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5 results for Help Desk Manager in East Lansing, MI

Front Desk Coordinator

Ann Arbor, MI
onsite
Temporary
17.10 - 19.80 USD / Hourly
Job description: We are seeking a dynamic and organized Front Desk Receptionist and Administrative Assistant to join our team! This vital role combines welcoming visitors with providing exceptional administrative support to ensure our office runs smoothly and efficiently. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills. You will be the first point of contact for clients and visitors, scheduling conference room usage, and handling a variety of clerical tasks. This paid position offers an exciting opportunity to develop your office management skills while contributing to a positive and professional environment. Duties · Greet visitors warmly, verify appointments, and direct visitors appropriately to ensure a positive first impression · Manage incoming calls with professionalism, demonstrating excellent phone etiquette and customer support skills, screen inquiries, and route messages accurately. · Assist with calendar management, scheduling of conference rooms, meetings, and reminders for staff or management teams. · Assisting with catering ordering, set up, and clean up · Manage the ordering, receiving, and distribution of office supplies and beverage services · Coordinate with and manage office vendors and services (cleaning staff, facilities management, maintenance requests, food and beverage service) · Process and approve business card orders for all colleagues · Arrange travel and process expenses for designated groups · Assist with preparing meetings, including space set-up and placing food/catering orders · Ensure conference rooms and breakrooms are clean and supplied · Assist the Executive team as requested Requirements · Proven experience in office management or administrative support roles with strong organizational skills · Excellent computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook) · Prior experience working as a receptionist or personal assistant is a plus · Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment · Knowledge of phone etiquette and customer service best practices · Clerical experience, including filing, proofreading, calendar management, and record keeping · Ability to handle confidential information discreetly while demonstrating professionalism at all times Join us in creating a welcoming atmosphere while supporting our team’s operational needs! This role is essential in delivering top-tier customer support and maintaining an organized office environment. If you thrive on multitasking with enthusiasm and precision, we want to hear from you! Work Location: Saline, MI – Full-time, in person
2026-04-15T20:44:10Z

Accounting Manager

Bath, MI
onsite
Permanent
130000.00 - 140000.00 USD / Yearly
The salary range for this position is $130,000 - $140,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. Job Description:<ul><li>Lead the month-end and year-end close processes, ensuring timely, accurate completion.</li><li>Review and approve journal entries, including revenue recognition, lease accounting, accruals, prepaids, and capitalized software.</li><li>Oversee general ledger maintenance and ensure accuracy and completeness of data in the accounting system.</li><li>Review and approve commission calculations for accuracy and capitalization in accordance with ASC 340.</li><li>Ensure revenue is recognized in compliance with US GAAP (ASC 606), including contract review and oversight of system updates (RightRev).</li><li>Review and approve payroll, commissions, bonus, and other compensation</li><li>Review and approve vendor check and electronic payments</li><li>Manage the preparation of monthly, quarterly, and annual financial statements and the monthly financial package for senior leadership.</li><li>Monitor and analyze operating results; investigate and present variance explanations to management.</li><li>Develop and maintain key SaaS performance metrics, providing actionable insights on the financial condition of the company.</li><li>Ensure all financial reporting deadlines are consistently met.</li><li>Oversee balance sheet account reconciliations, including daily bank reconciliations and subledger-to-GL reconciliations.</li><li>Review and approve reconciliations prepared by the team; resolve discrepancies and enforce internal controls.</li><li>Ensure account coding accuracy and completeness in line with budget.</li><li>Manage the annual financial statement audit; serve as the primary contact for third-party auditors, overseeing preparation of financial statements, footnotes, and audit schedules.</li><li>Ensure compliance with US GAAP reporting requirements and respond to auditor inquiries.</li><li>Oversee compliance with local, state, and federal tax and regulatory filing requirements; stay current with changes in tax laws and assess their impact on the company.</li><li>Identify and implement opportunities to streamline and automate accounting processes, reducing manual effort and improving accuracy.</li><li>Evaluate and incorporate AI-powered tools to enhance financial reporting, reconciliation, variance analysis, and close processes.</li><li>Champion the use of AI assistants and automation platforms to improve team efficiency and scalability.</li><li>Participate in ERP implementations via design, testing, and data conversion validation</li><li>Mentor and develop accounting staff, providing guidance on technical accounting matters and supporting professional growth.</li><li>Build strong cross-functional relationships with internal stakeholders across finance, operations, and sales.</li><li>Serve as a subject matter expert on US GAAP and SaaS accounting matters, advising internal teams as needed.</li></ul>
2026-04-15T16:38:47Z

