<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and organized Medical Records Clerk to join our healthcare team. In this role, you will be responsible for maintaining, organizing, and securing patient medical records while ensuring accuracy, confidentiality, and compliance with all applicable regulations. The ideal candidate has strong administrative skills, excellent attention to detail, and the ability to work efficiently in a fast-paced medical environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain, update, and organize patient medical records in electronic and paper filing systems</li><li>Review records for accuracy, completeness, and proper documentation</li><li>Retrieve and release medical records in accordance with privacy regulations and internal policies</li><li>Process requests for patient information from authorized individuals, providers, and third parties</li><li>Scan, index, and file medical documents into electronic health record systems</li><li>Ensure confidentiality and security of sensitive patient information</li><li>Communicate with physicians, nurses, administrative staff, and patients regarding record requests and documentation needs</li><li>Track missing, incomplete, or outdated records and follow up as needed</li><li>Assist with audits and compliance reviews related to medical recordkeeping</li><li>Perform general clerical and administrative support duties as assigned</li></ul><p><br></p>
<p>We are looking for a detail-oriented Medical Records Clerk to support healthcare operations in a Contract position. This role focuses on maintaining accurate patient documentation, organizing incoming records, and ensuring information is properly prepared for clinical and administrative use. The ideal candidate is comfortable working with electronic medical record platforms and understands the importance of confidentiality, accuracy, and timely document handling in a healthcare setting.</p><p><br></p><p>Responsibilities:</p><p>• Digitize and attach patient documents to the appropriate electronic records with a high level of accuracy.</p><p>• Organize and route client visit questionnaires so they are easy to access and ready for review.</p><p>• Fulfill requests for medical information while following organizational standards and applicable state and federal privacy regulations.</p><p>• Examine charts ahead of scheduled visits to identify missing forms or documentation that require updates.</p><p>• Maintain orderly and complete medical files to support efficient clinic workflows and patient care.</p><p>• Verify that record entries are correctly matched to patient accounts and resolve discrepancies when needed.</p>
We are looking for a Billing Specialist to join a manufacturing organization in Maple Grove, Minnesota. This Long-term Contract position focuses on accurate invoice processing, customer account support, and timely issue resolution while helping maintain strong billing operations. The ideal candidate brings a service-driven approach, strong organizational skills, and the ability to work cross-functionally in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and issue customer invoices with a high level of accuracy, ensuring billing is completed within established timelines.<br>• Transmit invoices through customer-facing billing platforms and follow through to confirm successful submission and acceptance.<br>• Maintain customer account records in SAP, including updates to billing details, tax settings, and related account information.<br>• Handle tax credit activities and assist with the collection, verification, and upkeep of tax-exemption documentation.<br>• Review account activity, reconcile balances, and research discrepancies to support accurate billing outcomes.<br>• Address customer questions related to invoices, payments, account status, and backup documentation in a thorough and timely manner.<br>• Partner with teams such as Sales, Customer Service, Finance, Tax, and Order Management to resolve billing concerns efficiently.<br>• Contribute to process enhancements by identifying opportunities to strengthen billing workflows, documentation, and internal controls.<br>• Keep organized records and perform billing activities in alignment with company policies and compliance standards.
