5 results for Vp Customer Success in Duluth, GA

Director of Growth

Alpharetta, GA
onsite
Permanent
90000.00 - 95000.00 USD / Yearly
We are looking for a dynamic and results-driven Director of Growth to lead client success and retention initiatives in Alpharetta, Georgia. This role requires a strategic thinker who can drive measurable outcomes, foster long-term relationships, and identify opportunities for account growth. As a key leader within the organization, you will collaborate across departments and help define the client success model to support the company’s growth. Responsibilities: • Manage the full client journey from onboarding through long-term engagement, ensuring a seamless and impactful experience. • Drive measurable results for new clients within their first 90 days and oversee the tracking of those outcomes. • Maintain a high client retention rate by proactively managing relationships and addressing needs before issues arise. • Lead the client onboarding process, ensuring every launch is executed to the highest standard. • Ensure inbound inquiries are promptly addressed with minimal missed calls to uphold exceptional client service. • Identify opportunities for upselling and account expansion, guiding clients toward advanced levels of support. • Collaborate on building systems to proactively drive client growth and account development. • Partner with the coaching division to facilitate smooth transitions for clients advancing their service levels. • Provide leadership and mentorship to the team, fostering growth and setting clear performance standards. • Work with the President to refine the client success strategy, ensuring alignment with the company’s growth objectives.
2026-03-18T13:18:41Z

Digital Marketing Specialist

Atlanta, GA
remote
Temporary
- USD / Hourly
Job Title: Digital Marketing Specialist (Part-Time / Hybrid)Location: Atlanta, GA (3 days onsite – Tuesday to Thursday; remote flexibility possible) Hours: 20–30 hours/week Start Date: April 1 or ASAP Equipment: Use your own laptop; client provides email address About the RoleWe are seeking a proactive Digital Marketing Specialist to support and grow the client’s email and social media marketing efforts. This is a hybrid role with partial onsite presence, ideal for a local candidate who wants to feel connected to the team.Responsibilities<ul><li>Manage and execute email marketing campaigns using tools such as Mailchimp</li><li>Segment and activate multiple email lists that have not been fully leveraged.</li><li>Build an email framework and create a consistent campaign cadence.</li><li>Support the African Pride Tribe loyalty program, turning members into natural influencers and brand promoters.</li><li>Assist with social media engagement, including TikTok DMs and community management.</li><li>Support the social media team with content calendars, campaign execution, and strategy.</li><li>Collaborate with internal teams to ensure cohesive digital marketing efforts across channels.</li></ul>
2026-03-24T13:43:41Z

Marketing Manager

Alpharetta, GA
onsite
Permanent
75000.00 - 100000.00 USD / Yearly
We are looking for an experienced Marketing Manager to lead strategic initiatives that elevate our brand and drive measurable growth. Based in Alpharetta, Georgia, this role focuses on crafting impactful campaigns, building client relationships, and enhancing engagement through innovative marketing strategies. If you thrive in a fast-paced environment and are passionate about delivering results, this opportunity is perfect for you. Responsibilities: • Develop and manage newsletters, case studies, and success stories to showcase client achievements and organizational impact. • Create and oversee promotional content for client-facing events, including workshops, accelerators, and member gatherings. • Design and implement targeted campaigns to promote in-person and virtual training programs, ensuring maximum reach and effectiveness. • Collaborate closely with the sales team to generate leads, nurture prospects, and reengage former clients. • Ensure all marketing communication aligns with the company's mission and maintains its high-quality brand standards. • Track, analyze, and report on engagement metrics, conversions, and campaign performance to drive continuous improvement. • Promote and monitor referral programs to increase member-generated leads and ensure exceptional client experiences. • Drive sales of one-off or bundled onsite training services through impactful marketing strategies and campaigns. • Support member upgrades by creating campaigns that encourage transitions to higher-level or long-term programs. • Monitor engagement metrics such as open rates, click-through rates, and attendance at events to refine marketing efforts.
2026-03-12T18:04:03Z

Jr. Network Operations Engineer

Alpharetta, GA
onsite
Permanent
75000.00 - 100000.00 USD / Yearly
Network Engineer (NOC ) We are seeking a Network Engineer with strong Network Operations Center (NOC) experience to support and maintain network environments across multiple client infrastructures. This role focuses on monitoring network health, responding to alerts, troubleshooting outages, and ensuring stable and secure connectivity across distributed networks.The ideal candidate has experience working in a managed services or multi-client environment, supporting network infrastructure through monitoring platforms and escalation workflows. This role requires someone who is comfortable responding to alerts, diagnosing network incidents, and maintaining uptime across complex environments. Key Responsibilities <ul><li>Monitor network infrastructure using NOC monitoring platforms to ensure network availability and performance.</li><li>Respond to alerts and incidents related to network connectivity, access points, routing issues, and firewall events.</li><li>Troubleshoot outages and escalate or resolve issues impacting network services.</li><li>Participate in operational incident response and follow structured troubleshooting methodologies during service disruptions.</li><li>Deploy, configure, and maintain network infrastructure including routers, switches, firewalls, and wireless access points.</li><li>Support network environments across multiple client infrastructures and distributed locations.</li><li>Assist with network upgrades, configuration updates, and infrastructure improvements.</li><li>Assist with implementation and maintenance of network security practices and firewall configurations.</li><li>Support multiple firewall platforms and maintain network segmentation and access control policies.</li><li>Maintain accurate documentation of network configurations, incident response procedures, and troubleshooting steps.</li><li>Provide technical updates and reporting during operational incidents or troubleshooting activities.</li><li>Follow best practices for operational documentation and escalation procedures within the NOC environment.</li><li>Work closely with engineering teams and internal stakeholders to resolve network issues and improve infrastructure reliability.</li><li>Provide technical support and guidance to internal teams and client stakeholders when network incidents occur.</li><li>Stay current on networking technologies, monitoring tools, and operational best practices related to network infrastructure and security.</li></ul>
2026-03-05T16:23:42Z

Business Immigration Analyst

Atlanta, GA
onsite
Contract / Temporary to Hire
17.10 - 19.00 USD / Hourly
We are looking for a Business Immigration Analyst to join our dynamic team in Atlanta, GA. This Contract to permanent position offers an exciting opportunity to contribute to global immigration solutions while developing your detail-oriented skills and knowledge. In this role, you will work in a fast-paced environment, providing exceptional client service and leveraging industry-leading technology. The Business Immigration Analyst position provides an opportunity to make an immediate impact while gaining training, development, and long-term growth opportunities in the immigration field. The role involves supporting immigration case preparation and providing high-quality client service in a fast-paced legal environment. Responsibilities:• Build expertise in various immigration case types and become familiar with firm processes and client protocols.• Gather, review, and organize documentation for immigration petitions and filings.• Draft and file cases with government agencies, ensuring accuracy and compliance.• Monitor case progress and adhere to deadlines in alignment with Service Level Agreements (SLAs).• Communicate updates, challenges, and escalations to supervisors in a timely manner.• Contribute to team productivity goals while maintaining flexibility and initiative.• Follow firm protocols and standards to ensure compliance with regulatory and operational requirements.• Maintain data privacy and accurate use of internal systems to support client and team success.• Collaborate effectively with team members to promote a positive work environment.
2026-03-16T17:18:43Z