. The ideal candidate will have strong attention to detail, excellent communication skills, and basic accounting knowledge.
2026-04-03T18:38:42Z

Billing Clerk

Rochester, NY
onsite
Temporary
19.00 - 23.00 USD / Hourly
We are seeking an organized and detail-oriented Billing Clerk to join our team. This role is responsible for preparing and issuing invoices, verifying billing data, maintaining accurate records, and assisting with general accounting tasks. The ideal candidate will have strong attention to detail, excellent communication skills, and basic accounting knowledge.
2026-04-17T20:53:43Z

Administrative Assistant

Rochester, NY
onsite
Temporary
20.00 - 22.00 USD / Hourly
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Rochester, New York. In this role, you will provide essential support to ensure smooth day-to-day office operations and deliver excellent service to both internal teams and external clients. This is a great opportunity for someone who thrives in a fast-paced administrative environment. Responsibilities: • Manage incoming calls, respond to inquiries, and route calls to the appropriate departments. • Perform accurate data entry tasks, ensuring all records and databases are updated and maintained. • Provide administrative support, including preparing correspondence, scheduling meetings, and organizing documents. • Welcome and assist visitors, ensuring a courteous and friendly front-office experience. • Coordinate and manage office supplies, ensuring that inventory is well-stocked and organized. • Maintain and update client and internal databases to ensure information is current and accessible. • Assist in creating reports, presentations, and other documents as needed. • Support internal teams with various administrative tasks to ensure operational efficiency. • Handle sensitive information with confidentiality and professionalism. • Collaborate with team members to streamline workflows and improve administrative processes.
2026-04-06T13:48:42Z

AP/AR Clerk

Batavia, NY
onsite
Permanent
25.00 - 27.50 USD / Hourly
Jenny Bour with Robert Half is looking for a detail-oriented AP/AR Clerk to join a growing team in Batavia, New York. In this AP/AR Clerk role, you will play a vital part in managing financial transactions, ensuring accurate record-keeping, and maintaining efficient accounting processes. The ideal AP/AR Clerk candidate will possess strong organizational skills and a thorough understanding of accounts payable and receivable operations. Responsibilities:<ul><li>Manage all accounting functions related to accounts payable, accounts receivable, warranty receivable, and truck department transactions.</li><li>Reconcile cash balances, post incoming wire transfers, and process customer payments, including truck-related transactions.</li><li>Handle vendor charge account applications, credit override requests, and sales tax credits, ensuring proper documentation is provided.</li><li>Process invoices for parts and prepare bank deposits as needed.</li><li>Perform month-end closing activities for accounts receivable and accounts payable, including updating spreadsheets and verifying records.</li><li>Code invoices for accounts payable, prepare them for approval, and execute wire transfers and check runs.</li><li>Monitor daily banking transactions and ensure timely approval of expense reports and training costs.</li><li>Audit and maintain accounting documents, such as blank checks and supply orders, and oversee inventory adjustments and monthly credit card statement processing.</li><li>Process warranty credit memos and maintain accurate records of building maintenance and asset binders.</li><li>Collaborate with service, parts, and sales teams to support their accounting needs, such as quotes, invoices, and indirect time tracking.</li></ul>
2026-04-14T20:38:45Z

Reconciliation Specialist

Rochester, NY
onsite
Permanent
50000.00 - 70000.00 USD / Yearly
Tess Gilmore with Robert Half is looking for a detail-oriented Reconciliation Specialist to join her client's team in Rochester, New York. In this role, you will be responsible for managing key financial processes, including daily reconciliations and compliance tracking. This position offers an excellent opportunity to contribute to the organization's financial integrity and operational efficiency. Responsibilities:• Perform daily bank reconciliations to ensure accurate tracking and reporting of cash flow activities.• Manage and maintain loan amortization schedules, monitor payments, and verify adherence to loan covenants and agreements.• Collaborate with cross-functional teams to collect and analyze financial data that supports strategic decision-making.• Identify opportunities to streamline financial processes and implement improvements to enhance accuracy and efficiency.• Conduct payments reconciliation to verify transactions and resolve discrepancies promptly.• Compile and organize financial data for reporting and projections.• Utilize NetSuite and other financial tools to ensure accurate documentation and compliance.• Assist in creating financial projections and forecasts to support organizational goals.• Monitor and ensure compliance with contractual financial obligations and reporting requirements. For immediate and confidential consideration either apply today or contact Tess Gilmore with Robert Half's Rochester, NY Branch today!
2026-03-19T19:48:44Z

Part-Time Receptionist

Williamson, NY
onsite
Temporary
16.00 - 19.00 USD / Hourly
We are looking for a dedicated Receptionist to join our team in Williamson, New York, on a contract basis. In this role, you will provide essential front-desk support, ensuring smooth communication and efficient handling of inquiries. This position offers an excellent opportunity to contribute to the operations of a non-profit organization. Responsibilities: • Manage a multi-line phone system, ensuring calls are answered promptly and routed to the appropriate departments. • Provide attentive and courteous assistance to visitors and callers, addressing inquiries effectively. • Operate the switchboard system to handle inbound calls across up to 10 lines. • Maintain an organized and welcoming reception area that reflects the organization’s values. • Assist with administrative tasks such as scheduling appointments and maintaining records. • Ensure timely communication between staff, clients, and external stakeholders. • Handle part-time receptionist duties with flexibility and attention to detail. • Support the team with additional clerical responsibilities as needed.
2026-03-27T19:38:46Z