<p>We are looking for a personable and organized Medical Receptionist to support a busy specialty clinic team in Minneapolis, Minnesota. This opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front desk operations accurate and efficient. In this role, you will coordinate patient-facing administrative tasks, support scheduling needs, and help ensure smooth communication between patients, providers, and clinic staff.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors upon arrival, complete appointment check-in for clinic and radiology visits, and provide a welcoming first point of contact.</p><p>• Guide patients through required forms and intake documents, answering routine questions to help them complete paperwork correctly.</p><p>• Collect and verify demographic, insurance, and eligibility details, then enter information accurately into the practice management system to support timely claims processing.</p><p>• Receive co-payments and other patient balances, record transactions properly, and follow established front desk payment procedures.</p><p>• Prepare daily appointment materials and maintain accurate charts to keep providers and staff organized throughout the day.</p><p>• Arrange follow-up visits and other future appointments while helping patients understand next steps in their care.</p><p>• Introduce patients to the online portal, assist with enrollment, and explain how to use available self-service features.</p><p>• Coordinate interpreter services when needed and respond to patient or visitor questions, directions, and general concerns in a courteous manner.</p><p>• Maintain front office organization by keeping the lobby presentable, monitoring basic supplies, and updating provider referral information in NextGen for accurate records.</p><p>• Partner with clinical and administrative staff to support steady patient flow and continuity of care across the clinic.</p>
<p>We are seeking an experienced <strong>Medical Collections Representative</strong> with a strong background in <strong>hospital collections</strong> to join our team. This fully remote position is responsible for resolving outstanding hospital accounts receivable, following up with insurance payers, identifying denial trends, and ensuring timely reimbursement. The ideal candidate has experience working hospital accounts, understands the revenue cycle, and can independently manage a high-volume workload while maintaining accuracy and professionalism. The <strong>Medical Collection Representative</strong> will be an integral part of one of our prestigious health systems. </p><p><br></p><p>Key Responsibilities</p><ul><li>Manage and collect on outstanding hospital accounts receivable.</li><li>Follow up with commercial, government, and managed care payers regarding claim status, denials, underpayments, and appeals.</li><li>Research and resolve billing and reimbursement discrepancies.</li><li>Review explanation of benefits (EOBs), remittance advice, and payer correspondence.</li><li>Submit appeals, reconsiderations, and supporting documentation as needed.</li><li>Document all collection activities accurately within the patient accounting system.</li><li>Identify reimbursement trends and escalate payer issues appropriately.</li><li>Work assigned accounts to meet productivity and collection goals.</li><li>Collaborate with internal teams to resolve claim edits, denials, and payment delays.</li><li>Maintain compliance with HIPAA and all applicable healthcare regulations.</li></ul><p><br></p>
We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This is a Contract position for a customer-focused individual who can handle high-volume inquiries with accuracy, empathy, and efficiency. In this role, you will assist members with benefits-related questions, claims concerns, and provider billing issues while helping them understand available healthcare services and coverage options.<br><br>Responsibilities:<br>• Handle incoming calls from health plan members and provide clear guidance on benefits, coverage details, and claim-related questions.<br>• Investigate member concerns involving balances billed by providers and explain next steps for resolving payment or statement issues.<br>• Review provider network information to help members identify participating healthcare providers and facilities.<br>• Explain authorization guidelines for medical services and help callers understand when prior approval may be required.<br>• Support members with navigating healthcare services, including arranging or clarifying transportation scheduling when applicable.<br>• Document customer interactions thoroughly and maintain accurate records of inquiries, actions taken, and follow-up needs.<br>• Deliver attentive service in a fast-paced call center environment while meeting quality and response expectations.
<p>Robert Half is seeking an ambitious Billing Clerk with strong organizational skills and a high level of attention to detail and accuracy to join a focused and motivated team in the manufacturing industry. In this Billing Clerk position, you will review bills and perform data entry into spreadsheets and accounting software. We are seeking candidates looking for work based in the Shoreview, Minnesota area for this Billing Clerk opening.</p><p> </p><p>Responsibilities:</p><p>- Obtain missing or correct data when necessary, after evaluating billing documents and other data for accuracy and completeness</p><p>- Issue monthly customer statements</p><p>- Operate closely with other functional teams to certify data consistency and excellence</p><p>- Review, process, and evaluate bills or invoices for services rendered</p><p>- Establish financial controls and procedures</p><p>- Process credit memos</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for a Health Plan Specialist to support members through high-volume inbound phone interactions and deliver thoughtful, accurate assistance with coverage, billing, and enrollment questions. The person in this role will help guide members through complex situations, document each interaction carefully, and provide dependable service during busy enrollment periods. Success in this position requires strong communication, sound judgment, and the ability to manage multiple systems while maintaining a detail-oriented and member-focused approach.