We are looking for a Collections Specialist to support accounts receivable performance for a retail organization in Bloomington, Minnesota. This role focuses on recovering outstanding balances, researching account concerns, and helping maintain accurate customer financial records. The ideal candidate will work cross-functionally with internal teams to reduce aging balances, strengthen cash flow, and support sound credit decisions.<br><br>Responsibilities:<br>• Oversee collection efforts for a designated group of customer accounts and follow up on overdue balances in a timely, detail-oriented manner.<br>• Research billing questions, short payments, and account discrepancies to identify root causes and bring issues to resolution.<br>• Reconcile customer accounts to confirm that balances, credits, and payment activity are accurate and up to date.<br>• Review payment behavior and account activity to spot trends that may indicate elevated credit or collection risk.<br>• Maintain organized records of customer credit history, correspondence, and supporting documentation for account actions.<br>• Collaborate with sales, operations, and accounting partners to remove payment barriers and improve recovery results.<br>• Raise concerns related to delinquent accounts or potential write-off exposure and recommend next steps to leadership.<br>• Assist with entry-level credit analysis by collecting customer information, preparing review materials, and supporting account evaluations.<br>• Contribute to accounts receivable objectives by helping reduce past-due balances and improve overall portfolio performance.
<p>We are looking for a Collections Specialist to support account resolution activities.This long-term contract opportunity is suited for someone who can communicate professionally, manage sensitive billing matters, and work effectively in a fast-paced branch environment. The position calls for sound judgment, strong follow-through, and the ability to navigate collection-related tasks across healthcare and operational systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage outstanding accounts by reviewing balances, contacting appropriate parties, and driving timely resolution of payment issues.</p><p>• Investigate billing and collection discrepancies, document account activity accurately, and maintain clear records for follow-up actions.</p><p>• Work with internal teams and external stakeholders to address questions related to healthcare coverage, reimbursement, and account status.</p><p>• Use available systems and digital tools, including video-based communication when needed, to support efficient account servicing and issue resolution.</p><p>• Apply established collection procedures while meeting service expectations, compliance standards, and departmental turnaround goals.</p><p>• Coordinate with offshore or cross-functional support partners to ensure account updates and escalations are handled consistently.</p><p>• Monitor case progress, identify barriers to collection, and recommend next steps to improve recovery outcomes.</p><p>• Support process-related activities tied to healthcare programs and payer environments, including TRICARE and HealthCare.gov-related account matters.</p>
<p>Our client is looking for a Billing Specialist to take on an exciting job opportunity! The Billing Specialist will be responsible for creating invoices and credit memos, issuing them to customers and updating customer files. This position is a long term contract opportunity in St. Paul, Minnesota.</p><p> </p><p>Job Duties:</p><p>- Issue invoices to customers</p><p>- Issue monthly customer statements</p><p>- Update customer files with issued invoices</p><p>- Process credit memos</p><p>- Update the customer master file with contact information</p><p>- Enter invoices into customer invoicing web sites</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for a detail-oriented HIM Specialist I to support the secure handling and organization of protected health information in St. Paul, Minnesota. This Long-term Contract position is ideal for someone who can balance accuracy, confidentiality, and responsive service while working with medical records in both paper and electronic formats. The role plays an important part in maintaining record integrity, supporting information requests, and contributing to coordinated patient-centered operations.<br><br>Responsibilities:<br>• Manage the intake, organization, storage, and retrieval of protected health information across multiple record formats.<br>• Review medical documentation for completeness and accuracy, and identify missing items that require follow-up or deficiency tracking.<br>• Scan, index, and maintain patient records to ensure information is easy to locate and aligned with documentation standards.<br>• Process requests for medical records from internal teams and external partners while safeguarding privacy and release protocols.<br>• Support record maintenance activities by applying quality checks and correcting filing or indexing issues when needed.<br>• Communicate effectively with staff, patients, and outside requestors to provide timely updates and resolve record-related questions.<br>• Contribute to reporting activities by documenting workflow outcomes, tracking deficiencies, and escalating issues that affect service quality.<br>• Work collaboratively with cross-functional teams serving complex patient populations, maintaining professionalism in a highly coordinated care environment.
