<p>We’re hiring a Network Administrator to support and optimize our enterprise network infrastructure. This position involves configuring, maintaining, and troubleshooting a variety of network systems and technologies to ensure high availability and performance across the organization.</p><p><br></p><ul><li>CCNA certification (current)</li><li>Firewall configuration and management</li><li>Experience with Cisco Secure Firewall and Firepower Management Center</li><li>Cisco networking expertise</li><li>Proficient in Layer 2/3 switch and router setup and support</li><li>Routing protocol knowledge</li><li>Including BGP, EIGRP, RIP, and OSPF</li><li>Strong understanding of IP networking and TCP/IP stack</li><li>Hands-on experience with Cisco Meraki</li><li>Including wireless, switching, and security appliances</li><li>Wireless networking experience</li><li>Familiarity with standards and protocols; exposure to vendors like Juniper, Palo Alto, Ruckus, and Aruba</li><li>Experience with physical network infrastructure and cabling</li><li>SD-WAN implementation and support</li><li>Familiarity with network monitoring tools</li><li>Such as SolarWinds or OpManager</li><li>Proficiency in Microsoft Office tools</li><li>Experience with VoIP or UCaaS platforms</li></ul><p><br></p>
We are looking for a skilled Systems Engineer to join our team in Chapel Hill, North Carolina. This role requires someone who excels in managing IT systems and maintaining high-quality client relationships. The ideal candidate will bring technical expertise, strong communication abilities, and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Provide Tier 3 technical support for IT systems, ensuring timely resolution of complex issues.<br>• Manage and optimize Microsoft 365, Intune, and Azure environments for clients.<br>• Configure and maintain network infrastructure, including Wi-Fi, firewalls (Cisco SonicWall), and switching & routing.<br>• Develop and maintain strong client relationships, delivering exceptional service and clear communication.<br>• Perform on-site visits to client locations several days per week, ensuring systems are running efficiently.<br>• Collaborate with Managed Services Provider (MSP) teams to deliver seamless IT solutions.<br>• Implement and troubleshoot Active Directory, Microsoft Windows Server, and Azure Active Directory systems.<br>• Deploy and support Citrix technologies and Microsoft Exchange environments.<br>• Monitor system performance and execute necessary upgrades or changes to improve functionality.