</p><p><br></p><p>Responsibilities:</p><p>• Handle a large volume of inbound calls from Medicare members and respond to questions related to plan benefits, invoices, eligibility, and enrollment matters.</p><p>• Take full ownership of each member inquiry from initial contact through final resolution, ensuring all actions and outcomes are recorded accurately.</p><p>• Research issues using internal systems and online resources to provide clear answers and timely follow-up on outstanding concerns.</p><p>• Support members facing more involved or sensitive situations by listening carefully, showing empathy, and explaining next steps in an understandable way.</p><p>• Maintain a respectful, service-driven tone on every interaction while meeting quality and productivity expectations during peak enrollment periods.</p><p>• Navigate multiple applications and dual-screen workstations efficiently to verify information, complete documentation, and resolve concerns without unnecessary delays.</p><p>• Participate in virtual training, team collaboration sessions, and ongoing coaching activities while remaining visible and engaged on camera as required.</p><p>• Adhere to remote work standards by using company-issued equipment and sustaining a distraction-free home office environment with reliable hard-wired internet connectivity.</p>
We are looking for a Medical Front Desk Specialist to support patient-facing operations at a healthcare site in Saint Paul, Minnesota. This Long-term Contract opportunity is ideal for someone who brings strong administrative skills, a service-minded approach, and confidence working in a fast-paced clinical setting. In this role, you will help create a welcoming experience for patients while coordinating registration, scheduling, and accurate record maintenance through an electronic health record platform.<br><br>Responsibilities:<br>• Welcome patients and visitors professionally, providing helpful guidance and ensuring a positive front desk experience.<br>• Manage patient check-in and registration activities, confirming demographic details and collecting required information accurately.<br>• Coordinate appointment scheduling and make updates or changes as needed to support daily clinic operations.<br>• Answer and direct incoming calls on a multi-line phone system while responding to routine questions with professionalism and care.<br>• Verify insurance information and assist with resolving basic coverage or registration-related issues before appointments.<br>• Maintain patient documentation within the electronic health record system, ensuring records remain complete, accurate, and confidential.<br>• Address patient concerns at the front desk or by phone and escalate issues appropriately when additional support is needed.<br>• Support central registration functions across clinic locations while following established operational and privacy standards.<br>• Work assigned clinic hours, including one late evening shift each week, to meet patient access needs.
<p>We are looking for a Billing Analyst to join a legal organization in Saint Paul, Minnesota on a Contract basis. In this fully onsite role, you will partner with attorneys, legal staff, and the accounting team to keep client invoicing accurate, organized, and on schedule. This assignment is expected to run for several weeks to a few months, with the possibility of extending into a longer-term opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Oversee recurring client invoice activity from preparation through final distribution, ensuring deadlines and billing guidelines are met</p><p>• Submit invoices through electronic billing systems and resolve submission issues to support timely payment processing</p><p>• Monitor disputed invoices, document appeal status, and follow up on outstanding items with the appropriate parties</p><p>• Review attorney time entries for completeness and accuracy, helping maintain billing readiness each cycle</p><p>• Maintain billing records, reconcile data in spreadsheets, and produce reports that support accounting visibility</p><p>• Work closely with attorneys and legal support teams to answer billing questions and keep the invoicing process running smoothly</p><p>• Assist with accounts receivable-related billing matters and help address client-specific invoicing requirements</p><p>• Learn and use firm billing tools and related software, including e-billing platforms, to support daily operations</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
We are looking for an Accounts Receivable Clerk to support hospital insurance collections in a remote, long-term contract role based in Minneapolis, Minnesota. This position focuses on resolving outstanding payer balances by researching claim activity, following up with insurance carriers, and pursuing appropriate reimbursement. The ideal candidate is comfortable navigating payer resources, communicating clearly, and managing a steady volume of collection activity with accuracy and persistence.<br><br>Responsibilities:<br>• Review unpaid or partially reimbursed hospital insurance accounts and determine appropriate next steps for resolution.<br>• Contact insurance representatives by phone and through online payer portals to verify claim status, payment details, and denial information.<br>• Prepare and submit appeals or supporting documentation to challenge underpayments, denials, or delayed claim outcomes.<br>• Investigate account discrepancies by comparing claim activity, payer responses, and reimbursement records.<br>• Maintain accurate notes and account updates to reflect collection efforts, follow-up actions, and payer communications.<br>• Prioritize assigned balances to meet productivity goals while ensuring timely follow-up on outstanding receivables.<br>• Collaborate with internal team members to resolve complex insurance issues and escalate accounts when additional review is needed.
