<p><strong>Position Overview</strong></p><p>We are seeking a customer-focused and professional Call Center Specialist to join our team. This role is responsible for handling inbound and outbound customer communications, resolving inquiries, providing information about products and services, and delivering a positive customer experience. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to thrive in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle inbound and outbound calls in a professional and timely manner.</li><li>Respond to customer inquiries and provide accurate information.</li><li>Resolve customer concerns and escalate issues when appropriate.</li><li>Document customer interactions and update records within company systems.</li><li>Process orders, requests, and account updates as needed.</li><li>Meet quality, productivity, and service-level expectations.</li><li>Maintain a high level of customer satisfaction through exceptional service.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Follow company policies, procedures, and compliance requirements.</li></ul><p><br></p>
We are looking for a Paid Social Media Specialist to lead high-impact social advertising initiatives in Minneapolis, Minnesota. This role focuses on building and refining campaigns across major platforms while turning performance data into practical recommendations. You will work closely with internal partners to connect paid media efforts with creator, influencer, and content strategies, while helping identify new opportunities in the evolving social landscape.<br><br>Responsibilities:<br>• Lead the planning, launch, and ongoing management of paid social programs across platforms such as Meta, TikTok, Pinterest, LinkedIn, and Snapchat.<br>• Develop media approaches that define audience targeting, spending distribution, campaign timing, experimentation plans, and measurement methods.<br>• Monitor campaign pacing, spending levels, and audience response each day, making timely optimizations to improve efficiency and results.<br>• Review performance data to identify meaningful trends, uncover opportunities, and recommend adjustments that strengthen future outcomes.<br>• Prepare clear performance updates and insight-driven summaries for both internal stakeholders and client-facing communications.<br>• Support paid amplification efforts tied to influencer, creator, and affiliate partnerships to expand campaign reach and effectiveness.<br>• Manage creator content whitelisting on key platforms, including Meta and TikTok, to improve distribution and engagement.<br>• Collaborate with cross-functional teams to align paid media activity with content development, creative direction, and influencer initiatives.<br>• Evaluate emerging ad products, beta features, policy updates, and platform changes to keep campaigns current and competitive.<br>• Contribute strategic perspective on the future of paid social, influencer marketing, and creator-led media opportunities.
<p>We are looking for a Digital Content Coordinator to support high-quality digital publishing initiatives for a healthcare-focused organization. This contract position will play a key role in shaping editorial content, maintaining consistency across digital assets, and partnering with editors, authors, and internal teams to strengthen content delivery. The ideal candidate brings strong experience in content management, editorial development, and web publishing, along with a sharp eye for formatting standards and brand alignment.</p><p><br></p><p>Responsibilities:</p><p>• Lead the coordination and publication of digital editorial content across web-based platforms, ensuring accuracy, consistency, and timely delivery.</p><p>• Partner with editors, staff, and other stakeholders to plan and introduce new content formats that enhance audience engagement and support publishing goals.</p><p>• Manage and update a dynamic graphics and visual style resource, providing clear guidance to maintain alignment across published materials.</p><p>• Work closely with authors, editorial teams, and external partners to communicate content and design expectations and promote adherence to established standards.</p><p>• Oversee content updates within WordPress, including formatting, organization, and quality checks to ensure a strong user experience.</p><p>• Apply editorial judgment to review content for structure, clarity, and compliance with recognized scholarly publishing conventions.</p><p>• Support the development and refinement of blogs, articles, and other digital materials that contribute to broader content strategy objectives.</p>