<p>Are you looking to advance your career as a collections professional at a rapidly growing company located conveniently near Mounds View, Minnesota. This Collections Specialist role will be a long term temporary / contract to hire employment opportunity that has immense opportunity for growth. Nourish your career as an experienced Collections Specialist at a growing company when you contact Robert Half today!</p><p><br></p><p>The job:</p><p>- Process Payments</p><p>- Register all customer payments to the correct reports</p><p>- Maintain quality customer service and a positive company image by resolving customer account inquiries</p><p>- Manage inbound and outbound collections calls and correspondence</p><p>- Process bankruptcy filings correctly when received</p><p>- Abide by all Federal Fair Credit Reporting Act rules and regulations</p><p>- Manage all billing and reporting activities in line with deadlines</p><p>- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment</p><p>- Oversee and update customer files to ensure data consistency</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for a Billing Specialist to join a manufacturing organization in Maple Grove, Minnesota. This Long-term Contract position focuses on accurate invoice processing, customer account support, and timely issue resolution while helping maintain strong billing operations. The ideal candidate brings a service-driven approach, strong organizational skills, and the ability to work cross-functionally in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and issue customer invoices with a high level of accuracy, ensuring billing is completed within established timelines.<br>• Transmit invoices through customer-facing billing platforms and follow through to confirm successful submission and acceptance.<br>• Maintain customer account records in SAP, including updates to billing details, tax settings, and related account information.<br>• Handle tax credit activities and assist with the collection, verification, and upkeep of tax-exemption documentation.<br>• Review account activity, reconcile balances, and research discrepancies to support accurate billing outcomes.<br>• Address customer questions related to invoices, payments, account status, and backup documentation in a thorough and timely manner.<br>• Partner with teams such as Sales, Customer Service, Finance, Tax, and Order Management to resolve billing concerns efficiently.<br>• Contribute to process enhancements by identifying opportunities to strengthen billing workflows, documentation, and internal controls.<br>• Keep organized records and perform billing activities in alignment with company policies and compliance standards.
We are looking for a detail-oriented Collections Representative to support hospital claim denial recovery efforts for a healthcare-focused team. This Long-term Contract opportunity is based in Minneapolis, Minnesota, and will focus on resolving denied, short-paid, and unpaid claims across a wide range of payer types. The person in this role will help reduce aging inventory by investigating claim issues, applying payer and contract knowledge, and driving timely follow-up on outstanding balances.<br><br>Responsibilities:<br>• Pursue payment resolution for hospital accounts with denied, underpaid, or outstanding claims across multiple insurance payers.<br>• Review claim status and supporting documentation to identify the cause of non-payment and determine appropriate next steps.<br>• Conduct follow-up with payers to appeal denials, correct billing issues, and secure reimbursement on eligible accounts.<br>• Apply healthcare collection regulations and compliance standards when managing account activity and recovery efforts.<br>• Interpret payer agreements and reimbursement terms to verify expected payment amounts and identify discrepancies.<br>• Document account actions thoroughly in relevant systems and maintain accurate records of communication, outcomes, and follow-up plans.<br>• Prioritize assigned inventory effectively to address backlog volumes and meet productivity expectations.<br>• Collaborate with team members and internal stakeholders to escalate complex accounts and support overall denial recovery goals.