<p>Robert Half is looking for an Accounts Receivable Clerk for our client in St. Paul. This Accounts Receivable Clerk will be responsible for processing of various accounts receivable functions which utilize research, reconciling, investigating and problem solving techniques. They will also need to know how to apply daily deposits in the system as well as perform daily/monthly balancing and to provide the necessary documents to General Accounting. This AR Candidate will report to the A/R Credit Manager and/or A/R Lead and will perform the following duties:</p><p> </p><p>- Daily scanner deposits and manual deposits as needed</p><p>- Cash application (i.e. cash, checks, credit cards), clearing A/R refunds, reversing NSF, various other clearings (i.e. credit memo, settlements, reapplication of funds), applying sales amendments, and applying A/R write-off.</p><p>- Tracking NSF and adjustments</p><p>- Daily cash application to be processed on a timely basis</p><p>- Accurately review accounts status for balance due and determine past due and/or current balances</p><p>- Perform account reconciliation (i.e. for collection accounts, dispute, etc.)</p><p>- Assist in the development, implementation and maintenance of A/R accounting policies and procedures</p><p>- Work closely with credit/collection</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>Robert Half has an exciting opportunity for an Accounts Receivable Clerk at a growing organization on the east side of the Twin Cities! The main duties of this position include full cycle accounts receivable, including making collection calls to consumers and businesses, maintaining cash receipts journal, and reconciling accounts. The ideal candidate will experience with QuickBooks and the ability to easily learn new systems. Based out of the East Metro, the Accounts Receivable Clerk will be a contract position.</p><p> </p><p>Responsibilities:</p><p>- Applies cash receipts in US dollars and other foreign currencies</p><p>- Balances and reconciles general ledger cash account for receipts daily</p><p>- Investigates and resolves customer discrepancies</p><p>- Regularly calls and informs customers of past due accounts</p><p>- Makes inquiries on customer payment status</p><p>- Adheres to company credit and collection standards</p><p>- Coordinates corrective actions w/ customer service for pricing/billing errors</p><p>- Assists w/ accounts payable as needed</p><p>- Maintains detailed records and prepares communications and reports as needed</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for an Accounts Receivable Clerk to join a team in Vadnais Heights, Minnesota. This position focuses on keeping customer accounts current, recording incoming payments accurately, and supporting a smooth billing and collections process. The ideal candidate is organized, detail-oriented, and comfortable communicating with both customers and internal teams to resolve payment-related questions efficiently.<br><br>Responsibilities:<br>• Record and apply incoming payments from checks, cash receipts, and other remittance sources with a high level of accuracy.<br>• Follow up on overdue commercial accounts, with emphasis on balances that have exceeded established payment terms.<br>• Gather and submit customer-facing documents as needed, including updates completed through client portals.<br>• Respond to account, invoice, and payment questions by partnering with sales representatives and other internal stakeholders.<br>• Maintain complete and accurate records of customer conversations, payment activity, and collection efforts.<br>• Assist with reviewing credit-related documentation and supporting the customer approval process.<br>• Contribute to billing, cash application, and other accounts receivable tasks while helping with assigned special projects.<br>• Investigate account discrepancies and work toward timely resolution to support strong customer relationships.
<p>We are looking for a customer-focused Health Plan Specialist to support member inquiries. In this role, you will respond to inbound calls from individuals seeking guidance on benefits, billing, and enrollment, while delivering clear, accurate, and compassionate service. This position is ideal for someone who thrives in a fast-paced call center setting, can manage high call volumes during open enrollment, and takes pride in resolving issues thoroughly from start to finish.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of inbound member calls, addressing questions related to health plan benefits, premium billing, eligibility, and enrollment details.</p><p>• Take full ownership of each inquiry by researching concerns, documenting interactions carefully, and ensuring issues are resolved completely and on time.</p><p>• Use available systems, reference materials, and online resources to provide accurate information and support sound member decisions.</p><p>• Deliver respectful, attentive service in every interaction while demonstrating empathy and a strong commitment to the member experience.</p><p>• Manage complex situations with careful problem-solving, clear explanations, and appropriate follow-up when additional action is required.</p><p>• Maintain detailed and organized records to support quality standards, compliance expectations, and continuity of service.</p><p>• Participate in virtual training, team meetings, and coaching activities, including camera-on sessions in a remote work environment.</p><p>• Follow assigned scheduling requirements, including flexibility to work various shifts Monday through Friday and Saturday hours as needed during business demand.</p><p>• Support peak seasonal workloads, including open enrollment periods, by consistently meeting productivity, attendance, and service expectations.</p>