We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry.<br><br>Responsibilities:<br>• Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency.<br>• Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction.<br>• Operate multi-line phone systems to manage and prioritize incoming calls effectively.<br>• Perform accurate data entry to document customer interactions and maintain records.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Utilize Windows PC systems to access and update customer information.<br>• Maintain a thorough understanding of company policies to provide consistent and accurate information.<br>• Identify and escalate unresolved issues to appropriate departments for further assistance.<br>• Monitor call center operations and contribute to process improvement initiatives.<br>• Uphold a positive and helpful attitude while managing challenging situations with customers.
We are looking for a detail-oriented Data Entry Clerk to join our team in Greensboro, North Carolina. In this long-term contract position, you will play a key role in accurately inputting and managing important data while ensuring consistency and precision. This role is ideal for candidates who thrive in a structured environment and have a strong aptitude for handling numerical and textual data.<br><br>Responsibilities:<br>• Input and update data into computer systems with a high degree of accuracy.<br>• Verify and cross-check information to ensure data integrity and consistency.<br>• Maintain organized records and files for easy access and retrieval.<br>• Follow established procedures for data entry tasks to meet deadlines.<br>• Collaborate with team members to resolve discrepancies and improve processes.<br>• Conduct periodic reviews to ensure compliance with data standards.<br>• Handle sensitive information with confidentiality and professionalism.<br>• Utilize software tools to manage and automate repetitive data entry tasks.<br>• Generate reports and summaries based on entered data as required.<br>• Provide support for ad hoc data-related tasks as needed.
We are looking for an Accounting Specialist to join an automotive organization in Raleigh, North Carolina. This Long-term Contract opportunity is ideal for someone who enjoys balancing day-to-day accounting activity with direct interaction across clients and internal teams. The position focuses on receivables, billing accuracy, and selected payables support while helping strengthen financial operations in a collaborative, onsite environment.<br><br>Responsibilities:<br>• Manage accounts receivable activities, including preparing customer invoices, monitoring outstanding balances, and supporting timely payment collection.<br>• Enter billing and invoice information accurately into internal systems and customer portals to maintain complete and up-to-date records.<br>• Communicate with clients regarding account questions, payment follow-up, and billing matters in a thorough and service-oriented manner.<br>• Assist with accounts payable processing and gradually take ownership of routine AP tasks under the guidance of the team lead.<br>• Reconcile account activity and investigate discrepancies to improve accuracy across billing and accounting records.<br>• Partner with the accounting manager and cross-functional colleagues to support daily accounting operations and resolve transactional issues.<br>• Help improve consistency in financial workflows as responsibilities are brought back in-house and operational practices are refined.<br>• Provide dependable administrative and transactional accounting support while maintaining strong attention to detail in a fast-moving setting.
<p>We are looking for a dependable Payroll Specialist to support high-volume payroll operations for a construction-focused organization in Morrisville, North Carolina. This Long-term Contract position is ideal for someone who is comfortable with detailed manual processing, enjoys accurate data entry, and can step into a fast-moving onsite environment with confidence. The role will work closely with payroll leadership to help maintain timely, precise payroll activity across multiple entities while ensuring day-to-day continuity.</p><p><br></p><p>Responsibilities:</p><p>• Process payroll transactions for a large employee population across multiple company entities with a strong focus on accuracy and timeliness.</p><p>• Enter, verify, and maintain payroll information in Sage 100 and related records, especially in a high-volume, manually driven environment.</p><p>• Review payroll details such as earnings, deductions, garnishments, and other adjustments to help ensure correct employee payments.</p><p>• Support full-cycle payroll activities from data collection through final payroll review and completion.</p><p>• Assist with payroll record organization and documentation where paper-based or partially manual workflows are still in use.</p><p>• Work closely with internal leadership to help keep payroll operations running smoothly during absences or peak workload periods.</p><p>• Identify discrepancies in payroll data, investigate issues, and resolve them promptly to reduce processing delays.</p><p>• Contribute to ongoing payroll support for construction and warehouse-related employee groups while following established procedures.</p><p>• Provide dependable onsite support and adapt to training, feedback, and shifting business priorities as needed.</p>