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4 results for Communications Specialist in Eagan, MN

Operations Specialist

Minneapolis, MN
remote
Temporary to Hire
22 - 23 USD / Hourly
We are looking for an Operations Specialist to support learners and program users by delivering responsive assistance across technical, administrative, and service-related needs. This is ideal for someone who enjoys helping people, managing details, and working in a fast-paced support environment. In this role, you will serve as an early point of contact for inquiries, help resolve platform-related concerns, and ensure requests are handled accurately and effectively. Responsibilities:• Assist students and platform users by troubleshooting access issues, answering service questions, and guiding them toward appropriate resources.• Manage incoming requests through phone, email, and case management systems while ensuring timely follow-up and clear documentation.• Review and complete administrative tasks tied to platform operations, including exception handling and support-related processing.• Evaluate inquiries to determine next steps, escalating more complex benefit, education, or technical matters to the appropriate teams when needed.• Maintain accurate records of interactions, updates, and resolutions within CRM and support tools such as Salesforce.• Deliver attentive customer service in high-volume situations while balancing multiple priorities and maintaining attention to detail.• Support operational consistency by following established procedures, meeting compliance expectations, and adapting to updated workflows as business needs change.
2026-08-11T00:00:00Z

Operations Specialist

Minneapolis, MN
onsite
Temporary / Contract
23 - 24 USD / Hourly
We are looking for an Operations Specialist to support day-to-day business operations for a service-focused organization in Minneapolis, Minnesota. This Long-term Contract position is ideal for someone who can coordinate administrative and facilities-related activities while helping maintain efficient support processes across the team. The role calls for sound judgment, strong organizational skills, and the ability to work effectively in a fast-paced environment. Responsibilities: • Coordinate operational and office support activities to help maintain smooth daily business functions. • Track service levels and performance results within call center and customer support environments, identifying areas that need attention. • Assist with analysis of operational issues and help evaluate business impact to support informed decision-making. • Manage relationships with external vendors, including follow-up on services, supplies, and routine facility needs. • Oversee office supply inventory and place orders to ensure teams have the materials required for daily work. • Support facilities planning and workspace coordination to help maintain an organized and functional office environment. • Contribute to operational reporting and documentation related to consumer banking or credit card support processes. • Use critical thinking to resolve administrative and operational challenges while escalating more complex concerns when needed.
2026-08-17T00:00:00Z

Release of Information Specialist

Hudson, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Release of Information Specialist to join our team that is based in Henderson, NV. The Release of Information Specialist role requires a detail-oriented individual who can effectively manage office operations while supporting healthcare-related functions. The Release of Information Specialist will play a pivotal role in ensuring smooth workflows and collaboration across teams. Responsibilities:• Review and validate requests for medical records to ensure proper authorization and compliance with HIPAA regulations.• Utilize electronic health record (EHR) systems to locate, prepare, and distribute requested records.• Maintain a detailed log of released records and ensure confidentiality throughout the process.• Communicate effectively with patients, providers, and third-party requestors to clarify documentation and resolve inquiries.• Ensure quality and accuracy in every step of the record release process.
2026-08-11T00:00:00Z

Customer Experience Specialist

Saint Paul, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are seeking a dedicated Customer Experience Specialist to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-08-10T00:00:00Z