<p>We are looking for a dedicated Customer Success Specialist to join our team in Saint Petersburg, Florida. This is a CONTRACT TO PERMANENT position that offers a consistent Monday through Friday schedule, with no nights or weekends required. If you thrive in a collaborative environment and enjoy helping customers solve problems, we invite you to become part of our dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide basic troubleshooting assistance to customers and address their concerns effectively.</p><p>• Log service calls and maintain accurate records in the company database.</p><p>• Perform follow-up calls to ensure customer satisfaction and resolve any outstanding issues.</p><p>• Enter and manage data within internal systems to support operational efficiency.</p><p>• Collaborate with team members to deliver exceptional customer support.</p><p>• Utilize Microsoft Office tools, including Outlook, Teams, Word, and Excel, to complete tasks.</p><p>• Address connectivity problems and guide customers through resolution steps.</p><p>• Respond to customer inquiries via email and other communication channels.</p><p>• Take initiative to learn and apply knowledge about the swimming pool industry.</p><p>• Handle other duties as assigned to meet departmental goals.</p>
We are looking for an experienced Program Manager with a strong background in aerospace and systems engineering to lead complex projects in the high-tech engineering sector. This role requires a proactive leader who can manage cross-functional teams, ensure program success, and maintain alignment with both technical and business objectives. The ideal candidate will possess excellent communication skills and a proven ability to deliver results in a client-facing environment.<br><br>Responsibilities:<br>• Lead and manage cross-functional teams to deliver aerospace and defense programs on schedule, within scope, and within budget.<br>• Develop comprehensive technical and programmatic plans based on customer requirements.<br>• Oversee systems engineering processes, including requirements development, system architecture, verification, validation, and risk management.<br>• Coordinate the integration of aerospace systems, including mechanical, electrical, software, and avionics components.<br>• Create and maintain program schedules, budgets, resource plans, and progress reports.<br>• Collaborate with engineering, manufacturing, quality assurance, and supply chain teams to achieve program objectives.<br>• Conduct internal and external program reviews, facilitating technical discussions with stakeholders.<br>• Support business development initiatives by preparing proposals, delivering technical presentations, and negotiating contracts.<br>• Identify and mitigate risks associated with technical and programmatic challenges.<br>• Ensure compliance with all relevant standards and regulations throughout program execution.
<p>We are looking for a dedicated Collections Specialist to join our team in St. Petersburg, Florida. The ideal candidate will manage business-to-business (B2B) collections while ensuring customer accounts are accurately reconciled and updated. This role requires strong communication skills and a meticulous approach to resolving outstanding balances.</p><p><br></p><p>Responsibilities:</p><p>• Conduct outbound calls to customers to follow up on overdue accounts.</p><p>• Review and reconcile customer accounts to verify payments are applied to the correct accurately.</p><p>• Manage B2B collections processes to ensure timely resolution of outstanding balances.</p><p>• Collaborate with customers to address discrepancies and provide solutions for payment issues.</p><p>• Apply cash payments to accounts as needed, ensuring accurate record-keeping.</p><p>• Maintain detailed documentation of collection activities and customer interactions.</p><p>• Communicate effectively with internal teams to address and resolve account-related concerns.</p><p>• Monitor aging reports and prioritize collection efforts based on account status.</p>
<p>We are seeking a reliable and <strong><u>Spanish bilingual</u></strong> individual to join our team as a part-time <strong>Part Time Receptionist</strong>. As a<strong> Receptionist</strong>,<strong> </strong>you will provide essential administrative and clerical support, ensuring the smooth functioning of our department. Your responsibilities will include answering phones, managing calendars, making travel arrangements, coordinating events, and assisting with various office tasks. Additionally, the <strong>Receptionist</strong> will be expected to support executives at the Senior Leadership Team (SLT) level and below. You <strong><u>must be bilingual in Spanish</u></strong>.</p><p><br></p><p><strong>**Key Responsibilities:**</strong></p><p><br></p><p>- Answering and directing incoming calls</p><p>- Typing and word-processing documents</p><p>- Maintaining calendars and scheduling meetings</p><p>- Making travel arrangements</p><p>- Coordinating building and equipment maintenance</p><p>- Setting up and tearing down events hosted at the center</p><p>- Managing office supplies and ensuring organization and cleanliness</p><p>- Tracking expenses and attendance</p><p>- Greeting visitors and providing assistance</p>
<p>Join our client's team as a <strong>Receptionist</strong>, where you’ll be a key player in keeping their operations running smoothly. This role provides essential administrative and clerical support, including front-desk responsibilities, office coordination, event setup, and more.</p><p><br></p><p>This is a Part time position. Hours: 9-2pm- M W F</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist visitors in a professional and welcoming manner</li><li>Answer and direct incoming phone calls</li><li>Maintain calendars and schedule meetings</li><li>Coordinate travel arrangements, lunch orders, and RSVPs</li><li>Sort and deliver incoming mail</li><li>Keep the office organized, stocked, and clean</li><li>Support event setup/teardown and facility needs</li><li>Track basic expenses, attendance, and office operations</li><li>Work closely with internal teams to ensure administrative efficiency</li></ul><p><br></p>
We are looking for a detail-oriented Receptionist to join our team on a contract basis in Sarasota, Florida. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and organized environment. This is a one-year contract position, offering an opportunity to showcase your administrative and customer service skills in a dynamic setting.<br><br>Responsibilities:<br>• Greet visitors and clients while managing the front desk area.<br>• Answer and direct calls using a multi-line phone system, ensuring prompt and efficient communication.<br>• Handle scheduling tasks, including setting appointments and maintaining calendars.<br>• Perform data entry and maintain accurate records in Microsoft Excel and other software tools.<br>• Organize and manage files, ensuring documents are easily accessible and up-to-date.<br>• Draft and manage email correspondence with clients and internal teams.<br>• Provide excellent customer service by addressing inquiries and resolving issues promptly.<br>• Assist with general office tasks, such as photocopying, scanning, and distributing mail.<br>• Collaborate with team members to maintain a clean and organized office environment.<br>• Utilize Microsoft Outlook, Word, and other tools to support daily operations.