<p>Position Overview</p><p>We are seeking a detail-oriented Records Coordinator to support the organization and maintenance of company documents, records, and data. This role is ideal for someone who enjoys administrative work, accuracy, and working behind the scenes to keep information organized and accessible. The Records Coordinator will work closely with multiple departments to ensure records are maintained, updated, and processed efficiently.</p><p><br></p><p>Key Responsibilities</p><ul><li>Maintain, organize, and update electronic and physical records.</li><li>Review documents for completeness and accuracy before processing.</li><li>Enter, update, and verify information within company databases and internal systems.</li><li>Scan, index, file, and retrieve documents as needed.</li><li>Assist with document audits and quality checks.</li><li>Ensure confidential information is handled appropriately and securely.</li><li>Respond to internal requests for records and documentation.</li><li>Track and manage record retention schedules and filing procedures.</li><li>Support special projects involving data cleanup, document conversions, and system updates.</li><li>Assist with general administrative and clerical tasks.</li></ul><p><br></p>
We are looking for a Licensing Specialist to support agent onboarding and contracting activities while delivering a high level of service throughout the process. This contract opportunity with potential for a permanent role is based in Minnesota and is ideal for someone who enjoys administrative coordination, problem-solving, and improving day-to-day workflows. The person in this role will help maintain accurate contracting records, respond to agent needs, and contribute to a collaborative team focused on timely, efficient execution.<br><br>Responsibilities:<br>• Prepare and submit contracting packets, licensing documents, and related forms for new and existing agents and agencies with a strong focus on accuracy and completeness.<br>• Track pending submissions and conduct regular follow-up to help move paperwork through approval stages without unnecessary delays.<br>• Manage agent profile updates and contract revisions while identifying practical ways to simplify and improve the overall process.<br>• Use working knowledge of insurance-related products, services, and procedures to investigate issues and support timely resolution for agents.<br>• Meet established service expectations by handling tasks efficiently, maintaining organized records, and prioritizing deadlines effectively.<br>• Navigate carrier portals and follow carrier-specific procedures to complete submissions, verify status updates, and address processing issues.<br>• Partner closely with colleagues to support shared objectives, provide backup when needed, and contribute to a positive team environment.<br>• Communicate professionally through email and other channels to answer questions, provide status updates, and ensure a smooth experience for agents.
We are looking for a detail-oriented individual to support bankruptcy-related collections activities within a banking environment in Minnesota. This position focuses on protecting the organization’s financial interests by managing bankruptcy accounts, maintaining accurate records, and coordinating required actions with legal partners. The ideal candidate brings strong knowledge of bankruptcy processes, sound judgment, and the ability to balance compliance, service, and operational efficiency.<br><br>Responsibilities:<br>• Manage bankruptcy accounts from initial notice through resolution, tracking court activity and internal due dates to ensure timely handling of each case.<br>• Draft, examine, and coordinate documentation such as proof of claim filings, reaffirmation agreements, and related motions in partnership with legal counsel.<br>• Maintain accurate account records across internal databases and tracking tools so case status, timelines, and required follow-up remain current.<br>• Review loan details including balances, delinquency amounts, interest calculations, payment changes, and modification terms tied to bankruptcy plans.<br>• Monitor trustee payments and confirm loan setups align with approved bankruptcy terms and repayment arrangements.<br>• Identify accounts requiring additional action due to missed payments or plan-related delinquencies and escalate next steps appropriately.<br>• Serve as a resource for collectors, employees, and customers by answering complex bankruptcy questions and resolving escalated account inquiries.<br>• Support process improvement efforts by evaluating current collection practices, updating procedures, and recommending changes that reduce loss exposure and strengthen compliance.<br>• Stay informed on applicable federal and state bankruptcy and collections regulations and communicate relevant impacts to management.<br>• Contribute to departmental priorities by meeting performance goals, supporting management requests, and completing additional duties that aid team operations.
We are looking for a Collections Specialist to support revenue recovery efforts for a long-term contract opportunity in Minneapolis, Minnesota. This position focuses on managing account follow-up, resolving outstanding balances, and working across internal and external partners to improve payment outcomes. The ideal candidate brings a strong understanding of collections workflows, can navigate complex healthcare-related systems and programs, and communicates effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Manage assigned accounts and perform timely follow-up to secure payment resolution and reduce aging balances.<br>• Investigate unpaid or underpaid claims by reviewing account details, payer activity, and supporting documentation.<br>• Communicate with patients, payers, and internal teams to clarify discrepancies and move accounts toward closure.<br>• Apply knowledge of healthcare programs and coverage structures, including government-related plans, when addressing account issues.<br>• Document collection activity thoroughly and maintain accurate records within applicable systems and tracking tools.<br>• Partner with offshore or cross-functional support teams to coordinate workload, share updates, and maintain service expectations.<br>• Analyze account trends and identify recurring obstacles that may affect reimbursement or collection performance.<br>• Support process adherence by following established billing and collection procedures while meeting productivity goals.