NOC Technician

East Lansing, MI
onsite
Permanent
60000.00 - 90000.00 USD / Yearly
We are looking for a detail-oriented NOC Technician to join our team in East Lansing, Michigan. In this role, you will monitor and maintain network infrastructure, respond to incidents, and ensure optimal performance across all systems. This position offers an exciting opportunity to work with cutting-edge technologies and collaborate with a dynamic team. Responsibilities: • Monitor the performance and health of routers, switches, firewalls, servers, and other network devices using advanced monitoring tools. • Respond promptly to network incidents, troubleshoot issues, and implement solutions within established protocols. • Manage the lifecycle of network incidents, including documentation, triage, and escalation when necessary. • Configure and maintain network devices, including applying updates and patches in line with change management policies. • Assist with the setup and testing of new network deployments based on engineering specifications. • Analyze network performance trends, identify potential bottlenecks, and share findings with the engineering team. • Maintain accurate records of network changes, configurations, and incidents for reporting purposes. • Support the administration and maintenance of Linux and Microsoft back-office systems, including Office 365 and Active Directory. • Collaborate with internal teams to resolve service-impacting issues and improve network efficiency. • Provide guidance and support to Tier 1 staff for network-related queries and escalations.
2026-04-13T18:48:47Z

Servicing Manager

Grand Blanc, MI
onsite
Permanent
110000.00 - 115000.00 USD / Yearly
We are looking for an experienced Servicing Manager to oversee the servicing lifecycle for consumer and residential real estate loans in Grand Blanc, Michigan. This role is responsible for protecting portfolio quality, maintaining regulatory adherence, and ensuring critical post-closing activities are handled accurately from funding through payoff. The ideal candidate brings strong leadership in loan servicing operations, a proactive approach to risk control, and the ability to guide teams through changing regulatory expectations while maintaining excellent service standards. Hybrid schedule with great growth potential! Responsibilities:• Direct the full servicing process for consumer and residential real estate loans, ensuring smooth execution of post-funding activities through final payoff.• Oversee lien and title administration to confirm collateral is properly secured, documentation is accurate, and releases are completed promptly when obligations are satisfied.• Monitor servicing performance using operational and portfolio metrics, identifying trends in delinquency, accuracy, and workflow efficiency to strengthen results.• Lead compliance efforts related to mortgage servicing regulations, escrow requirements, reporting obligations, complaint handling, and foreclosure-related activities.• Manage escalated servicing matters by resolving member concerns, correcting operational issues, and implementing measures that reduce repeat occurrences.• Supervise payment processing and escrow administration to support timely transactions, accurate account maintenance, and a positive customer experience.• Guide and develop a specialized servicing team by setting expectations, reinforcing accountability, and promoting consistent service quality.• Coordinate audit readiness and regulatory updates by translating new requirements into clear procedures, training, and day-to-day operational practices.
2026-04-19T22:23:46Z

Workday Finance Lead

Novi, MI
remote
Permanent
175000.00 - 200000.00 USD / Yearly
Workday Finance Product LeadDepartment: Corporate Finance Systems Confidential Search Location: Remote (Quarterly travel to Michigan headquarters)Role OverviewOur client, a global leader in its industry, is seeking a Workday Finance Product Lead to serve as the finance-facing owner of its Workday Financial Management platform. This role sits at the intersection of accounting, finance operations, and enterprise systems, with primary responsibility for ensuring Workday supports accurate financial reporting, scalable processes, and strong internal controls across a complex, international organization.This position is ideal for a finance professional with deep accounting experience who has led Workday Financials implementations and served as a Workday administrator. The role partners closely with global accounting and finance leadership to translate financial requirements into effective system design and execution.Key Responsibilities<ul><li>Act as the finance product owner for Workday Financial Management, representing accounting and finance priorities across the organization</li><li>Lead and support Workday Financials implementations, enhancements, and ongoing system administration</li><li>Partner with accounting and finance leadership to align Workday functionality with close, reporting, procurement, expense, and project accounting processes</li><li>Develop and maintain a finance-driven roadmap that supports reporting accuracy, operational efficiency, and future growth</li><li>Translate accounting and finance requirements into detailed functional designs and Workday configurations</li><li>Oversee functional delivery of initiatives, ensuring adherence to financial controls, timelines, and quality standards</li><li>Provide guidance on Workday integrations, data flows, and downstream reporting dependencies</li><li>Serve as a key escalation point for system-related accounting issues, driving root-cause analysis and sustainable solutions</li><li>Collaborate with internal teams and external partners to support compliance, audit readiness, and risk management</li><li>Support governance, documentation, and change management related to financial systems</li></ul>For immediate and confidential consideration please apply today. If you have questions, or if you would like more information, please call Jeff Sokolowski directly at (248)365-6131.
2026-04-20T21:03:52Z