We are looking for a Licensing Specialist to support agent onboarding and contracting activities while delivering a high level of service throughout the process. This contract opportunity with potential for a permanent role is based in Minnesota and is ideal for someone who enjoys administrative coordination, problem-solving, and improving day-to-day workflows. The person in this role will help maintain accurate contracting records, respond to agent needs, and contribute to a collaborative team focused on timely, efficient execution.<br><br>Responsibilities:<br>• Prepare and submit contracting packets, licensing documents, and related forms for new and existing agents and agencies with a strong focus on accuracy and completeness.<br>• Track pending submissions and conduct regular follow-up to help move paperwork through approval stages without unnecessary delays.<br>• Manage agent profile updates and contract revisions while identifying practical ways to simplify and improve the overall process.<br>• Use working knowledge of insurance-related products, services, and procedures to investigate issues and support timely resolution for agents.<br>• Meet established service expectations by handling tasks efficiently, maintaining organized records, and prioritizing deadlines effectively.<br>• Navigate carrier portals and follow carrier-specific procedures to complete submissions, verify status updates, and address processing issues.<br>• Partner closely with colleagues to support shared objectives, provide backup when needed, and contribute to a positive team environment.<br>• Communicate professionally through email and other channels to answer questions, provide status updates, and ensure a smooth experience for agents.
We are looking for a detail-oriented individual to support bankruptcy-related collections activities within a banking environment in Minnesota. This position focuses on protecting the organization’s financial interests by managing bankruptcy accounts, maintaining accurate records, and coordinating required actions with legal partners. The ideal candidate brings strong knowledge of bankruptcy processes, sound judgment, and the ability to balance compliance, service, and operational efficiency.<br><br>Responsibilities:<br>• Manage bankruptcy accounts from initial notice through resolution, tracking court activity and internal due dates to ensure timely handling of each case.<br>• Draft, examine, and coordinate documentation such as proof of claim filings, reaffirmation agreements, and related motions in partnership with legal counsel.<br>• Maintain accurate account records across internal databases and tracking tools so case status, timelines, and required follow-up remain current.<br>• Review loan details including balances, delinquency amounts, interest calculations, payment changes, and modification terms tied to bankruptcy plans.<br>• Monitor trustee payments and confirm loan setups align with approved bankruptcy terms and repayment arrangements.<br>• Identify accounts requiring additional action due to missed payments or plan-related delinquencies and escalate next steps appropriately.<br>• Serve as a resource for collectors, employees, and customers by answering complex bankruptcy questions and resolving escalated account inquiries.<br>• Support process improvement efforts by evaluating current collection practices, updating procedures, and recommending changes that reduce loss exposure and strengthen compliance.<br>• Stay informed on applicable federal and state bankruptcy and collections regulations and communicate relevant impacts to management.<br>• Contribute to departmental priorities by meeting performance goals, supporting management requests, and completing additional duties that aid team operations.
We are looking for a Collections Specialist to support revenue cycle and account resolution activities for a long-term contract opportunity based in Minneapolis, Minnesota. This position focuses on managing outstanding balances, researching account issues, and working across teams to improve timely payment outcomes. The ideal candidate brings experience in regulated environments, strong follow-through, and the ability to navigate collection workflows with accuracy and professionalism.<br><br>Responsibilities:<br>• Manage assigned accounts to resolve outstanding balances through consistent follow-up, detailed research, and timely outreach.<br>• Review payment activity, account documentation, and claim status to identify barriers to collection and determine next steps.<br>• Communicate with payers, customers, and internal partners to address discrepancies, clarify account details, and support resolution efforts.<br>• Maintain accurate records of collection actions, account updates, and communication history within designated systems.<br>• Escalate complex account issues when needed and collaborate with broader operational teams, including offshore support partners, to drive closure.<br>• Apply established collection procedures while meeting service expectations, quality standards, and productivity targets.<br>• Support work involving healthcare-related coverage and reimbursement programs, including plans associated with TRICARE and HealthCare.gov as applicable.<br>• Contribute to reporting and account analysis activities by organizing data and assisting with trend review using available tools and systems.
