<p>We are looking for an experienced Telecommunications Specialist to support enterprise voice and communication systems. This role is ideal for a self-directed individual who can step into an active environment, assess priorities quickly, and keep critical telecom work moving forward with limited oversight. The position offers the opportunity to contribute hands-on expertise across telephony infrastructure, user communication needs, and project coordination while partnering with technical teams and business stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Manage enterprise telephony activities, including call routing design, auto attendants, hunt groups, number management, and E911 configuration.</p><p>• Take ownership of ongoing telecom initiatives by reviewing current progress, identifying open items, and driving remaining work through completion.</p><p>• Support and maintain IP telephony and UCaaS-related services to ensure reliable voice connectivity across the organization.</p><p>• Coordinate number portability efforts and work with carriers or service providers to resolve provisioning and PSTN connectivity issues.</p><p>• Provide technical guidance on Avaya-based environments and assist with telecom-related changes tied to broader platform updates.</p><p>• Communicate clearly with IT teams, end users, and leadership to share status updates, surface risks, and align on next steps.</p><p>• Travel to company sites as needed to assist with telecom assessments, implementation tasks, or issue resolution.</p><p>• Document configurations, decisions, and action plans to keep telecom operations organized and accessible for stakeholders.</p>
We are looking for a Social Media Specialist to support paid social initiatives for a manufacturing organization in Minneapolis, Minnesota. This Long-term Contract position is ideal for someone who brings hands-on experience managing digital advertising across social platforms and using performance data to improve campaign results. The role focuses on building, launching, and refining paid social efforts while helping identify audience opportunities and channel strategies that drive engagement and conversion.<br><br>Responsibilities:<br>• Manage paid social campaigns across platforms such as Meta, TikTok, LinkedIn, or similar channels, with a strong emphasis on ad execution.<br>• Build, launch, and adjust social advertisements to improve reach, engagement, and overall campaign performance.<br>• Develop target audience segments and refine audience strategies based on campaign goals and performance insights.<br>• Monitor campaign metrics regularly and evaluate which creative, targeting, and placements are delivering the strongest results.<br>• Optimize active campaigns through budget adjustments, audience updates, and ad-level performance improvements.<br>• Collaborate with internal stakeholders to align paid social activity with broader social media strategy and business objectives.<br>• Support the planning and execution of social media initiatives across key channels while maintaining a performance-driven approach.
<p>Position Overview</p><p>We are seeking a Customer Support Specialist to provide high-quality service and support to customers throughout their experience. This position serves as a key connection between customers and internal teams, ensuring requests are handled efficiently and professionally. The ideal candidate is personable, detail-oriented, and enjoys building positive relationships while delivering exceptional service.</p><p><br></p><p>Responsibilities</p><ul><li>Serve as a primary point of contact for customer questions and service needs.</li><li>Build and maintain positive relationships through professional and friendly communication.</li><li>Coordinate customer requests and ensure timely follow-up on outstanding items.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Assist with order entry, account updates, and customer record maintenance.</li><li>Monitor customer accounts and proactively address service-related concerns.</li><li>Partner with internal departments to ensure customer expectations are met.</li><li>Maintain detailed documentation of customer interactions and transactions.</li><li>Support customer satisfaction initiatives and contribute to a positive customer experience.</li><li>Assist with administrative projects and office support tasks as needed.</li></ul><p><br></p>
<p>Position Overview</p><p>We are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience.</p><p><br></p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document customer interactions and maintain accurate records</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to address customer needs and ensure timely follow-up</li><li>Monitor and manage multiple tasks while maintaining attention to detail</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Support additional administrative and customer service functions as assigned</li></ul><p><br></p>