We are looking for a Collections Specialist to support revenue recovery efforts for a long-term contract opportunity in Minneapolis, Minnesota. This position focuses on managing account follow-up, resolving outstanding balances, and working across internal and external partners to improve payment outcomes. The ideal candidate brings a strong understanding of collections workflows, can navigate complex healthcare-related systems and programs, and communicates effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Manage assigned accounts and perform timely follow-up to secure payment resolution and reduce aging balances.<br>• Investigate unpaid or underpaid claims by reviewing account details, payer activity, and supporting documentation.<br>• Communicate with patients, payers, and internal teams to clarify discrepancies and move accounts toward closure.<br>• Apply knowledge of healthcare programs and coverage structures, including government-related plans, when addressing account issues.<br>• Document collection activity thoroughly and maintain accurate records within applicable systems and tracking tools.<br>• Partner with offshore or cross-functional support teams to coordinate workload, share updates, and maintain service expectations.<br>• Analyze account trends and identify recurring obstacles that may affect reimbursement or collection performance.<br>• Support process adherence by following established billing and collection procedures while meeting productivity goals.
We are looking for a Collections Specialist to support revenue cycle activities for a long-term contract opportunity based in Minneapolis, Minnesota. This role focuses on resolving outstanding balances, coordinating account follow-up, and working across teams to improve payment outcomes in a regulated healthcare environment. The ideal candidate brings practical experience with collections workflows, strong communication skills, and the ability to manage sensitive account issues with accuracy and professionalism.<br><br>Responsibilities:<br>• Manage assigned accounts to recover outstanding balances by conducting timely follow-up with payers, members, and internal stakeholders.<br>• Review account details, payment activity, and supporting documentation to identify barriers to reimbursement and determine next steps.<br>• Investigate denied, delayed, or underpaid claims and take appropriate action to move accounts toward resolution.<br>• Collaborate with onshore and offshore partners to maintain productivity, share updates, and support consistent collections performance.<br>• Document all collection efforts, account status changes, and communication history in the appropriate systems with a high degree of accuracy.<br>• Work with healthcare-related programs and payers, including government-sponsored plans, to address billing and payment issues effectively.<br>• Escalate complex account concerns when needed and contribute to process improvements that strengthen recovery results.<br>• Monitor aging reports and prioritize workload to meet service expectations, quality standards, and contractual objectives.
We are looking for a Collections Specialist to support revenue cycle activities for a long-term contract opportunity based in Minneapolis, Minnesota. This position focuses on resolving outstanding balances, coordinating with internal and external partners, and maintaining accurate account follow-up in a fast-paced environment. The ideal candidate brings strong knowledge of collection workflows and can work effectively across healthcare-related systems and teams.<br><br>Responsibilities:<br>• Manage assigned accounts to pursue timely payment resolution and reduce aging balances through consistent follow-up.<br>• Communicate with payers, customers, and internal departments to research billing issues and clear obstacles to collection.<br>• Review account details, payment activity, and documentation to determine next steps and support accurate collection actions.<br>• Maintain complete and organized records of collection efforts, correspondence, and account outcomes within required systems.<br>• Escalate complex account concerns when needed and collaborate with broader teams, including offshore support partners, to drive resolution.<br>• Apply healthcare-related billing knowledge, including familiarity with programs such as TRICARE and HealthCare.gov, when handling account inquiries.<br>• Monitor workflow volumes and prioritize tasks to meet service expectations, quality standards, and recovery goals.<br>• Support process consistency by identifying follow-up gaps and contributing to improved collection practices across the team.
We are looking for a detail-oriented Collections Specialist to support payment recovery efforts for a long-term contract opportunity based in Minneapolis, Minnesota. This role focuses on resolving outstanding balances, coordinating with internal and external partners, and maintaining accurate account records in a fast-paced environment. The ideal candidate brings strong communication skills, sound judgment, and experience navigating complex collection workflows within regulated industries.<br><br>Responsibilities:<br>• Manage assigned accounts by reviewing outstanding balances, following up on delinquent payments, and driving timely resolution of open items.<br>• Communicate with customers, payers, and internal teams to clarify billing issues, negotiate payment arrangements, and document account activity thoroughly.<br>• Analyze account information to identify discrepancies, recommend next steps, and escalate sensitive or high-risk cases when needed.<br>• Support collection operations tied to healthcare-related programs and payment channels, including work involving TRICARE and HealthCare.gov where applicable.<br>• Partner with offshore or cross-functional teams to maintain workflow continuity, share updates, and improve turnaround times on account follow-up.<br>• Use reporting tools and data analysis methods to monitor trends, prioritize work queues, and contribute to process improvements across the collections function.<br>• Participate in operational coordination activities that align staffing or hiring processes with departmental workload needs when requested.<br>• Maintain compliance with organizational standards, payer requirements, and confidentiality expectations while handling financial account information.